Employability & Personal Development: Building Working Relationships with Colleagues teaches all about working with others and working in a team and how to communicate effectively with others.
If you would like any more information about training and pre-employment training that we offer at Pathway Group please call us on: 0121 707 0550 or e-mail:info@pathwaygroup.co.uk
2. To identify the different types of
people you will need to interact
positively with at work.
To understand why is it important
to get on well with each type of
colleague.
To understand why it is important
to use appropriate language & tone
when communicating with your
colleagues & employer/Manager?
Aims & Objectives
3. Verbal
Listening
Questioning
Eye Contact
Tone of Voice
Body Language
Telephone
Via E-mail
Written
Effective Communication
4. Interact in a positive & constructive
manner with a range of colleagues in
the workplace:
By understanding why it is
important to get on well with
colleagues.
Being able to work positively with
employers and/or Managers.
Being able to work positively with
peers in the workplace.
How To Do It
5. Some of the other things you might need
to take into account:
Contributing ideas and opinions in an
acceptable way.
Carrying out tasks in line with the
expectations of your peers/employer.
Seeking & accepting help, guidance &
feedback when appropriate.
How To Do It
6. A history of mistrust or stereotyping.
Blaming the other party for a difficult
relationship.
Focusing on the task & excluding the
feelings and needs of others.
Unclear objectives, roles & expectations
of each other.
Past Acquaintance
What Can Get In The Way?
7. How To Overcome This
Open
Positive
Friendly
‘Clearing’ Discussion
(Talk with the person in question & a
mediator, about the issues that you have
faced in the past so you can have a fresh
start.)
8. For more Information,
Advice & Guidance
or to contact us about Traineeships or Apprenticeships
Call: 0121 707 0550
E-mail: info@pathwaygroup.co.uk