1. Self
Rajan
[Ferrari: The Italian
Automotive Company]
STRATEGIC MANAGEMENT PROJECT

2. Introduction:
Ferrari S.p.A. is an Italian sports car manufacturer based in Maranello, Italy. Founded by Enzo
Ferrari in 1929, as Scuderia Ferrari, the company sponsored drivers and manufactured race cars
before moving into production of street-legal vehicles as Ferrari S.p.A. in 1947. Throughout its
history, the company has been noted for its continued participation in racing, especially in
Formula One, where it has had great success.
History:
Enzo Ferrari never intended to produce road cars when he formed Scuderia Ferrari (literally
"Ferrari Stable", and usually used to mean "Team Ferrari", it is correctly pronounced in 1928 as
a sponsor for amateur drivers headquartered in Modena. Ferrari prepared, and successfully raced,
various drivers in Alfa Romeo cars until 1938, when he was hired by Alfa Romeo to head their
motor racing department.
The first Ferrari road car was the 1947 125 S, powered by a 1.5 L V12 engine; Enzo Ferrari
reluctantly built and sold his automobiles to fund Scuderia Ferrari.
In 1988, Enzo Ferrari oversaw the launch of the Ferrari F40, the last new Ferrari to be launched
before his death later that year, and arguably one of the most famous supercars ever made. From
2002 to 2004, Ferrari introduced the Enzo, its fastest model at the time, in honor of the
company's founder: Enzo Ferrari. It was restricted to only the most wealthy automobile
enthusiasts, however, as each one cost $1.8 million apiece.
On 17 May 2009 in Maranello, Italy, a 1957 250 Testa Rossa (TR) was auctioned, by RM
Auctions and Sotheby's, for $12.1 million — a world record at that time for the most expensive
car ever sold at an auction. That record is now held by a Bugatti Atlantic which sold for over $28
million.
Products:
Ferrari's first vehicle was the 125 S sports/racing model. In 1949, the Ferrari 166 Inter, the
company's first move into the grand touring market, which continues to make up the bulk of
Ferrari sales to the present day.
Several early cars featured bodywork customised by a number of coachbuilders such as
Pininfarina, Zagato and Bertone.
The Dino was the first mid-engined Ferrari. This layout would go on to be used in most Ferraris
of the 1980s and 1990s. V8 Ferrari models make up well over half of the marque's total
production.
For a time, Ferrari built 2+2 versions of its mid-engined V8 cars. Although they looked quite
different from their 2-seat counterparts, both the GT4 and Mondial were closely related to the
308 GTB.

3. The company has also produced front-engined 2+2 cars, culminating in the current 612 Scaglietti
and California.
Ferrari entered the mid-engined 12-cylinder fray with the Berlinetta Boxer in 1973. The later
Testarossa remains one of the most famous Ferraris.
Concept cars and specials:
Ferrari has produced a number of concept cars, such as the Ferrari Mythos. While some of these
were quite radical (such as the Ferrari Modulo) and never intended for production, others such as
the Ferrari Mythos have shown styling elements which were later incorporated into production
models.
The most recent concept car to be produced by Ferrari themselves was the 2010 Ferrari
Millechili.
A number of one-off special versions of Ferrari road cars have also been produced, some of
which have been commissioned by wealthy owners. One of the examples is the Ferrari P4/5.
The Special Projects program is a collaboration by Ferrari with Italian automobile coachbuilders
such as Fioravanti, Pininfarina, and Zagato to build custom cars using selected Ferrari models as
a structural base. The first car under this program is the SP1, commissioned by a Japanese
business executive. The second is the P540 Superfast Aperta, commissioned by an American
enthusiast.
Bio-fuel and hybrid cars:
Ferrari has considered making hybrids. A F430 Spider that runs on ethanol was displayed at the
2008 Detroit Auto Show. Ferrari has announced that a hybrid will be in production by 2015. At
the 2010 Geneva Motor Show, Ferrari unveiled a hybrid version of their flagship 599. Called the
"HY-KERS Concept", Ferrari's hybrid system adds more than 100 horsepower on top of the 599
Fiorano's 612 HP.
Keys Towards Strategy Planning
The strategy statement of a firm sets the firm’s long-term strategic direction and broad policy
directions. It gives the firm a clear sense of direction and a blueprint for the firm’s activities for
the upcoming years. The main constituents of a strategic statement are as follows:
1. Strategic Intent
An organization’s strategic intent is the purpose that it exists and why it will continue to
exist, providing it maintains a competitive advantage. Strategic intent gives a picture
about what an organization must get into immediately in order to achieve the company’s
vision. It motivates the people. It clarifies the vision of the vision of the company.
Strategic intent helps management to emphasize and concentrate on the priorities.

4. Strategic intent is, nothing but, the influencing of an organization’s resource potential
and core competencies to achieve what at first may seem to be unachievable goals in the
competitive environment. A well expressed strategic intent should guide/steer the
development of strategic intent or the setting of goals and objectives that require that all
of organization’s competencies be controlled to maximum value.
2. Mission Statement
Mission statement is the statement of the role by which an organization intends to serve
it’s stakeholders. It describes why an organization is operating and thus provides a
framework within which strategies are formulated. It describes what the organization
does (i.e., present capabilities), who all it serves (i.e., stakeholders) and what makes an
organization unique (i.e., reason for existence). A mission statement differentiates an
organization from others by explaining its broad scope of activities, its products, and
technologies it uses to achieve its goals and objectives. It talks about an organization’s
present (i.e., ―about where we are‖).
Features of a Mission
a. Mission must be feasible and attainable. It should be possible to achieve it.
b. Mission should be clear enough so that any action can be taken.
c. It should be inspiring for the management, staff and society at large.
d. It should be precise enough, i.e., it should be neither too broad nor too narrow.
e. It should be unique and distinctive to leave an impact in everyone’s mind.
f. It should be analytical,i.e., it should analyze the key components of the strategy.
g. It should be credible, i.e., all stakeholders should be able to believe it.
3. Vision
A vision statement identifies where the organization wants or intends to be in future or
where it should be to best meet the needs of the stakeholders. It describes dreams and
aspirations for future.
An effective vision statement must have following features-
a. It must be unambiguous.
b. It must be clear.
c. It must harmonize with organization’s culture and values.
d. The dreams and aspirations must be rational/realistic.
e. Vision statements should be shorter so that they are easier to memorize.
In order to realize the vision, it must be deeply instilled in the organization, being owned
and shared by everyone involved in the organization.

5. 4. Goals and objectives
A goal is a desired future state or objective that an organization tries to achieve. Goals
specify in particular what must be done if an organization is to attain mission or vision.
Goals make mission more prominent and concrete. They co-ordinate and integrate
various functional and departmental areas in an organization. Well made goals have
following features-
a. These are precise and measurable.
b. These look after critical and significant issues.
c. These are realistic and challenging.
d. These must be achieved within a specific time frame.
e. These include both financial as well as non-financial components.
Objectives are defined as goals that organization wants to achieve over a period of time.
These are the foundation of planning. Policies are developed in an organization so as to
achieve these objectives. Formulation of objectives is the task of top level management.
Effective objectives have following features-
f. These are not single for an organization, but multiple.
g. Objectives should be both short-term as well as long-term.
h. Objectives must respond and react to changes in environment, i.e., they must be
flexible.
i. These must be feasible, realistic and operational.
Process of strategic Management
The strategic management process is a systematic approach to its company & its environment.
The strategic management process can be broadly divided in to 3 phase which consist of 19
steps. 3 phases in which strategic management process is designed are as follows.
I) Phase 1
Strategy Formulation
Strategy formulation can also be referred to as strategic planning. This step is designed by the
corporate level of the strategic management .The strategy formulation involves following steps.
1>Framing Mission & Objectives
The 1st step in formulation of strategy is to frame mission & objectives of a company. The
objectives are the aims or the end which the company seeks to achieve where as mission states
the philosophy & purpose of the company.

6. 2>Analyzing the Internal environment
The analyzing of internal environment refers to analyzing of manpower, machine, procedure &
other resources of the organization i.e. it reviles strength & weakness of the company.
3>Analyzing The External Environment
The external environment refers to government, combination, consumer, technological
development & other Environment Factors that affect the organization.
4>Gap Analysis
Gap analysis is the analysis in which the management compare & analyze it’s present
performance level & the desired Future performance level.
5>Framing Alternative strategy
After making Mission & Objectives analyzing the internal & external Environment & the Gap
analysis the management must frame alternative strategies i.e. some strategies may be put on
hold & some other needs to be framed for taking some decision.
6>Choice of Strategy
The organization cannot implement all the strategies & thus a firm Strategy must need to be
selected i.e. the strategy must need to be selected i.e the strategy which gives maximum benefit
& minimum lost Would be Selected.
II) Phase 2
Strategy implementation
The strategies are formulated for each & every functional department such as Production,
Marketing, Finance & personal. Once the strategies are formulated then the next step is
implement of such strategies.
1>Formulation Of Plans, Programmes & Projects.
There is a need to frame plan, programme & projects. i.e plans result in different kinds of
programmes & results in different kinds of programmes & programme leads to the formulation
of projects.
2>Project Implementation
Project passes through various stages before the actual implementation. The various phases
includes Conception phase, Definition phase, Planning & Organizing phase, Implementation
phase, Cleanup phase, Etc.

7. 3>Procedural implementation
The organization needs to be aware of the regulatory framework of the govt. authorities such as
regulation in respect of foreign technology, foreign collaboration procedure, FEMA regulation,
capital issue guidelines, foreign trade regulation, etc before implementing the strategies.
4>Resource Allocation
It deals with the arrangement & commitment of physical, Financial & Human resources to
various activities so as to achieve the goals of the organization.
5>Structural Implementation
Structure is the establish pattern of relationship among the components of parts of an
organization. The organization structure for strategy implementation can be of Entrepreneur
structure, Functional structure, Divisional structure, Matrix structure, etc
6>Functional implementation
It deals with the implementation of functional plans & policies. Strategies frame by the top
management needs to be divided in to vital functional plans & policies which are compatible
with each other.
7>Behavioral implementation
It deals with these aspects of strategy implementation that have an impact on the behavior of
strategist in implementing the strategies i.e. it deals with leadership, motivation, business ethics,
corporate social responsibility, etc.
III) Phase 3
Strategy Evaluation.
Evaluation of a strategy is that phase of s.m process in which managers try to assure that the
strategic choice is properly implemented & this meeting the objectives of the company this step
is taken up by the business level at strategic management.
The strategy evaluation involves following elements.
1>Setting of standards
Strategist needs to established standards in term of quantity, quality, cost & time
2>Measurement of performance
The next step is to measure the actual performance both in quantitative terms as well as
qualitative terms.
3>Comparison of actual performance with standards
The actual performance needs to be compared with standards. There must be objective
comparison of actual performance with standards so as to find out deviations.

8. 4>Finding out deviations
After a comparison, the managers may notice the deviation i.e the differences between the actual
& standards.
5>Analyzing Deviation
The deviation must be reported to the higher authorities. The higher authorities analysis the
cause of deviation if any is available
6>Taking corrective Measures
After identifying the Causes of deviation the managers need to take corrective steps to correct
the deviations. The corrective steps must be taken at the right time so as to accomplish the
objectives.
Thus the strategic management process which involves three phases including 19 steps.
To sum up the strategy management process can be showed with the following diagram.
Keys towards business strategy (SWOT Analysis)
SWOT analysis is a method for analysing a business, its resources, and its environment.
SWOT is commonly used as part of strategic planning and looks at:
Internal strengths
Internal weaknesses
Opportunities in the external environment
Threats in the external environment
SWOT can help management in a business discover:
What the business does better than the competition
What competitors do better than the business
Whether the business is making the most of the opportunities available
How a business should respond to changes in its external environment
The SWOT analysis for Ferrari can be explained as follows:
Strengths of Ferrari
Extremely strong brand image.
Products that are a fine combination of beauty and aesthetics combined with unforgettable
performance.
The brand has connected to itself an aura of mystique
Is looked upon as a status symbol
Takes on new challenges on a constant basis with a head on attitude.
Innovation and technology are key drivers behind every product.

9. A very inspired, well taken care of and satisfied work-force who are proud to be attached with
the brand. This was further expressed publicly when Ferrari was voted the ―Best Place to Work
in Europe 2007″.
Weaknesses of Ferrari :
Ferrari’s business model, based around low volumes, removes the possibility of employing
certain technological solutions
That same business model also limits their sales volumes even though a lot more demand is
present in the market.
Due to their ―waiting list‖ model, they lose out on customers to the competition.
A big challenge lying in wait is fuel efficiency & emissions which are growing in importance
every day, thanks to spreading concerns over the environment.
Opportunities for Ferrari:
Growth in the global market for high-performance super-cars due to growing economies &
developing nations.
Expansion of the brand through entering into new & important automotive markets like India
wherein competitors like Porsche have already set up base.
Enlargement of customer base (increase appeal of their products to a more variety of buyers)
through adding comfort, roominess, luggage space, engines that are more user friendly, and so
on, while at the same time maintaining traditional Ferrari characteristics–performance, style,
exclusivity. Ferrari has been exploiting this aspect for a while and it has been a key contributor to
their success in the past 15 years.
Development of technology (for example interfacing electronics with mechanical systems) has
opened up new avenues to explore for their products.
Packaging i.e. the concept of the car, is another area which still has years to explore.
Threats to Ferrari:
Automotive policies being pushed by countries & continents all over the world which are being
strictly enforced like the emission norms of 130g/km of CO2 are very difficult to keep up with
due to the performance oriented nature of the engines built by Ferrari.
Tough competition from other iconic super car brands like Lamborghini & Porsche
A competing brand like Porsche does not follow the same low volumes, high on exclusivity
model which is followed by Ferrari & hence sells a lot more of its products & captures a large
chunk of the market share.
Once again, competitors like Lamborghini and Porsche are expanding their product range to high
performance SUV’s wherein Porsche has already been very successful with its ―Cayenne‖
model, all over the world and in particular, in India, which has lead to its success in the Indian
market. Ferrari has not announced any plans for such a product (high-performance SUV) as of
yet i.e.-2009.
PRODUCT LIFE CYCLE
In the first phase, the introduction or start-up, we can see that Ferrari cars (as it is a luxury brand)
are not a basic product, moreover this company doesn’t need a strong promotion since it is one of
the most important teams of F1, which makes it really influential on the consumers.

10. In the growth phase, Ferrari has always been a successful brand. In this period customers are
more attracted by the product, however, if it has a selective public, the brand doesn’t have a
massive product extension, it grows little by little.
This stage can be the longest because the company can use a lot of marketing strategies like
taking out the market different models of the product or just manufacture a limited edition, which
increase the interest of the consumers.
For example, nowadays economy is in a recession stage, Andrea Ferrari, the marketing
responsible of the brand, assures that they keep on their waiting list for the Ferrari cars, the crisis
has allowed them to get rid of the speculators, people who made petitions and negotiated whit
them, which wasn’t very good for the image of the company.
BCG MATRIX
As already mentioned before, Ferrari is an outstanding, not usual brand, with a very special
marketing strategy and a small group of exclusive costumers.
Therefore, the products don’t conform always to the normal life cycles of a product (s. chapter
Product Life Cycle).
The BCG-Matrix is based on the life cycle of a product- consequently an analysis of Ferrari
products and creating following strategies by using the BCG-model could be problematic.
Furthermore, the importance of the dimension of the market growth rate is questionable in the
small market of luxurious super-sports cars, in which Ferrari compete.
On the other hand, for Ferrari the (relative) market share is an important indicator; this is the
second dimension of the BCG-Matrix.
Actually it is quite difficult to get free information about the Ferrari products. So it is not
possible trying to create a Ferrari portfolio analysis here or showing some cash cows, stars,
question marks or poor dogs. Ferrari should have some cash cows, products with a high market
share and low market growth. Those are the fundamental products because you don’t have to
invest in them and they give you much money. This money should be used for your question
marks or stars that need much money in the phase of becoming a cash cow.
But let’s put give an example of a Ferrari product that doesn’t fit with the BCG-analysis model
and outlines the special position of Ferrari:
When Ferrari wanted to build the ―_Enzo_‖, they set a limitation of 345 cars. These were sold
before they were produced. Moreover, the demand was that strong that Ferrari decided to sell
399 cars (later the 400th car was produced for a fundraiser). You see, there is no development of
the product, all Enzos were sold at once and Ferrari earned much money with them. But,
according to the definition of a cash cow, the Enzo can’t be called as one, as well as a question
mark, star or poor dog. Maybe the Enzo matches a poor dog soonest because with an amount of
400 cars there is no high market share and, also, the market of such a super-sports car is very
small. Moreover, a poor dog can bring you much money. And don’t forget the big marketing
influence which the Enzo has on the luxurious image of Ferrari.
In addition, here is shown Ferraris outstanding position- not anybody could buy a Ferrari Enzo,
you would be asked whether you want to buy one.

11. General Electric (GE) Matrix:
GE Matrix overcomes a number of the disadvantages of the BCG Box. Firstly, market
attractiveness replaces market growth as the dimension of industry attractiveness, and includes
a broader range of factors other than just the market growth rate. Secondly, competitive
strength replaces market share as the dimension by which the competitive position of each
SBU is assessed.
As Ferrari does not have any strategic business units (SBU’s), General Electric matrix cannot be
implemented.
The McKinsey 7S model
The Seven Elements
The McKinsey 7S model involves seven interdependent factors which are categorized as either
"hard" or "soft" elements:
Hard Elements Soft Elements
Strategy Shared Values
Structure Skills
Systems Style
Staff
"Hard" elements are easier to define or identify and management can directly influence them:
These are strategy statements; organization charts and reporting lines; and formal processes and
IT systems.
"Soft" elements, on the other hand, can be more difficult to describe, and are less tangible and
more influenced by culture. However, these soft elements are as important as the hard elements
if the organization is going to be successful.
The way the model is presented in Figure 1 below depicts the interdependency of the elements
and indicates how a change in one affects all the others.

12. Let's look at each of the elements specifically:
Strategy: the plan devised to maintain and build competitive advantage over the
competition.
Structure: the way the organization is structured and who reports to whom.
Systems: the daily activities and procedures that staff members engage in to get the job
done.
Shared Values: called "super ordinate goals" when the model was first developed, these
are the core values of the company that are evidenced in the corporate culture and the
general work ethic.
Style: the style of leadership adopted.
Staff: the employees and their general capabilities.
Skills: the actual skills and competencies of the employees working for the company.
Functional Strategy:
Every business unit develops functional strategies for each major department such as:
• MARKETING STRATEGY
• FINANCIAL STRATEGY
• HUMAN RESOURCES STRATEGY
• OPERATIONS STRATEGY

13. Marketing Strategy:
Ferrari follows strategies based on market dominance by which the company became the leader
amongst its competitors. The world's fastest Ferrari, the F60, was debuted in April 2002. It
succeeded the F50 and was composed of carbon fiber, with a mid-engine V-12 and the ability to
go from zero to 100 in 3.2 seconds. It also constituted as an innovation strategy that made Ferrari
as the pioneer in the field of automobiles.
Financial Strategy:
Ferrari inculcates finance strategy which includes components such as:
Mobilisation of funds
Working capital
Retained earnings policies
Human Resource Strategy:
Ferrari undertakes numerous policies for human resource management:
Recruitment and training policies
Performance
Promotion policies
Compensation policies
Operation Strategy:
Ferrari undergoes and applies various operation strategies such as:
Production capacity
Size & location of plant
Technology
Quality of production
Research & development
Modernisation
Grand Strategy:
Corporate-level strategy is concerned with the growth and survival of the firm. In the case where
a firm operates in only one industry, growth must occur through a properly implemented
business-level strategy, i.e. low-cost, or differentiation, or best-cost. It follows that all growth
within a single industry is governed by the effectiveness of a firm’s business-level strategy.

14. Stability Strategy:
Under stability strategy, Ferrari follows Profit strategy as the surplus margin of the products is
kept too high with respect to the goodwill Ferrari has gained in the market.
Growth / Expansion Strategy:
Internal growth:
Under intensification strategy Ferrari undergoes product development policy. Under
diversification strategy Ferrari follows vertical diversification with respect to forward integration
as it manufactures and sells its cars only via their own car showroom outlets across numerous
nations in different continents.
External growth:
In the year 1997, Ferrari merged with Maserati. This was the only merger that Ferrari had in the
last two decades.
Conclusion:
Ferrari in my opinion is a company that right from the beginning was ―builds to last", it was built
to be the best in Europe. Its founder Enzo Ferrari was driven to develop the best (fastest) sports
car possible not the most profitable. He was a clock builder, not a time teller so he developed
traditions, he always wanted to be in the leading edge of automotive development; being a
pioneer. That is why "so much of what Ferrari established and where it was begun continues"
today in Modena, Italy. He developed an internal drive that is crucial for company's success
throughout the test of time and competition from other companies. Like all the visionary
companies that I know, Ferrari also had its problems but Luca Cordero Di Montezemolo"the man
who saved Ferrari" and this internal drive played an intense role in the transformation and the
reconstruction of this once deeply troubled auto maker in to a European visionary company.
Ferrari in my opinion has changed the Italian economy forever. They were the ones that
stimulated all the automotive competition we have today in Italy, and they are the reason the
Italians today are known for their beautiful automobiles.