1. WHAT IF?
RIGHT NOW, WHILE YOU ARE READING THIS
PEOPLE ARE TALKING ABOUT YOUR BRAND.
BEHIND YOUR BACK. INFLUENCING THEIR FRIENDS.
TELLING YOUR STORY.
14. So how are you going to sell to a group of people
who think you are full of it, and are talking about
you behind your back?
Join the dialogue genius.
Too many voices, not enough leaders.
No one knows who to listen to any more.
16. “Good judgment comes from
experience.
Experience comes from bad judgment.”
–– Jim Horning
Founder and Director of STAR Lab at InterTrust Technologies Corp.
17. 56%
of social media users feel a stronger connection with
companies when they can interact with them in a social
media environment –McKinsey
21. screwdoes it,
up,
You’re gonna
everybody
style.
do it with
22. “The biggest mistake is believing that there is one
right way to listen, to talk, to have a conversation –
or a relationship. –– Deborah Tannen
Professor of Linguistics, Georgetown University
23. 1/8
number of couples who met last year via social media.
who is falling in love with
your brand?
37. YOU HAVE TO
Co-create not dictate
Tell the truth and be transparent
Create conversations, not interruptions
Engage partners instead of acquiring customers
Build sustained movements, not fleeting campaigns
38. We all know the story of Jack and the Beanstalk
To find and keep the golden goose you have to:
1. Leverage existing assets to create opportunity
2. Perceive value where others see none
3. Take risks and move out of “the norm”
4. Face giants and take them down
40. What if Jack and the giant were friends on Facebook?
What if the more you engaged your customers, the more they loved you?
What if every conversation became an opportunity for growth?