Impel CRM customers now have an even more simple, effective way to enhance their business communications with Impel E-mail Integration.

1. PK4 Software Technologies For Details, Contact: Sahana Bose
#31, Kempapura, Hebbal Phone +91-80-3008-0000
Bangalore 560024, INDIA sahana@impelcrm.in
Phone +91-80-3008-0000
Fax +91-80-3008-2006
www.ImpelCRM.in
Impel Press Release
Seamless E-mail Integration now in Impel CRM.
Sync E-mail Messages Directly into your CRM.
Bangalore, India, June 16th , 2011 -- Bangalore-based Software-as-a-Service (SaaS) CRM company,
PK4 Software Technologies, today announced the release of E-mail Integration mechanism in its
flagship product Impel CRM.
Impel CRM customers
now have an even more
simple, effective way to
enhance their business
communications with
Impel E-mail Integration.
The seamless E-mail
Integration is an
effective way to
automatically record e-
mail correspondences in Impel to cover a wide range of customer interactions.
Email is one of the most common channels for managing customer interactions and communications.
Impel On-demand CRM offers simple and robust Email integration for increased customer satisfaction
and to keep your CRM up-to-date with an instant, un-restricted access to all your latest E-mail
activities. Great value of the feature is the ability to assign customer email conversations much more
intelligently with CRM data as activities. This helps to easily track the previous communications
associated with the contact. To take advantage of this great new functionality in Impel, you just need
to enable the POP or IMAP in your e-mail server/service so Impel can connect to those e-mails.

2. E-mail Integration now in Impel.
Mr. Narasimhan (Kishore) Mandyam, CEO of PK4 Software said "Business collaboration in the Era of
crowdsourcing is becoming extremely critical, it is more apparent to track customer interactions across
all touch-points. Our quest with Impel Email integration has been to give our users a world-class
collaborative tool”. “An extended view of your customer interactions in one integrated system is no
longer a scene from future. Impel Email Client does it smartly and successfully, a significant step
towards true collaboration”, he added.
About PK4.
PK4 is the SaaS CRM leader in India. Our flagship product, Impel CRM, helps companies put their
customers at the center of their business. Impel CRM helps sales and support executives spend more
time with customers and less on administrative work. Impel CRM helps companies increase revenues
and maximize profits by improving sales productivity, marketing efficiency and customer service. Impel
CRM is used by sales, marketing and customer service teams across a variety of industries ranging
from SMBs to large enterprises. PK4 offers a free 15 day trial of Impel. All you need to do is click on
the Free Trial button on www.impelcrm.in and start using Impel – now!
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