Impel CRM helps you ensure TRAI’s NCPR compliance.

1. PK4 Software Technologies For Details, Contact: Sahana Bose
#31, Kempapura, Hebbal Phone +91-80-3008-0000
Bangalore 560024, INDIA sahana@impelcrm.in
Phone +91-80-3008-0000
Fax +91-80-3008-2006
www.ImpelCRM.in
Impel Press Release
Impel puts TRAI’s NCPR list on the Cloud!
Impel CRM helps you ensure TRAI’s NCPR compliance.
Bangalore, India, September 26, 2012 -- Bangalore-based Software-as-a-Service (SaaS) CRM
company, PK4 Software Technologies, today announced the integration of TRAI’s National Customer
Preference Registry (NCPR) compliance into its flagship product, Impel CRM. PK4 is now a registered
telemarketer with TRAI.
With the Telecom
Regulatory Authority of
India (TRAI) becoming
very serious about
Unsolicited Commercial
Communications (UCC), it
has become imperative
for all callers in India to
comply with TRAI
regulations.
Impel CRM customers now have a simple way of ensuring compliance. Phone numbers registered on
the TRAI’s NCPR portal are now identified with a crossed-out red phone icon in Impel CRM. This will
immediately identify to the user that this number is in the TRAI NCPR portal and therefore should not
be called.
Impel CRM now contains all the current 270 million phone numbers that are listed in the TRAI’s NCPR
portal. And the list is updated every 15 days automatically. Impel CRM provides several phone number
fields to users – Primary Phone, Secondary Phone, Mobile Phone, Work Phone and Home Phone. All
View pages that display these phone numbers, check Impel’s internal NCPR list and display the Do-not-
call icon against numbers registered in the NCPR.

2. Impel put NCPR identification on the Cloud Page 2
Mr. Narasimhan (Kishore) Mandyam, CEO of PK4 Software said “This is an extremely powerful feature
not just for tele-calling companies, but for any company that is making out bound calls. Our focus is
really on the non-telemarketing companies. For them, to know if a number is in the NCPR and not call
that number is extremely important. Since we are updating the NCPR lists on to our cloud-based
infrastructure, the checks for compliance are made at the point of phone number display, our users
always have access to the latest registry lists”, he added.
About PK4.
PK4 is the SaaS CRM leader in India. Our flagship product, Impel CRM, Impel CRM is an advanced off-
the-shelf cloud CRM software that enables you to easily and effectively manage your interactions with
customers, prospects and distributors.
Impel is a comprehensive CRM+ application made specifically for Indian companies with features like
 Unique capability of SMS, Voice and Mobile/Tablet based access apart from standard Web
access
 Just dial integration, TRAI compliant SMS engine and phone number identification
 Pre-loaded data of 6 lakh villages, 1.36 lakh PIN Codes and all STD Codes
 India specific Invoice templates with inbuilt tax computation
 Distributor/dealer management, inventory, loyalty apart from standard CRM modules
 Multi-lingual pages.
Impel CRM is used by sales, marketing and customer service teams across a variety of industries
ranging from SMBs to large enterprises. PK4 offers a free 15 day trial of Impel. All you need to do is
click on the Free Trial button on www.impelcrm.in and start using Impel – now!
*****