5. Using technology for anti – societal, anti –
national and anti – civilizational acts!
War of the civilized order against
barbaric/savage splinter groups!
11. Typical architectural components
E-business PlatformTech Stack
CRM
Foundation
Web
Internet
Mobile
Wireless
e-Mail
Call Center
ICM/Telephony
Interaction
Channels
Common Data and Object Models, Security, Interfaces, Globalisation
E-Business
Foundation
Marketing Sales eCommerceBusiness
Applications
Marketing
Intelligence
Sales
Intelligence
Customer
Intelligence
Call Center
Intelligence
Analytical
Applications
Interaction History Universal Work Q
1-to-1 Fulfillment
Assignment Engine
EscalationsTCA
Installed Base
Tasks Notes
Resources
Calendar
Territories
Finance HR
12. Govt ERP! How do we create?
• No history of software
• No history of erp
• Lack of managerial human resource
• Technical manpower
• Humongous effort
• Collaboration
13. Police IT
Comprehensive ERP system providing
seamless integration of the day to day
operations of the Police Department
14. Police IT
In its conceptualization, creation and
roll out, it would have a pioneering
impact in the way Police in India would
go digital in the days to come
15. Police IT- Features
• Centralized Architecture
• Bilingual
• Workflow design
• Role based access
• 522 screens and 417 reports
• Management Information
System
16. FIR
GCR (CO)
FIR AssignmentFIR Assignment
Crime ClassificationCrime Classification
If Heinous CaseIF Case Transferred
Final Report/Charge Sheet
Final Report/Charge Sheet
Court Progress Diary
Court Disposal
Property Seizure
Property Movement
Crime Details
Arrest/Surrender
Witness Details
Case Diary
Final Report B,C and UDR
Proceedings-174/176 CRPC
Exhumation Details
Post Mortem Request
If Victim=Dead
If Dead body “Buried”
If Final Report B,C or UDR
Rejected
Forward
Forward
Accepted
I.M (CO)
I.M(SDPO)
I.M (DPO)
CPR (DPO)
CPR (SDPO)
CPR (CO)
FR B,C & U (CO)
FR B,C & U (SDPO)
FR B,C & U (DPO)
Property Seizure
Property Movement
Crime Details
Arrest/Surrender
Witness Details
Case Diary
Bail Bond
Result of Appeal
Case Transfer GCR (SDPO)
GCR (DPO)COD, DCRE,..
External
Transfer
If Final Report A
UDR Disposal
If UDR case
If B or C case
Crime- Investigation Workflow
17. KSP Wide Area Network
39 locations 2 Mbps
leased line
10 Mbps aggregation
bandwidth
1400 remote
locations, 512
Kbps, VPNoBB
4 Mbps internet
leased line
SPDC
18.
19. Police IT Software Development
FRS/SRS/HRS
Development
Change Request
Testing/UAT/ Feedback/Roll Out/Bugs/Corrections/ final
23. Police IT-Modules
• Crime
• Law & Order
• Traffic
• Finance
• Administration
• Stores
• Armed Reserve
• Motor Transport
• Training
• Wireless
• Forensic Science Laboratory
• Executive Information System
26. Police IT Roll Out
• User Acceptance Test
• Mandatory Change Requests over 400
• Last phase of development
• Pilots for different modules
• Capacity Building is most critical
• 11 Training Centers established
27. Police IT Roll Out
• Near perfect synchronization of module
development, end user training and the
completion of all precursor activities would
ensure a smooth roll out
• 12 modules in 1439 locations
28. Innovate to Win
nodal officers
mpls + vpn network
fixed ip
mcse + ccna maintenance
wipro change management training for leaders
in house trainers
training Infra / mass scale training for Crime
Module
leading by documentation
aggressive decision making
29. The Only Key – Capacity Building
Training Infrastructure
Mapping of End Users
Deployment of Trainers
Training of 75 System Administrators
Basic training for End Users
30. The Only Key – Capacity Building
Training Curriculum – Basic and Police IT
Training for Nodal Officers of all Units
Training for Technical Teams of all Units
Police IT Training for End Users
Handholding
31. Best Practices
Benchmarking
Communication
Performance Excellence
32. 42% Leadership
27%
Organizational &
Cultural Issues
23% People Issues
Why ERP
Implementations fail?
33. 4% Technology Issues
4% Other Organizational issues left unchecked often
lead to project failure
Why ERP
Implementations fail?
34. But the known culprit is always
Technology
Why ERP
Implementations fail?
35. At the base of Visionary Change
Management is
VISIONARY LEADERSHIP
Visionary Change
Management
48. Homeland Security
A Robust Counter Terrorism Mechanism
The attack on the World Trade Center in 2001 has been by far the
single most important event in the history of the modern world
and more so because it forced the world to change its perception
on the nature of organization, the usage of technology, the
responses, the consolidation of activities and spread of
mechanisms needed to thwart the ever growing terrorism the
world over.
53. National Homeland Security Blueprint
The beginning of this grandiose plan set to have a
transformational impact on the Homeland Security
scenario of the country is yet to be made. The world’s best
buildings were a blueprint one day. A blueprint is the first to
crystallize our thoughts, it could take a large number of
revisions, nonetheless it has to start. Time seems to be
running out.
55. Technology will be the most critical element of
policing in the days to come
Lots of management principles and Networking
has been the contribution of US Army to the world
The Roadmap!
56. The Business Proposition
Mass scale R & D and deployment is the
prerogative of the state either directly or otherwise
– through private enterprise
The Roadmap!
57. US $ 9 billions homeland security market waiting
to get tapped
Inability to tap
The Roadmap!
58. Only a confident India can take this challenge
From precision to perfection to excellence
whatever be the domain public or private
Together we have to build a safe and secure India
for the generations to come
The Roadmap!