The document provides an overview of the CCTNS Karnataka project. It discusses the history of computerization efforts at the Karnataka State Police including projects pre-dating CCTNS. It outlines the current status of CCTNS implementation including software deployment, infrastructure, capacity building activities and integration with other systems. It acknowledges delays in the project and discusses future plans for advanced solutions and external system integration. It concludes by outlining the internal and external resources dedicated to CCTNS and requests continued support from the Ministry of Home Affairs.

1. Sanjay Sahay,
ADGP, Police Computer Wing,
Bangalore
Police Department
CCTNS Karnataka Overview
GOVERNMENT OF KARNATAKA

2. Agenda
• Computerization at KSP
• Where we are
• Where we want to be
• What support do we need

3. Presentation Structure
• Chronology
• Enterprise Model
• CCTNS Update – Software, Core Infrastructure, Capacity Building
• Implementation Issues
• Fund Utilization
• Integration
• Future Plans
• Support Required from MHA

4. Chronology of Computerization
1994: CCIS
2005:
G-Care
2008:
e-Beat
2009:
KSP WAN
2010:
'Police IT'
2011:
KSP DC
2012:
CCTNS
P
r
e
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C
C
T
N
S
C
C
T
N
S
M/s HP Signs MSA on
Dec 7, 2011 as SI
M/s GT Signs MSA on
Jun 21, 2012 as
SPMU

5. Where we are
Police Computer Wing – Karnataka State Police

6. KSP Computerization Model
Enterprise Model
People Process Technology Infrastructure Governance
• Internal
Champions
• Capacity
Building
• Nodal
Officers
• Sys Admins
• Handholding
• BPR
• Integration
• Automation
• ERP
• Web Service
• Active
Directory
• SMS
Gateway
• e-Pen
• KSP DC
• KSP WAN
• DR Centre
• EMS
• Centralized
AV
• Automated
Backup
• Core Team
• SCRB Nodal
Officer
• District Nodal
Officer
• Central NOC
• Helpdesk

7. Police IT - CCTNS
• GoI accepted
Karnataka as
Lead State
• Both the
Projects get
integrated
• Mission
Mode
Project
• Wipro, the
Developer
Police IT CCTNS
Lead
State
CCTNS
Police IT

8. CCTNS Software Status
Transition
• Application
Handover to SI
• Knowledge Transfer
• Exit Management
Stabilization
• Pending changes
• Error Fixing
• O&M Support
Enhancement
• System Study
• Functional
Specifications
• Gap Analysis
• 'Police-IT'
Enhancements
CAS/Go-Live
• Citizen Centric Portal
• Integration with CAS
Center
• External Integration
• Go-Live ( May 2014)
Legends: Completed Yet to be completed

9. Core Functionalities
• Crime
• Law & Order
• Traffic
Administration
• Administration
• Finance
• Stores
Ancillary
support
• Armed Reserve
• Motor Transport
• Training
Technical
Modules
• Wireless
• Forensic Science
• Laboratory
11
Modules
64
Roles
522
Screen
417
Reports MIS
Police IT - ERP

10. CONFEDENTAIL : INTERNAL USE ONLY
Core Infrastructure

11. Disaster Recovery
Center
• Disaster Recovery Center for KSP is located
at NIC Data Center, Shastri Park, New Delhi.
• NIC has provided 4 racks and Infrastructure
facility to host the DR site.
• The Network connectivity between DC and
DR has been established through 4 Mbps
MPLS Link.
• The DR Implementation is in progress and
DR will be made operational in next 3
months.
• Timely Replication requires one-time
bandwidth augmentation
Sl. No. Name of Device Capacity Quantity
1. Server 10
2 Storage 32 TB 1
3 Network Switches 2
4 SLB / GSLB 1
5 Firewall 1
6 NIPS 1
14 FCIP Router 2
15 FC Switch 1

12. Karnataka State Police Wide Area
Network
Type of Network Number of
Links at
Initiation
Number of
Links at
Present
MPLS 39 45
VPNoBB 1350 1458
ILL 2 2
Type of
Network
Initial
Bandwidth
Present
Bandwidth
MPLS
(Aggregation)
10 Mbps 45 Mbps
• Karnataka State Police Wide Area Network, (KSPWAN) was created in the year 2009 with BSNL
• This was successfully implemented jointly by BSNL and the Karnataka State Police.
• This Network is a combination of 45 MPLS and 1458 VPNoBB connections
• Connects all police station and higher offices across the state.
• Fixed IP has been implemented on VPNoBB connection
• In addition 16 Mbps Internet leased line has also been provided.

13. Network Availability

14. Capacity Building at KSP
Training Infrastructure
Mapping of End-Users
Deployment of Trainers
Training for 75 System
Administrators
Basic Training for
End-Users
Training Curriculum
Basic IT & Police IT
Training for
Nodal Officers
of all Units
Training for
Technical Teams
of all Units
Police IT Training
for End-Users
& Handholding

15. Capacity Building under CCTNS
Basic IT
• 36 Trainers
• Training at 30 locations
• 48th Batch till Mar2014
• Trained 27,947 till end of
Mar, 2014
Police-IT
• 13 Trainers
• Training at 16 locations
• 25th Batch till Mar 2014
• Trained 4169 till end of
Mar, 2014
Basic System Admin
• A+/N+ Curriculum
• 6th Batch till Mar 2014
• Trained 169 till end of
Mar, 2014
Pre-CCTNS Training
Basic IT
• 6000
Police IT
• 12000
System Admin
• 75

16. Project Implementation Delays
Project Tracks Deliverable Timelines as per MSA
(in weeks)
Actual
Time
Status/Expected
Closure
Software Go-Live for complete CCTNS Solution 52 130 20-05-2014
DC-DR Deployment and Installation of Hardware 34 47 Completed
DR Completion 52 134 15-06-2014
Capacity Building Police IT Training 38 156 07-12-2014
Capacity Building and Change Management 38 156 07-12-2014
Data Digitization Get final sign off from State Nodal Officer
for migrated / digitized data
52 156 07-12-2014
Site Preparation Site Survey 8 35 Completed
Site Preparation 35 55 Completed
Client Site
Hardware
Supply and Commissioning of Hardware for
1370 Locations
36 55 Completed
Handholding Deployment of 205 Resources 11 120 07-04-2014

17. Project Delays
• Team Mobilization by SI
• Transition between the previous and current SI
• Decision making at senior management levels of SI
People Issues
• Quality of handholding resources for local
troubleshooting
• Quality of Trainers
• Absenteeism from training programs
• Use of system administrators for non-technical purposes
Project Challenges

18. Sl. No.
Cost Components
Funds Released
Till date
(in Lakhs)
Utilization
during the
reporting Month
(in Lakhs)
Total Utilization
Till Date
(in Lakhs)
Balance funds
available (in
Lakhs)
1 2 3 (4=1-3)
1 Capacity Building Training 78.5 0 135.4432 -56.9432
Infrastructure 298 0 278.9223 19.0777
2 Project Management
Consultancy
SPMC 93.75 0 90.446 3.304
SPMU 91.42 0 207.53276 -116.11276
3 System Integrator - 1676.47 0 1708.40081 -31.93081
4 Networking - 919.18 0 708.22156 210.95844
5 Additional Funds
released for Advanced
States
Hand Holding 79.73 0 93.29744 -13.56744
6 *Others
*Head wise Breakup
Not provided by
MHA
1432.97905 0 0 1432.97905
Total 4670.02905 0 3222.26407 1447.76498
FUND UTILIZATION STATUS AS ON 28 FEB 2014

19. Hardware Inventory
Sl.
No.
Computers & Peripherals Total
1 Desktops 8233
2 Thin Clients 1585
3 Laptop 614
4 Laser Jet Printers 1478
5 MFPs 1419
6 Dot Matrix Printer 1447
7 Servers 198
8 UPS 4464
9 Scanner 1235
10 Web Camera 882
11 LCD TV 37
12 Switches 2180
13 Projector 74
12 Digital Cameras 906
13 Electronic Pens 906
14 External Hard disk 1317
Total Hardware 26975
Total Hardware
Hardware at each Unit
Sl.
No
Unit
Server
Desktops
Laptop
Scanner
DMP
Laser
MFP
UPS
1 Police Station - 5 - 1 1 1 - 2
2 Circle Office - 3 - 1 1 - 1 2
3 Sub Division Office - 3 - 1 1 - 1 2
4 District Police Office 1 50 4 10 15 20 15 10

20. Integration: SMS and e-Pen
SMS Integration
 Citizen can track status of his/her
application on website of
'Sakala'/KSP using GSC number
 Citizen to get SMS update at
every stage of FIR lifecycle
• Registration
• A-Report, B-Report, C-Report
• Disposal
e-Pen Integration
 FIR copy to be signed
electronically at time of filing
• By Complainant
• By Processing Officer
 Greater assurance to citizens for
service delivery
 Transparency in process
 Authenticity of information
 No scope for Suppression of facts
/Denial of service

21. Integration: Service Delivery Scheme
under 'Sakala'
 15 digit unique GSC
number through SMS
 Track status on website
of 'Sakala'/KSP
 Status Update Through
SMS

22. Sl. Service Name (Under Karnataka Guarantee Of Services to Citizen Act - Sakala)
Maximum no. of days to get
service delivered
1 Arms License Issue and Renewal Verification 30
2 Certification of Finger Print 20
3 Issue of copy of FIR to the complainant 1
4 License for Amplified Sound System 3
5 License for Amusement 15
6 Missing Report of documents, Mobile phone etc. 1
7 No objection to return to India permission in respect of Tibetans 20
8 No obligation to return to India (NORI) Certificate 20
9 NOC for Passport Verification 20
10 NOC for petrol pump, gas-agency, hotel, bar etc. 7
11 NOC for Residential Permit Extension 7
12 Permission for Peaceful Assembly and procession 15
13 Police Clearance Certificate 20
14 Police verification Certificate for Coolies/Loader/Class IV Security Staff/Supervisor at Airport 20
15 Police Verification Certificate for domestic servants/house keeping 20
16 Police Verification Certificate for Institutions/ Companies 20
17 Police verification Certificate for Marriage Alliances 20
18
Police verification Certificate for Training Apprenticeship at PSUs/trainees/Workers at Govt.
Institutions
20
19 PVC for Central /State Govt. employees if request is received directly by the employee 20
20 Receipt and Disposal of Petitions 45
21 Service Verification 20
Citizen Centric Services Under 'Sakala'

23. • Integration using
web-service
• Electronic FIR
Transfer
• Electronic Charge-
sheet Transfer
• Online
Acknowledgment
from Courts
Integratio
n:
Court
KSP-DC
High
Court Server
Jurisdictional Courts
Jurisdictional PS
e-Court
Police-IT
FIR&Charge-
sheets
Acknowledgments

24. Legacy Systems
G-CARE
• GIS based
Crime Analysis
• Crime hotspots
on map
AFIS
• Database of 3
Lakhs Criminals
fingerprint (FP)
• Automatic FP
Verification
Mail
• Zimbra Mail
Messaging
• Internal
communication
mechanism
e-Beat
• Electronic beat
system
• RFID based

25. Where we want to be
Police Computer Wing – Karnataka State Police

26. Future Plans
Advanced Solutions
CCTNS - II
Crime
Analytics
Mobile Data
Terminal
CAD based
PCR
AVLS
Traffic
Management
system
Business
Intelligence
CCTNS Phase II
• Crime Analytics
• Mobile Data Terminal
• CAD based PCR
• AVLS
• Traffic Management system
• Business Intelligence

27. Future Plans
Integration with Police IT External System Integration
Police
IT
Finger
Print
Unit
Traffic
Manage
ment
Court
JailRTO
RPO
UID
• Finger Print Unit
• Traffic Management
• Court
• Jail
• RTO
• RPO
• UID

28. Future Plans
Advanced
Solutions
• Commenced secondary research
• Building upon NCRB guidelines
• Team working with Identified Technology
Partners
• IBM, Oracle, Target, Unisys, Navigem,
Microsoft
• Plan to develop concept notes and RFP by May
2014

29. Future Plans
Court Integration
• FIR Integration completed
• Charge-sheet under progress
RPO Integration
• Functional Integration achieved
• Integration between systems agreed on principle
'Sakala' &
G-Care
• 21 citizen centric services already integrated with
'Sakala' system
• Police IT system integrated with G-CARE
Prison & Treasury • Integration awaiting readiness of the other sides

30. Partnership with e-Governance
Department

31. Future Plans
• ISO 27001 Security Policy
• Building Redundant link at all levels for failover protection
• Switch over to fibre based connectivity from copper based
• Any time any ware access with data, voice and Video over SSL VPN
• Bandwidth optimization and prioritization.
• Video Conference between jails and courts for trials

32. What support we need to
realize the vision?
Police Computer Wing – Karnataka State Police

33. Support Required from MHA
• Sharing of Technical Data and documentation to expedite on-going
implementation
• Funding for advanced solutions (to start post June 2014)
• Additional fund for capacity building – Technical certification programs
• Funding for full network infrastructure
• 'On Demand' Bandwidth Augmentation between DC-DR
• Fund to take up Change Requests

34. CONFEDENTAIL : INTERNAL USE ONLY

35. Internal Resources for CCTNS Project
Resources Number
SCRB Nodal Officers 26
District / City / Units Nodal Officers 94
System Administrators (MCSE and CCNA) 75
Police IT Operators 3000

36. External Resources
SPMU (GT India) Role Qualifications
Project Manager B. Tech + MBA
Infrastructure Specialist B. Tech
Database and
Application Specialist
B. Tech
Operation Manager B. Com + Domain Expert
Consultant MCA
SI (HP India) Team Number
Core Management 2
Team leads 5
Software Team 30
DC Operations 6
Trainers 35
Hand-holder 115