2. Presentation We are MEAGlobal Services, an offshore company located in Tunisia, set up by BPO, IT and VAS professionals MEAGlobal Services is also performing on the onshore with its subsidiary MEA Services by offering the same services and sharing the best practices won in the offshore experience.

3. Presentation MEAGlobal Services is partner with , one of the leaders in the distribution industry and specialized in telecommunication products for professionals on the Maghreb market, Mea Export references are: Providers: Customers:

4. Our specialties area Telecommunications Technologies Entertainment & Media Management Training Financial services Consulting

5. Our Solutions Sales: Manage your sales requirement with our remote sales contact center specialized in technical sales and telemarketing, we provide you with a regular reporting that will inform you in real time about your sales, inventory and any other information about your business. Technical Support: We provide technical support to our customers on all kind of technology (hardware or software) with a commitment of customer satisfaction, quality and SLA (Service Level Agreement). We provide you with support professional with a strong technical background and with training targeting your product and your business processes.

6. Our Solutions Customer Service: Customer service is the showcase of your product, we're offering you expertise in managing customer relations, exception processing based on your customer databases while enriching them with daily customer contact and promoting your brand. Back Office : You are perfectionist and punctual, you want to provide your services or your end customers complex rendering on time, we put at your disposal teams that provide time-shifted back office processing of your most urgent needs such as payroll, e-mailing, the processing of any type of complex document.

7. Our Solutions Consulting : You need support in setting up a project, in a financial study, legal advice, a case study, we provide you with experts supporting you whatever your needs are :- Customer Relationship- Finance- Industry- Energy- Computers- Management and Training- Business CoachingOur range of service does not stop here, we offer advice based on your desired demand and specialty.

8. Exceptions, Advocacy, Survey, Exploration: Your need for survey, exploration or Outreach / Exceptions are managed by specialized skills in marketing and customer relationship management helping you to recover and satisfy your customers. For those needs, our operators are equipped with the most advanced tools in the management of targeted needs. Our Solutions