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MIS 205
      Presented to
Khan Noble Morshed (KNM)
             Presented By
             Navera Khan
             Arham Rafid
         Toufiqul Islam Sakeeb
             Sabnam Saba
            Irtiza Rahman
         Sharzin Shavina Reza
Introduction
    About Playworld
•   It is the world’s leading and dedicated toy and juvenile
    products retailer offering a differentiated shopping
    experience through its family of brands.
•   It’s merchandise is sold in 873 Playworld stores in the United
    States and Puerto Rico and in 600 stores all over the world.
•   Playworld has a strong portfolio of e-commerce sites such as
    Toysrus.com, Babiesrus.com, eToys.com and FAQ.com
•   This provides shoppers with a broad online selection of
    distinctive toys and baby products.
•   For more than 60 years Playworld has been a favorite
    destination for kids and grownups providing an impressive
    assortment of toys, games, sporting goods, electronics, baby
    products, etc.
•
PlayWorld




                Toys for Girls
Toys for Boys
Our Company’s Location
             • Kemal Ataturk Road,
               Banani, Dhaka.



             • As the upper and
               upper -middle class
               people mostly live in
               this area.
Company Financials

•   Related expenses
•   Advance store rent 10,00,000 BDT
•   Store rent 100,000 BDT (per month)
•   Equipments 19,00,000 BDT
•   Store decoration 500,000 BDT
•   Utility expenses 50,000 BDT monthly
•   Salaries 84,000 BDT monthly
•   Advertising expenses:
•   100000 BDT monthly

• Distribution cost 5,000 BDT approximately (per supply)
PlayWorld’s Mission
            To retain it’s image of being the ultimate toy
            destination around the globe for parents
            and children embodying a customer
            philosophy of quality , value and selection
            of it’s products.


PlayWorld’s Vision
• “Providing versatile, exclusive & unique
  toys”
Architecture of “E-Playworld”
MIS STRUCTURE
• MIS of Playword provides information needed to
  manage it’s organization efficiently and effectively.
• Playword’s primary resources are it’s people, technology
  and information for decision-making.
•
Architecture of “E-Playworld”
• The online site s of Playworld such as Etoys.com make
  unique toys and an assortment of products easily
  available to children and parents eliminating the
  possibility of geographical barriers. The company’s e-
  commerce is structured as shown in the diagram
Level of decision making at
         Playworld
How it uses MIS
Development of MIS structure

                                                                             Phase III
• Feasibility Study
• Envn. Definition                           • System
                               Phase I         Installation, Testing
                                                                       • Technical Support
• System                                       & operation
  Specification                                                          and Maintenance
                      • System Development   • Capacity Building
                                             • System
                                               Implementation
                                                      Phase II



   Base Phase
Applications


                    Enterprise      Enterprise
                     resource      performance
                     planning      management

   Resource and
                                                  Customer
      people
                                                 relationship
   management
                                                 management
    applications




Decision                   Playworld                    Project
support                                               management
systems                   applications                applications
Why Playword implements E-commerce

• The online sites of Playworld such as Etoys.com make
  unique toys and an assortment of products easily
  available to children and parents eliminating the
  possibility of geographical barriers.

• Playworld implements certain MIS applications such as
  follows to provide managers with organized information
  about sales, inventory and other data:
Why Playword implements E-commerce
Components of our IS
Ware housing

• In future when we’ll export that time we use Water &
  Air Transportation
• Transportation Modes
• Initially we use only Road Transportation
• Storage Ware house
• We store our product in our company building’s ground
  floor which we rented
Promotion
• Comparative Advertising
 Advertise our quality features to compare with competitors
• Persuasive Advertising
 Advertise latest clothing products in newspaper & Television
  showing products features
• Advertising Strategy
• Pull Strategy
 To create consumer demand
 Giving discount coupons to create Brand Awareness & Equity
• Promotional Strategy
• In our country Clothing Line Company is in Monopolistic
   situation. So, in this large market our company wants to
   established with excellent quality and affordable price with
   customer satisfaction.
Buss Marketing


                                         Sponsor       • PlayWorld website
• Popular celebrity
  endorsements               • Fashion show            • YouTube, MySpace, Face
• new                        • Playworld face of the     Book
  milestones, announcemen      month
  t of new collections and
  events                     • Club t shirt for
                               school, college and
                               university student
     Press release                                            Viral spread
Advertising
Process of Developing IS
       Solutions
Network Structure of Play
         World
Procurement Process
Creating a Hypermedia Website
• Giving our Customers an idea of our Products
Business Values of e-commerce
• Revenue from Online Sales

• Reduce Transaction Costs

• Attract new customers via Web
  Marketing

• Increase Customer loyalty by
  Web Support & Services

• Develop Web Based Markets

• Develop information-based
  products accessible on the Web
Transaction Processing of Play
            World
Planning of our Enterprise
                   Resources
• A Unified Database that
  enables efficiency in
  Planning, Managing and
  Controlling

• Tracking the status of
  Sales, Inventory

• Forecasting Raw Materials

• Forecasting Human
• Resource requirements
Supply Chain Management
• The Integrated Solution
Stages followed for SCM
Information System helps a company
• Highlight its strength and weaknesses
• Provide an overall picture of the Company
• Makes Customer Data and Feedback available
• Information is an asset in the modern world and MIS
  helps protect and use that information properly.
• Attain Customer Intimacy and service
• Support Managerial Decisions
• Importance of using MIS
MARKETING INTELLIGENCE SYSTEM

Retrieving information to educate Employees
Company Financials
                               PlayWorld
                             Income statement
                     For the year ended December 2011
                                   TK                   TK
Sales                                                   48000000
Less:
Cost of goods sold                (32000000)
Gross margin                                            16000000
Less: Operating expenses
Store rent                        (1200000)
Depreciation expenses             (800000)
Salaries                          (1000800)
Utilities expenses                (600000)
Miscellaneous expenses            (400000)
Advertising expenses              (1200000)
                                                        (3000800)
Net income                                              11799200
Company Financials
                       PlayWorld
                      Balance Sheet
            For the year ended December 2011.
                                          TK
• Cash                                     22999900
• Accounts Receivable                      2345668
• Equipment                                1900000
  Total Assets                            27245568

• Accounts Payable                       2245470
• Notes Payable                          10000000
• PlayWorld Capital December 2011       15000098
  Total liabilities & Equity            27245568
PlayWorld’s Human Resource
      Management
 Top Level Management
Human Resource Management
Middle Level Management        Lower Level Management
• ACCOUNTS MANAGER               CLEANERS- 2 persons
 Record Business Events          Keep Store Neat and
 Inventory Records                       Clean
 Payroll                           Ensure Healthy
                                   Working Conditions
• CASHIER
 Cash Records
 Credit Records
                                 SECURITY GUARD- 1
                                        Persons
• SALES EXECUTIVE- 5 Persons       Ensure Protection
 Informing Customers about        Authorized Access
  Products
 Deal with Customers
 Meet Sales Target
Salaries
      TOP LEVEL MANAGERS :
Information Officer ( 1 ) – 20000 BDT
 Branch Manager (1)– 15000 BDT

     MIDDLE LEVEL MANAGERS :
  Accounts Manager (1) – 12000 BDT
       Cashier (1) – 10000 BDT
    Sales Executive (5) – 8000 BDT

     LOWER LEVEL MANAGERS :
       Cleaner (2) – 2000 BDT
       Security (2) – 3000 BDT
Our Target Customers
 • Mass marketing for Upper and Upper-Middle class
        people which divided in three segments.
• Niche(Concentrated) Marketing
     • In our Target Market our company mostly
                  concentrate on kids

• Adolescents of 3-8 years old
• Babies
• Console gamers
Segmentation
• Toys World can break down their market into three different
  segments. These three fragments are:

• General Kids: This group includes adolescents belonging to the age
  group of 3-8 years old. Innovative toys are manufactured for this
  age group which capture their imaginations.
• Babies: This group mainly involve the newborns and babies upto 3
  years old. Interactive toys are made for the babies as well as
  clothes and attires.
• Console gamers: In this day and age, kids are shifting in numbers
  towards technology. A lot of kids now take entertainment in
  playing gaming consoles rather than playing with traditional toys.
  Toys world aims at this segment by manufacturing
PlayWorld’s Marketing Mix

  Product      Consumer wants and needs




   Price             Cost to satisfy




Distribution       Convenient to buy




 Promotion          Communication
Product
Product
Products
• Soft toys

•Lego

•Plastic Cars

•Robots

•Playing guns

•Airplanes

•Remote controlled toys
Products
• Dolls

• Cartoon
Character Toys

• Teddy Bears

• Kitchen Toys

• Party House
Pricing Strategy



Penetration   Psychological   Opening
  Pricing        Pricing      Discount
Pricing Strategy
Discount Pricing
Product Bundling
If a customer buy 5 products at a
time we offer 7.5% discount
Psychological Discount
We provide our price like 1999/=
or 1449/=
Seasonal Discount
We offer summer sell or winter
sell
Pricing
In our every product price we
follow product line pricing
Product Line
Soft Toys Pricing
• dgdgd
Exclusive Discounts

• We will provide exclusive discount on some
  special occasions like:
Children’s Day
Eid-Ul-Fitar
Eid-Ul-Azha
Friendship day
Others
Distribution

 Producer


 Retailer


Customer
Distribution Strategy
Specialty
  Store


             Physical
            Distribution


                         Private
                       Warehousing
Transport Mode
• Road
  Transport

Completely supplied
 by the producers.
• Support Media:
Promotions                    Billboards

 • Wide Coverage in Dhaka city.
 • High frequency of exposure
 • Repetition to make the brand more recognition

 •Coverage Areas:
     Banani Area
    Mohakhali Flyover
     Asad Gate
     Dhanmondi
     Gulshan-2
     Uttara
• Support Media:
Promotions                Internet

• To build Brand Awareness and develop Brand
  Image
• Media Vehicles:
   – Facebook – www.facebook.com
• Facebook is the World’s number one socializing
  network
• Thousands of visitors per day.
Mis 205
Mis 205

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Mis 205

  • 1. MIS 205 Presented to Khan Noble Morshed (KNM) Presented By Navera Khan Arham Rafid Toufiqul Islam Sakeeb Sabnam Saba Irtiza Rahman Sharzin Shavina Reza
  • 2.
  • 3. Introduction About Playworld • It is the world’s leading and dedicated toy and juvenile products retailer offering a differentiated shopping experience through its family of brands. • It’s merchandise is sold in 873 Playworld stores in the United States and Puerto Rico and in 600 stores all over the world. • Playworld has a strong portfolio of e-commerce sites such as Toysrus.com, Babiesrus.com, eToys.com and FAQ.com • This provides shoppers with a broad online selection of distinctive toys and baby products. • For more than 60 years Playworld has been a favorite destination for kids and grownups providing an impressive assortment of toys, games, sporting goods, electronics, baby products, etc. •
  • 4. PlayWorld Toys for Girls Toys for Boys
  • 5. Our Company’s Location • Kemal Ataturk Road, Banani, Dhaka. • As the upper and upper -middle class people mostly live in this area.
  • 6. Company Financials • Related expenses • Advance store rent 10,00,000 BDT • Store rent 100,000 BDT (per month) • Equipments 19,00,000 BDT • Store decoration 500,000 BDT • Utility expenses 50,000 BDT monthly • Salaries 84,000 BDT monthly • Advertising expenses: • 100000 BDT monthly • Distribution cost 5,000 BDT approximately (per supply)
  • 7. PlayWorld’s Mission To retain it’s image of being the ultimate toy destination around the globe for parents and children embodying a customer philosophy of quality , value and selection of it’s products. PlayWorld’s Vision • “Providing versatile, exclusive & unique toys”
  • 9. MIS STRUCTURE • MIS of Playword provides information needed to manage it’s organization efficiently and effectively. • Playword’s primary resources are it’s people, technology and information for decision-making. •
  • 10. Architecture of “E-Playworld” • The online site s of Playworld such as Etoys.com make unique toys and an assortment of products easily available to children and parents eliminating the possibility of geographical barriers. The company’s e- commerce is structured as shown in the diagram
  • 11. Level of decision making at Playworld
  • 12. How it uses MIS
  • 13. Development of MIS structure Phase III • Feasibility Study • Envn. Definition • System Phase I Installation, Testing • Technical Support • System & operation Specification and Maintenance • System Development • Capacity Building • System Implementation Phase II Base Phase
  • 14. Applications Enterprise Enterprise resource performance planning management Resource and Customer people relationship management management applications Decision Playworld Project support management systems applications applications
  • 15. Why Playword implements E-commerce • The online sites of Playworld such as Etoys.com make unique toys and an assortment of products easily available to children and parents eliminating the possibility of geographical barriers. • Playworld implements certain MIS applications such as follows to provide managers with organized information about sales, inventory and other data:
  • 17.
  • 18.
  • 20. Ware housing • In future when we’ll export that time we use Water & Air Transportation • Transportation Modes • Initially we use only Road Transportation • Storage Ware house • We store our product in our company building’s ground floor which we rented
  • 21. Promotion • Comparative Advertising  Advertise our quality features to compare with competitors • Persuasive Advertising  Advertise latest clothing products in newspaper & Television showing products features • Advertising Strategy • Pull Strategy  To create consumer demand  Giving discount coupons to create Brand Awareness & Equity • Promotional Strategy • In our country Clothing Line Company is in Monopolistic situation. So, in this large market our company wants to established with excellent quality and affordable price with customer satisfaction.
  • 22. Buss Marketing Sponsor • PlayWorld website • Popular celebrity endorsements • Fashion show • YouTube, MySpace, Face • new • Playworld face of the Book milestones, announcemen month t of new collections and events • Club t shirt for school, college and university student Press release Viral spread
  • 24.
  • 25. Process of Developing IS Solutions
  • 26. Network Structure of Play World
  • 28.
  • 29. Creating a Hypermedia Website • Giving our Customers an idea of our Products
  • 30. Business Values of e-commerce • Revenue from Online Sales • Reduce Transaction Costs • Attract new customers via Web Marketing • Increase Customer loyalty by Web Support & Services • Develop Web Based Markets • Develop information-based products accessible on the Web
  • 32. Planning of our Enterprise Resources • A Unified Database that enables efficiency in Planning, Managing and Controlling • Tracking the status of Sales, Inventory • Forecasting Raw Materials • Forecasting Human • Resource requirements
  • 33. Supply Chain Management • The Integrated Solution
  • 35. Information System helps a company • Highlight its strength and weaknesses • Provide an overall picture of the Company • Makes Customer Data and Feedback available • Information is an asset in the modern world and MIS helps protect and use that information properly. • Attain Customer Intimacy and service • Support Managerial Decisions • Importance of using MIS
  • 36. MARKETING INTELLIGENCE SYSTEM Retrieving information to educate Employees
  • 37.
  • 38.
  • 39.
  • 40. Company Financials PlayWorld Income statement For the year ended December 2011 TK TK Sales 48000000 Less: Cost of goods sold (32000000) Gross margin 16000000 Less: Operating expenses Store rent (1200000) Depreciation expenses (800000) Salaries (1000800) Utilities expenses (600000) Miscellaneous expenses (400000) Advertising expenses (1200000) (3000800) Net income 11799200
  • 41. Company Financials PlayWorld Balance Sheet For the year ended December 2011. TK • Cash 22999900 • Accounts Receivable 2345668 • Equipment 1900000 Total Assets 27245568 • Accounts Payable 2245470 • Notes Payable 10000000 • PlayWorld Capital December 2011 15000098 Total liabilities & Equity 27245568
  • 42. PlayWorld’s Human Resource Management Top Level Management
  • 43. Human Resource Management Middle Level Management Lower Level Management • ACCOUNTS MANAGER CLEANERS- 2 persons  Record Business Events  Keep Store Neat and  Inventory Records Clean  Payroll  Ensure Healthy Working Conditions • CASHIER  Cash Records  Credit Records SECURITY GUARD- 1 Persons • SALES EXECUTIVE- 5 Persons  Ensure Protection  Informing Customers about  Authorized Access Products  Deal with Customers  Meet Sales Target
  • 44. Salaries TOP LEVEL MANAGERS : Information Officer ( 1 ) – 20000 BDT Branch Manager (1)– 15000 BDT MIDDLE LEVEL MANAGERS : Accounts Manager (1) – 12000 BDT Cashier (1) – 10000 BDT Sales Executive (5) – 8000 BDT LOWER LEVEL MANAGERS : Cleaner (2) – 2000 BDT Security (2) – 3000 BDT
  • 45. Our Target Customers • Mass marketing for Upper and Upper-Middle class people which divided in three segments. • Niche(Concentrated) Marketing • In our Target Market our company mostly concentrate on kids • Adolescents of 3-8 years old • Babies • Console gamers
  • 46. Segmentation • Toys World can break down their market into three different segments. These three fragments are: • General Kids: This group includes adolescents belonging to the age group of 3-8 years old. Innovative toys are manufactured for this age group which capture their imaginations. • Babies: This group mainly involve the newborns and babies upto 3 years old. Interactive toys are made for the babies as well as clothes and attires. • Console gamers: In this day and age, kids are shifting in numbers towards technology. A lot of kids now take entertainment in playing gaming consoles rather than playing with traditional toys. Toys world aims at this segment by manufacturing
  • 47. PlayWorld’s Marketing Mix Product Consumer wants and needs Price Cost to satisfy Distribution Convenient to buy Promotion Communication
  • 50. Products • Soft toys •Lego •Plastic Cars •Robots •Playing guns •Airplanes •Remote controlled toys
  • 51. Products • Dolls • Cartoon Character Toys • Teddy Bears • Kitchen Toys • Party House
  • 52. Pricing Strategy Penetration Psychological Opening Pricing Pricing Discount
  • 53. Pricing Strategy Discount Pricing Product Bundling If a customer buy 5 products at a time we offer 7.5% discount Psychological Discount We provide our price like 1999/= or 1449/= Seasonal Discount We offer summer sell or winter sell Pricing In our every product price we follow product line pricing Product Line
  • 55. Exclusive Discounts • We will provide exclusive discount on some special occasions like: Children’s Day Eid-Ul-Fitar Eid-Ul-Azha Friendship day Others
  • 57. Distribution Strategy Specialty Store Physical Distribution Private Warehousing
  • 58. Transport Mode • Road Transport Completely supplied by the producers.
  • 59. • Support Media: Promotions Billboards • Wide Coverage in Dhaka city. • High frequency of exposure • Repetition to make the brand more recognition •Coverage Areas:  Banani Area Mohakhali Flyover  Asad Gate  Dhanmondi  Gulshan-2  Uttara
  • 60.
  • 61.
  • 62. • Support Media: Promotions Internet • To build Brand Awareness and develop Brand Image • Media Vehicles: – Facebook – www.facebook.com • Facebook is the World’s number one socializing network • Thousands of visitors per day.