Lars Hofhansl presented the Hbasecon 2014 keynote and shares how salesforce.com uses and contributes to Hbase.

1. HBase @ Salesforce
Lars Hofhansl
Architect, Father, Meditator,Aikido Blackbelt
http://hadoop-hbase.blogspot.com

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Safe Harbor

3. Why HBase?
• SAN
• RDBMS
• Transactions

4. Zookeeper?
Commodity
Hardware?
HBase?
HDFS?Unstructured
Data?

5. A. Why HBase?
B. Interacting with the open source community
C. HBase at Salesforce

6. Size Matters*
New Salesforce customer:
•“How many rows do you have?”
•We will turn folks away if they have too many!
Data Storage is expensive:
•SAN storage
•Relational Database
•Too many rows  Too expensive
* In a relational world

7. What if in the future we:
… and have cheaper storage?
… and never need to ask again
about the number of rows?
… grow with the data by just
adding more machines?
(Disclaimer: no transactions, no joins, no 2nd’ary indexes, …)

8. (A quick note about) Relational Databases
• We love them. They are core to our infrastructure.
• SQL and NoSQL NoACID are complementary.
• (Almost) everything we do is SQL based (see Phoenix – the SQL layer for HBase.)

9. The Search - Requirements
• Consistent
– “Eventually consistent stores are 100% consistent 99% of the time” – Ian Varley
• Scalable
– No “features” impeding horizontal scaling
• Persistent
– Duh...?
• Key lookups
• Range lookups
• Open source (ASL great, GPLv2 OK, GPLv3/AGPL not acceptable)

10. Enter HBase
“A Sparse, Consistent, Distributed,
Multidimensional, Persistent, Sorted Map”

11. Salesforce and the HBase Community

12. To Fork or not to Fork – that is the question
Fork - pros
• Agility. No waiting for community review. Just get stuff done
• Freedom. Patches that might not be acceptable to the community
Fork - cons
• Lose out on community work
• Patches not useful to other parties
There is no right or wrong. It’s a matter of choice, taste, and requirements.

13. HBase Development @ Salesforce
• No fork of HBase.
• No fork of HBase.
• Internal HBase/HDFS branch for possible emergency fixes
• All fixes are cleaned and contributed back
• We switch to the next open source point release periodically

14. PMC member, 2 committers, release manager, contributors
HBASE-11042 HBASE-11040 HBASE-11037 HBASE-11030 HBASE-11029 HBASE-11024 HBASE-11022 HBASE-
11010 HBASE-10996 HBASE-10989 HBASE-10988 HBASE-10987 HBASE-10982 HBASE-10969 HBASE-10847
HBASE-10805 HBASE-10722 HBASE-10706 HBASE-10642 HBASE-10594 HBASE-10562 HBASE-10551
HBASE-10546 HBASE-10505 HBASE-10501 HBASE-10489 HBASE-10470 HBASE-10420 HBASE-10416
HBASE-10383 HBASE-10363 HBASE-10320 HBASE-10317 HBASE-10286 HBASE-10284 HBASE-10281
HBASE-10279 HBASE-10259 HBASE-10257 HBASE-10250 HBASE-10181 HBASE-10117 HBASE-10076
HBASE-10058 HBASE-10057 HBASE-10015 HBASE-9993 HBASE-9971 HBASE-9956 HBASE-9915 HBASE-
9865 HBASE-9834 HBASE-9807 HBASE-9799 HBASE-9789 HBASE-9778 HBASE-9751 HBASE-9749 HBASE-
9732 HBASE-9731 HBASE-9711 HBASE-9658 HBASE-9584 HBASE-9566 HBASE-9534 HBASE-9429 HBASE-
9428 HBASE-9377 HBASE-9356 HBASE-9344 HBASE-9301 HBASE-9266 HBASE-9231 HBASE-9221 HBASE-
9186 HBASE-9158 HBASE-9103 HBASE-9097 HBASE-9049 HBASE-8971 HBASE-8945 HBASE-8930 HBASE-
8912 HBASE-8858 HBASE-8809 HBASE-8767 HBASE-8702 HBASE-8698 HBASE-8684 HBASE-8671 HBASE-
8636 HBASE-8525 HBASE-8503 HBASE-8355 HBASE-8316 HBASE-8229 HBASE-8188 HBASE-8166 HBASE-
8151 HBASE-8110 HBASE-8108 HBASE-8055 HBASE-8008 HBASE-7999 HBASE-7947 HBASE-7945 HBASE-
7817 HBASE-7801 HBASE-7729 HBASE-7725 HBASE-7717 HBASE-7709 HBASE-7702 HBASE-7681 HBASE-
7617 HBASE-7602 HBASE-7578 HBASE-7550 HBASE-7499 HBASE-7497 HBASE-7483 HBASE-7466 HBASE-
7465 HBASE-7455 HBASE-7438 HBASE-7435 HBASE-7432 HBASE-7431 HBASE-7417 HBASE-7415 HBASE-
7371 HBASE-7336 HBASE-7293 HBASE-7279 HBASE-7270 HBASE-7252 HBASE-7240 HBASE-7215 HBASE-
7214 HBASE-7180 HBASE-7177 HBASE-7166 HBASE-7165 HBASE-7091 HBASE-7069 HBASE-7051 HBASE-
7047 HBASE-7021 HBASE-7010 HBASE-6996 HBASE-6974

15. PMC member, 2 committers, release manager, contributors
HBASE-6949 HBASE-6946 HBASE-6912 HBASE-6889 HBASE-6879 HBASE-6868 HBASE-6865 HBASE-6863
HBASE-6797 HBASE-6796 HBASE-6784 HBASE-6765 HBASE-6757 HBASE-6755 HBASE-6711 HBASE-6707
HBASE-6690 HBASE-6667 HBASE-6638 HBASE-6637 HBASE-6621 HBASE-6582 HBASE-6580 HBASE-6579
HBASE-6573 HBASE-6571 HBASE-6570 HBASE-6569 HBASE-6568 HBASE-6561 HBASE-6523 HBASE-6522
HBASE-6505 HBASE-6504 HBASE-6496 HBASE-6495 HBASE-6441 HBASE-6439 HBASE-6427 HBASE-6426
HBASE-6421 HBASE-6406 HBASE-6355 HBASE-6347 HBASE-6326 HBASE-6296 HBASE-6293 HBASE-6291
HBASE-6178 HBASE-6138 HBASE-6113 HBASE-6112 HBASE-6110 HBASE-6087 HBASE-5961 HBASE-5955
HBASE-5909 HBASE-5884 HBASE-5871 HBASE-5865 HBASE-5782 HBASE-5775 HBASE-5774 HBASE-5682
HBASE-5670 HBASE-5659 HBASE-5641 HBASE-5609 HBASE-5604 HBASE-5574 HBASE-5569 HBASE-5548
HBASE-5547 HBASE-5541 HBASE-5526 HBASE-5523 HBASE-5509 HBASE-5497 HBASE-5460 HBASE-5455
HBASE-5440 HBASE-5431 HBASE-5368 HBASE-5350 HBASE-5348 HBASE-5318 HBASE-5304 HBASE-5266
HBASE-5229 HBASE-5203 HBASE-5118 HBASE-5096 HBASE-5088 HBASE-5084 HBASE-5070 HBASE-5058
HBASE-5005 HBASE-5001 HBASE-4998 HBASE-4981 HBASE-4979 HBASE-4945 HBASE-4886 HBASE-4874
HBASE-4870 HBASE-4838 HBASE-4805 HBASE-4800 HBASE-4691 HBASE-4682 HBASE-4673 HBASE-4657
HBASE-4626 HBASE-4605 HBASE-4583 HBASE-4561 HBASE-4559 HBASE-4556 HBASE-4536 HBASE-4517
HBASE-4488 HBASE-4454 HBASE-4439 HBASE-4404 HBASE-4387 HBASE-4347 HBASE-4336 HBASE-4335
HBASE-4334 HBASE-4331 HBASE-4296 HBASE-4283 HBASE-4263 HBASE-4242 HBASE-4241 HBASE-4197
HBASE-4178 HBASE-4171 HBASE-4102 HBASE-4071 HBASE-3661 HBASE-3645 HBASE-3584 HBASE-3443
HBASE-3433 HBASE-3387 HBASE-2947 HBASE-2196 HBASE-2195 HDFS-3979 HDFS-744

16. Managing HBase 0.94

17. Established monthly release train for 0.94

18. Contributed >300 of features, bug fixes, perf improvements

19. Reviewed 1000’s of open source patches

20. Committed 100’s of patches

21. Open Sourced Apache Phoenix – SQL skin on HBase

22. Salesforce High-level Architecture

23. Salesforce *is* a database

24. Salesforce is a Database
Query Parser
Query (SQL)
Parsed Query
Query Optimizer
Plan
Generator
Plan Cost
Estimator
Evaluation Plan
Query Plan Evaluator
System
Catalog
Database
Stats
Tables
Columns
Indexes

25. Salesforce is a Database
Query Parser
Query (SOQL)
Parsed Query
Query Optimizer
Plan
Generator
Plan Cost
Estimator
System
Catalog
Oracle
Hinted Oracle SQL
Database
Stats
Objects
Fields
Indexes

26. Salesforce is multi tenant

27. …pod
Tenant A-D
pod
Tenant E-H
pod
Tenant I-O

28. pod = a database instance
•Oracle RAC
•AppServers
•Blob store servers
•Search servers
•Shared SAN storage
•SAN replication for DR
App
Server
App
Server
App
Server
App
Server
…
Oracle
Node
Oracle
Node
Oracle
Node
Oracle
Node…
Oracle RAC cluster
Primary Site
Secondary Site
SAN replication
SAN
SAN
SQL/JDBC

29. Finally: HBase @ Salesforce

30. Oracle
Hinted Oracle SQL
Query Parser
Query (SOQL)
Parsed Query
Query Optimizer
Plan
Generator
Plan Cost
Estimator
System
Catalog
Database
Stats
Objects
Fields
Indexes
1. External Objects 2. Phoenix SQL
HBaseHBaseHBaseHBase
Where does HBase Fit?

31. Where does HBase Fit?
•Separate HBase per pod (close to 50 clusters)
•Logically co-located with Oracle
•Small clusters striped across five racks
•Each cluster’s master service on a different rack
•Identical cluster for DR
App
Server
App
Server
App
Server
App
Server
…
Oracle
Node
Oracle
Node
HBase
Node
HBase
Node…
Oracle Cluster
HBase
Node
HBase
Node
HBase
Node …
Primary Site
Secondary Site
DR HBase Cluster
Decentralized
HBase
Replication
SQL/JDBC
via Phoenix
HBase Cluster
…
SAN
SAN

32. Use Cases

33. 1. Audit Trails (Entity History)
• Identity managed in RDBMS
• Indexed in HBase (Phoenix indexes)
• Historical, immutable data only
• No need to reason about updates, split identities, and transactions

34. 2. Archiving (Data Lifecycle Management)
• Objects (rows) moved to HBase
• Identity managed in HBase after move
• Data immutable in HBase
• No Transactions

35. 3. Live data in HBase (BigObjects)
• Mutable data (possibly)
• Everything managed in HBase
• Still no Transactions, yet
• Platform for other team to use

36. Merrill Lynch Rationalization Data Governance, Audit & Archive
• First Salesforce Enterprise Customer
• On PlatformArchival compelling versus On Premise
Solution from Informatica
• Retention Requirements for 7 Years
Merrill Lynch
“Data Audit, Governance & Lifecycle management is
critical for Merrill for the entire banking & financial
industry has become a benchmark requirement

37. Heating, ventilation, and air-conditioning in the EU
• Top 10 Platform Users
• Subject to highly variable data governance and
retention requirements
• Significant SAP footprint driving business rules –
need to connect that to Salesforce data for archival
and data retention needs
• Massive service workforce generates significant data
processing challenges
“The Salesforce.com Platform roadmap for Data Archive is
critical for future data management needs”
MichaelRoehr, CTO Vailliant

38. BMW Enriches Their Customer Perspective
• Sales Cloud available across all German Dealership
Franchises
• All customer data subject stringent & government
mandated protection, audit & retention
• Correlations with Car Builder App data enables more
contextual customer interactions
• Car Telemetry, used correctly help refine product
evolution and customer needs alignment
“Data driven customer engagement is a
key driver for our enhance customer
experience

39. System Of Record (SOR)
SOR = HA + DR + Backup + M&M
+ Security

41. Highly Available, Disaster Recovery
• Five peer Zookeeper Quorum
• Five Quorum Journals (for fs edits)
• Five HMasters
• Three NameNodes (yes, three, we made a patch to run more than one standby)
• HBase Replication to identical hot standby pod in a different data center
– In the event of a disaster we fail a complete pod to the secondary site
• Weekly automated, unattended rolling restarts

42. Replication
Backup High-level Architecture
Primary pod
HBase 48h
HDFS
Backup
per tenant
DR pod
HBase 48h
HDFS
Merkle Tree
Verification
Backup
per tenant

43. Monitoring & Management (M&M)
• Nagios alerts
• Trending via OpenTSDB.
Custom UI on top the time series data.
• Rolling upgrades
– Eventually scheduled and unattended
• Absolutely no unscheduled downtime.
Not even during a rack failure.

44. A. Why HBase?
B. Interacting with the open source community
C. HBase at Salesforce

45. Lars Hofhansl
http://hadoop-hbase.blogspot.com