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PR in the Digital Age
October 28, 2009
DePaul University
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Agenda
• Background
- Personal Background
- PR Defined
- PR: In Support of Business Objectives
• Case Studies
• Implications for Your Assignment
- Brainstorming for Your ACS Project
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Personal Background
• Masters in Journalism from Northwestern
• Stint in Public Policy
• Newspaper Reporter and Magazine Writer
• Foray into PR During Internet Bubble
• Agency Life
• Start-Up
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QuickTime™ and adecompressorare needed to see this picture.
QuickTime™ and adecompressorare needed to see this picture.
QuickTime™ and adecompressorare needed to see this picture.
QuickTime™ and adecompressorare needed to see this picture.
Secured Media Coverage
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PR Defined
Think Big
• Take a company’s vision from concept to reality
• Advise on building integrated marketing programs
• Provide strategic communications counsel
• Generate ideas for launching a new business or taking an established brand to a new level
• Liaise with ad agencies, web designers, SEO firms and other marketing partners
“Create the Truth”
• Tell the company’s story across channels
• Build executive and corporate profiles
Execute
• Write everything: press releases, blogs, articles, professional bios, FAQs, speeches
• Develop and execute social media strategy
• Develop media and blogger lists
• Arrange speaking opportunities
• Produce metrics to capture results of marketing and PR efforts
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Supporting Business Objectives
Key Diagnostic Questions to Ask
Your business:
• What are your business objectives?
• What internal obstacles exist and could they prevent success?
• Why do your customers need you?
• What opportunities are missed when people don’t use your services?
Your Marketplace
• Who are your competitors and how do you differentiate yourself?
• What do you need to do in 2010 to compete?
• Do you have customer testimonials?
Your Message
• What issues can you own?
• How would the editor of your most important trade publication describe you?
• What is your dream story and where does it appear?
• What’s the next company milestone we can promote?
• Do you like public speaking?
• Have you been media trained?
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Case Study 1: Weave The People
Objective:
• Launch a technology inventor’s first product
• Develop sales leads
Approach: Preparation/Message Development
• Discussed short- and long-term goals
• Clarified inventor’s vision: gave it a business purpose
• Wrote his first bio--told his story and made him human
• Developed case studies, benefits, FAQ, press release, blog
• Identified target audience--HR, decision makers, event planners
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Case Study 1: Weave The People
Outreach: All Means Possible
• Issued release via PR Web
• Optimized press release/website
• Tweeted the heck out of it!
• Conducted “long-tail” blogger relations and media relations
• Used professional networks to spread the word
• Outreach, blog writing continue
• “Tell me about the Sun Times”
Results
• “Weave Technology LLC Launches Weave The People to Help Companies Unleash Their Potential”
• 31,520 total impressions via Yahoo News, RSS, emails to reporters (PR Web tool)
• Of the total, 1,151 people clicked through to read the entire release
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Case Study 1: Weave The People
Seeing Results with Modest Budget
• With $200 press release distribution, traffic spiked to nearly 500 hits on launch day
• Hits on several sites, including DePaul University Coleman Center blog
Google Analytics – tracking web traffic
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Goal: Rank high in search results by optimizing site and release
Approach: Hyperlink “effective meetings” in press release: via PR web, link that term
to “case studies” website page page (named on the backend “effective meetings”)
Key Take-Away: Part Art, Part Science
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Brainstorming for your ACS Project
Spread the Word:
In this economy, people are paying it forward – everyone helps each other. You can help your
volunteers by crediting them for their work.
Groups to Tap:
• Chicago AMA – American Marketing Association
• IABC – International Association of Business Communicators
• PRSA – Public Relations Society of America
• Big Ooga – Entrepreneur Networking Group
• Networking for a Cause (Justin G. Roy)
• Give Back Chicago (Justin G. Roy)
• AAAS - American Association for the Advancement of Science
and the list goes on
Stay True to the Story:
The Official Sponsor of Birthdays
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Follow ACS on Social Media
Example: American Cancer Society on Twitter http://twitter.com/#search?q=american%20cancer%20society
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Tweetdeck:
- See who mentions me,
sends direct messages
and what other friends
are doing all at the same
time
Utilize Tweetdeck to Organize Activity
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thank you.
Editor's Notes
We optimized for effective meetings--as I edited release, he changed the URL. A great example of technology and PR working together! We come up first in search for effective meetings grow revenue.