Join our Business English Classes

2. EBMC RECRUITMENT
CONSULTANT
ENGLISH TRAINING PROGRAM FOR
2013

3. Be Professional at English

4. COURSES
I. English For secretaries and administrative
personnel
II. English for Sales and Marketing
III. English for business Communication
IV. English for Business Writing
V. English for hotel and catering industry
VI. English for international tourism
VII.English for Human resource managers
VIII.English for Business Studies

5. English For secretaries and
administrative personnel
I. Locating people
II. People at work
III. Dealing with numbers
IV. Talking and giving messages
V. Receiving visitors
VI. Forms, envelopes and letters
VII.Requests
VIII.Quotations and orders
IX. CVs and application letters
X. Inter office memos

6. XI. Reading skills
XII. Describing qualities
XIII. Office duties
XIV. Office equipment
XV. Work with computers
English For secretaries and
administrative personnel

7. English for Sales and Marketing
I. The Art of Marketing and Sales
II. Products
III. The skills to sell
IV. Effective sales letters
V. Advertisements that work

8. English for business Communication
I. Cultural diversity and socialising
II. Telephoning
III. Presentations
IV. Meetings
V. Negotiations

9. English for Business Writing
I. Writing English for Global Business
II. The word power skills system
III. Quality matters ( checklist actions and mistakes)
IV. Punctuation and grammar tips
V. Writing tips for everyday business
VI. Emails
VII. Abbreviations in Business

10. English for hotel and catering industry
I. Taking phone calls
II. Giving information
III. Taking room reservation
IV. Taking restaurant booking
V. Giving polite explanations
VI. Receiving guests
VII. Serving in the bar
VIII.Instructions
IX. Taking a food order
X. Talking about wine

11. XI. Dealing with requests
XII. Describing dishes
XIII. Dealing with complaints
XIV. Jobs and workplaces
XV. Giving direction indoors and outdoors
XVI. Facilities for the business traveller
XVII. Offering help and service
XVIII. Paying bills
XIX. Payment queries
English for hotel and catering industry

12. English for international tourism
I. Careers in tourism
II. Destinations
III. Hotel facilities
IV. Tour operators
V. Dealing with guests
VI. Travel agencies
VII. Hotel reservations seeing the sights
VIII.Traditions

13. English for Human resource managers
I. Company positions
II. Recruitment advertising
III. Job description
IV. Applicant forms
V. The recruitment process
VI. Personal qualities
VII. Contract of employment
VIII. Working hours
IX. Appraisals
X. Rewards and benefits

14. XI. Letters
XII. Industrial relations
XIII. Health and safety
XIV. Discipline and problems at work
XV. Personnel training and development
English for Human resource managers

15. English for Business Studies
I. The three sectors of economy
II. Management
III. Company structure
IV. Labor relations
V. Production
VI. Marketing
VII. Promotional tools
VIII.Accounting and financial tools
IX. Banking
X. Stocks and shares

16. I. Takeovers, mergers and buyouts
II. Business ethics
III. Central banking and taxation
IV. Keynesianism and monetarism
V. International trade
VI. Entrepreneurs and venture capital
English for Business Studies