5. You shouldn’t be expected to
have a convo while you’re:
a) getting your hair cut
b) getting a tooth filling
c) getting a traffic ticket
d) all of the above
9. CAN YOU LEAVERAGE SOCIAL MEDIA?
Who is using this stuff?
Should you use this stuff?
What kinds of stuff should you use
(or not)?
10. THIS IS STILL NEW
“We need to remember that the net is still new, the
web is even newer. That both have profound effects
on life is undeniable. But it’s a few seconds aft er the
Big Bang and all we have are a few light elements, a
lot of heat , and no galaxies.” - Doc Searls
35. MAIN POINT
People love to buy and give but they hate being sold
to and feeling out of power.
Retention is the new acquisition.
How to do this most effectively? Social Media
Build your base from trust.