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THE CURRENCY OF INTERNET VIDEO
     THE IMPORTANCE OF QUALITY METADATA IN
                MONETIZING INTERNET VIDEO




                             OCTOBER 2008




                               Gotuit Media Corp.
                               15 Constitution Way
                               Woburn, MA 01801
                                 P: 781.970.5500
                                 F: 781.970.5502
                                   www.gotuit.com
Gotuit Media Corporation


Table of Contents

Executive Summary ......................................................................................................... 3

Introduction: The Internet is about Data, People – and Metadata ........................................ 4

All Metadata is not Created Equal ................................................................................... 5

Metadata is the Currency of Internet Video ....................................................................... 6

Applications of Video Metadata ....................................................................................... 7

     Increasing Advertising Options for Advertisers and Publishers ........................................ 7

     Increasing Programming Options for Publishers and Syndicators ................................... 7

     Increasing New Consumer Video Experiences.............................................................. 8

The Science – and Art – of Metadata Creation .................................................................. 9

     Example – Manual and Automated Metadata .............................................................. 9

Video is More than the Sum of its Parts ........................................................................... 11

Metadata has the Lowest Production Cost of all Video Attributes ....................................... 12

Conclusions ................................................................................................................. 13

About Gotuit ................................................................................................................ 13




Page 2
The Currency of Internet Video


Executive Summary
Internet video is all the rage among consumers. Publishers, broadcasters and
advertisers are all eager to catch this wave. Internet video is projected to be the
majority of consumer Internet traffic in the coming years, and the Internet a significant
distribution medium for video. Paradoxically, publishers are facing challenges in
monetizing Internet video despite consumer demand.
The Internet differs from traditional means of distribution. Much of the value
propositions of the Internet as a distribution medium have not been recognized and
utilized towards the strategic goals of video publishers.
Metadata is the linchpin to unlocking this value. As the title of this paper states,
metadata is the ‘currency’ of Internet video. With quality metadata, publishers can
create video experiences integral to Internet audiences and new monetization schemes
around these experiences, including advertising.
Metadata enables the following and more:
    •   Search – both at a file and scene level - that is a key function of the Internet
    •   Multiple navigation paths within or across different videos in a manner that
        users are accustomed to in Internet navigation
    •   Clip and playlist creation for exploiting viral sharing and social networking
        trends
    •   Dynamic and targeted programming to create higher user engagement
    •   Precise targeted advertising tailored to user behavior
    •   Accurate reporting and analytics critical to advertising and monetization
Publishers, therefore, need to consider metadata as the third key element of video
production, in addition to video and audio. While metadata is critical to the success
of Internet video strategies, costs associated with authoring metadata are insignificant
to the overall costs of video production.
Metadata quality must be assured for publishers to deploy successful Internet video
strategies. Quality metadata is human authored as opposed to automated. While
automated schemes are neither sufficiently accurate nor reliable, they also do not
allow the programming choices possible with human authored metadata. Moreover,
human authored metadata is more efficient to create. At the same time, such meta-
data can be added to video even after video has been published, creating new use
cases and programming options.
Such quality metadata cannot be an afterthought, or worse, overlooked. Publishers
need to recognize that successful Internet video strategies may well rest on suitably
authored metadata and metadata management systems.




                                                                                            Page 3
Gotuit Media Corporation


Introduction: The Internet is about Data, People – and
                                                                             Metadata is the con-
Metadata
                                                                             nective tissue be-
Metadata is data about data – it is the connective tissue between            tween people and
people and the large amount of information on the Internet. Metadata
provides usable context to data for users. For the foreseeable future,       the large amounts of
metadata will be used to harness the usefulness of the Internet as           information on the
machines cannot bridge the semantic-gap between people and                   Internet
machines, nor understand the context of information that humans
generally take for granted and understand intuitively.
As we enter the era where video is gaining importance on the Internet,
the role of metadata becomes vital. Video on the Internet not only
adds to the semantic gap between humans and machines, but also
creates a visual gap that machines inherently cannot understand.             “Rich media is
                                                                             opaque to machine
                                                                             search and indexing.”
                                                                             Mark Randall
                                                                             Adobe Chief Strategist on
                                                                             Beet.tv




                                                                             “Our challenge with
                                                                             all these (Internet
                                                                             video) ventures is to
                                 Figure 1
                                                                             effectively monetize
                                                                             them, so that we do
Internet video is forecast to comprise 90% of consumer Internet traffic
by 2012i (Figure 1). Today, Internet video delivers 70% of the
                                                                             not end up trading
impressions of televisionii. At the same time, Internet video advertising    analog dollars for
in 2007 was around $400 million compared to $70 billion that                 digital pennies. This is
television advertising generatediii.                                         the No. 1 challenge
The industry is abuzz whether the Internet will create monetization of       for everyone in this
video the way traditional broadcast media has. Publishing to broad-          industry today.”
band with associated advertising like television is not driving desired
returns for video.                                                           Jeffrey Zucker
This paper discusses the role of human-authored, quality metadata as         President & CEO, NBCU
an overlooked imperative of Internet video programming towards this
objective.


Page 4
The Currency of Internet Video


All Metadata is not Created Equal
                                                                                      “The quality of a
Metadata itself is not a new concept. It is important, however, to                    video’s metadata is
recognize that use of metadata during the production process is very
different from use of metadata as the ‘currency for video’ – a new                    as important as its
construct that deserves attention. This construct is explored in the next             video or audio quality
section.                                                                              and publishers should
Overall, in the course of video production, a large amount of meta-                   spend as much time
data is created for administrative, compliance, and operational                       improving the meta-
purposes. Most of this metadata does not make it to the final
publishing process owing to the various transcoding processes in
                                                                                      data as they spend
the production workflow. Even if it did, metadata to build engaging                   on the video and
consumer experiences and optimal monetization of video must be                        audio”.
authored with this distinct objective.
                                                                                      Bill Hensler
                                                                                      Vice President & General
       High                                                                           Manager, Dynamic Media
                                                         Human Authored
                                                                                      Engineering, Creatives
                                                                                      Business Unit at Adobe,
                                                          Metadata as currency
                                                                                      speaking at the Akamai
                                                                                      Customer Summit in Boston
 Flexibility          Metadata as a tool
                                                                                      in September of 2008.

                 Object/Face recognition


                                   Speech to text conversion

             w
        Lo                           Accuracy                     High

                                      Figure 2

Such metadata needs a high level of accuracy and flexibility to serve
its purpose (Figure 2). Amongst the growing need for metadata, the
industry is also hoping for a silver bullet to address metadata creation
through machine functions such as speech-to-text, facial, and object
recognition. As we shall see, such technologies are not sufficiently
developed to achieve the quality and accuracy required to engage
and monetize audiences that human authored metadata can. Nor are
such technologies, even when perfected, suited to entirely meet the
needs of consumers, given the man-machine semantic gap discussed
earlier.
For publishers, the following considerations are central to this
discussion:
    1) The limited accuracy of automated metadata can drive basic
       video search, but cannot be used for the purpose of improving
       the viewing or advertising experience.
    2) Machine functions require significant training by a person, and
       therefore are not truly automated.


                                                                                                    Page 5
Gotuit Media Corporation


                3) Machine functions are limited to the existing data set, and
                   cannot add new information about the video like a person
                   can.


        Metadata is the Currency of Internet Video
        Metadata based applications allow the inherent value of video to be                    We live in a time
        unlocked and monetized on the Internet. These applications range                       when metadata may
        from elementary search and discovery, to advanced use cases such
                                                                                               actually be more im-
        as, scene level search, targeting, social networking, advertising and
        interactivity. (Figure 3)                                                              portant than data.
              Metadata enabled features             Video is intended to deliver an            Shelly Palmer
Video search (asset level)                          experience and engage us more than         ’Television Disrupted’, 2006
Video search (scene level)
                                                    any other medium. People relate to,
                                                    experience, and consume video on
Seek and skip functions
                                                    many levels. People develop affinities
Video packaging and presentation
                                                    for characters, storylines, events,
Playlisting                                         special-effects, and many other aspects
Dynamic program updates                             of information captured on video.
Multiple navigation paths within or across videos   Bringing the vernacular of Internet
Mashups/Remixes
                                                    experiences to video applications is
                                                    extremely challenging in the absence of
Advertising (in-stream, overlay, banner)
                                                    quality metadata.
Personalization and targeting

Sharing and social networking
                                                    Let us elaborate on some of the
                                                    features listed in Figure 3 for the
Reporting and analytics
                                                    purpose of illustration. More in-depth
Recommendations
                                                    implementations of such features are
                    Figure 3                        described later in the paper:
        •       Advertising: Metadata defines instream ad insertion points with
                accuracy. This can be used to create flexible ad logic, targeted
                advertising, and new forms of advertising supported programming
                such as playlists, mashups, and viral sharing consistent with
                Internet user behavior.
        •       Search: Scene metadata can be used to drive better and more
                granular search results. Metadata can capture intent of the video
                in addition to the content of the video to aid more sophisticated
                search. For example, a serene seascape has a very different intent
                with an accompanying music track from the film Jaws as opposed
                to a Largo from Vivaldi’s ‘The Four Seasons’.
        •       Navigation: Video programming, whether news or primetime
                sitcoms, is being produced in shorter, more discrete segments than
                before. Metadata allows scene and segment level search, virtual
                clips, sharing and playlisting without compromising the integrity of
                the original video asset. With metadata, advertising can be
                associated with such clips and playlists, in addition to the full
                length program.


        Page 6
The Currency of Internet Video


For video publishers and broadcasters, the absence of rendering video without the
level of relational information – i.e., metadata – commensurate with the diverse
associations people have with video and use cases on the Internet means that
consumption, and therefore monetization, of video is compromised.*


Applications of Video Metadata
It is also important to understand that metadata is not a single attribute of video, but
rather serves multiple purposes. Among these, metadata creates new avenues for
creative expression by video publishers and new models of advertising. The uses of
metadata are varied such that metadata creation and applications can continue to
evolve much after a video title has been published.
Let us consider a few examples of video programming that has been tailored for
Internet audiences using metadata.
Increasing Advertising Options for Advertisers and Publishers
•   Dynamic Ad Insertion and Flexible Ad Logic: Implementations of meta-
    data for dynamic advertising and flexible advertising logic enable broadband
    video publishers to enhance how they monetize their video libraries by authoring
    structured metadata describing each meaningful scene within the original source
    videos. This metadata defines the optimal in-stream video ad insertion points,
    allowing publishers greater control and flexibility with their advertising strategies. In
    addition, the ads served in the precise insertion points can be targeted by third-
    party ad providers based on the scene metadata such as Character Name, Player
    Name, Topic, Keyword, etc. Banner or overlay ads can also be targeted based on
    the rich metadata. As a result of this greater ad logic flexibility, rather than just
    pre- and post-rolls for each asset, publishers can set their ad logic to utilize the
    mid-roll insertion points. The publisher sets the ad timer, and the ad will play at the
    next available insertion point, no matter what asset or scene is being viewed, after
    the timer has expired. The result is that the viewer has the freedom to sample more
    assets and navigate directly to the most interesting scenes, while the publisher is
    able to monetize that experience in the most effective way possible. This capability
    has been applied to Flash and Move Networks’ video formats.
Increasing Programming Options for Publishers and Syndicators
•   Search, Clips and Playlists: Extreme Outdoor Network (www.xontv.tv)
    specializing in outdoor recreational activities such as hunting and fishing
    realized that regular thirty to sixty minute programming was not suitable for its
    Internet video audiences. In order to maximize the impact of their online video
    programming, XON choose to author metadata for its videos such that



* As an example, the abundance of user-created short clips on YouTube of prime-time shows,
news, and talk-shows represents what consumers want and are willing to do in the absence of
programmers offering this to them. A search for John Stewart on YouTube, for example, brings
up more than 2400 clips at the time of this writing, most of them from The Daily Show. These
are missed opportunities for programmers to serve audiences of this new medium and mon-
etize their content.


                                                                                                Page 7
Gotuit Media Corporation


    enthusiasts of individual sports could find video segments tailored
    to their specific interest within their genre of interest. Rather than    “Lifetime Movie
    create a large number of individual clips through editing the vid-        Mash-ups fundamen-
    eos, XON applied metadata to their original thirty to sixty minute        tally changes how
    programs such that the original video assets can be rendered as
    virtual clips that can be searched, organized and programmed to           we can engage our
    meet individual user’s needs.                                             broadband video
•   Chapterization, Skip and Search: When Fox Reality decided                 viewer and promote
    to broadcast their Fox Reality Really Awards show on the web, they        our Lifetime movies.”
    indexed the entire award show in segments so that users could
    watch sections that were of interest to them. It was unlikely that        Kimberly Dobson
    most users would watch the entire program on the web. However,            VP Business Development,
    through metadata indexing, users can skip to sections based by            Digital Media, Lifetime
    award, show, presenter, musician and so on, as well as create             Networks.
    playlists and watch them in linear fashion, thereby creating their
    own highlights of the awards ceremony.
•   Dynamic Programming and Multiple Navigational
    Paths: Sports Illustrated uses metadata to create dynamic
    programming for College Football fans through its FilmRooms™
    video portals. Users can navigate through multiple paths to view
    highlights, which are updated as the games progress and rankings
    get updated. Users can search by team, player, position and other
    ways that give them easy access to create their own highlight clips
    that can be shared with others and posted on user websites and
    blogs.
Increasing New Consumer Video Experiences
•   Mashups, Personalization and Sharing: Lifetime uses                       “VideoNotes has
    metadata to allow users to define their own virtual scenes within a       the potential to re-
    video program. These scenes can be shared with others, and                ally add value to
    concatenated to create user-defined playlists (mashups). Users
                                                                              our existing services.
    can also add additional metadata to make the scenes more
    meaningful and manageable. The scenes are organized by meta-              Students have the
    data and the underlying video assets are not changed, eliminating         ability to highlight
    additional storage and management costs.                                  their course lecture
•   Reorganize and Collaboration: Similarly, Carleton University              videos for review the
    uses video on demand to create lectures that students can tailor          same way they would
    to their needs through indexing parts of video lectures and reor-
    ganizing them to their individual requirements. At the same time
                                                                              use a highlighter to
    student notes and annotations make the videos searchable                  mark portions of their
    by other students.                                                        textbooks and written
•   Customize and Self-programming: Sprint has used                           notes.”
    metadata to create a new application for fantasy football with the
    National Football League. NFL Fantasy Video is the first mobile           Jeff Cohen
    application that allowed users to watch their own custom video            Manager, CUTV, Carleton
    highlight reels of just the players they want. Each week during           University.
    the season, every play of every game in the NFL is indexed using


Page 8
The Currency of Internet Video


    metadata. Sprint customers can then set up their fantasy team, or favorite players,
    including a QB, 2 RBs, 2 WRs, TE, K, and a team defense. Once set up, users can
    see the video highlights of just their players, and even jump to a specific play. In
    addition, users can scout any other NFL player’s video highlights and choose to
    add them to their team.


The Science – and Art – of Metadata Creation
Given the importance of metadata to Internet video, thoughtful consideration needs
to be given to what constitutes good metadata. While enabling video search and
interactivity required for quality Internet experiences, metadata is needed not only to
maintain the original intent of the video, but also enhance the experience in ways not
possible with traditional video distribution. Beyond that, metadata can enhance the
Internet video experience in ways yet to be conceived.
Metadata authoring is a topic unto itself and the subject of many technical papers and
industry initiatives, which are beyond the scope of this paper. In order to convey the
essence of what constitutes good metadata, we’ll rely on a simple illustrative example
that addresses a common consideration in authoring metadata – should metadata
be authored by people, as is most of the video production process, or should it be
automated.


                   Example – Manual and Automated Metadata
Let’s consider searching for a cameo appearance by Brad Pitt in an episode of the
NBC sitcom, ‘Friends’. Assuming a number of Friends fans have not already spent
their valuable time to do this and post it on YouTube, this requires a few things. It
requires metadata for the episode in which Brad Pitt appears. Given his celebrity, it is
most likely that Brad Pitt is listed in the Content Description metadata that was created
during production. This data was entered by someone on the production team.
Thereafter, it is possible that a user searching for this episode may watch the entire
episode, and the metadata has done its job. More likely, the user may want to watch
only the scenes where Brad Pitt appears in the episode. Since the final packaged
video does not have the original time code the editors used to edit the video, this
information is lost and must be recreated.
In order to search for Brad Pitt within the episode, advanced facial recognition soft-
ware may be deployed that is trained to recognize Brad Pitt. Assuming it can do the
job, it will identify the first frame and subsequent frames that Brad Pitt appears in.
Scene change detection software may then be deployed to detect a scene change
before the first Brad Pitt frame and mark that as the start of the clip. It may detect the
next scene change to mark the end of the clip.
Theoretically, this seems to do the job – provided the technologies work reliably. The
most well developed of such technologies – speech to text – works less than 100%
reliably (generally considered to be 95% in the best case, but reportedly at 50% on
broader scaleiv), so the first concern would be whether the technology worked in iden-
tifying Brad Pitt. Since he is a well known face, let’s assume the system can be trained
rigorously in this exemplary case, but it’s still a less than perfect chance. Moreover,


                                                                                             Page 9
Gotuit Media Corporation


training systems to perform voice, face and object recognition is time consuming,
requiring tremendous upfront investment of time and resources. The second concern
is whether the resulting clip or clips were watchable from a cinematic experience
standpoint:
    1) Are the scene changes correct, in addition to accurate?
    2) Did the scene boundaries interrupt key dialog?
    3) Do we know the context within which Brad Pitt is introduced into the show?
These are just some of the considerations. Conceivably, a better place to start the
clip was the prior scene, or maybe further into the scene. A person can make this
decision very quickly and intuitively, whereas automation can lead to not only a
suboptimal result, but it may also be grossly inaccurate. Finally, a person would need
to review and potentially edit the work of a machine.
To make a finer point of automated versus manual metadata creation, consider the
following:
     1) Were we trying to locate Ted Dansen in his Hellboy outfit, or Danny DeVito in
        his Penguin outfit, chances are facial recognition would be hopelessly lost, as
        even humans cannot sometimes recognize the faces behind the outfits.
        Nevertheless, a human is better suited to this task.
    2) More dramatic contrasts between manual and automated metadata can be
       demonstrated in sports programming. Sports viewing is a combination of
       close ups, long camera angles, fast motion and fast camera transitions.
       The combination of this along with the fact that players are not always facing
     Manual vs. Automated Metadata
       the camera makes it impossible to apply facial recognition technologies to
       create clips automatically. Creating clips of Lebron James’ three-pointers or
       Tom Brady’s touchdown passes can only be done by a person.

 Metadata enabled features          Manually authored metadata   Automated metadata

 Cue points                         Infinite                     Limited

 Scene level search                 Accurate                     Approximate

 Dynamic programming                Yes                          Limited

 Chapterization                     Yes                          Limited

 Multiple navigation paths within   Yes                          Limited
 or across videos
 Ad insertion points                Infinite                     Limited

 Seek points                        Accurate                     Approximate

                                               Figure 4
In any event, given the less than 100% accuracy of any automated systems, be they
speech recognition, image or facial recognition, scene change detection and such,
quality end results are derived through human authoring while using automation to
facilitate the process (Figure 4). A second important consideration in authoring meta-
data for Internet video discussed next is however impossible to automate.




Page 10
The Currency of Internet Video


Video is More than the Sum of its Parts
Beyond the obvious scene, object, face and speech recognition whether done
automatically or manually, video is a complex communication medium. The creative
combination of visuals, sounds, speech, emotions and storytelling inherent in any
video makes it so. Inferring the intrinsic appeal of a video program on the Internet for
different users can only be done by people.
In the earlier ‘serene seascape’ example, imagine that the music is from Jaws, but the
video has a comic audio commentary lampooning the (irrational) fear of sharks. The
emotion associated with the video is humor, as opposed to fear. The commentary
could be educational about sharks, the intent being to inform as opposed to thrill.
People can immediately establish such intent and capture it in metadata for their
audiences.
Among the successful implementations of metadata listed earlier, alternate
navigation schemes – including navigation across different video files – is one where
human imagination can be applied to create new, lasting user experiences that are not
possible with automated metadata schemes.
Consider multi-threaded programs such as, ABC’s Lost, or reality shows with many
participants and events such as, Fox’s American Idol and CBS’ Survivor, or sporting
events – wherein users can aspire to recapture the experience of the original program
in many different ways. Consider the following examples:
Lost:
•   Sawyer + Kate + Romantic Scenes g creates a playlist across all episodes of
    scenes where Sawyer and Kate are together in a romantic setting
American Idol:
•   Seasons 1-9 + Winners + Finals g creates a playlist of all the American Idol
    winners’ final performance on the show
Sports:
•   Tom Brady + Touchdown passes g creates a playlist of all of Tom Brady’s
    touchdown passes in NFL games.
While the above examples are hypothetical, metadata easily allows users to essentially
apply ‘Boolean logic’ (similar to what users do in web searches) to generate attach-
ment through new experiences. In the absence of such metadata, programmers would
need to actually edit and re-encode individual clips, which is a formidable task, if not
an impossible one. It is also impossible to successfully create such dynamic playlists
and alternate navigation schemes using individually encoded clips.
Human imagination remains ahead of technology. Making metadata choices by what
automated technologies allow is inherently more limiting than generating metadata
manually, wherein video can be tagged in many different ways, and metadata fields
can be created and managed any way that a human operator conceives necessary,
intuitive, probable, or even imaginable.




                                                                                           Page 11
Gotuit Media Corporation


Metadata has the Lowest Production Cost of all Video Attributes
One of the underlying questions is the cost of authoring metadata and whether one
approach is more cost effective than another. This boils down to the question of
quality versus quantity. If accuracy and end-user experience is secondary to
processing large volume of video for a basic search index, then automation is likely
to help solve the problem better than a human. Automation, such as scene-change
and speech-to-text serve well in the production stage of video. This is because there
is a lot of raw footage and people handling the video are professionals. Their task is
to manage the video production, not to consume or monetize the video. In the case
of researchers looking to sift through large video libraries, the same argument applies
– the video experience is secondary to the objective of locating a video or a clip within
a video asset.
At the risk of being redundant, let’s (re)visit some of the commercial applications of
video:
    •     Search at a file or scene level
    •     Create, display and share virtual clips and playlists
    •     Create advertising insertion points and advertising logic
    •     Generate detailed usage tracking and reporting data
Automating metadata creation for each of these exemplary applications will require
mostly disparate processes, in contrast to human authoring which allows all required
metadata to be created in a single pass.
The cost of human authored metadata is, therefore, not only lower than automated
metadata, but it is also insignificant relative to the overall video production costs.
Human metadata authoring can typically be accomplished in much less time than the
play-out duration of the video. People don’t have to be trained to recognize speech or
images like machines do, reducing upfront investment of time and resources. Lastly,
human authored metadata allows for further human creativity and reasoning to be
applied to video programming, bringing new elements of creativity to an already
creative process with negligible incremental costs.




Page 12
The Currency of Internet Video


Conclusions
Metadata is a critical element to the success of video on the Internet. Publishers need
to address metadata creation as an essential part of the video production workflow.
•     Video as a complex medium requires human authored metadata to bring the
      vernacular of Internet experiences to video on the Internet.
•     Quality metadata to create audience engagement and monetization should be
      authored with distinct objectives of creating such Internet experiences for video.
•     Such metadata is best authored by people using authoring systems that allow
      1) flexible and accurate metadata to be applied to video assets, and 2) additional
      creative expression to be brought to the medium of Internet video.
Publishers need to incorporate systems that author and manage metadata towards
these objectives as they look to build audiences and advertising with their Internet
video strategies.


The implementation examples described earlier in this paper are based on Gotuit’s
video metadata authoring and management system. These represent among the most
advanced uses of metadata and Internet video implementations. The metadata in
each case was human-authored either by Gotuit or its customer.
To learn more about how Gotuit can help implement solutions to create greater use
and monetization of your video programming over the Internet, visit our website at
www.gotuit.com, or contact our sales team at: 781.970.5414.


About Gotuit
Gotuit is the leading provider of premium metadata technology which optimizes
the value of video libraries for professional content publishers. The Company’s
patented video metadata management system (VMMS) is an end-to-end system
that unleashes the power of the metadata-defined scene to greatly enhance the
presentation, discovery, advertising, and profitability of video libraries. Gotuit powers
video for leading brands such as Lifetime, Fox, Sports Illustrated, Major League Soccer
and more.


Sources
i
      Approaching the Zettabyte Era, Cisco Systems, Inc., 2008
ii
      Source: Display Impressions: comScore Ad Metrix, Jan -08, Television
      GRP’s: comScore Estimates
iii
      Source: IAB
iv
      http://www.techcrunch.com/2008/08/26/the-wb-rises-from-the-ashes-as-
      a-hulu-competitor/




                                                                                            Page 13

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Currency of Internet Video

  • 1. THE CURRENCY OF INTERNET VIDEO THE IMPORTANCE OF QUALITY METADATA IN MONETIZING INTERNET VIDEO OCTOBER 2008 Gotuit Media Corp. 15 Constitution Way Woburn, MA 01801 P: 781.970.5500 F: 781.970.5502 www.gotuit.com
  • 2. Gotuit Media Corporation Table of Contents Executive Summary ......................................................................................................... 3 Introduction: The Internet is about Data, People – and Metadata ........................................ 4 All Metadata is not Created Equal ................................................................................... 5 Metadata is the Currency of Internet Video ....................................................................... 6 Applications of Video Metadata ....................................................................................... 7 Increasing Advertising Options for Advertisers and Publishers ........................................ 7 Increasing Programming Options for Publishers and Syndicators ................................... 7 Increasing New Consumer Video Experiences.............................................................. 8 The Science – and Art – of Metadata Creation .................................................................. 9 Example – Manual and Automated Metadata .............................................................. 9 Video is More than the Sum of its Parts ........................................................................... 11 Metadata has the Lowest Production Cost of all Video Attributes ....................................... 12 Conclusions ................................................................................................................. 13 About Gotuit ................................................................................................................ 13 Page 2
  • 3. The Currency of Internet Video Executive Summary Internet video is all the rage among consumers. Publishers, broadcasters and advertisers are all eager to catch this wave. Internet video is projected to be the majority of consumer Internet traffic in the coming years, and the Internet a significant distribution medium for video. Paradoxically, publishers are facing challenges in monetizing Internet video despite consumer demand. The Internet differs from traditional means of distribution. Much of the value propositions of the Internet as a distribution medium have not been recognized and utilized towards the strategic goals of video publishers. Metadata is the linchpin to unlocking this value. As the title of this paper states, metadata is the ‘currency’ of Internet video. With quality metadata, publishers can create video experiences integral to Internet audiences and new monetization schemes around these experiences, including advertising. Metadata enables the following and more: • Search – both at a file and scene level - that is a key function of the Internet • Multiple navigation paths within or across different videos in a manner that users are accustomed to in Internet navigation • Clip and playlist creation for exploiting viral sharing and social networking trends • Dynamic and targeted programming to create higher user engagement • Precise targeted advertising tailored to user behavior • Accurate reporting and analytics critical to advertising and monetization Publishers, therefore, need to consider metadata as the third key element of video production, in addition to video and audio. While metadata is critical to the success of Internet video strategies, costs associated with authoring metadata are insignificant to the overall costs of video production. Metadata quality must be assured for publishers to deploy successful Internet video strategies. Quality metadata is human authored as opposed to automated. While automated schemes are neither sufficiently accurate nor reliable, they also do not allow the programming choices possible with human authored metadata. Moreover, human authored metadata is more efficient to create. At the same time, such meta- data can be added to video even after video has been published, creating new use cases and programming options. Such quality metadata cannot be an afterthought, or worse, overlooked. Publishers need to recognize that successful Internet video strategies may well rest on suitably authored metadata and metadata management systems. Page 3
  • 4. Gotuit Media Corporation Introduction: The Internet is about Data, People – and Metadata is the con- Metadata nective tissue be- Metadata is data about data – it is the connective tissue between tween people and people and the large amount of information on the Internet. Metadata provides usable context to data for users. For the foreseeable future, the large amounts of metadata will be used to harness the usefulness of the Internet as information on the machines cannot bridge the semantic-gap between people and Internet machines, nor understand the context of information that humans generally take for granted and understand intuitively. As we enter the era where video is gaining importance on the Internet, the role of metadata becomes vital. Video on the Internet not only adds to the semantic gap between humans and machines, but also creates a visual gap that machines inherently cannot understand. “Rich media is opaque to machine search and indexing.” Mark Randall Adobe Chief Strategist on Beet.tv “Our challenge with all these (Internet video) ventures is to Figure 1 effectively monetize them, so that we do Internet video is forecast to comprise 90% of consumer Internet traffic by 2012i (Figure 1). Today, Internet video delivers 70% of the not end up trading impressions of televisionii. At the same time, Internet video advertising analog dollars for in 2007 was around $400 million compared to $70 billion that digital pennies. This is television advertising generatediii. the No. 1 challenge The industry is abuzz whether the Internet will create monetization of for everyone in this video the way traditional broadcast media has. Publishing to broad- industry today.” band with associated advertising like television is not driving desired returns for video. Jeffrey Zucker This paper discusses the role of human-authored, quality metadata as President & CEO, NBCU an overlooked imperative of Internet video programming towards this objective. Page 4
  • 5. The Currency of Internet Video All Metadata is not Created Equal “The quality of a Metadata itself is not a new concept. It is important, however, to video’s metadata is recognize that use of metadata during the production process is very different from use of metadata as the ‘currency for video’ – a new as important as its construct that deserves attention. This construct is explored in the next video or audio quality section. and publishers should Overall, in the course of video production, a large amount of meta- spend as much time data is created for administrative, compliance, and operational improving the meta- purposes. Most of this metadata does not make it to the final publishing process owing to the various transcoding processes in data as they spend the production workflow. Even if it did, metadata to build engaging on the video and consumer experiences and optimal monetization of video must be audio”. authored with this distinct objective. Bill Hensler Vice President & General High Manager, Dynamic Media Human Authored Engineering, Creatives Business Unit at Adobe, Metadata as currency speaking at the Akamai Customer Summit in Boston Flexibility Metadata as a tool in September of 2008. Object/Face recognition Speech to text conversion w Lo Accuracy High Figure 2 Such metadata needs a high level of accuracy and flexibility to serve its purpose (Figure 2). Amongst the growing need for metadata, the industry is also hoping for a silver bullet to address metadata creation through machine functions such as speech-to-text, facial, and object recognition. As we shall see, such technologies are not sufficiently developed to achieve the quality and accuracy required to engage and monetize audiences that human authored metadata can. Nor are such technologies, even when perfected, suited to entirely meet the needs of consumers, given the man-machine semantic gap discussed earlier. For publishers, the following considerations are central to this discussion: 1) The limited accuracy of automated metadata can drive basic video search, but cannot be used for the purpose of improving the viewing or advertising experience. 2) Machine functions require significant training by a person, and therefore are not truly automated. Page 5
  • 6. Gotuit Media Corporation 3) Machine functions are limited to the existing data set, and cannot add new information about the video like a person can. Metadata is the Currency of Internet Video Metadata based applications allow the inherent value of video to be We live in a time unlocked and monetized on the Internet. These applications range when metadata may from elementary search and discovery, to advanced use cases such actually be more im- as, scene level search, targeting, social networking, advertising and interactivity. (Figure 3) portant than data. Metadata enabled features Video is intended to deliver an Shelly Palmer Video search (asset level) experience and engage us more than ’Television Disrupted’, 2006 Video search (scene level) any other medium. People relate to, experience, and consume video on Seek and skip functions many levels. People develop affinities Video packaging and presentation for characters, storylines, events, Playlisting special-effects, and many other aspects Dynamic program updates of information captured on video. Multiple navigation paths within or across videos Bringing the vernacular of Internet Mashups/Remixes experiences to video applications is extremely challenging in the absence of Advertising (in-stream, overlay, banner) quality metadata. Personalization and targeting Sharing and social networking Let us elaborate on some of the features listed in Figure 3 for the Reporting and analytics purpose of illustration. More in-depth Recommendations implementations of such features are Figure 3 described later in the paper: • Advertising: Metadata defines instream ad insertion points with accuracy. This can be used to create flexible ad logic, targeted advertising, and new forms of advertising supported programming such as playlists, mashups, and viral sharing consistent with Internet user behavior. • Search: Scene metadata can be used to drive better and more granular search results. Metadata can capture intent of the video in addition to the content of the video to aid more sophisticated search. For example, a serene seascape has a very different intent with an accompanying music track from the film Jaws as opposed to a Largo from Vivaldi’s ‘The Four Seasons’. • Navigation: Video programming, whether news or primetime sitcoms, is being produced in shorter, more discrete segments than before. Metadata allows scene and segment level search, virtual clips, sharing and playlisting without compromising the integrity of the original video asset. With metadata, advertising can be associated with such clips and playlists, in addition to the full length program. Page 6
  • 7. The Currency of Internet Video For video publishers and broadcasters, the absence of rendering video without the level of relational information – i.e., metadata – commensurate with the diverse associations people have with video and use cases on the Internet means that consumption, and therefore monetization, of video is compromised.* Applications of Video Metadata It is also important to understand that metadata is not a single attribute of video, but rather serves multiple purposes. Among these, metadata creates new avenues for creative expression by video publishers and new models of advertising. The uses of metadata are varied such that metadata creation and applications can continue to evolve much after a video title has been published. Let us consider a few examples of video programming that has been tailored for Internet audiences using metadata. Increasing Advertising Options for Advertisers and Publishers • Dynamic Ad Insertion and Flexible Ad Logic: Implementations of meta- data for dynamic advertising and flexible advertising logic enable broadband video publishers to enhance how they monetize their video libraries by authoring structured metadata describing each meaningful scene within the original source videos. This metadata defines the optimal in-stream video ad insertion points, allowing publishers greater control and flexibility with their advertising strategies. In addition, the ads served in the precise insertion points can be targeted by third- party ad providers based on the scene metadata such as Character Name, Player Name, Topic, Keyword, etc. Banner or overlay ads can also be targeted based on the rich metadata. As a result of this greater ad logic flexibility, rather than just pre- and post-rolls for each asset, publishers can set their ad logic to utilize the mid-roll insertion points. The publisher sets the ad timer, and the ad will play at the next available insertion point, no matter what asset or scene is being viewed, after the timer has expired. The result is that the viewer has the freedom to sample more assets and navigate directly to the most interesting scenes, while the publisher is able to monetize that experience in the most effective way possible. This capability has been applied to Flash and Move Networks’ video formats. Increasing Programming Options for Publishers and Syndicators • Search, Clips and Playlists: Extreme Outdoor Network (www.xontv.tv) specializing in outdoor recreational activities such as hunting and fishing realized that regular thirty to sixty minute programming was not suitable for its Internet video audiences. In order to maximize the impact of their online video programming, XON choose to author metadata for its videos such that * As an example, the abundance of user-created short clips on YouTube of prime-time shows, news, and talk-shows represents what consumers want and are willing to do in the absence of programmers offering this to them. A search for John Stewart on YouTube, for example, brings up more than 2400 clips at the time of this writing, most of them from The Daily Show. These are missed opportunities for programmers to serve audiences of this new medium and mon- etize their content. Page 7
  • 8. Gotuit Media Corporation enthusiasts of individual sports could find video segments tailored to their specific interest within their genre of interest. Rather than “Lifetime Movie create a large number of individual clips through editing the vid- Mash-ups fundamen- eos, XON applied metadata to their original thirty to sixty minute tally changes how programs such that the original video assets can be rendered as virtual clips that can be searched, organized and programmed to we can engage our meet individual user’s needs. broadband video • Chapterization, Skip and Search: When Fox Reality decided viewer and promote to broadcast their Fox Reality Really Awards show on the web, they our Lifetime movies.” indexed the entire award show in segments so that users could watch sections that were of interest to them. It was unlikely that Kimberly Dobson most users would watch the entire program on the web. However, VP Business Development, through metadata indexing, users can skip to sections based by Digital Media, Lifetime award, show, presenter, musician and so on, as well as create Networks. playlists and watch them in linear fashion, thereby creating their own highlights of the awards ceremony. • Dynamic Programming and Multiple Navigational Paths: Sports Illustrated uses metadata to create dynamic programming for College Football fans through its FilmRooms™ video portals. Users can navigate through multiple paths to view highlights, which are updated as the games progress and rankings get updated. Users can search by team, player, position and other ways that give them easy access to create their own highlight clips that can be shared with others and posted on user websites and blogs. Increasing New Consumer Video Experiences • Mashups, Personalization and Sharing: Lifetime uses “VideoNotes has metadata to allow users to define their own virtual scenes within a the potential to re- video program. These scenes can be shared with others, and ally add value to concatenated to create user-defined playlists (mashups). Users our existing services. can also add additional metadata to make the scenes more meaningful and manageable. The scenes are organized by meta- Students have the data and the underlying video assets are not changed, eliminating ability to highlight additional storage and management costs. their course lecture • Reorganize and Collaboration: Similarly, Carleton University videos for review the uses video on demand to create lectures that students can tailor same way they would to their needs through indexing parts of video lectures and reor- ganizing them to their individual requirements. At the same time use a highlighter to student notes and annotations make the videos searchable mark portions of their by other students. textbooks and written • Customize and Self-programming: Sprint has used notes.” metadata to create a new application for fantasy football with the National Football League. NFL Fantasy Video is the first mobile Jeff Cohen application that allowed users to watch their own custom video Manager, CUTV, Carleton highlight reels of just the players they want. Each week during University. the season, every play of every game in the NFL is indexed using Page 8
  • 9. The Currency of Internet Video metadata. Sprint customers can then set up their fantasy team, or favorite players, including a QB, 2 RBs, 2 WRs, TE, K, and a team defense. Once set up, users can see the video highlights of just their players, and even jump to a specific play. In addition, users can scout any other NFL player’s video highlights and choose to add them to their team. The Science – and Art – of Metadata Creation Given the importance of metadata to Internet video, thoughtful consideration needs to be given to what constitutes good metadata. While enabling video search and interactivity required for quality Internet experiences, metadata is needed not only to maintain the original intent of the video, but also enhance the experience in ways not possible with traditional video distribution. Beyond that, metadata can enhance the Internet video experience in ways yet to be conceived. Metadata authoring is a topic unto itself and the subject of many technical papers and industry initiatives, which are beyond the scope of this paper. In order to convey the essence of what constitutes good metadata, we’ll rely on a simple illustrative example that addresses a common consideration in authoring metadata – should metadata be authored by people, as is most of the video production process, or should it be automated. Example – Manual and Automated Metadata Let’s consider searching for a cameo appearance by Brad Pitt in an episode of the NBC sitcom, ‘Friends’. Assuming a number of Friends fans have not already spent their valuable time to do this and post it on YouTube, this requires a few things. It requires metadata for the episode in which Brad Pitt appears. Given his celebrity, it is most likely that Brad Pitt is listed in the Content Description metadata that was created during production. This data was entered by someone on the production team. Thereafter, it is possible that a user searching for this episode may watch the entire episode, and the metadata has done its job. More likely, the user may want to watch only the scenes where Brad Pitt appears in the episode. Since the final packaged video does not have the original time code the editors used to edit the video, this information is lost and must be recreated. In order to search for Brad Pitt within the episode, advanced facial recognition soft- ware may be deployed that is trained to recognize Brad Pitt. Assuming it can do the job, it will identify the first frame and subsequent frames that Brad Pitt appears in. Scene change detection software may then be deployed to detect a scene change before the first Brad Pitt frame and mark that as the start of the clip. It may detect the next scene change to mark the end of the clip. Theoretically, this seems to do the job – provided the technologies work reliably. The most well developed of such technologies – speech to text – works less than 100% reliably (generally considered to be 95% in the best case, but reportedly at 50% on broader scaleiv), so the first concern would be whether the technology worked in iden- tifying Brad Pitt. Since he is a well known face, let’s assume the system can be trained rigorously in this exemplary case, but it’s still a less than perfect chance. Moreover, Page 9
  • 10. Gotuit Media Corporation training systems to perform voice, face and object recognition is time consuming, requiring tremendous upfront investment of time and resources. The second concern is whether the resulting clip or clips were watchable from a cinematic experience standpoint: 1) Are the scene changes correct, in addition to accurate? 2) Did the scene boundaries interrupt key dialog? 3) Do we know the context within which Brad Pitt is introduced into the show? These are just some of the considerations. Conceivably, a better place to start the clip was the prior scene, or maybe further into the scene. A person can make this decision very quickly and intuitively, whereas automation can lead to not only a suboptimal result, but it may also be grossly inaccurate. Finally, a person would need to review and potentially edit the work of a machine. To make a finer point of automated versus manual metadata creation, consider the following: 1) Were we trying to locate Ted Dansen in his Hellboy outfit, or Danny DeVito in his Penguin outfit, chances are facial recognition would be hopelessly lost, as even humans cannot sometimes recognize the faces behind the outfits. Nevertheless, a human is better suited to this task. 2) More dramatic contrasts between manual and automated metadata can be demonstrated in sports programming. Sports viewing is a combination of close ups, long camera angles, fast motion and fast camera transitions. The combination of this along with the fact that players are not always facing Manual vs. Automated Metadata the camera makes it impossible to apply facial recognition technologies to create clips automatically. Creating clips of Lebron James’ three-pointers or Tom Brady’s touchdown passes can only be done by a person. Metadata enabled features Manually authored metadata Automated metadata Cue points Infinite Limited Scene level search Accurate Approximate Dynamic programming Yes Limited Chapterization Yes Limited Multiple navigation paths within Yes Limited or across videos Ad insertion points Infinite Limited Seek points Accurate Approximate Figure 4 In any event, given the less than 100% accuracy of any automated systems, be they speech recognition, image or facial recognition, scene change detection and such, quality end results are derived through human authoring while using automation to facilitate the process (Figure 4). A second important consideration in authoring meta- data for Internet video discussed next is however impossible to automate. Page 10
  • 11. The Currency of Internet Video Video is More than the Sum of its Parts Beyond the obvious scene, object, face and speech recognition whether done automatically or manually, video is a complex communication medium. The creative combination of visuals, sounds, speech, emotions and storytelling inherent in any video makes it so. Inferring the intrinsic appeal of a video program on the Internet for different users can only be done by people. In the earlier ‘serene seascape’ example, imagine that the music is from Jaws, but the video has a comic audio commentary lampooning the (irrational) fear of sharks. The emotion associated with the video is humor, as opposed to fear. The commentary could be educational about sharks, the intent being to inform as opposed to thrill. People can immediately establish such intent and capture it in metadata for their audiences. Among the successful implementations of metadata listed earlier, alternate navigation schemes – including navigation across different video files – is one where human imagination can be applied to create new, lasting user experiences that are not possible with automated metadata schemes. Consider multi-threaded programs such as, ABC’s Lost, or reality shows with many participants and events such as, Fox’s American Idol and CBS’ Survivor, or sporting events – wherein users can aspire to recapture the experience of the original program in many different ways. Consider the following examples: Lost: • Sawyer + Kate + Romantic Scenes g creates a playlist across all episodes of scenes where Sawyer and Kate are together in a romantic setting American Idol: • Seasons 1-9 + Winners + Finals g creates a playlist of all the American Idol winners’ final performance on the show Sports: • Tom Brady + Touchdown passes g creates a playlist of all of Tom Brady’s touchdown passes in NFL games. While the above examples are hypothetical, metadata easily allows users to essentially apply ‘Boolean logic’ (similar to what users do in web searches) to generate attach- ment through new experiences. In the absence of such metadata, programmers would need to actually edit and re-encode individual clips, which is a formidable task, if not an impossible one. It is also impossible to successfully create such dynamic playlists and alternate navigation schemes using individually encoded clips. Human imagination remains ahead of technology. Making metadata choices by what automated technologies allow is inherently more limiting than generating metadata manually, wherein video can be tagged in many different ways, and metadata fields can be created and managed any way that a human operator conceives necessary, intuitive, probable, or even imaginable. Page 11
  • 12. Gotuit Media Corporation Metadata has the Lowest Production Cost of all Video Attributes One of the underlying questions is the cost of authoring metadata and whether one approach is more cost effective than another. This boils down to the question of quality versus quantity. If accuracy and end-user experience is secondary to processing large volume of video for a basic search index, then automation is likely to help solve the problem better than a human. Automation, such as scene-change and speech-to-text serve well in the production stage of video. This is because there is a lot of raw footage and people handling the video are professionals. Their task is to manage the video production, not to consume or monetize the video. In the case of researchers looking to sift through large video libraries, the same argument applies – the video experience is secondary to the objective of locating a video or a clip within a video asset. At the risk of being redundant, let’s (re)visit some of the commercial applications of video: • Search at a file or scene level • Create, display and share virtual clips and playlists • Create advertising insertion points and advertising logic • Generate detailed usage tracking and reporting data Automating metadata creation for each of these exemplary applications will require mostly disparate processes, in contrast to human authoring which allows all required metadata to be created in a single pass. The cost of human authored metadata is, therefore, not only lower than automated metadata, but it is also insignificant relative to the overall video production costs. Human metadata authoring can typically be accomplished in much less time than the play-out duration of the video. People don’t have to be trained to recognize speech or images like machines do, reducing upfront investment of time and resources. Lastly, human authored metadata allows for further human creativity and reasoning to be applied to video programming, bringing new elements of creativity to an already creative process with negligible incremental costs. Page 12
  • 13. The Currency of Internet Video Conclusions Metadata is a critical element to the success of video on the Internet. Publishers need to address metadata creation as an essential part of the video production workflow. • Video as a complex medium requires human authored metadata to bring the vernacular of Internet experiences to video on the Internet. • Quality metadata to create audience engagement and monetization should be authored with distinct objectives of creating such Internet experiences for video. • Such metadata is best authored by people using authoring systems that allow 1) flexible and accurate metadata to be applied to video assets, and 2) additional creative expression to be brought to the medium of Internet video. Publishers need to incorporate systems that author and manage metadata towards these objectives as they look to build audiences and advertising with their Internet video strategies. The implementation examples described earlier in this paper are based on Gotuit’s video metadata authoring and management system. These represent among the most advanced uses of metadata and Internet video implementations. The metadata in each case was human-authored either by Gotuit or its customer. To learn more about how Gotuit can help implement solutions to create greater use and monetization of your video programming over the Internet, visit our website at www.gotuit.com, or contact our sales team at: 781.970.5414. About Gotuit Gotuit is the leading provider of premium metadata technology which optimizes the value of video libraries for professional content publishers. The Company’s patented video metadata management system (VMMS) is an end-to-end system that unleashes the power of the metadata-defined scene to greatly enhance the presentation, discovery, advertising, and profitability of video libraries. Gotuit powers video for leading brands such as Lifetime, Fox, Sports Illustrated, Major League Soccer and more. Sources i Approaching the Zettabyte Era, Cisco Systems, Inc., 2008 ii Source: Display Impressions: comScore Ad Metrix, Jan -08, Television GRP’s: comScore Estimates iii Source: IAB iv http://www.techcrunch.com/2008/08/26/the-wb-rises-from-the-ashes-as- a-hulu-competitor/ Page 13