Business communication

Business Communication BTEC Business

Importance of Communication ,[object Object],[object Object]

Forms of Business Structure ,[object Object],[object Object],[object Object],[object Object]

Illustrating Structures 1 ,[object Object],Traditional view of organisations Decisions pass down formal channels from managers to staff Information flows up formal channels from staff to management

Illustrating Structures 2 ,[object Object],Most small businesses have this structure One or two people make decisions Great reliance on key workers supporting decision makers Quick to act but pressure on decision makers Decision maker Key worker Key worker Key worker Key worker

Illustrating Structures 3 ,[object Object],Marketing Production Finance Project A Project teams created Staff with specialist skills Project B

Illustrating Structures 4 ,[object Object],Dr A Dr B Dr C Dr D Support systems to professionals such as doctors Not suited to most businesses due to lack of control

More on Business Structure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Channels of Communication ,[object Object],[object Object],[object Object]

Vertical/Lateral Communication ,[object Object],Finance Marketing Production Board of Directors Finance Officers Marketing Assistants Factory Operatives

Business communication

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