The document discusses Sales & Operations Planning (S&OP), which is a process that balances demand and supply to improve coordination between sales, production, and inventory. It describes S&OP's benefits, structure, and implementation. Case studies show how S&OP helped companies manage seasonality, demand fluctuations, and new product launches. Successful implementation requires support from top management and changes in planning behaviors and processes over 8-12 months.

3. The Many Tools for Improving Effectiveness Increase Reliability Total Quality, Six Sigma, Poka-Yoke, ISO + others Lean Mfg., Just-In-Time, Quick Changeover (SMED), Flow + others Sales & Operations Planning, ERP, Kanban, VMI, + others X X X Enhance Coordination Reduce Waste & Time

4. Complexity, Change and Coordination COMPLEXITY AND THE RATE OF CHANGE NEED FOR EFFECTIVE COORDINATION PROCESSES: S&OP

6. Sales & Operations Planning Demand Supply Volume Mix Executive S&OP Master Scheduling Supplier and Plant Scheduling Distribution Scheduling Demand Planning/ Forecasting Supply (Capacity) Planning

9. Where Executive S&OP Fits Strategic Planning Detailed Planning, Scheduling & Execution Business Planning Disconnect!!! Executive S&OP

26. Implementation Path 1 2 3 4 5 6 7 8 9 Months Business Improvement Phase I Preparation Phase II Expansion Live Pilot Demonstration Go/No-Go #2 Phase III $$$ Integration Executive Briefing Go/No-Go #1 Kickoff Session