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Operating an IR Office




Michael Hadley, Methodist University,
Sandra Nicks, Belmont Abbey College
Nancy Raynor, Peace College
Ross Griffith, Wake Forest University
                                        1
METHODIST UNIVERSITY
•Established in 1956
•Enrollment of 2,416 Students
•Freshmen to Sophomore Retention 61%
•6-Year Graduation Rate 39%
•Reaccredited by SACS in 2009 with no recommendations
Office of Institutional Research
                and Effectiveness
• Reports to the Vice President for Planning and
  Evaluation
• Staff 3 people + 2 half-time people in Planning and
  Evaluation for a total of 4.
TASKS
• Respond to External and Internal Information Request
  (IPEDS, NCHED, etc)
• Coordinates the Faculty and Staff Evaluation System
• Support Campus wide Assessment Efforts
• Coordinate Institutional Survey Research Efforts
• Support Academic Testing and Analysis
CHALLENGES AND STRATEGIES
       CHALLENGES                     STRATEGIES
•   Responding in a timely   •   Communicating with
    manner                       your campus
•   Being spread too thin        contingents
•   Legacy Administrative    •   Trying to anticipate
    System                       information needs
•   Survey Fatigue           •   Effective use of
                                 technology
                             •   Temporary Staff
BELMONT ABBEY COLLEGE
      •Established in 1876
      •Enrollment of 1,734 Students
         (866 Traditional, 868 Adult)
      •BA & BS Degrees
      •Freshmen to Sophomore Retention 69%
      •6-Year Graduation Rate 33%
Office of Institutional Research
                   and Effectiveness
• Reports to the Vice President for Academic Affairs
• Staff
   –   Director (Full-Time)
   –   Assessment and Research Analyst (Full-Time)
   –   Research Associate/Office Manager (Part-Time)
   –   Survey Coordinator (Part-Time)
   –   Student Worker/Technology Specialist (Work-Study)
DUTIES
•   SACS Liaison
•   External Statistical Reports (IPEDS, NCHED, etc)
•   Internal Data Requests (2010-115 Requests, 225 Hours)
•   Coordinate Academic and Administrative Assessment
    Programs
•   Assist with Strategic Planning Coordination
•   Coordinate Institutional Survey Research Efforts (25 Planned
    Surveys each Year)
•   Assist with Academic Testing (SAILS & Computer Competency
    Exam)
•   Course Evaluations (2010-930 Courses, 633 Hours)
CHALLENGES AND STRATEGIES
     CHALLENGES                 STRATEGIES
• Data System            • Work Closely with IT and
• Course Management        other Admin. Offices
  System                 • Innovation & Creativity
• Coordinating Duties      (Google IR Site, Free
• Assessment Follow-Up     Technology, Student
                           Workers)
• Doubts over Numbers
                         • Use Psychology to
• Time
                           Motivate Others
• Budget                 • Support Each Other
Peace College
•Founded in 1857
•Student to Faculty 1:11
•91% graduate in 4 years
•Internship in major
•Job Placement 92%
•Adult Ed Program
Office of Institutional Planning & Effectiveness

•   Single permanently employed staff
•   Reports to Provost & Registrar
•   Oversees Assessment of Institutional Health
•   Facilitates Academic & Administrative Annual IE Unit
    Reporting
•   Manages Academic and Administrative Annual Program
    Reviews
•   Administers Institutional Testing (CLA)
•   Responds to 6 surveys
•   Prepares Executive Summaries on Test Results and Research
•   Provides Professional Development on Assessment

                                                                11
Managing the Office of Institutional
                 Effectiveness

Challenge                      Strategy
• Overtime                     • Time Management
• Chain of Command             • Accessibility
• Collection of Data           • Data Collection Team
• Review of Annual IE Unit     • Academic Division
  Reports                         Chairs/Administrative Leads
                               • Staff Testing Proctors & IT
• Testing of 100% First-year   • Unit Leads
  and Senior Students
• Program/Unit Evaluations

                                                            12
Questions ?????????

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Operating an ir office

  • 1. Operating an IR Office Michael Hadley, Methodist University, Sandra Nicks, Belmont Abbey College Nancy Raynor, Peace College Ross Griffith, Wake Forest University 1
  • 2. METHODIST UNIVERSITY •Established in 1956 •Enrollment of 2,416 Students •Freshmen to Sophomore Retention 61% •6-Year Graduation Rate 39% •Reaccredited by SACS in 2009 with no recommendations
  • 3. Office of Institutional Research and Effectiveness • Reports to the Vice President for Planning and Evaluation • Staff 3 people + 2 half-time people in Planning and Evaluation for a total of 4.
  • 4. TASKS • Respond to External and Internal Information Request (IPEDS, NCHED, etc) • Coordinates the Faculty and Staff Evaluation System • Support Campus wide Assessment Efforts • Coordinate Institutional Survey Research Efforts • Support Academic Testing and Analysis
  • 5. CHALLENGES AND STRATEGIES CHALLENGES STRATEGIES • Responding in a timely • Communicating with manner your campus • Being spread too thin contingents • Legacy Administrative • Trying to anticipate System information needs • Survey Fatigue • Effective use of technology • Temporary Staff
  • 6. BELMONT ABBEY COLLEGE •Established in 1876 •Enrollment of 1,734 Students (866 Traditional, 868 Adult) •BA & BS Degrees •Freshmen to Sophomore Retention 69% •6-Year Graduation Rate 33%
  • 7. Office of Institutional Research and Effectiveness • Reports to the Vice President for Academic Affairs • Staff – Director (Full-Time) – Assessment and Research Analyst (Full-Time) – Research Associate/Office Manager (Part-Time) – Survey Coordinator (Part-Time) – Student Worker/Technology Specialist (Work-Study)
  • 8. DUTIES • SACS Liaison • External Statistical Reports (IPEDS, NCHED, etc) • Internal Data Requests (2010-115 Requests, 225 Hours) • Coordinate Academic and Administrative Assessment Programs • Assist with Strategic Planning Coordination • Coordinate Institutional Survey Research Efforts (25 Planned Surveys each Year) • Assist with Academic Testing (SAILS & Computer Competency Exam) • Course Evaluations (2010-930 Courses, 633 Hours)
  • 9. CHALLENGES AND STRATEGIES CHALLENGES STRATEGIES • Data System • Work Closely with IT and • Course Management other Admin. Offices System • Innovation & Creativity • Coordinating Duties (Google IR Site, Free • Assessment Follow-Up Technology, Student Workers) • Doubts over Numbers • Use Psychology to • Time Motivate Others • Budget • Support Each Other
  • 10. Peace College •Founded in 1857 •Student to Faculty 1:11 •91% graduate in 4 years •Internship in major •Job Placement 92% •Adult Ed Program
  • 11. Office of Institutional Planning & Effectiveness • Single permanently employed staff • Reports to Provost & Registrar • Oversees Assessment of Institutional Health • Facilitates Academic & Administrative Annual IE Unit Reporting • Manages Academic and Administrative Annual Program Reviews • Administers Institutional Testing (CLA) • Responds to 6 surveys • Prepares Executive Summaries on Test Results and Research • Provides Professional Development on Assessment 11
  • 12. Managing the Office of Institutional Effectiveness Challenge Strategy • Overtime • Time Management • Chain of Command • Accessibility • Collection of Data • Data Collection Team • Review of Annual IE Unit • Academic Division Reports Chairs/Administrative Leads • Staff Testing Proctors & IT • Testing of 100% First-year • Unit Leads and Senior Students • Program/Unit Evaluations 12