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USING ONLINE TOOLS TO
ENHANCE YOUR FUNDRAISING &
YOUR BRAND
Let’s start with the basics - get online!!
#poweringphilanthropy
Paper forms get lost, rained on…and worse yet try deciphering the
penmanship!!
#poweringphilanthropy
Moving your sponsorship collection online allows you (and your
supporters) with greater tools to manage the fundraising aspects of
the event.
#poweringphilanthropy
And don’t just go online – design “mobile first” as your fundraisers
are on the move!
• Simplify the data collection as much as possible (do you really need that field?)
• Minimise the number of steps/screens (scrolling ok, new pages loading…not so much)
• Minimise the imagery/content to improve page load speed
• Increase the size of key features, i.e. the donate button, gift levels, etc
• Be mindful of drop-down selections
TIPS TO MAKE YOUR DONATION PROCESS EASIER ON
A MOBILE DEVICE
#poweringphilanthropy
Increase your net gift amount with Donor Cover
#poweringphilanthropy
The latest Blackbaud Heroix feature allows your supporters to
donate a little bit more towards the transaction fee – meaning the
donation amount gets to the charity in full.
Think about the user journey
#poweringphilanthropy
#poweringphilanthropy
• Capture the individual in the moment
- Provide your supporters direction on how to set up a fundraiser page directly from
the event information page
- If there’s an event registration - link the event registration process to setting up a
fundraising page
- If you cannot directly link the processes onscreen – put the instructions in the
email confirmation
- Put instructions in the email confirmation anyway
• Keep reminders about the fundraising portal in all communications to participants
TIPS TO IMPROVING THE USER JOURNEY
#poweringphilanthropy
It’s your event – own your brand!
#poweringphilanthropy
#poweringphilanthropy
• Make sure your brand is at the forefront of the experience
• Create custom URLs which are also shareable / legible
• Encourage promotion of your brand through sharable content / imagery
TIPS ON BRANDING
#poweringphilanthropy
Keep your participants encouraged
#poweringphilanthropy
Help fundraisers to be more successful and they’ll be more likely to
participate in future events.
#poweringphilanthropy
Use your event data
#poweringphilanthropy
Keep your community informed of your progress
#poweringphilanthropy
Leaderboards provide community and a bit of healthy competition
Make your content work double-time
#poweringphilanthropy
Everyone loves an infographic!
#poweringphilanthropy
#poweringphilanthropy
#poweringphilanthropy
#poweringphilanthropy
Encourage your participants to share their story and fundraising
efforts socially
• Make it easy
• Identify what motivates your supporters and followers
• React fast to trends (if appropriate)
• Make them laugh (or express another strong emotion)
• Keep it smart
TIPS FOR MAKING YOUR CONTENT SHAREABLE
#poweringphilanthropy
• Don’t lose authenticity
• Don’t lose the emotion
• Don’t lose the personal touch (or your personality)
• DO speak like a human being
• DO be genuine
• DO use your fundraising and communication knowhow
SOME FINAL TIPS
#poweringphilanthropy
Thank you for attending!
For more information & resources
visit: www.blackbaud.co.uk/heroix

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