2. May I Borrow Your
Security Blanket?
Learning to Change
in Spite of the Pain

4. “We drive into the future glaring
into our rear view mirrors.”
Marshall McCluen

6. "Here is Edward Bear,
coming downstairs
behind Christopher
Robin, bump, bump,
bump, on the back of
his head.
It is, as far as he
knows, the only way of
coming downstairs,
but sometimes he
feels there must be a
better way.
If only he could stop
bumping long enough
to think about it."
A. A. Milne

7. “Insanity:
doing the
same thing
over and over
again and
expecting
different
results.”
Albert Einstein

8. “The problems that exist in
the world today cannot be
solved by the level of
thinking that created
them.”
Albert Einstein

9. “The greatest danger in
times of turbulence is not
the turbulence; it is to act
with yesterday’s logic.”
Peter Drucker

11. “Those who live
by the sword…
…will be shot by
those who don’t!”
ary
G
Hamel

13. Anticipate and Prepare for
Emerging Trends
“I skate to where the puck is going to
be, not where it has been.”
Wayne Gretsky

15. Acknowledge Growing Pains

16. Acknowledge Growing Pains
Growth is a process of
trading one set of problems
for a better set of problems.
John Bradshaw

17. "If I had asked people
what they wanted,
they would have said
faster horses.“
Henry Ford

19. “Apple never holds focus groups. It doesn’t
ask people what they want; it tells them what
they are going to want next.”

20. “Apple never holds focus groups. It doesn’t
ask people what they want; it tells them what
they are going to want next.”
Time Magazine

21. Idea Man.

22. iPod

23. iPhone

24. iPad

25. Wonder
what he’s
thinking
about
right
now?

26. Team Work
NASCAR pit crews do it right and do
it NOW!
Seconds can make or break a pit
stop: 13 seconds wins.
15 seconds loses!

28. Crucial Conversations

29. Crucial Conversations
Y Discussion between two or more
people in which:
• Stakes are moderate to high
• Diverse opinions and points of view
• Emotions run strong

31. Potential Clashes

33. Let’s Talk

35. Life-Work Balance
“blinding glimpses of the obvious”
Y Take what you do
seriously and yourself
lightly.
“You don’t have a sense of humor, it has you.”

37. Strategies of Renewal and
Balance
Slow Down
You can’t
transform your life
or your work
unless you
occasionally slow
down.

38. Y Wise Worry
• Helps Detect Danger
• Imagines worst case scenarios and
develops action plans
Y Toxic Worry
• Imagines and mentally rehearses worst
case scenarios
• Can become self-fulfilling prophesy
• “What if” What if”….. “I knew it!”

39. Wise Worry vs. Toxic Worry
Y Wise Worry
• Helps Detect Danger
• Imagines worst case scenarios and
develops action plans
Y Toxic Worry
• Imagines and mentally rehearses worst
case scenarios
• Can become self-fulfilling prophesy
• “What if” What if”….. “I knew it!”

40. Wise Worry vs. Toxic Worry
Y Wise Worry
• Helps Detect Danger
• Imagines worst case scenarios and
develops action plans
Y Toxic Worry
• Imagines and mentally rehearses worst
case scenarios
• Can become self-fulfilling prophesy
• “What if” What if”….. “I knew it!”

42. Children of Working Parents
What children really want
Y Not so much
more time…
Y But for parents
to be less
stressed.
James Levine, Donna Klein
Families and Work Institute

44. Children of Workaholics Perceive
Parents to Be:
Y Preoccupied
• Mentally, always seem
to be somewhere else
Y In a hurry
• Always rushing
Y Irritable
• Low frustration
tolerance; quick
to anger

46. Children of Workaholics Perceive
Parents to Be:
Y Low-level
depression
• Parents lack sense
of humor and
ability to play;
overly serious

48. Strategies of Renewal and
Balance
Create a life outside work

50. "Energy, not time is your
fundamental currency for
high performance."
Mental, Emotional, Physical and
Spiritual Energy

52. The best time to plant a tree is twenty
years ago...

53. The best time to plant a tree is twenty
years ago...
...but the second best time is today.

54. The best time to plant a tree is twenty
years ago...
...but the second best time is today.
Chinese Proverb

56. You are never too old to have a
happy childhood.
Mark Twain