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INNOVATION IS
GETTING OTHERS
TO DO YOUR JOB
{AND OTHER THOUGHTS FROM A NON-CZAR}

AD CLUB OF NY ‘INNOVATION CZAR’ SESSION | NOV 2013 | @SANEEL | #FINCH15
EVER NOTICE
INNOVATION
IS ALWAYS DEFINED
DIFFERENTLY?
“

IT KINDA MAKES
RUNNING AN
INNOVATION COMPANY

HARD
WE CREATE
REVENUE GENERATING
DIGITAL BUSINESSES
FOR MATURE BRANDS
MORE
SIMPLY
MORE
SIMPLY
REVENUE
GENERATION

BRAND
BUILDING
CAN’T WE ALL JUST

GOOGLE
IT?
T H E D E F I N I T I O N

in•no•va•tion ¦ inə vā sh ən¦
noun

the introduction of
something new.
Merriam-Webster
T H E D E F I N I T I O N

in•no•va•tion ¦ inə vā sh ən¦
noun

the introduction of
something new {and relevant}.
Merriam-Webster-Radia
“

NEW AND

RELEVANT

IS REALLY

HARD
- ANY ORGANIZATIONAL LEADER
@edwardboches:
@CLAYCHRISTENSEN
Chief Innovation Officer, Mullen
ACTUAL INNOVATION

Opening minds.
Inspiring change.
Creating unexpected
connections.
Dissecting cool stuff +
re-applying. Sharing.
Experimenting.

CZAR

WHY DO
SUCCESSFUL
COMPANIES
FAIL?
@RISHADT

CHAIRMAN, DIGITAS / LBI / RAZORFISH

THE
FUTURE
COMES
FROM THE
SLIME
NEW &
RELEVANT IS
EASIER FOR
THOSE OUTSIDE
YOUR COMPANY
NEW &
RELEVANT IS
EASIER FOR
THOSE OUTSIDE
YOUR COMPANY
(says the guy who googled his job)
SOMETHING THIS
VALUABLE MUST
BE EARNED
FROM CUSTOMERS
EARNING VALUE FROM

CUSTOMERS MEANS

BENEFITING
FROM MORE THAN JUST A

TRANSACTION
craigslist
EARNING VALUE (NOT MEDIA)
FROM CUSTOMERS IS
THE ESTABLISHED INNOVATION
MODEL OF WEB COMPANIES
INNOVATION
GETS A LOT EASIER
WHEN YOUR

CUSTOMERS
DO IT FOR YOU
INNOVATION
GETS A LOT EASIER
WHEN YOUR

CUSTOMERS
DO IT WITH YOU
(that’s collaboration)
COLLABORATION
LANDSCAPE
CROWDSOURCING

GROUP
ACHIEVEMENT

CO-CREATION
CROWDSOURCING

DELL IDEA
STORM
MY
STARBUCKS
REDDIT IDEA
CONNECT
+
DEVELOP

GROUP
ACHIEVEMENT

CO-CREATION
CROWDSOURCING

DELL IDEA
STORM
MY
STARBUCKS
REDDIT IDEA
CONNECT
+
DEVELOP

GROUP
ACHIEVEMENT

AMAZON
STUDIOS
KICKSTARTER

GROUPON
PEPSI
REFRESH

CO-CREATION
CROWDSOURCING

DELL IDEA
STORM
MY
STARBUCKS
REDDIT IDEA
CONNECT
+
DEVELOP

GROUP
ACHIEVEMENT

AMAZON
STUDIOS
KICKSTARTER

GROUPON
PEPSI
REFRESH

CO-CREATION

LEGO
CUUSOO LOCAL
MOTORS
PUZZLE
CLUBHOUSE GE
WINK
+ CONTROL

CROWDSOURCING

DELL IDEA
STORM
MY
STARBUCKS
REDDIT IDEA
CONNECT
+
DEVELOP

GROUP
ACHIEVEMENT

AMAZON
STUDIOS
KICKSTARTER

GROUPON
PEPSI
REFRESH

CO-CREATION

LEGO
CUUSOO LOCAL
MOTORS
PUZZLE
CLUBHOUSE GE
WINK
+ CONTROL

CROWDSOURCING

GROUP
ACHIEVEMENT

CO-CREATION

+ COLLABORATION
HOW DO COMPANIES EARN
VALUE FROM THEIR
CUSTOMERS?
{AND BAKE IN MARKETING}
THEY MAKE THEM
PART OF A
LOVING COMMUNITY
THEY MAKE THEM
PART OF A
LOVING COMMUNITY
WITH HIGH EXPECTATIONS
THEY MAKE THEM
PART OF A
LOVING COMMUNITY
THEY MAKE THEM
PART OF A
LOVING COMMUNITY
AND A HIGHER PURPOSE
THEY GIVE AWAY
STUFF CUSTOMERS FIND
HIGHLY VALUABLE
THEY GIVE AWAY
STUFF CUSTOMERS FIND
HIGHLY VALUABLE
THEY GIVE AWAY
STUFF CUSTOMERS FIND
HIGHLY VALUABLE
EVEN IF THEY DON’T
THEY GIVE AWAY
STUFF CUSTOMERS FIND
HIGHLY VALUABLE
THEY GIVE AWAY
STUFF CUSTOMERS FIND
HIGHLY VALUABLE
INCLUDING “HIERARCHY”
OR THEY JUST
DON’T TELL THEM
OR THEY JUST
DON’T TELL THEM
BECAUSE IT WAS EASY
OR THEY JUST
DON’T TELL THEM
OR THEY JUST
DON’T TELL THEM
BECAUSE THEY’RE SHINY
EARNING VALUE
EARNING VALUE
CONVERTS

INNOVATION
INTO

MARKETING
MARKETING

CAN LEAD TO

EARNING VALUE
AND DRIVE

INNOVATION
MARKETING

CAN LEAD TO

EARNING VALUE
AND DRIVE

INNOVATION
{THIS IS OUR NEXT THESIS}
{BREAK}
@SANEEL
FINCH15.COM
GPLUS.TO/F15

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Introduction to Innovation & Disruptive Models