5. service delivery innovation.“INNOVATION IS WIPRO - WIPRO IS INNOVATION” Why is innovation important at Wipro? Gain acceptance in the global market Differentiate itself from the rest of the companies Azim H. PremjiChairman, Wipro .
6. DIVERSIFICATION 1947 - Vegetable Ghee & Soap 1975 – Hydraulic cylinders and Pneumatic cylinders 1980 – IT Business 1991 – Lighting & Baby Care Products
19. STRATEGY OF INNOVATION Quantum Catch Up Game Changer Reactive Problem Solving And fixes New Solutions Incremental Proactive
20. Business Excellence- Advantage-Stakeholder Advantage-Customer Satisfy Our Promise Statement to Customer Create Own & Exploit Intellectual Properties Tight Coupling of Initiative to Business Needs for Ensuring Top Management Exciting Rewards & Recognition INNOVATION CLOCK Top Management Focus and Tolerance for Mistakes Creation of Innovation Framework Sharp Focus Through Identification of Themes Adherence Top Gate Process Reviews Idea Generation/ Idea Capture Mechanism Resource Commitment- Dedicated Full Time Resource Customer Validation of Ideas
25. GESTATION PERIOD Total time for an idea to be commercialized - 18 months 0-6 months- evaluation from all angles 6-12 months -allocating funds and resources. 12-18 months- commercialization
26. THE ROLE OF MANAGEMENT INTRANET INNOVATIVE TEAMS WORKSHOPS
27. THE ROLE OF MANAGEMENT TECHFORUM INNOVATION CENTER RESEARCH AND DEVELOPMENT CENTERS
32. BENEFITS DERIVED FROM INNOVATION Top IT player Benefits due to automation Enhanced customer service Knowledge management Collaboration with external environments Early embracing of new technology Acceptance in global market
33. BENEFITS DERIVED FROM INNOVATION Financial gains Good revenue streams Improved service levels Framework for idea generation Innovation Council and Centre of Excellence Increased employees’ competencies Streamlined processes
34. CASE SUMMARY… Applying thought Diversification Innovation process Role of management Innovative products Future prospects
Innovation is a new element introduced in the network which changes, even if momentarily, the costs of transactions between at least two actors, elements or nodes, in the network.