2. Content
Social Media: What is it?
Benefits
How?
Where are we?
facebook
Why?
Background
How to create a profile
Etiquette
Questions?
Social Media Basics - Sandra Perusch 08.06.2011
3. Social Media - Explanation
What is Social Media?
Social Media in Plain English
Video Sociolnomics
Social Media Basics - Sandra Perusch 08.06.2011
4. Social Media: What is it?
Social Media describe social networks to share and interact
socially and with highly accessible communication techiques.
The communication is turned into interactive dialogue. which
allows the creation and exchange of user-generated content
Text, pictures, video or audio
Popular media:
Social networks (Facebook, XING, LinkedIn, …), Internet forum
Blogs, Microblogging, Podcasting,Vlogs,
Wikis and Social-Bookmarking (Del.icio.us, Mister Wong, Digg)
Multimedia-Sharing: FlickR (pictures),YouTube (video), Slideshare (slides)
Interaction
No barrier between sender and recipient (user)
Interactiv media: user-generated content (UGC)
Social Media Basics - Sandra Perusch 08.06.2011
5. Social Media: Benefits
Communication/dialogue, feedback
Innovations
Attractiveness and awareness
Common decisions (crowdsourcing)
Quick distribution
Search engine optimisation
Clicks from various sites
etc.
Social Media Basics - Sandra Perusch 08.06.2011
6. How?
Attentiveness, listen
Monitoring: worst-case-scenarios & success
Social media policy
Actuality
Authenticity
Experts (in the company)
Direct contact to users/students/potential
students/alumni – also offline
Social Media Basics - Sandra Perusch 08.06.2011
10. Why ?
Austria: around 2,1 Mio users
(Worldwide: – 624,682,160
User)
#1 with photo-sharing, # 2 with
user-generated video
1 from 4 seen sites on the
internet is on facebook
More than 7 h per month are
spent on facebook
www.checkfacebook.com (17/02/2011)
http://www.slideshare.net/firebellymarketing/facebook-for-
business-3318122
Social Media Basics - Sandra Perusch 08.06.2011
11. Why ?
Links to our homepage
Info-exchange, conversations with our students (alumni)
Promote events
Higher Google pagerank
Videos, pictures, text (more possibilities)
Feedback-channel, students can interact with us
Multiplicators
Social Media Basics - Sandra Perusch 08.06.2011
12. facebook:: social network
Networks have been around forever – now more
potential
Free
Easier to stay in touch
www.facebook.com
Social Media Basics - Sandra Perusch 08.06.2011
13. Creation of a profile
www.facebook.com: registration, “home”
Social Media Basics - Sandra Perusch 08.06.2011
14. Profile
Social Media Basics - Sandra Perusch 08.06.2011
15. Account
Social Media Basics - Sandra Perusch 08.06.2011
20. Faceboo etiquette
Relationship status: be careful with changes!
Very private postings rather write a message
No:
Adding of people you don’t know in offline life only if you know
someone (better) – be careful with students, colleagues, your boss –
create lists
If you don’t want to be friend with somebody – it’s ok, please reply
with a friendly no (and probably explain why)
Information, groups, sites, comments be careful with “improper”
ones
Too many status updates (spamming!)
“likes” of ones own status or pictures
If friends delete their tags in pictures – don’t tag them again
Poke people it’s a very private thing and is only done among real
friends, partners or family
Offline rules should also be applied online
Social Media Basics - Sandra Perusch 08.06.2011