This document summarizes the perspectives of key stakeholders in academic publishing in Europe and discusses challenges and directions for the future, including issues around content, services, skills, costs and sustainability. It notes that while research volumes are increasing, resources are constrained, and there is growing interest in open access policies and concerns about the costs of transition. Users want easy access to both quality-assured and other content, as well as assessment services, but the digital environment is not fully understood. Providers are overlapping in some areas but complementarity also exists between researchers, libraries, publishers and other services. Seeing the future remains unclear but users must be the drivers while balancing quality, comprehensiveness, costs and sustainability.