Dynamics CRM Training by http://learn-dynamics.com

1. Customization and
Configuration

2. Entity Model
 Introduction to Solutions
 Types of Entities
 Customizing Existing Entities
 Lab
 Creating Entities and Attributes
 Customizing Forms
 Quick Create Form and QuickView Form (new to CRM 2013)
 Lab

3. Relationships
 1-N Relationship and N-1 Relationship
 N-N Relationship
 Relationship Behavior
 Mappings

4. Views and
Charts
 CustomizingViews
 Quick FindView
 Lab
 Charts and Dashboards
 Lab

5. Solutions
 Managed
 Unmanaged
 Difference
 Exporting and Importing Solutions
 Lab

6. Duplicate
Detection
 Duplicate Detection Settings
 Jobs
 Lab

7. Auditing
 EnablingAuditing
 Auditing User Access
 Lab

8. Data
 Importing data
 Exporting data

9. Security
 Business Units
 Security Roles
 Users andTeams
 AccessTeams (new to CRM 2013)
 Field Security
 Form level Security
 Lab

10. Processes
 Workflows
 Actions (new to CRM 2013)
 Business Process Flow (new to CRM 2013)
 Dialogues
 Labs