1. Chapter 6 Business applications of information systems

6. Figure 6.1 Key elements of a transaction processing system

7. Figure 6.2 Network architecture for a retail transaction processing system

14. Different applications of collaborative systems

15. Main groupware functions

16. Figure 6.3 Universal inbox of Novell Groupwise groupware product

17. Figure 6.4 E-mail notification of requisition approval Source: Chaffey (2004); with permission of Tranmit.

20. Figure 6.5 Components of a document image processing system

21. Figure 6.6 Document management software for reconciling supplier invoice with purchase order data Source: Chaffey (2004).

25. Figure 6.7 Example of a workflow application from Staffware Source: Stuffware.

27. Figure 6.10 Simplified flow process chart for a production management system

31. Figure 6.12 Classification of decisions by decision type and their relation to different types of system

36. Figure 6.13 Components of an expert system

45. Figure 6.14 Data warehouse architecture

46. Figure 6.15 Example of multidimensional data cube for vehicle sales

51. Figure 6.18 Key procurement activities within an organisation Source: Chaffey (2004).

52. Figure 6.19 Use of different information systems for different aspects of the fulfilment cycle Source: Chaffey (2004).

56. Figure 6.21 Modules of a standard accounting system, plus additional purchasing, sales order processing and payroll modules