2. Using flexible Outsource Solutions
from C.H. Robinson, you can:
• Maintain strategic control of your supply chain
• Reduce transportation spend
• Elevate service levels
• Drive efficiency and productivity gains
• Measure Key Performance Indicators (KPIs)
Outsource Solutions
A key investment is trust
Wipe away everything you know about
outsourcing, because our portfolio
of Outsource Solutions is entirely
different. For starters, you’ll get return
with little to no capital investment. We’ll
dedicate experienced transportation
experts to your transportation network
and apply our consulting services to
solve your most difficult challenges.
We’ll perform as an extension of your
staff, always be on call, and/or will
even work onsite for you. There are
many flexible options. It’s your choice.
Trust us to do the heavy lifting in your
freight network and we’ll deliver the
savings you want.
C.H. Robinson Worldwide, Inc. | Outsource Solutions
3. Savings are just the beginning Reduce cost, while Profit from our experience
We’ll coordinate the day-to-day maintaining strategic control Many people think about outsourcing
execution of your transportation Many shippers have passed on the as a subtractive strategy. Jobs or
network directed at delivering idea of outsourcing because they manufacturing lines often go outside
immediate cost reductions. But that’s don’t feel confident in relinquishing company walls, or even overseas, in
just the beginning. We’ll leverage control of their freight network. many cases. Our collaborative model
our consulting strategies and tools Maintaining strategic control of adds expertise, technology, and
to drive optimization and execute the your freight network is critical. Your best practices to your organization.
tactical functions of your program. strategy drives everything we do— You maintain strategic control, reduce
As a result, costs will fall and service and the technology we deploy can costs, improve service levels—and
levels will rise. We’re confident we give you real-time access to the help your organization develop
can deliver great results. We do status of your shipments and stronger and deeper institutional
it every day for organizations like the overall performance of your knowledge about transportation
yours worldwide. freight network. management.
C.H. Robinson Worldwide, Inc. | Outsource Solutions
4. Highly adaptive solutions
We accommodate you, A community of innovation
not vice versa We collaborate with you continually
We give you the power to choose. to improve your freight network. Our
No matter which part of your freight industry symposiums identify new
network you want to outsource, we ideas, processes, and best practices
offer a solution to match. Want to that we will share to help move your
drive down outbound costs? Uncover strategic goals forward. We act
hidden savings in your inbound as a training resource as we work
network? Integrate an acquired with your team on real projects. We
company? Whatever the need, you become your co-branded solution,
will find a configurable match in our where we act as your transportation
Outsource Solutions portfolio. department. Working together, we’ll
raise customer satisfaction levels
and bring ongoing improvement to
your organization.
C.H. Robinson Worldwide, Inc. | Outsource Solutions
5. Our Outsource Solutions—refined
and proven in hundreds of customer
engagements worldwide—are highly
adaptable. We configure them to
meet your needs, strategies, and
preferences.
10 characteristics of our Outsource Solutions
01. You can include inbound and/or 06. You can choose a co-branded
Single Lead
outbound freight coordination in Managed where we act as Inbound
solution, your
Source Logistics TMS™ Logistics
any program. transportation department.
02. You receive fast implementation 07. We communicate the
of our transportation management implementation plan to all affected
system (TMS)—at low to groups within your organization
Single Lead Managed
no capital investment—and Inbound your company through
and guide
Source Logistics TMS™
complete visibility into your global Logistics
change.
operations. 08. We serve your operation in North
03. We execute the tactical functions America and Europe.
of your program with onsite or 09. You improve company stability and
Lead Managed Inbound
dedicated power users who can obtain better cost control through
Logistics TMS™ Logistics
make the technology perform at our scalability, information, and
its best. business process improvements.
04. We provide unbiased equipment 10. You achieve short- and long-
selection, based on your term savings and a stronger
requirements and carrier choices. supply chain.
Managed Inbound
TMS™ Logistics 05. You leverage our industry
expertise to solve intractable or
time-consuming problems.
« Find out which program is right for you
Single Lead Managed Inbound
Source Logistics TMS™ Logistics
6. Single Source Lead Logistics Managed TMS™
Outsource specific functions, facilities, You configure your own program, You outsource to optimize all
or modes, or select a complete choosing a combination of features aspects of your freight network so
transportation outsource. With this from our Single Source and Managed they align with your performance
program, you will receive information to TMS™ (see next column) solutions. objectives. You retain control of
support your business information and With this program, you can outsource carrier relationships and price
control requirements. selected portions of your transportation negotiations. With this program, you
network, including operations, and add can save money, improve service
Single SingleSingle
Payment is built into the freight Lead Lead Lead
logistics expertise to your in-house Managed Managed Inboun
Managed
levels, achieve a smaller carbon Inb
Source Source
services provided.
Source Logistics Logistics
Logistics
capabilities. You can also leverage TMSTMS TMSa far more Logisti
™ ™
footprint, and obtain
™
Lo
We will: our Consulting Services to review, efficient supply chain.
• Maintain carrier contracts, negotiate analyze, and re-engineer transportation
In most cases, this is a pay-as-you-
rates, procure capacity, and monitor processes that need improvement.
go, fee-based plan.
carrier performance
This is a blend of freight service
• Provide transportation at one or more We will:
payment with a pay-as-you-go plan.
facilities—ideal if you’re looking for • Provide complete visibility to your
cost reductions We will: underlying carriers and associated
• Facilitate one or more freight services • Leverage your carriers and our own costs, based on your routing guide
from our comprehensive menu contract carrier network—the largest • Optimize your network to align
of services such network in North America—to with your performance metrics
• Coordinate transportation at your optimize value and service levels in • Collaborate to develop a
contract manufacturing/distribution your freight network. flexible solution that aligns with
facilities for cost savings, service • Develop a configurable, scalable your strategies and desired
improvements, and the generation of program that matches your performance results
highly valuable business intelligence fluctuating capacity requirements • Supply the knowledge and
• Communicate with you continually skill of our Six Sigma Belts
on your goals, deliver new ideas for and Lean methodologies for a
savings, measure performance, and climate of non-stop performance
document savings improvement
• Offer a fixed price per lane for a period • Offer world class business
of time to establish a baseline for intelligence tools
documenting your savings
• Provide payment to contract carriers,
administer claims, and invest in
technology
Single
SingleSingle LeadLead Lead Managed Managed
Managed Inboun
Inb
Source Source
Source Logistics Logistics
Logistics TMSTMS™ TMS™
™
Logisti
Lo
7. Inbound Logistics
Outsource the inbound transportation of
products or raw materials into one facility,
several facilities, or all your locations.
Inbound freight offers as many cost
reduction opportunities as outbound
transportation. With an inbound program,
you can obtain real-time visibility to
ed Inbound
pending, complete, and shipped orders.
You’ll verify Logistics
that your shipments are on
time and receive advance notice of late
shipments for better production planning.
Add this program to any other Outsource
Choose any of our Outsource
Solutions program, or choose it as a Solutions, and you’re on your
standalone program.
way to immediate and long-term
We will:
• Work with your vendors, suppliers, savings. You’ll receive a logistics
contract manufacturing/distribution
facilities (co-packers), and others to solution that enhances the impact
uncover new efficiencies
• Assist in identifying freight allowances
and value of logistics to your
and changing sales terms to your business and your customers’
benefit
• Identify freight allowances and work experiences.
with you and your suppliers to change
sales terms—and save you money
• Provide exceptionally skilled shipment
consolidation and load and mode
optimization
• Identify opportunities for cost reduction
and service level improvements
• Provide custom reports for a deeper
understanding of supply chain
performance
ed Inbound
Logistics
C.H. Robinson Worldwide, Inc. | Outsource Solutions
8. Our outsourcing is different
Continual accountability
Our portfolio of Outsource Solutions
is built around measurement and
accountability and challenging the
status quo. At the beginning of
the relationship, we collaborate with
you to determine which metrics
you think are most important.
We track those metrics, we drive
improvements against them, and
we provide you with real-time
visibility to them.
C.H. Robinson Worldwide, Inc. | Outsource Solutions
9. Why C.H. Robinson?
• Adaptable and flexible suite of solutions
• Proven implementation and change
management methodology
• Talented and skilled account managers
• Best practices and continuous
improvement strategies
• Outputs of a superior transportation
management system
Staff development Immediate and Local and global strength
opportunities long-term results Choose our Outsource Solutions
Choosing us as your outsource You’re under pressure to deliver and we’ll become intimately familiar
provider helps your staff in two immediate cost savings even as you with what makes your local and
important ways. First, we handle the continually enhance your company’s regional transportation networks
labor-intensive tasks in your freight supply chain competitiveness. We successful. And, if you ship globally
network, which frees them for more understand those needs—and we now or if you need to do so in the
strategic assignments. Second, the know precisely how to deliver. We future, you will be able to draw
exposure they get to best practices bring the expertise and technology seamlessly on our international
and new TMS technology will elevate you need to drive sustained savings expertise and unmatched global
their skill sets and prepare them to and progressively stronger service transportation network.
be stronger contributors to your levels, creating a much smarter, more
broader supply chain strategies. profitable supply chain.
C.H. Robinson Worldwide, Inc. | Outsource Solutions
