Your Web Marketing tool kit is continuously expanding (and changing!) as online tools evolve. What should you expect out of Facebook advertising vs. YouTube vs. LinkedIn? Do you need a mobile app? Should you spend resources on new social networks like Vine, Pinterest, and Google+?
In this pre-conference intensive workshop, Katrina Kokoska and Caitlin Kaluza from Schipul – The Web Marketing Company will cover the foundational elements of web marketing strategy, and targeting your web marketing efforts to make the most impact on your goals. We’ll also talk trends in web marketing, including geotargeting and the rise of mobile.
The session will start with your website as the home base of your web marketing efforts – and then explore several of the options you have in your web marketing tool kit, including: content strategy, Social Media Marketing, online photo/video content, Search Engine Optimization, Google Adwords PPC Advertising, advertising on social media sites, email marketing, and mobile options. We will break down the strengths of each tactic, tips to get started, and tools for measuring your success.
6. STEP 1: PUT YOURSELF IN THEIR
SHOES
1. Demographics
2. Their Pain Points
3. Behavior - Where
do they hang out?
4. When?
Photo Credit: flickr.com/photos/luchilu/633923159
7. Start with Standards - Then
Test for Yourself
Source: blog.getresponse.com/best-time-to-send-email-infographic.html
8. STEP 2: DEFINE A CONVERSION
1. How will you define
success?
2. How can you measure it?
3. Are you set up to track it?
10. STEP 3: SET EXPECTATIONS
•This Takes Time
•Marketing is Never “Over”
•Your Website... It’s Alive!
Photo credit: flickr.com/photos/bagaball/6957682511
11. STEP 4: WHERE
IN THE BUYING
CYCLE ARE
THEY?
smartinsights.com/wp-content/uploads/
2012/02/inbound-marketing-funnel.jpg
12.
13. YOUR WEBSITE
aka The Mothership
Photo Credit: flickr.com/photos/68428932@N00/4690601431/
23. Things Your Website Should Do Well
1. Squint Test
2. What do you want
visitors to do?
3. Can they do it?
4. Navigate Easily
5. Tell Your Story
6. Mobile Baseline
7. Accessibility Basics depelchin.org
28. Getting Started with Analytics
1. Why Google
Analytics?
2. Embed Javascript
code on each page
3. Set up Goals
29. Definitions
1. Visits # of instances of a visit
2. Pageviews Total views of all pages
3. Bounce Rate People who landed on one page &
left without clicking anywhere
4. New Visits Based on a cookie in your browser
30. Top Reports to Focus On
1. Traffic Patterns
2. Traffic Sources
3. Top Keywords
4. Content/Navigation Paths
5. Mobile
6. Geography
31. Traffic Patterns
• Look at Month/Month
and Year/Year
• Online should mirror
what happens Offline
37. Set Up Goals
• i.e. Fill Out Contact
Form
• Admin > Goals >
Add confirmation
page URL
• View Conversion
Rates for any report
38. Resources for Learning More
1. Google Support -
support.google.com/analytics
2. Google Analytics Blog -
analytics.blogspot.com
3. Lynda.com - Google Analytics
Essential Training
49. What do Search Engines Look for?
bruceclay.com/seo-hierarchy-of-needs.htm
• Readable Text
• Fresh, unique content
• Good site architecture
• Unique meta info
• Relevant inbound links
50. SEO =
Write great content
+
Use targeted keywords where
they make sense
53. Mobile Stats
13% of web traffic is mobile
50% of local searches are mobile
57% of users say they won’t
recommend a business with a poor
performing mobile site
Google rewards mobile-optimized
content in search results
58. Separate Site/Pages Responsive Designvs.
Pros:
• Easier to add to existing
website
• Cost
• Full content
customization
Cons:
• Scalability
• Content lives in multiple
places
• Device based
Pros:
• Scalable
• SEO Friendly (Google
Recommends)
• Content Lives in One Place
• Best Practice
Cons:
• Cost
• All Content Must be Flexible
59. WHAT ABOUT MOBILE APPS?
• Consider the
Use Case
• Remember:
Apps are
Device-Specific
62. WHY ARE YOU DOING THIS?
•Who is/are your audience(s)?
•Where in the buying cycle are they?
•What do you want them to do?
•Sign up for classes?
•Pay online
•Request brochure?
•Can you track your success?
64. CREATING YOUR LIST
DO:
Collect subscribers online
and offline
Segment lists
Build trust
Tell them what they’ll get
Never stop growing your list
DON’T:
Buy Lists
Precheck the box
Add folks to more lists
than they agreed to
Send to an anyone you’ve
not sent anything to in at
least 2 years
Anything else shady
65. ANATOMY OF
AN EMAIL
• List: Keep it clean/relevant
• Subject line: Shorter, concise
• Message
• Branded
• All roads lead to CTA
• Redundancy
• Landing Page: Laser-focused
71. Search Network
Be there when
they’re searching
for you
2%-4% CTR
1. Bid on Keywords
2. Quality Score x Bid
determine placement
3. Pay for Clicks Only
4. Target by Geography &
Device
72. Display Network
Branding Impressions to
a Targeted Audience
0.1% CTR
1. Bid on Keywords
Your ads show next to content
containing those Keywords
2. Can define specific
placements and topics
3. Pay for Clicks Only
4. Target by Geography,
Device, Demographics
5. Sites include:
Gmail, Apps, Mashable.com,
Buzzfeed.com, Cracked.com, The
Weather Channel, etc.
79. “FREE” V. “PAID”
•Free - Doesn’t mean to free to use
•Paid - Pay/piece of content
• Pay per click
• Pay per impressions
• 1 + 1 = 3
Photo Credit: flickr.com/photos/amagill/3366720659
82. OVERVIEW
• 1.11B MAU
• Accounts for 90% of time spent social networking
Components
• Page v. Profile
• Newsfeed is main form of content consumption
• Promotes engagement via Likes, Comments,
Hashtags and Shares
• Promotes Sponsored Stories, Boosted Posts
and Ads
83. PAGE
•Hub of your social media presence
•Home of your promotions
•Gateway to your website
•SEO
84.
85. FACEBOOK: PAGE
•Users are 40-150 times more likely to
consume your content on their
newsfeed than from your page.
•40% of Facebook time is spent on
Newsfeed compared to 12% on
Pages.
•Newsfeed accounts for 4% of all time
spent online.
87. EDGERANK
• EdgeRank is an algorithm used by Facebook to
determine where and what posts appear on each
individual’s newsfeed. - PostRocket
• Personal Interaction
• Your previous interactions with the author
• Your previous interactions with the post type
• Network Reaction
• Reaction from users who have seen the post
• Negative feedback
88. CONTENT
STRATEGY
• Listen First
• Remember your
Environment
• Consider how you use
Facebook
• Use rich, engaging,
easy-to-consume
media
• It’s not all about you -
80/20 rule
95. •About 200M users (Dec. 2012)
•Treats personal and brand profiles
the same
•Timeline is main form of content
consumption
•Promotes engagement via Mentions,
RTs and Hashtags
96.
97.
98.
99. • Full-Service
• Promoted Accounts, Tweets and Trends
• Analytics
• Customer Service Rep
• Self-Service
• Promoted Accounts and Tweets
• Analytics
• Only pay for what works
PAID ADS
101. •> 1B unique visitors each month
•100 hours of video are uploaded
every minute
•According to Nielsen, YouTube
reaches more US adults age 18-34
than any cable network
•Behind Google, YouTube is the world’s
second largest search engine
102. •You don’t need a Channel or have to
be on YouTube to watch a video
•Promotes engagement via
comments, likes, shares, playlists
and embeds
•Paid advertising available in
TrueView or InStream
103.
104.
105. •Be aware of video length/purpose
•Not everything has to be production
quality. Consider the content.
•Always optimize videos
•Create playlists (Google indexes
these)
CONTENT STRATEGY
106. •Standard In-Stream - :15 or :30
long “commercials”
•TrueView - Can be longer than :30
and viewers must choose to watch
PAID ADS
107. • > 200M Users
• > 2.5M Company Pages
• Promotes engagement via likes, comments,
shares, mentions, endorsements, recs
and groups/discussions
• Supports paid ads via Premium Display
ads, Sponsored inMail and Sponsored
Updates
Higher ed is the 3 largest industry utilizing
LinkedIn with > 1.95M users
108.
109. CONTENT STRATEGY
• Personally
• News of new projects, skills, etc.
• Industry-relevant links, articles, case-studies
• Kudos
• Company
• Press-releases
• Internal updates
• Jobs
• Fun facts, tips, pointers
110. PAID ADS
Marketing Solution
• Display and social ads
• Dedicated account rep
• Guaranteed inventory
and delivery
• CPM
• Minimum spend is $25K/
3 months
113. •135M MAU
•Has Business and Personal profiles
•Promotes engagement via +1, shares,
comments, hashtags and Hangouts
and Communities
•Does not offer paid advertising
114.
115. 1. It is owned by Google
2. Google Places become Google Plus
Local Pages
3. Search Plus rolls out
WHY YOU SHOULD CARE
121. • 20 Billion posts
• 50 Million blogs
• Young Audience
(skews toward teens)
• Purchased by Yahoo
for $1 billion
• Content Curation vs.
Creation
IBM on Tumblr
122. • Visual
• 17% of all social
media driven
ecommerce
• Demographic:
College Educated
Women