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                        7 minutes to assess your
                           online brand strategy

 O lga Slavkina
 Brand and marketing strategy consultant
Assess your
business strategy



    What role does brand building play in your strategy?
    – Make your business strategy brand-focused and customer-focused to
      achieve profitability
    – Connect other all elements of your business strategy (financial
      performance, logistics, customer acquisition, etc) to your brand vision




                                           Overall strategy




                                Brand vision
Assess your
    marketing strategy



     Make sure that your marketing strategy is customer-focused
•    All elements of your consumer touch points (places and situations in which your
     customers come in touch with your product) have to correspond to and support your
     brand vision
•    Check if your current marketing mix is well-suited to build your brand online




     Flickr photos by jamiefreaky and Pink Moose
Assess your customer
segment(s)



   
    Understanding your consumer
   segments is the most crucial
   element in your online and
   traditional brand strategy
        – Do you serve a profitable
           niche?
        – Are you good at spotting
           opportunities in additional
           segments to explore?          Those who discover
                                         your brand on the web
        – How do you describe your       are not only “online customers”.
           customers?                    Make sure you know their habits,
                                         likes and dislikes both on- and
                                         off- line!
Assess your
brand values


 • Your brand values are not formed in
   your corporate HQ, but in the hearts
   and minds of your consumers =
   real people
 • Consumers also have the power to
   change your brand values
   overnight!
 • You don't own your brand, but you
   can make sure you do everything so
   that brand values conceived by you
   are well taken by your consumers!




     Photo by kevindooley on Flickr
Assess your brand's
online channels



  • A Facebook fan page? A Twitter account? A Flickr photostream? A
    YouTube channel? And yes, a blog!

              Avoid being in social
              media just for the sake of
              it. Your online presence
              should fit with the rest of your
              strategy...
Assess the link between online
branding and “traditional”
marketing



• Your online brand should connect to real life customers
• Your real life customers should find enough interest and
  motivation to check out your brand's presence online
• Remember: online is just one piece of the puzzle!




                                    WWW
About Olga Slavkina



A multilingual brand and marketing strategy
consultant

Expertise: brand and marketing strategy,
building brands online, customer-focused
marketing, consumer Internet, new luxury goods
and services

MBA from a top-ranked IE Business School
Executive marketing education at ESSEC & LBS
business schools

Site: www.schmoozyfox.com

Twitter: @FunkyBizBabe

LinkedIn: olgaslavkina

Phone: +32 488 282 155

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7 Minutes To Assess Your Online Brand Strategy

  • 1. 7 minutes to assess your online brand strategy O lga Slavkina Brand and marketing strategy consultant
  • 2. Assess your business strategy  What role does brand building play in your strategy? – Make your business strategy brand-focused and customer-focused to achieve profitability – Connect other all elements of your business strategy (financial performance, logistics, customer acquisition, etc) to your brand vision Overall strategy Brand vision
  • 3. Assess your marketing strategy  Make sure that your marketing strategy is customer-focused • All elements of your consumer touch points (places and situations in which your customers come in touch with your product) have to correspond to and support your brand vision • Check if your current marketing mix is well-suited to build your brand online Flickr photos by jamiefreaky and Pink Moose
  • 4. Assess your customer segment(s)  Understanding your consumer segments is the most crucial element in your online and traditional brand strategy – Do you serve a profitable niche? – Are you good at spotting opportunities in additional segments to explore? Those who discover your brand on the web – How do you describe your are not only “online customers”. customers? Make sure you know their habits, likes and dislikes both on- and off- line!
  • 5. Assess your brand values • Your brand values are not formed in your corporate HQ, but in the hearts and minds of your consumers = real people • Consumers also have the power to change your brand values overnight! • You don't own your brand, but you can make sure you do everything so that brand values conceived by you are well taken by your consumers! Photo by kevindooley on Flickr
  • 6. Assess your brand's online channels • A Facebook fan page? A Twitter account? A Flickr photostream? A YouTube channel? And yes, a blog! Avoid being in social media just for the sake of it. Your online presence should fit with the rest of your strategy...
  • 7. Assess the link between online branding and “traditional” marketing • Your online brand should connect to real life customers • Your real life customers should find enough interest and motivation to check out your brand's presence online • Remember: online is just one piece of the puzzle! WWW
  • 8. About Olga Slavkina A multilingual brand and marketing strategy consultant Expertise: brand and marketing strategy, building brands online, customer-focused marketing, consumer Internet, new luxury goods and services MBA from a top-ranked IE Business School Executive marketing education at ESSEC & LBS business schools Site: www.schmoozyfox.com Twitter: @FunkyBizBabe LinkedIn: olgaslavkina Phone: +32 488 282 155