SchoolDude IT Professional Benchmark Survey Results
1. THE UNIQUE
CHALLENGES FACING
THE IT PROFESSIONAL
IN K-12 EDUCATION
SURVEY RESULTS HIGHLIGHTS
PRESENTED BY:
Maddie Mansson, Market Manager, SchoolDude 3/25/2013
3. Huge budget pressure affects everyone
72%
Not enough staff to
manage and maintain the
rapidly growing number of
assets
No time to train teachers
and staff on how to use
new technologies
Do not have enough
time to implement
Unable to provide new technology
adequate equipment to
students
4. Mandates and new technology
initiatives raises the bar
Common Core
Tech Readiness
70%
Do not have time
to integrate
BYOD, 1:1 technology
computing into the classroom
6. Survey Details and Demographics
Focused on Four Key
Areas
Staffing
IT Assets
Software and Systems
IT Issues
371 respondents
Targeted to top-district-
level IT leaders
Represented 39 states
97% were Public K-12
Access the full survey report here: www.schooldude.com/itreport
9. Student to IT Staff Ratio Staffing
Mean Number of Students per Total IT staff in K-12
1,000 941
900
800
Think about it!
700
600 532
How many more
488 488
500 437 computers per
383
400 student has your
300
185
215 district added in
200
100
the past year?
0
National < 500 500 - 999 1,000 - 3,000 - 5,000 - 10,000 - > 25,000
2,999 4,999 9,999 24,999
Put it in Perspective:
In the corporate world, that ratio is between 100-200:1
Access the full survey report here: www.schooldude.com/itreport
10. Respondents who don’t have Staffing
enough IT staff to:
Integrate technology into the classroom 70%
Implement new technology 72%
Plan for new technology 57%
Maintain IT applications 44%
Install IT applications 38%
Maintain network systems adequately 51%
Meet your department’s yearly objectives 57%
Effectively support the needs of the district/school 66%
Access the full survey report here: www.schooldude.com/itreport
11. The same or less staff to handle Staffing
more stuff
15% Decreased
Increased
Stayed the same
15%
70%
Access the full survey report here: www.schooldude.com/itreport
12. Where is staff is needed? Staffing
Do Not Need Additional Staff Need Additional Staff
Web Specialist/Web Application Developer 53% 47%
Student Records Specialist 57% 43%
LAN Engineers 56% 44%
Technology Assistants 46% 54%
Technicians 26% 74%
Media Specialists 69% 31%
Instructional Technology 21% 79%
IT Manager/Coordinators 62% 38%
Technology Leaders 79% 21%
Access the full survey report here: www.schooldude.com/itreport
13. Is Outsourcing the Answer? Staffing
IT Staff Outsourced to an Outside Vendor
59%
21%
16%
3% 1%
0%
None 1-10% 11-25% 26-50% 51-57% 76-100%
Respondents who Outsource Some IT Staff (2008-2012)
79% 76%
50%
44%
2012 2010 2009 2008
14. Reactive vs. Proactive Staffing
Percentage of respondents who work in a
120%
reactive mode versus a proactive mode
100%
Think about it! How
do you have time to
80%
plan, test, and
63% 63%
55%
Reactive
implement new
64%
information
60%
Proactive technology & assets
if most of your day is
spent “putting out
40%
fires”?
20% 44%
36% 37% 37%
0%
2012 2010 2009 2008
64 percent of respondents spend more
than half their day in a reactive mode.
Access the full survey report here: www.schooldude.com/itreport
15. IT Staffing Summary Staffing
IT Staff in public K-12 is understaffed—more
assets than ever to manage
IT staff in public K-12 do not have time to
integrate and implement new technologies
Working in a reactive mode due to lack of staff
Growing number of districts are outsourcing to
meet needs of department
Overall, data is similar to years in past
Access the full survey report here: www.schooldude.com/itreport
17. Number of Assets Keeps IT
Growing Assets
Compared to last year, the number of computers in
my school system has: Increased
Decreased
25%
Stayed the Same
Put it in Perspective: For school systems where the
number of computers increased, IT Staff levels have:
15%
Stayed the same
6%
8% Increased
proportionally
4%
Increased, but not
70%
by as much
Decreased
74%
Access the full survey report here: www.schooldude.com/itreport
18. …and growing IT
Assets
Compared to Last Year, the Number of Non-Computer IT Assets Has:
1%
20%
28%
Decreased
Significantly increased
Somewhat increased
Stayed the same
51%
Access the full survey report here: www.schooldude.com/itreport
19. Existing Assets are Aging IT
Assets
Percentage of All Computers that are Five or More Years Old
29%
23%
20%
14%
10%
3%
None 1-10% 11-25% 26-50% 51-75% 76-100%
About 50 percent said half or more of their computers are 5+ yrs old.
Access the full survey report here: www.schooldude.com/itreport
20. …but, are they aging gracefully?
IT
Assets
The Amount of Time it Takes to Support a Five-Year Old Computer is
(Compared to a New Computer):
4%
4%
Significantly more
10%
Somewhat more
About the same
Somewhat less
46% Significantly less
36%
Access the full survey report here: www.schooldude.com/itreport
21. Replacement Strategy and IT
Assets
Frequency
Does Your Organization have a Formal Refresh
Strategy for Replacing Old Computers?
Yes
No
How Often Do You Replace Computers?
44.0%
17% Every three years
56.0% Every four years
31%
Every five years
Other
18%
35%
Access the full survey report here: www.schooldude.com/itreport
22. IT Asset Audits IT
Assets
How Often Do You Conduct an Inventory of IT Assets and to Whom
Do You Report the Results?
Never
For the State DOE 24% 10% 63% 2% Every Other Year
Every School Year
Twice per Year
For the School Board 42% 8% 47% 3%
Think about it!
How can you get
an accurate
picture of your
For internal use 6% 12% 68% 14% assets if you don’t
know what you
have?
Access the full survey report here: www.schooldude.com/itreport
24. Software and system you Software
and
support and the time spent on Systems
each
Training and Professional Development 10% 67% 17% 6%
Don't Have/Don't
Printers 6% 53% 30% 12% Support
Human Resource Systems 26% 60% 8% 5% Less than 25%
Student Management Systems 8% 40% 31% 18%
25%-49%
Transportation Systems 42% 53% 3% 2%
50% and more
Cafeteria Management Systems 18% 73% 6% 2%
Telecommunication Systems 18% 64% 14% 2%
Integrated Security and Protection Systems 23% 69% 7% 1%
Video Conferencing 38% 59% 1% 1%
Classroom Technology 1% 45% 34% 14%
25. How Familiar are you with the Software
and
Software-as-a-Service (SaaS) Systems
model? 2008–2012
Familiarity
increased
almost 20 %
since 2008.
36%
43% 48%
54%
Very familiar
Somewhat familiar
Not at all familiar
51%
45% 37%
36%
10% 12% 15% 13%
2012 2010 2009 2008
Access the full survey report here: www.schooldude.com/itreport
26. Familiarity of SaaS and Software
and
adaption rates grow at about Systems
the same rate
Do You Currently Use Any SaaS Applications?
20%
Currently use for one or more
applications
Don’t plan to use any
3% Plan to adopt in within 12 or
more months
Under consideration, but no
decision yet
57%
19%
Access the full survey report here: www.schooldude.com/itreport
27. Current IT Issues IT
Issues
Access the full survey report here: www.schooldude.com/itreport
28. Top IT Issues IT
Issues
Access the full survey report here: www.schooldude.com/itreport
29. Respondents who indicated IT
Issues
their IT budget is less than
needed to:
Allocate enough financial resources to
invest in new computer assets that are 52% 24% 23%
needed to meet state requirements?
IT budget is severely less than
needed
IT budget is slightly less than
Allocate enough financial resources to needed
support the computer assets that have 34% 38% 27% IT budget is sufficient
already been purchased?
IT budget is more than needed
Allow you to meet the overall expectations
41% 36% 23%
of the School Board/District leaders?
Access the full survey report here: www.schooldude.com/itreport
30. How are you overcoming IT
Issues
budget and funding issues?
Other (please specify) 20%
Reduced energy use 28%
Vendor contract negotiations 25%
Network or server consolidation 46%
e-Rate funds 53%
Stimulus money 14%
Grants 44%
Reduction in technology purchases 43%
Reduction in staff 14%
Access the full survey report here: www.schooldude.com/itreport
31. Research Summary
Time’s aren’t great… but there are some
hopeful trends emerging
Flat trends = predictable = workable
Must continue to do more with less
Keep your head up
Access the full survey report here: www.schooldude.com/itreport
33. Small changes can make a big impact
Change what you are responsible for
Use data to justify and measure
Must continue to do more with less
Utilize tools
Use data to drive decisions
Close perception gap
Keep your head up
Access the full survey report here: www.schooldude.com/itreport
34. Access the full survey
report here:
www.schooldude.com/itreport
Access the full survey report here: www.schooldude.com/itreport
35. Contact
Maddie Mansson, Market Manager
maddie.mansson@schooldude.com
1-877-868-3833
Access the full survey report here: www.schooldude.com/itreport