1. Scott T. McKenna
4 Garden Place, Kinnelon, NJ 07405
908-608-4431
scott.mckenna13@gmail.com
WORK EXPERIENCE
Dumbar Armored Services 2016-Present
Account Executive
-Operate as the lead point of contact for any and all matters regarding my customers
-Build and maintain strong, long-lasting customer relationships
-Ensure the timely and successful delivery of our solutions according to customer needs
and objectives
-Work closely with the Operations team to ensure customers needs are being met and
any potential problems get resolved
-Forecast and track key account metrics
- Identify and grow opportunities within territory and collaborate with sales teams to
ensure growth attainment
-Assist with high severity requests or issue escalations as needed
Subaru of Morristown 2015-2015
Client Advisor/ Relationship Manager
-Greet customers and ascertain what each customer wants or needs
-Describe merchandise and explain use, operation, and care to customers
-Recommend, select and help locate or obtain merchandise based on customer needs
and desires
-Compute sales prices, total purchases and receive and process cash or credit payment
-Answer questions regarding the store and its merchandise
STM Interiors, North Arlington, New Jersey 2012-2014
President/Owner
-Provided custom interior and exterior painting for sophisticated customer base in
Northern New Jersey resulting in business growth exceeding $75K annually
-Expanded business territory through positive relationships and referral base by 40%.
-Forecasted revenue dollars and business expenses for private and commercial painting
projects.
Dry Ice Corp. /American Compressed Gases 1989-2011
Northeastern Sales Manager of Corporate Accounts 2006-2011
-Expanded market value from $6M to $15M with a 5% reduction in operational savings
through improved routing logistics, delivery of product, and new account expansion
-Created operational procedures resulting in improved customer product handling,
increased consumer retention, and contract extension

2. -Forecasted marketing dollars utilizing integrated vertical business model resulting in
increased quality control, manufacturing processes, and improved product freshness
and usability
-Completed customer assessment evaluations which resulted in reduced delivery times
up to 32%
-Increased targeted corporate business accounts by 5% to include; pharmaceutical,
airline, frozen food, power companies, hospital systems, and research facilities
-Facilitated the management and development of the northeastern sales team with a
head count of 80 personnel across three business units: operations, branch managers,
and delivery personnel.
Sales Representative for Newark & New York 1999-2006
-Managed accounts that comprised 30% of the company’s business
-ABCD call plan for sales rep account maintenance schedule
-Visited customers to resolve pricing issues. Developed relationships with key accounts.
Prospecting on competitors accounts and finding new business
-Customizing solutions for customers to solve problems with their current vendor to get
their business
Warehouse Assistant Manager 1994-1999
-Monitored personnel
-Ensured that all paperwork was completed and sent to the office for billing. Fielded
calls from customers
-Coordinated delivery schedules
-Reconciled accounts payable to get paid on time. Reconciled customer complaints
-Ensured that vehicles and logs were maintained the right way
-Found ways to make deliveries happen when down staff including him driving the truck
to make deliveries
Route Delivery Driver 1989-1994
-Conducts physical inventories for the purpose of verifying stock and identifying losses
-Delivers items on purchase orders (e.g. supplies, furniture, equipment, etc.) for the
purpose of ensuring ordered items that are received at the warehouse are delivered to
the correct department/site
-Drives vehicles for the purpose of transporting orders and materials to designated sites
-Loads orders for the purpose of filling orders for transport
-Participates in physical inventories for the purpose of verifying stock and identifying
losses
-Prepares orders by pulling from stock for the purpose of meeting delivery requirements
-Unloads items for the purpose of distributing shipment to assigned site locations
and/or individuals

3. EDUCATION
Colleges/Universities
Graduate School, attended Montclair State University, Montclair, New Jersey
Undergraduate, B.S. – Marketing and Business Administration, Montclair State
University, Montclair, New Jersey
United States Marine Corps (1985-1993) – Honorable Discharge
Non-Commissioned Officer, 9th Engineers Support Battalion, Okinawa Japan
8th Engineers Support Battalion, Camp Lejeune, NC
- Awarded the Dunbar Northeast Account Executive of the Month twice