My slides from Innsbruck

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Presence
Scott Wilson
institute for educational cybernetics
university of bolton

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scott is…
Wondering if he’s going to explain this OK

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What is presence?
• Exposure of personal states to others
• Awareness of the states of others
• Ambient or peripheral communication
• Broadcast rather than point-to-point

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Presense: Killer Internet App
• Began with the use of away messages in
early messaging systems
• Got a Buddy Icon in AOL
• Split into status and mood messages in
Skype
• Transformed into status messages in
Facebook
• Segued into micro-blogging with Twitter

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How is presence used?
• Managing attention and interruption
• Facilitating casual interactions
• Provide a sense of activity in an interaction
space
• Facilitate group self-awareness
• Self-expression

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Presence Semantics
• Network Availability
• Communication Availability
• Emotional context
• Activity context
• Location
• Needs and desires
• Identity projection

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Presence Awareness
• Interruptions
• Ambient awareness
• Situated awareness

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Presentities

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Producing presence information
1. Passive cues
– Network listeners
– System capability listeners
– Application task listeners
– Workflow listeners
– Physical sensors
– Psychophysiological interfaces

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Producing presence information
2. Explicit cues
– Status selections:
• Away messages
– Free expression:
• Mood messages
• Microblogging

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Mapping cues to semantics

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Consuming presence
information
• Ambient awareness technologies
• Communication technologies
• Social networks
• Microblogs

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Ambient technology

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Communication technologies

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Social networks

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Microblogs

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Consuming presence: patterns
• Status icons
• Graphical avatars
• Subtitles
• Feeds
• Abstract representations
• Composite representations

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Ontology of presence

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Patterns in existing systems

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System Subsystem Purposes Means of Presence Information Means of
production consumption
Skype Mood Message Facilitate Casual Interactions Explicit cues Emotional context Subtitle
Supporting Self Expression
Status Message Manage attention and interruption Network listener Network availability Status icon
Explicit cues Communication availability
Video availability Facilitate Casual Interactions System Capability Communication availability Status icon
Listener
IChat Status Message Manage attention and interruption Network listener Network availability Status icon
Facilitate casual interactions Explicit cues Communication availability Graphical avatar
Emotional context Subtitle
Video availability Facilitate Casual Interactions System Capability Communication availability Status icon
Listener
Audio availability Facilitate Casual Interactions System Capability Communication availability Status icon
Listener
Facebook Status Message Facilitate casual interactions Explicit cues Activity context Subtitle
Supporting self-expression Emotional context Feed
Supporting group self-awareness
Twitter Supporting Self-expression Explicit cues Activity context Feed
Emotional context
Nimio Sense of activity in interaction space Physical Sensors – Activity Context Composite
sound, movement
Networked Supporting self-expression Explicit cues Emotional context Status Icon
Emoticon Device
Jaiku Supporting Self-expression Explicit cues Activity context Feed
Facilitate casual interactions Physical sensor Emotional context
(mobile GPS) Location
Moodle Online Users Facilitate casual interactions Network Listener Network Availability Graphical Avatar
Nabaztag Facilitate casual interactions Explicit cues Activity context Abstract
(waggling the ears) Emotional context
Communication availability
Dabbish & Manage attention and interruption Application Activity context (workload) Abstract
Kraut’s Listener
experiment

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Try it yourself now…
• Identify a piece of technology you are
working with or developing
• What role, if any, does presence play?
What is its purpose?
• What kind of presence information does it
use?
• How is it produced?
• How is it consumed?

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Thanks for listening - over to you
http://www.cetis.ac.uk/members/scott