Bulletproof InfoTech, a leader in providing IT services to business throughout Calgary and Red Deer also supports Blackberry smartphones for our clients.

1. Bulletproofing Your Blackberry Time and Money TipsBulletproof InfoTech

2. Our Goal Save you a few minutes each day Put money back into your pocket Average employee cost savings 5 minutes/day x 5 days/week x 50 weeks/year = 20.83 hours $50/hour (average employee cost) x 20.83 hours/year The result: $1,041.67 savings/person/year Calgary-403.206.2233 Red Deer-403.340.1011 Web-www.bulletproofIT.ca

3. Calgary-403.206.2233 Red Deer-403.340.1011 Web-www.bulletproofIT.ca

4. Why Bulletproof InfoTech Practice what we preach Our staff use Blackberries daily Blackberry is mission critical Blackberry keeps us connected Effective mobile communications is essential Provides us with a platform to better serve our clients Calgary-403.206.2233 Red Deer-403.340.1011 Web-www.bulletproofIT.ca

5. What is a BlackBerry? A Blackberry solution is your access to all your information on the go E-mail Phone Internet browsing Contacts Calendar Business applications Calgary-403.206.2233 Red Deer-403.340.1011 Web-www.bulletproofIT.ca

6. What are Voice and Data Plans What is voice? Text Messaging or SMS What is data? Email PIN Texting but only with BlackBerry Users Blackberry Messenger Instant Messenger but only with other Blackberry Users Browsing Calgary-403.206.2233 Red Deer-403.340.1011 Web-www.bulletproofIT.ca

7. Starting in the Inbox You don’t need to use the Menu To move down the screen, press SPACE To move up the screen, press SHIFT + SPACE For the top of the list press T For the bottom press B To move to the next day press N For the previous day press P Calgary-403.206.2233 Red Deer-403.340.1011 Web-www.bulletproofIT.ca

8. Starting in the Inbox You don’t need to use the Menu Press C, to compose a message Press ALT + I, view only received messages Press ALT + O, view only sent messages Press ALT + V, view only voicemail messages Press ALT + S, view only SMS Text messages Press ALT + P, view only call logs Press U, To go to the next Un-Read message Press S, Search; Name (In / Out / All) BB Button; Reconcile Now Calgary-403.206.2233 Red Deer-403.340.1011 Web-www.bulletproofIT.ca

9. While in a message Press R to reply Press L to reply to all Press F to forward Highlight the Message, and press I to file it Same folders as in your Outlook Inbox You could make a folder called ‘2B Read’ To view email address of contact Highlight Contact and press Q Repeating this will display the name again Calgary-403.206.2233 Red Deer-403.340.1011 Web-www.bulletproofIT.ca

10. What about your calendar? Note: You must have “Enable Quick Entry” disabled in your Calendar options Press C, to schedule an appointment Press A, to switch to agenda view Press D, to change to day view Press W, to change to week view Press M, to change to month view SPACE to switch to the following day, week, or month ALT + SPACE to go back a day, week, or month Press T to go to the current date Calgary-403.206.2233 Red Deer-403.340.1011 Web-www.bulletproofIT.ca

11. Creating Your Signature While on a message, hit MENU Select OPTIONS and click EMAIL SETTINGS Set the USE AUTO SIGNATURE FIELD to YES enter your desired signature Click MENU, SAVE Tip: Add (mobile); Change (mobile) to the city you are in when travelling (Vancouver); even (on vacation) Calgary-403.206.2233 Red Deer-403.340.1011 Web-www.bulletproofIT.ca

12. Fill in words automatically AutoText Increases efficiency by auto completing words for you ex: type ‘bc’  ‘because’ ex: type ‘bb’  ‘blackberry’ There are many defaults in there to correct common typos. For example, replacing ‘snd’ with ‘and’ Go through your Sent items, looking for words you type often, and make an AutoText entry Calgary-403.206.2233 Red Deer-403.340.1011 Web-www.bulletproofIT.ca

13. AutoText If you text a lot, AutoText phrases as well: lmao  ‘Too funny!’ wtf  ‘What’s up with that?’ Imo  ‘In my opinion, ’ AutoText settings transfer when you get a new BlackBerry! Try these defaults, when in the body of an email: ‘sig’, ‘mypin’, ‘mynumber’, followed by ‘space’ Calgary-403.206.2233 Red Deer-403.340.1011 Web-www.bulletproofIT.ca

14. Setting up AutoText To add new entries, go to options, followed by AutoText. Hit the Menu button and select New From there you can enter words you want to replace with the desired word. It also gives you the option to use smart case Click the trackball and save your changes These will work in all BlackBerry Applications Email, Calendar, BB Messenger, Notes, etc. Calgary-403.206.2233 Red Deer-403.340.1011 Web-www.bulletproofIT.ca

15. Maximize Life/Work Balance Setting up Auto ON/OFF Press the BB Menu key and select options, select AUTO ON/OFF Function Allows you to set the desired ON/OFF times for weekends and weekdays After you’ve set it, press the menu key and select save Calgary-403.206.2233 Red Deer-403.340.1011 Web-www.bulletproofIT.ca

16. Houston…we have a problem Troubleshooting 101 First things first – always remove the battery first. You will not lose data ROGERS – reseat your SIM card TELUS – Try reseating your SIM card on the World Edition Is the battery strength sufficient Calgary-403.206.2233 Red Deer-403.340.1011 Web-www.bulletproofIT.ca

17. Restarting your Blackberry Press ALT, rightSHIFT, and DELETE Calgary-403.206.2233 Red Deer-403.340.1011 Web-www.bulletproofIT.ca

18. Securing Your BlackBerry Important to keep your information secure Setting up your password Each model is different Password under options or Security Options Keep password attempts at 10 Set timeout to meet your requirement Watch numbers and letters (wersdf) Keep passwords simple (alt key) Calgary-403.206.2233 Red Deer-403.340.1011 Web-www.bulletproofIT.ca

19. Questions New steps Sign up for Blackberry tips at http://www.blackberryeducation.com Want a copy of these slides, we need your business card Calgary-403.206.2233 Red Deer-403.340.1011 Web-www.bulletproofIT.ca