1. Admin Operations from the Cloud
Volunteers of America Chesapeake, Inc.
Technology Innovation award presentation
October 29th 2010

2. Volunteers of AmericaChesapeake
 Faith-based, non-profit organization founded in 1896
 Geographic area: Mid-Atlantic region, from Baltimore, through
Maryland, Washington, D.C., Northern Virginia, Virginia
Beach.
 Employ: more than 600 full and part-time staff members.
 Serve: more than 8,000 people each year.
 Operate: 26 programs for individuals and families serving the:
homeless, mentally ill, intellectually disabled, elderly, those in
need of affordable housing, those recovering from substance
abuse and community corrections.

3. Our Pain points
 Poor document retention and retrieval 
missed/delayed reimbursement from funders 
Multiple audit findings & accreditation problems

4. Why CloudComputing?
Sources:
“A Break in the Clouds: Towards a Cloud Definition”, 2009; Vaquero, Rodero-Merino, Caceres, Linder
"Above the Clouds: A Berkley View of Cloud Computing", 2009; UC Berkley Reliable Adaptive Distributed Systems Laboratory
“Clearing the air on cloud computing”, 2009; McKinsey & Company

5. KnowledgeTreedocument management
 Accounting AP, Invoices, cash receipts, document storage and
archival solution
 Hosted on Amazon Webservices
 Eliminated 2 audit findings related to document management
with this $4000/year solution (20 users/100 GB capacity)
 Improved workflow with contract billing and timely cost
reimbursement
 Collaboration is finally happening!!
 Expanded to HR, Development BU’s and program services

6. KnowledgeTree

7. OnlineEditing

8. Roadmap
Cloud Based
Apps
planned to be
rolled out:
1. Case
Management
- Social
Solutions
2. Spend Mgmt-
Coupa
3. Integrated
HR/Finance
IS-