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WE CAN’T DO THINGS THE WAY WE
DID TEN YEARS AGO…
INSANITY


…AND EXPECT DIFFERENT RESULTS.
WE’RE LIVING
THE GREATEST
CHANGE SINCE
THE INDUSTRIAL
REVOLUTION
2001
+ Great Western Bank
+ Eckerd
+ Circuit City
+ Borders Bookstores
+ A&P

SOUND FAMILIAR?
30%     +
DISAPPEARED

70%
WOULD NOT BE MISSED
THE MOST
VALUABLE
COMPANY
      APPLE INDUSTRIA MAS VALIOSA
      LAS COMPANIAS EXITOSS NO EXISTIAN
THE WORLD HAS CHANGED FOREVER
PEOPLE HAVE
CHANGED, TOO.
NOW
PEOPLE DEMAND MORE
FROM BRANDS, PRODUCTS,
COMPANIES AND EACH OTHER
BEHAVIOR-COMMUNICATION-MESSAGE


WE BELIEVE IN:


➔   TRANSPARENCY
➔   COLLABORATION
➔   VELOCITY
➔   SOCIAL CONSCIOUSNESS
IN A WORLD THAT IS
SMARTER AND MORE
COMPETITIVE, WE MUST
BE MORE EFFECTIVE.
CREATING AN EFFECTIVE WORLD

WE
CONNECT
THE
DOTS.
INTEGRATED
CONSULTING
IN ACTION


             HOW DO WE DO IT?
CENTERS OF
EXCELLENCE.
OFFICES:                STRATEGIC PARTNERS
USA: Miami / New York   Canada
Mexico                  Guatemala
Dominican Republic      Panama
Colombia                Venezuela
Peru                    Brazil
Chile
Argentina
PLANNING WITHOUT ACTION:
DREAM
ACTION WITHOUT PLANNING :
NIGHTMARE
P L A N N I N G   I S   A N   O B L I G A T I O N
WE DO
WE PLAN   WE
INTERNAL:                         EXTERNAL:
                            Employees                        Crowd
                            Clients                          Mass
                            Vendors                          Many to many



WE PLAN.                                      MESSAGE



Orbital Communications



                                         INTERPERSONAL:
                                            One on one
                                            One to Many
ORBITAL
WE PLAN.                 BRANDING                      WE DO.

           OWNED MEDIA                  EARNED MEDIA




                         CENTRAL IDEA




                          PAID MEDIA
WE CONNECT THE DOTS
Deep and thorough knowledge of the U.S. Hispanic market
WE BELIEVE IN   BUILDING LONG-LASTING
                       RELATIONSHIPS.
WE LIVE IN A DIVERSE COUNTRY WITH
DIVERSE CULTURES AND COMMUNITIES.


NEWLINK AMERICA IS A
COMMUNICATIONS FIRM PROVIDING
ORBITAL STRATEGY PLANNING AND
PROGRAM DEVELOPMENT TO
CLIENTS ACROSS THE AMERICAS

             •   New strategic approach to communications
             •   Multi-disciplinary creative talent and resources
             •   Hispanic-owned firm
WE TRANSFORM STRATEGIES INTO THE
ACTIONS, WORDS AND IMAGES THAT
BRING A PLAN TO LIFE, GENERATING THE
RESPONSE DESIRED BY EACH CLIENT.
NEWLINK EXPERTISE
INTEGRATED PRACTICES - THE VALUE WE OFFER TO THE
  CLIENT




           CREATIVITY               SOCIAL         PUBLIC
           & DESIGN                 BUSINESS       RELATIONS




           AUDIOVISUAL               CONTENT       EVENT
           & DIGITAL                 DEVELOPMENT   MANAGEMENT
           PRODUCTION
COCA-COLA
DESTAPA
SU FUTURO
CAMPAIGN.
DEEPEN Coca-Cola’s relationship with Hispanic moms and
                community by providing tools to help them plan their
                college education.
CAMPAIGN     HIGHLIGHT Coca-Cola’s partnership with the Hispanic
                Scholarship Fund (HSF) in creating awareness about the
OBJECTIVES      college attainment gap among Hispanics.
             INCREASE engagement with community organizations in
                support of Hispanic education.

DESTAPA SU   SUPPORT local retailers through POS (retail) and My Coke
                Rewards (MCR) (retail + digital).
 FUTURO      BOOST awareness and drive traffic to MCR/HSF microsite
                among Hispanic consumers.
             ENCOURAGE act of giving among Hispanic consumers to collect
                MCR points and donate towards the HSF.
 Media Training
CAMPAIGN    PSA Taping / Distribution

ELEMENTS    Photo Shoot
            PR Newswire Placement
            Lead Press Release / e-Press Kit
            Flyer for Retail / Community Partner
            Media Day in Miami
            Social Media Activations
            Event at Miami Local High School
            Press Phone Interviews
            Call to Action Press Alert
            College Board / HSF Community Outreach
            Blogger Engagement
            Radio Drop (fridge + product + PSA script)
SPOKESPERSON
Identified Henry Cejudo, the Olympic gold
medalist who became the youngest
American wrestler to ever win an
Olympic gold medal, as a relevant
spokesperson for the brand t o drive the
Destapa Su Futuro campaign & inspire
Latinos to achieve success through
education.
Total Impressions: 32,527,632
KEY                  Print: 432,509

PERFORMANCE        Online: 28,897,005

INDICATORS.          TV: 2,893,589
                     Social: 304,529
MERCK’S
HEPATITIS-C.
MERCK’S HEPATITIS-C “TOCA EL TEMA” CAMPAIGN
MERCK’S HEPATITIS-C “TOCA EL TEMA” CAMPAIGN
Through the use of award-winning artist, Jon Secada, we developed an unbranded campaign to raise awareness of
the disease by highlighting Secada’s personal connection to the disease. The campaign entailed a call-to-action for
caregivers/patients to take action and speak with their HCPs about their options. Given its existing perception, we
also aimed to reduce stigma about the disease, a key barrier to treatment in Hispanic community. Finally, we aimed
to demonstrate Merck’s commitment to HCV among Hispanic community. The campaign included a microsite,
which served as a complete information source to deliver culturally relevant health messages, as well as
encouraged consumers to call the Liver Foundation’s Spanish-language hotline.

The campaign also included the development of a PSA and respective media campaign in both Spanish and English
to appeal to both Spanish dominant and English dominant U.S. Hispanic consumers, as well as a comprehensive
communications launch plan that integrated traditional media relations strategies.

Results:

Although we cannot divulge final results for confidential reasons, Newlink America, working with the client’s
general market agency, garnered millions of media impressions, including appearances on top ranking national
Hispanic network morning shows, articles in major Hispanic and general market dailies, features in national glossy
magazines such as People En Español, wire stories and dozens of radio, TV and print interviews. In addition, the
client exceeded their expectations in visits to the new portal, calls to Liver Foundation and we expect and plan for
increase in doctor visits as measured by local sales team.

Newlink based its success on media impressions from earned publicity in Spanish and English language outlets,
visits to new Spanish website, and number of stations airing PSA and resulting media ratings.


                                                                                                                       32
PREFERRED
MEDICAL
PLAN.
Preferred Medical Plan (PMP)

Objective:
Increase number of leads to call center.
Position Preferred Medical Plan as the most economical HMO option with
the best customer service.

Strategy:
Use an advisor character and slice of life vignettes to encourage consumers
to call to speak to an agent.
Upgrade creative production to differentiate from other low cost providers
Launch campaign internally first among employees and agents before going
live on TV and radio.

Creative Expression: What’s Your Plan?
The new PMP Advisor introduces a series of slice of live scenarios where
individuals and families find themselves asking what s their plan for the next
stage of their life (baby, new job). The plan?

Results:
Calls increased 25% in the first week of the campaign.
Qualified lead types improved.
MYLAN
PHARMACEUTICALS.
MYLAN’S SPANISH
    LANGUAGE BROCHURE




Transcreation of English version
 Patient Brochure for the U.S.
       Hispanic market.
 Spanish-language brochure
with relevant Hispanic friendly
  images and content to be
distributed in doctors’ offices
      across the country.




                                   1
WE   NEWLINK
CONNECT
    THE   SOCIAL
   DOTS   OFFERING.
Execution models and talent – both which have been developed under the principle of ‘learning by doing’
                 and on the basis of first-hand experiences in helping clients navigate the challenges posed by the ever-
                 changing social landscape.

                 Our execution models have been developed in-house, and have been built in response to the needs of
                 clients from all kinds of industries looking to adapt to their new business realities that have been
THE NEWLINK      redefined by the social web. These execution models are constantly fine-tuned by our home-grown team
                 of talent, who through their day-in and day-out experiences have earned a level of thoroughness in their
DIFFERENTIATOR   strategic and tactical capabilities that cannot be taught in any other manner.
SOCIAL   SOCIAL
IMPERATIVE
      no.1   RESEARCH
Social research refers to modern insight gathering methodologies that are executed for the purpose of
                  understanding a brand or company’s online landscape, and for purposes of polling audiences who are
                  active on social and/or digital platforms. Our track record in consulting services of the sort allows us to
                  safely say that in order to reach a sustainable and optimized operation that responds to the challenges
                  and opportunities of today’s online landscape, it is imperative to obtain and leverage the type of
                  knowledge provided by Social Research programs.

                  Using internally developed tools in combination with industry-leading monitoring services and the
                  analytic capabilities that characterize our human capital, we plan and we execute Social Research
THE               programs that adjust to the needs and challenges faced by clients of all types.

SOCIAL RESEARCH   THE WRITING IS ON THE WALL: connecting the dots between the insights needed to take assertive
                  actions in today’s online world has become a business imperative for any brand or company with
IMPERATIVE        ambitions of coherence and growth.

                                                    Social Research.
PROGRAM:
             ONLINE AUDIT
    Evaluation of the brand or company’s current
  digital and social footprint in order to understand
 its strengths and weaknesses in the context of its
online landscape, and in turn use this knowledge to
     reinforce its online positioning in the short,
                medium and long term.
  The evaluation also contemplates an analysis
 focused on the social and digital footprint of the
 brand or company’s relevant actors – that is, its
   consumers, competitors and collaborators.
   In addition, the evaluation includes a study of
 pertinent conversations that have occurred in the
 relevant past, as well as a trend-analysis on user
traffic observed on the social and digital platforms
          the brand or company controls.

                                                        Social Research.
PROGRAM:
ONLINE & SOCIAL POLLING
Implementation of an internally developed polling
methodology named Cre8tive Compass™ that uses
social and digital platforms to survey people who
    have been identified on the basis of their
 demographic profiles and interests manifested
   through their behavior on such platforms.
This methodology enables the gathering of insights
  such as habits, perceptions, etc., on any type of
relevant topic for the brand or company as per the
responses from a highly relevant sample of people.
The qualitative and quantitative results obtained are
  achieved by leveraging the unparalleled level of
audience segmentation and reach made possible by
 social networks such as Facebook, in combination
with data-capture and analysis techniques that have
              been developed in-house.

                                                        Social Research.
PROGRAM:
     ONLINE MONITORING
Daily exercise that provides real-time alerts based on
mentions of the brand, company, and/or competitors
  on social and digital platforms in order to trigger
        quick-response actions if warranted.
In addition, the exercise includes a daily report which
 categorizes the mentions discovered on the basis of
most relevant according to pre-established themes, or
     according to any category or format type that
 facilitates the consumption of the information for the
                         client.
    The benefits of this exercise include the early
      detection of potential crisis situations, the
 identification of false or factually wrong information
  generated by third parties, relevant conversations
       generated by influencers, among others.


                                                          Social Research.
PROGRAM:
  ONLINE TREND ANALISIS
Execution of a qualitative study conducted in order to
uncover opinions, habits, interests, and/or triggers of
conversations that have occurred on social or digital
  platforms through the use of a tool designed for
  capturing and processing large volumes of data.
    The study is characterized by its high degree of
accuracy given that the tool used to execute captures
 information on the basis of speech patterns and not
just key-words, while also allowing segmentation by
   languages, countries, and a wide range of social
                and/or digital platforms.
Insights from the study shed light on what audiences
     are saying, what social or digital platforms
  they’re using to say it, why they’re saying it, all of
which can be leveraged to support brand or company
                      objectives.

                                                           Social Research.
SOCIAL   SOCIAL
IMPERATIVE
      no.2   MARKETING
Social Marketing refers to all types of efforts generated by the brand or company to communicate with audiences active on
                   social and/or digital platforms. Our first-hand experience in planning and executing Social Marketing efforts has taught us
                   that successful strategies in today’s online world demand the combined use of contemporary online channels – i.e. those that
                   the brand controls (owned channels), those powered by 3rd parties and/or individuals active on social platforms (earned
                   channels), and those that have been designed for amplifying content via paid media (paid channels). The synchronized use of
                   said channels enables the brand or company to reach audiences exactly where, how, and when they desire, no matter what
                   channel of device they use in their day-to-day to consume and discover information.

                   Using internally developed execution models in combination with the project management skills accumulated by our human
THE                capital, we plan and execute Social Marketing programs that outperform traditional methods of consumer-facing marketing.

SOCIAL MARKETING   THE WRITING IS ON THE WALL: connecting the dots between the synchronized use of today’s online channels needed to
                   effectively reach audiences in today’s world has become a business imperative for any brand or company with ambitions of
IMPERATIVE         impact and relevance.


                                                          Social Marketing.
PROGRAM:
SOCIAL PROFILE MANAGEMENT
Implementation of a monthly process designed for the
  production of content that is hosted on the brand or
company’s social channels (owned channels) under a
    smart-framework that helps identify what media
 formats, conversations themes, and days of the week
   prove to be most effective in generating audience
            engagement (earned channels).
Simultaneously, the process incorporates an element
of paid media via social platforms (paid channels) as a
means of ensuring maximum exposure and relevance
         of the brand or company’s content.
The process also relies on guidelines for moderation,
escalation, etc., that ensure that the daily management
   of the brand or company’s participation on social
  platforms is executed in a manner that is effective,
   protected, and aligned with business objectives.

                                                          Social Marketing.
PROGRAM:
SOCIALLY CALIBRATED CONTENT BOOST
    Execution of amplification tactics focused on
   extending the visibility of content generated by
      the brand or company on social or digital
   platforms it controls (owned channels), as well
          as 3rd parties (earned channels).
  The ultimate goal is to increase the consumption
  of key messages on the part of specific interest
   groups or influencers by way of leveraging the
   micro-targeting and reach potential enabled by
            social and digital platforms.
   The content amplification tactics used allow for
     the flexibility of executing in a manner that
   mentions the brand or company name, or in an
   anonymous fashion without ever compromising
               transparency standards.

                                                      Social Marketing.
PROGRAM:
CONTESTS & CAMPAIGNS
   Management of socially-driven contests or
campaigns that are hosted and promoted on the
   brand or company’s social profiles (owned
channels), with the objective of incentivizing and
 increasing interaction levels with existing and
     potential audiences (earned channels).
  The execution is conducted using specialized
  technologies that facilitate user interaction in
     accordance with specific technical and
promotional rules established by social networks
        such as Facebook and Twitter.
Its benefits include the growth of audiences (e.g.
 fans or followers), the capture of personal data
and opinions from users, as well as registrations
    to brand or company-hosted offline events.

                                                     Social Marketing.
PROGRAM:
        PROGRESSIVE PR
      Activation of tools that invigorate the
   consumption of brand or company relevant
 content generated by traditional PR efforts that
  end up manifested on 3 rd party blogs, online
 publications, user generated review sites, etc.
               (earned channels).
 This evolution beyond traditional methods of PR
    relies on the use of socially-driven micro-
targeting tools made possible by social networks
  (paid channels) that enable a higher degree of
         reach and qualitative readership.
In turn, this provides the brand or company with
greater impact potential and control in regards to
who and how many people consume the content
        driven by its traditional PR efforts.

                                                     Social Marketing.
SOCIAL   SOCIAL
IMPERATIVE
      no.3   BUSINESS
Social Business refers to the development and preparation of internal structures needed to help a brand or company adapt to
                  the new operating realities that have arisen as a consequence of the changes brought on by the mainstream use of social and
                  digital platforms. Our experience in this type of consulting has taught us that in order to ensure the sustainability and
                  optimization of such structures it is essential to 1) create teams empowered with the skillset needed to navigate the social and
                  digital landscape, 2) have the know-how to budget accordingly, 3) build a framework that enables the orderly growth of the
                  social and digital footprint of the brand or company, 4) establish guidelines to prevent and/or manage crises situations, and
                  lastly, 5) determine the operating costs or revenue streams involved.

                  Using methodologies that have been developed in-house in combination with the counseling capabilities earned by our human

THE               capita, we plan and we execute Social Business programs that respond to the specific operating needs of clients of divers
                  industries.

SOCIAL BUSINESS   THE WRITING IS ON THE WALL: connecting the dots between the internal transformations that need to happen in order to

IMPERATIVE        confront the new operating realities of today’s world has become a business imperative for any brand or company with
                  ambition of innovation and long-term success.


                                                            Social Business.
PROGRAM:
       CRISIS READINESS
  Development or optimization of a plan of action
created to prevent and/or manage crisis situations,
while taking into account the realities posed by the
    online landscape the brand or company is
                  confronted with.
 This development or update to the action plan is
 carried out in a series of exercises that establish
guidelines and instructions that fortify the brand or
 company’s preventive and proactive front against
 adverse situations that may detonate on social or
                  digital platforms.
These exercises also contemplate the production of
the tools that ensure that the execution of the action
plan happens in an effective and error-free manner,
  along with training sessions on how to use such
                        tools.

                                                         Social Business.
PROGRAM:
INTERNAL EMPOWERMENT
 Execution of a series of collaborative exercises that
   serve as a source of intelligence to be applied
towards the development and optimization of a team
   within the operational structure of the brand or
    company that is tasked with looking after its
            positioning in the online space.
   The exercises take into account the creation of
management tools such as performance reports that
  define what the key performance indicators are,
instructions on how to obtain them, as well as who
               should receive them.
Likewise, guidelines are produced in relation to the
   type and skill-set of human capital needed for
  internal empowerment, as well as the financial
 structures that need to be in place to ensure the
             sustainability of the team.

                                                         Social Business.
PROGRAM:
  CORPORATE GOVERNANCE
 Creation of a manual that establishes the corporate
guidelines that different departments within the brand
     or company, along with its employees and
    spokespeople, need to follow as part of their
 participation on social and digital platforms from a
               professional perspective.
 This is accompanied by training sessions intended to
help enforce the policies created in accordance to the
brand or company’s online landscape, thus supporting
      its coherent participation across the board.
Following these guidelines minimizes the possibility of
    internal disconnects that may result in adverse
 situations sparked on social or digital platforms, and
also ensures the efficient use of resources invested in
     supporting the business via the online world.


                                                          Social Business.
PROGRAM:
      SUSTAINED INNOVATION
  Exercise focused on evaluating key performance
    indicators related to interaction and content
   consumption levels the brand or company has
achieved through its participation on social platforms
 over a period of time in order to determine how to
             improve its performance.
 The exercise also contemplates a review of trends
impacting the brand or company’s online landscape
  as a means of being proactive in keeping it up to
        speed with changes in the industry.
The result of this exercise is the permanent evolution
of the brand or company’s presence within the online
      world, taking advantage of efficiencies and
     opportunities that give it an edge against its
                     competitors.

                                                         Social Business.
CHANGE IS ONE OF THE MANY
OPPORTUNITIES LIFE GIVES US.
THANK YOU
Jorge A. Ortega
Managing Partner, Newlink America, Miami


Jorge Ortega is founder and managing partner of Newlink America, one of the fastest growing Hispanic-owned strategic
communications agencies. Part of the Newlink Group of Companies, the integrated consulting firm, Jorge and partners,
Eduardo del Rivero and Sergio Roitberg, lead a team of experienced professionals providing research, strategy, creative and/or
media services to: Coca-Cola, ESPN Deportes, Discover Card, Bacardi USA, The College Board, Merck, Mylan, SER- National,
Palace Resorts, among other clients.

 Jorge brings 25 years of experience working with major clients developing strategic and innovative programs across the
Americas. A leading communications practitioner in the Hispanic market, he was President of JeffreyGroup, where he more
than doubled the size of the firm, Jorge also started and built Burson-Marsteller’s U.S. Hispanic practice. He serves on the
advisory board of FSU’s Center for Hispanic Marketing Communication. Jorge’s video blog on Hispanic marketing topics
Newlink Conversations can be viewed at www.youtube.com/newlinkamerica. Follow him on Twitter @jortegakb.
Eduardo del Rivero
Partner, Newlink America, Miami



Eduardo del Rivero has a long and extensive career in advertising, marketing and media, including sixteen years as partner-owner
of his own firm, del Rivero Messianu Advertising, a major U.S. Hispanic agency, subsequently sold to DDB Worldwide. Eduardo
began his career in London with Ogilvy & Mather. Immediately after, he joined Young & Rubicam, spending ten years in Mexico
City and a year in Paris handling accounts such as Procter & Gamble, General Foods and Frito Lay. Later, he was appointed VP at
Ogilvy, adding media to his scope of responsibilities and working with clients such as American Express, Kimberly Clark, Mattel
and Nestle.

Attracted by the emerging Hispanic market in the U.S., Eduardo joined MD & A, a top-ranking U.S. Hispanic agency, where he
worked with marquee brands such as Tylenol, Sears, Miller Brewing Co., Levi's and General Foods, among others. Additional client
experience includes Continental Airlines, Nokia, McDonald's, State Farm and Budweiser.
A pioneer in the Hispanic advertising industry, Eduardo embraced integrated communications and holistic marketing thinking long
before 360° thinking was a new marketing buzz word.
Emigdio Rojas
Group Account Manager, Newlink America, Miami



Emigdio has more than eight years in advertising working at global agencies in the USA managing integrated marketing
communication strategies for the U.S. Hispanic Market for clients such as: Procter & Gamble, J&J Merck and brands such as Pepcid,
Mylanta, Tide and Pampers among others. Expertise includes account management, strategy development, and consumer
research and insight development. Prior to Newlink, Emigdio was a partner at Avatar Creative where he managed the Amadeus
North America account. He developed a brand strategy and relevant consumer insights that led to the creation and launch of trade
and consumer collateral pieces for marketing initiatives including digital banners, email blasts, micro-sites, event production and
other communication materials.

Emigdio was also an Account Supervisor at Zubi Advertising where he worked with clients such as J.M. Smuckers and Unilever. In
that role, he was responsible for managing and leading overall planning strategies including digital and social media initiatives, as
well as day-to-day account management. Emigdio spent several years at Saatchi & Saatchi in NYC leading the Pampers and Tide
account teams for P&G. While at Saatchi, he managed and led several holistic advertising campaigns from strategy to creative
development to production and final commercialization.
Jose Luis Villa
Managing Director, Newlink Factory, Miami


Observation, curiosity and experimentation are the cornerstones of innovation, thinks Jose Luis Villa, graphic designer and
artist by profession, analytical and creative by conviction.
In 1987 he made his first incursion into advertising joining TBWA Teran. Then he went to Lintas Mexico, where he
collaborated with Lintas Madrid and Lintas Chile offices. In 1994 he moved to the U.S. to meet the needs of the growing
Hispanic market and Latin America in the prestigious advertising agency del Rivero Messianu DDB working for clients such
as: Coca-Cola, Volkswagen, McDonald’s, Budweiser, Telefonica, Nokia among others.

Then he founded via alterna, a branding & communications consultancy firm, with clients such as Latin Grammy, Randstad,
Continucare, Hoteles Posadas, Microsoft and the Bahamas. His most recent creative approach has been the use of new
platforms in combination with traditional experiences to connect consumers with brands in effective and relevant ways.
Today he is giving all his knowledge, passion and talent to create new consumer engagement through Social Business,
Content, Digital and Audio Visual Production, Creativity and Design in Newlink Factory. An award winning creative director,
he has also served as a judge at various festivals and for publications in the world of advertising including the Chicago
International Film Festival, NY Festival, The Eye of Latin America, Advertising Age, Lüzer's International Archive finalist in
Cannes, FIAP, among others. He was co-founder and board member of the prestigious “CIRCULO CREATIVO,” in 2007
serving as president of that institution significantly expanding its vision and horizon.
Mauricio Samayoa
Director, Newlink Factory, Miami


Mauricio began his career in finance, worked in PR, earned his MBA and has evolved into a full-blown Social Business
strategist out of a genuine passion for all things ‘social’ – i.e. Social Media and Social Business Design. His career blends
together practical knowledge in making business decisions based on hard numbers, business strategy creation, and first-hand
experience to building and scaling the participation of high-profile brands on the social web.
His career in the communications consulting business started at Newlink Group in the early 2000s. He has been instrumental
in driving Social Media strategies and campaigns for Newlink America clients such as ESPN Deportes, Coca-Cola, HATUEY and
Bacardi USA.

Before rejoining Newlink Group as Head of Newlink Social in 2011, Mauricio spent three years in London earning real-world,
on-the-ground experience in bridging the gap between Social Media strategy and Social Media execution for global brands
such as 20th Century Fox, The Macallan Whisky, and Jameson Irish Whiskey, as part of the team at Social Media agency
wearesocial.net. Additionally, Mauricio has executed successful social business models for Cancun CVB, Panama Tourism,
and Palace Resorts.
Barbara Pernaris
Executive Producer, Newlink America, Miami


Barbara brings 20 years of film, broadcast and event production expertise. She has worked with top Hispanic agencies such as
DRM/DDB (now Alma/DDB), Bienestar-LCG (now Publicis), BBDO-Miami (now BBDO) Zubi Advertising, and SiboneyUSA. For Newlink
America, she has managed all aspects of event production as well as photo and video shots for clients such ESPN Deportes, Palace
Resorts, Bacardi USA, Preferred Medical Plan, WGEN-TV, among others.

She has been lead the advertising and promotional production, including directing, for clients such as McDonald’s, Johnson &
Johnson/Merck, Visa, Pepsi, Ford, Sears, AA, Susan G. Komen Foundation, Food Lion (Delhaize America), Winn-Dixie, AA Arena/Miami
Heat, SC Johnson Wax, Mobil, P&G, General Mills, Kraft Foods, Unilever, Colgate Palmolive, Blue Cross and Blue Shield – FL, Bacardi
USA.She has also produced full length motion pictures, TV pilots and episodes and music videos, as well as, music concerts, live stage
productions and public events.Barbara holds Bachelor’s degree in Business from Florida International University, a Bachelor of Arts in
Film Production from NYU and a Master’s in Communications and Film from the University of Miami. She is an award-winning
producer/filmmaker and has been awarded an ADDY and a TELLY in advertising. She is also fluent in Spanish and Italian.




                                                                                                                                    65
Liza Rodriguez,
Manager
Newlink America, New York


Liza joined Newlink America from Health Media Strategies in New York City. Today she is managing the Hispanic Market
Development engagement for Mylan Pharmaceuticals dealing with on the company’s most competitive product segments
targeting the Latino community. Prior to joining Newlink, , Liza worked for Health Media Strategies where she managed media
and PR efforts for New York Times best-selling author and TV physician, Dr. Ian Smith, including five of his national book tours and
The Makeover Mile, Believe in Healthy BP and Be Sickle Smart, national campaigns focused on improving the health of minority
communities. While part of the Health Media Strategies team, she worked with companies and organizations in both the public
and private sectors including The President’s Council on Fitness, Sports and Nutrition, Novartis Pharmaceuticals, Coca-Cola, CVS
Caremark, ZocDoc.com, The Home Depot, The Las Vegas Convention and Visitors Authority and St. Martin’s Press. She also
liaised with various media outlets and agencies including BET, VH1, Radio-One, Granada Entertainment, Rachael Ray, The
Doctors, The Tom Joyner Morning Show and The Steve Harvey Morning Show.

Liza has an extensive communications and media background with experience as a journalist, publicist and educator. Her entry
into TV journalism began at WNBC’s Today in New York where she worked in the special projects medical unit. From there, she
moved to ABC World News in London and WSVN’s Today in Florida at the Fox affiliate in Miami. Her journalism experience
extends to print and radio. She has been published by The New York Times, The Economist, Broadcasting & Cable Magazine and
Sales & Marketing Magazine and written for the nationally-syndicated radio program, HealthWatch on American Urban Radio
Networks.

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Newlink Loves Coke

  • 1.
  • 2. WE CAN’T DO THINGS THE WAY WE DID TEN YEARS AGO…
  • 4. WE’RE LIVING THE GREATEST CHANGE SINCE THE INDUSTRIAL REVOLUTION
  • 5. 2001 + Great Western Bank + Eckerd + Circuit City + Borders Bookstores + A&P SOUND FAMILIAR?
  • 6. 30% + DISAPPEARED 70% WOULD NOT BE MISSED
  • 7. THE MOST VALUABLE COMPANY APPLE INDUSTRIA MAS VALIOSA LAS COMPANIAS EXITOSS NO EXISTIAN
  • 8. THE WORLD HAS CHANGED FOREVER
  • 10. NOW PEOPLE DEMAND MORE FROM BRANDS, PRODUCTS, COMPANIES AND EACH OTHER
  • 11. BEHAVIOR-COMMUNICATION-MESSAGE WE BELIEVE IN: ➔ TRANSPARENCY ➔ COLLABORATION ➔ VELOCITY ➔ SOCIAL CONSCIOUSNESS
  • 12. IN A WORLD THAT IS SMARTER AND MORE COMPETITIVE, WE MUST BE MORE EFFECTIVE.
  • 13. CREATING AN EFFECTIVE WORLD WE CONNECT THE DOTS.
  • 15. CENTERS OF EXCELLENCE. OFFICES: STRATEGIC PARTNERS USA: Miami / New York Canada Mexico Guatemala Dominican Republic Panama Colombia Venezuela Peru Brazil Chile Argentina
  • 16. PLANNING WITHOUT ACTION: DREAM ACTION WITHOUT PLANNING : NIGHTMARE P L A N N I N G I S A N O B L I G A T I O N
  • 18. INTERNAL: EXTERNAL:  Employees  Crowd  Clients  Mass  Vendors  Many to many WE PLAN. MESSAGE Orbital Communications INTERPERSONAL:  One on one  One to Many
  • 19. ORBITAL WE PLAN. BRANDING WE DO. OWNED MEDIA EARNED MEDIA CENTRAL IDEA PAID MEDIA
  • 21. Deep and thorough knowledge of the U.S. Hispanic market
  • 22. WE BELIEVE IN BUILDING LONG-LASTING RELATIONSHIPS.
  • 23. WE LIVE IN A DIVERSE COUNTRY WITH DIVERSE CULTURES AND COMMUNITIES. NEWLINK AMERICA IS A COMMUNICATIONS FIRM PROVIDING ORBITAL STRATEGY PLANNING AND PROGRAM DEVELOPMENT TO CLIENTS ACROSS THE AMERICAS • New strategic approach to communications • Multi-disciplinary creative talent and resources • Hispanic-owned firm
  • 24. WE TRANSFORM STRATEGIES INTO THE ACTIONS, WORDS AND IMAGES THAT BRING A PLAN TO LIFE, GENERATING THE RESPONSE DESIRED BY EACH CLIENT.
  • 25. NEWLINK EXPERTISE INTEGRATED PRACTICES - THE VALUE WE OFFER TO THE CLIENT CREATIVITY SOCIAL PUBLIC & DESIGN BUSINESS RELATIONS AUDIOVISUAL CONTENT EVENT & DIGITAL DEVELOPMENT MANAGEMENT PRODUCTION
  • 27. DEEPEN Coca-Cola’s relationship with Hispanic moms and community by providing tools to help them plan their college education. CAMPAIGN HIGHLIGHT Coca-Cola’s partnership with the Hispanic Scholarship Fund (HSF) in creating awareness about the OBJECTIVES college attainment gap among Hispanics. INCREASE engagement with community organizations in support of Hispanic education. DESTAPA SU SUPPORT local retailers through POS (retail) and My Coke Rewards (MCR) (retail + digital). FUTURO BOOST awareness and drive traffic to MCR/HSF microsite among Hispanic consumers. ENCOURAGE act of giving among Hispanic consumers to collect MCR points and donate towards the HSF.
  • 28.  Media Training CAMPAIGN  PSA Taping / Distribution ELEMENTS  Photo Shoot  PR Newswire Placement  Lead Press Release / e-Press Kit  Flyer for Retail / Community Partner  Media Day in Miami  Social Media Activations  Event at Miami Local High School  Press Phone Interviews  Call to Action Press Alert  College Board / HSF Community Outreach  Blogger Engagement  Radio Drop (fridge + product + PSA script)
  • 29. SPOKESPERSON Identified Henry Cejudo, the Olympic gold medalist who became the youngest American wrestler to ever win an Olympic gold medal, as a relevant spokesperson for the brand t o drive the Destapa Su Futuro campaign & inspire Latinos to achieve success through education.
  • 30. Total Impressions: 32,527,632 KEY Print: 432,509 PERFORMANCE Online: 28,897,005 INDICATORS. TV: 2,893,589 Social: 304,529
  • 32. MERCK’S HEPATITIS-C “TOCA EL TEMA” CAMPAIGN MERCK’S HEPATITIS-C “TOCA EL TEMA” CAMPAIGN Through the use of award-winning artist, Jon Secada, we developed an unbranded campaign to raise awareness of the disease by highlighting Secada’s personal connection to the disease. The campaign entailed a call-to-action for caregivers/patients to take action and speak with their HCPs about their options. Given its existing perception, we also aimed to reduce stigma about the disease, a key barrier to treatment in Hispanic community. Finally, we aimed to demonstrate Merck’s commitment to HCV among Hispanic community. The campaign included a microsite, which served as a complete information source to deliver culturally relevant health messages, as well as encouraged consumers to call the Liver Foundation’s Spanish-language hotline. The campaign also included the development of a PSA and respective media campaign in both Spanish and English to appeal to both Spanish dominant and English dominant U.S. Hispanic consumers, as well as a comprehensive communications launch plan that integrated traditional media relations strategies. Results: Although we cannot divulge final results for confidential reasons, Newlink America, working with the client’s general market agency, garnered millions of media impressions, including appearances on top ranking national Hispanic network morning shows, articles in major Hispanic and general market dailies, features in national glossy magazines such as People En Español, wire stories and dozens of radio, TV and print interviews. In addition, the client exceeded their expectations in visits to the new portal, calls to Liver Foundation and we expect and plan for increase in doctor visits as measured by local sales team. Newlink based its success on media impressions from earned publicity in Spanish and English language outlets, visits to new Spanish website, and number of stations airing PSA and resulting media ratings. 32
  • 34. Preferred Medical Plan (PMP) Objective: Increase number of leads to call center. Position Preferred Medical Plan as the most economical HMO option with the best customer service. Strategy: Use an advisor character and slice of life vignettes to encourage consumers to call to speak to an agent. Upgrade creative production to differentiate from other low cost providers Launch campaign internally first among employees and agents before going live on TV and radio. Creative Expression: What’s Your Plan? The new PMP Advisor introduces a series of slice of live scenarios where individuals and families find themselves asking what s their plan for the next stage of their life (baby, new job). The plan? Results: Calls increased 25% in the first week of the campaign. Qualified lead types improved.
  • 36. MYLAN’S SPANISH LANGUAGE BROCHURE Transcreation of English version Patient Brochure for the U.S. Hispanic market. Spanish-language brochure with relevant Hispanic friendly images and content to be distributed in doctors’ offices across the country. 1
  • 37. WE NEWLINK CONNECT THE SOCIAL DOTS OFFERING.
  • 38. Execution models and talent – both which have been developed under the principle of ‘learning by doing’ and on the basis of first-hand experiences in helping clients navigate the challenges posed by the ever- changing social landscape. Our execution models have been developed in-house, and have been built in response to the needs of clients from all kinds of industries looking to adapt to their new business realities that have been THE NEWLINK redefined by the social web. These execution models are constantly fine-tuned by our home-grown team of talent, who through their day-in and day-out experiences have earned a level of thoroughness in their DIFFERENTIATOR strategic and tactical capabilities that cannot be taught in any other manner.
  • 39. SOCIAL SOCIAL IMPERATIVE no.1 RESEARCH
  • 40. Social research refers to modern insight gathering methodologies that are executed for the purpose of understanding a brand or company’s online landscape, and for purposes of polling audiences who are active on social and/or digital platforms. Our track record in consulting services of the sort allows us to safely say that in order to reach a sustainable and optimized operation that responds to the challenges and opportunities of today’s online landscape, it is imperative to obtain and leverage the type of knowledge provided by Social Research programs. Using internally developed tools in combination with industry-leading monitoring services and the analytic capabilities that characterize our human capital, we plan and we execute Social Research THE programs that adjust to the needs and challenges faced by clients of all types. SOCIAL RESEARCH THE WRITING IS ON THE WALL: connecting the dots between the insights needed to take assertive actions in today’s online world has become a business imperative for any brand or company with IMPERATIVE ambitions of coherence and growth. Social Research.
  • 41. PROGRAM: ONLINE AUDIT Evaluation of the brand or company’s current digital and social footprint in order to understand its strengths and weaknesses in the context of its online landscape, and in turn use this knowledge to reinforce its online positioning in the short, medium and long term. The evaluation also contemplates an analysis focused on the social and digital footprint of the brand or company’s relevant actors – that is, its consumers, competitors and collaborators. In addition, the evaluation includes a study of pertinent conversations that have occurred in the relevant past, as well as a trend-analysis on user traffic observed on the social and digital platforms the brand or company controls. Social Research.
  • 42. PROGRAM: ONLINE & SOCIAL POLLING Implementation of an internally developed polling methodology named Cre8tive Compass™ that uses social and digital platforms to survey people who have been identified on the basis of their demographic profiles and interests manifested through their behavior on such platforms. This methodology enables the gathering of insights such as habits, perceptions, etc., on any type of relevant topic for the brand or company as per the responses from a highly relevant sample of people. The qualitative and quantitative results obtained are achieved by leveraging the unparalleled level of audience segmentation and reach made possible by social networks such as Facebook, in combination with data-capture and analysis techniques that have been developed in-house. Social Research.
  • 43. PROGRAM: ONLINE MONITORING Daily exercise that provides real-time alerts based on mentions of the brand, company, and/or competitors on social and digital platforms in order to trigger quick-response actions if warranted. In addition, the exercise includes a daily report which categorizes the mentions discovered on the basis of most relevant according to pre-established themes, or according to any category or format type that facilitates the consumption of the information for the client. The benefits of this exercise include the early detection of potential crisis situations, the identification of false or factually wrong information generated by third parties, relevant conversations generated by influencers, among others. Social Research.
  • 44. PROGRAM: ONLINE TREND ANALISIS Execution of a qualitative study conducted in order to uncover opinions, habits, interests, and/or triggers of conversations that have occurred on social or digital platforms through the use of a tool designed for capturing and processing large volumes of data. The study is characterized by its high degree of accuracy given that the tool used to execute captures information on the basis of speech patterns and not just key-words, while also allowing segmentation by languages, countries, and a wide range of social and/or digital platforms. Insights from the study shed light on what audiences are saying, what social or digital platforms they’re using to say it, why they’re saying it, all of which can be leveraged to support brand or company objectives. Social Research.
  • 45. SOCIAL SOCIAL IMPERATIVE no.2 MARKETING
  • 46. Social Marketing refers to all types of efforts generated by the brand or company to communicate with audiences active on social and/or digital platforms. Our first-hand experience in planning and executing Social Marketing efforts has taught us that successful strategies in today’s online world demand the combined use of contemporary online channels – i.e. those that the brand controls (owned channels), those powered by 3rd parties and/or individuals active on social platforms (earned channels), and those that have been designed for amplifying content via paid media (paid channels). The synchronized use of said channels enables the brand or company to reach audiences exactly where, how, and when they desire, no matter what channel of device they use in their day-to-day to consume and discover information. Using internally developed execution models in combination with the project management skills accumulated by our human THE capital, we plan and execute Social Marketing programs that outperform traditional methods of consumer-facing marketing. SOCIAL MARKETING THE WRITING IS ON THE WALL: connecting the dots between the synchronized use of today’s online channels needed to effectively reach audiences in today’s world has become a business imperative for any brand or company with ambitions of IMPERATIVE impact and relevance. Social Marketing.
  • 47. PROGRAM: SOCIAL PROFILE MANAGEMENT Implementation of a monthly process designed for the production of content that is hosted on the brand or company’s social channels (owned channels) under a smart-framework that helps identify what media formats, conversations themes, and days of the week prove to be most effective in generating audience engagement (earned channels). Simultaneously, the process incorporates an element of paid media via social platforms (paid channels) as a means of ensuring maximum exposure and relevance of the brand or company’s content. The process also relies on guidelines for moderation, escalation, etc., that ensure that the daily management of the brand or company’s participation on social platforms is executed in a manner that is effective, protected, and aligned with business objectives. Social Marketing.
  • 48. PROGRAM: SOCIALLY CALIBRATED CONTENT BOOST Execution of amplification tactics focused on extending the visibility of content generated by the brand or company on social or digital platforms it controls (owned channels), as well as 3rd parties (earned channels). The ultimate goal is to increase the consumption of key messages on the part of specific interest groups or influencers by way of leveraging the micro-targeting and reach potential enabled by social and digital platforms. The content amplification tactics used allow for the flexibility of executing in a manner that mentions the brand or company name, or in an anonymous fashion without ever compromising transparency standards. Social Marketing.
  • 49. PROGRAM: CONTESTS & CAMPAIGNS Management of socially-driven contests or campaigns that are hosted and promoted on the brand or company’s social profiles (owned channels), with the objective of incentivizing and increasing interaction levels with existing and potential audiences (earned channels). The execution is conducted using specialized technologies that facilitate user interaction in accordance with specific technical and promotional rules established by social networks such as Facebook and Twitter. Its benefits include the growth of audiences (e.g. fans or followers), the capture of personal data and opinions from users, as well as registrations to brand or company-hosted offline events. Social Marketing.
  • 50. PROGRAM: PROGRESSIVE PR Activation of tools that invigorate the consumption of brand or company relevant content generated by traditional PR efforts that end up manifested on 3 rd party blogs, online publications, user generated review sites, etc. (earned channels). This evolution beyond traditional methods of PR relies on the use of socially-driven micro- targeting tools made possible by social networks (paid channels) that enable a higher degree of reach and qualitative readership. In turn, this provides the brand or company with greater impact potential and control in regards to who and how many people consume the content driven by its traditional PR efforts. Social Marketing.
  • 51. SOCIAL SOCIAL IMPERATIVE no.3 BUSINESS
  • 52. Social Business refers to the development and preparation of internal structures needed to help a brand or company adapt to the new operating realities that have arisen as a consequence of the changes brought on by the mainstream use of social and digital platforms. Our experience in this type of consulting has taught us that in order to ensure the sustainability and optimization of such structures it is essential to 1) create teams empowered with the skillset needed to navigate the social and digital landscape, 2) have the know-how to budget accordingly, 3) build a framework that enables the orderly growth of the social and digital footprint of the brand or company, 4) establish guidelines to prevent and/or manage crises situations, and lastly, 5) determine the operating costs or revenue streams involved. Using methodologies that have been developed in-house in combination with the counseling capabilities earned by our human THE capita, we plan and we execute Social Business programs that respond to the specific operating needs of clients of divers industries. SOCIAL BUSINESS THE WRITING IS ON THE WALL: connecting the dots between the internal transformations that need to happen in order to IMPERATIVE confront the new operating realities of today’s world has become a business imperative for any brand or company with ambition of innovation and long-term success. Social Business.
  • 53. PROGRAM: CRISIS READINESS Development or optimization of a plan of action created to prevent and/or manage crisis situations, while taking into account the realities posed by the online landscape the brand or company is confronted with. This development or update to the action plan is carried out in a series of exercises that establish guidelines and instructions that fortify the brand or company’s preventive and proactive front against adverse situations that may detonate on social or digital platforms. These exercises also contemplate the production of the tools that ensure that the execution of the action plan happens in an effective and error-free manner, along with training sessions on how to use such tools. Social Business.
  • 54. PROGRAM: INTERNAL EMPOWERMENT Execution of a series of collaborative exercises that serve as a source of intelligence to be applied towards the development and optimization of a team within the operational structure of the brand or company that is tasked with looking after its positioning in the online space. The exercises take into account the creation of management tools such as performance reports that define what the key performance indicators are, instructions on how to obtain them, as well as who should receive them. Likewise, guidelines are produced in relation to the type and skill-set of human capital needed for internal empowerment, as well as the financial structures that need to be in place to ensure the sustainability of the team. Social Business.
  • 55. PROGRAM: CORPORATE GOVERNANCE Creation of a manual that establishes the corporate guidelines that different departments within the brand or company, along with its employees and spokespeople, need to follow as part of their participation on social and digital platforms from a professional perspective. This is accompanied by training sessions intended to help enforce the policies created in accordance to the brand or company’s online landscape, thus supporting its coherent participation across the board. Following these guidelines minimizes the possibility of internal disconnects that may result in adverse situations sparked on social or digital platforms, and also ensures the efficient use of resources invested in supporting the business via the online world. Social Business.
  • 56. PROGRAM: SUSTAINED INNOVATION Exercise focused on evaluating key performance indicators related to interaction and content consumption levels the brand or company has achieved through its participation on social platforms over a period of time in order to determine how to improve its performance. The exercise also contemplates a review of trends impacting the brand or company’s online landscape as a means of being proactive in keeping it up to speed with changes in the industry. The result of this exercise is the permanent evolution of the brand or company’s presence within the online world, taking advantage of efficiencies and opportunities that give it an edge against its competitors. Social Business.
  • 57. CHANGE IS ONE OF THE MANY OPPORTUNITIES LIFE GIVES US.
  • 59. Jorge A. Ortega Managing Partner, Newlink America, Miami Jorge Ortega is founder and managing partner of Newlink America, one of the fastest growing Hispanic-owned strategic communications agencies. Part of the Newlink Group of Companies, the integrated consulting firm, Jorge and partners, Eduardo del Rivero and Sergio Roitberg, lead a team of experienced professionals providing research, strategy, creative and/or media services to: Coca-Cola, ESPN Deportes, Discover Card, Bacardi USA, The College Board, Merck, Mylan, SER- National, Palace Resorts, among other clients. Jorge brings 25 years of experience working with major clients developing strategic and innovative programs across the Americas. A leading communications practitioner in the Hispanic market, he was President of JeffreyGroup, where he more than doubled the size of the firm, Jorge also started and built Burson-Marsteller’s U.S. Hispanic practice. He serves on the advisory board of FSU’s Center for Hispanic Marketing Communication. Jorge’s video blog on Hispanic marketing topics Newlink Conversations can be viewed at www.youtube.com/newlinkamerica. Follow him on Twitter @jortegakb.
  • 60. Eduardo del Rivero Partner, Newlink America, Miami Eduardo del Rivero has a long and extensive career in advertising, marketing and media, including sixteen years as partner-owner of his own firm, del Rivero Messianu Advertising, a major U.S. Hispanic agency, subsequently sold to DDB Worldwide. Eduardo began his career in London with Ogilvy & Mather. Immediately after, he joined Young & Rubicam, spending ten years in Mexico City and a year in Paris handling accounts such as Procter & Gamble, General Foods and Frito Lay. Later, he was appointed VP at Ogilvy, adding media to his scope of responsibilities and working with clients such as American Express, Kimberly Clark, Mattel and Nestle. Attracted by the emerging Hispanic market in the U.S., Eduardo joined MD & A, a top-ranking U.S. Hispanic agency, where he worked with marquee brands such as Tylenol, Sears, Miller Brewing Co., Levi's and General Foods, among others. Additional client experience includes Continental Airlines, Nokia, McDonald's, State Farm and Budweiser. A pioneer in the Hispanic advertising industry, Eduardo embraced integrated communications and holistic marketing thinking long before 360° thinking was a new marketing buzz word.
  • 61. Emigdio Rojas Group Account Manager, Newlink America, Miami Emigdio has more than eight years in advertising working at global agencies in the USA managing integrated marketing communication strategies for the U.S. Hispanic Market for clients such as: Procter & Gamble, J&J Merck and brands such as Pepcid, Mylanta, Tide and Pampers among others. Expertise includes account management, strategy development, and consumer research and insight development. Prior to Newlink, Emigdio was a partner at Avatar Creative where he managed the Amadeus North America account. He developed a brand strategy and relevant consumer insights that led to the creation and launch of trade and consumer collateral pieces for marketing initiatives including digital banners, email blasts, micro-sites, event production and other communication materials. Emigdio was also an Account Supervisor at Zubi Advertising where he worked with clients such as J.M. Smuckers and Unilever. In that role, he was responsible for managing and leading overall planning strategies including digital and social media initiatives, as well as day-to-day account management. Emigdio spent several years at Saatchi & Saatchi in NYC leading the Pampers and Tide account teams for P&G. While at Saatchi, he managed and led several holistic advertising campaigns from strategy to creative development to production and final commercialization.
  • 62. Jose Luis Villa Managing Director, Newlink Factory, Miami Observation, curiosity and experimentation are the cornerstones of innovation, thinks Jose Luis Villa, graphic designer and artist by profession, analytical and creative by conviction. In 1987 he made his first incursion into advertising joining TBWA Teran. Then he went to Lintas Mexico, where he collaborated with Lintas Madrid and Lintas Chile offices. In 1994 he moved to the U.S. to meet the needs of the growing Hispanic market and Latin America in the prestigious advertising agency del Rivero Messianu DDB working for clients such as: Coca-Cola, Volkswagen, McDonald’s, Budweiser, Telefonica, Nokia among others. Then he founded via alterna, a branding & communications consultancy firm, with clients such as Latin Grammy, Randstad, Continucare, Hoteles Posadas, Microsoft and the Bahamas. His most recent creative approach has been the use of new platforms in combination with traditional experiences to connect consumers with brands in effective and relevant ways. Today he is giving all his knowledge, passion and talent to create new consumer engagement through Social Business, Content, Digital and Audio Visual Production, Creativity and Design in Newlink Factory. An award winning creative director, he has also served as a judge at various festivals and for publications in the world of advertising including the Chicago International Film Festival, NY Festival, The Eye of Latin America, Advertising Age, Lüzer's International Archive finalist in Cannes, FIAP, among others. He was co-founder and board member of the prestigious “CIRCULO CREATIVO,” in 2007 serving as president of that institution significantly expanding its vision and horizon.
  • 63. Mauricio Samayoa Director, Newlink Factory, Miami Mauricio began his career in finance, worked in PR, earned his MBA and has evolved into a full-blown Social Business strategist out of a genuine passion for all things ‘social’ – i.e. Social Media and Social Business Design. His career blends together practical knowledge in making business decisions based on hard numbers, business strategy creation, and first-hand experience to building and scaling the participation of high-profile brands on the social web. His career in the communications consulting business started at Newlink Group in the early 2000s. He has been instrumental in driving Social Media strategies and campaigns for Newlink America clients such as ESPN Deportes, Coca-Cola, HATUEY and Bacardi USA. Before rejoining Newlink Group as Head of Newlink Social in 2011, Mauricio spent three years in London earning real-world, on-the-ground experience in bridging the gap between Social Media strategy and Social Media execution for global brands such as 20th Century Fox, The Macallan Whisky, and Jameson Irish Whiskey, as part of the team at Social Media agency wearesocial.net. Additionally, Mauricio has executed successful social business models for Cancun CVB, Panama Tourism, and Palace Resorts.
  • 64. Barbara Pernaris Executive Producer, Newlink America, Miami Barbara brings 20 years of film, broadcast and event production expertise. She has worked with top Hispanic agencies such as DRM/DDB (now Alma/DDB), Bienestar-LCG (now Publicis), BBDO-Miami (now BBDO) Zubi Advertising, and SiboneyUSA. For Newlink America, she has managed all aspects of event production as well as photo and video shots for clients such ESPN Deportes, Palace Resorts, Bacardi USA, Preferred Medical Plan, WGEN-TV, among others. She has been lead the advertising and promotional production, including directing, for clients such as McDonald’s, Johnson & Johnson/Merck, Visa, Pepsi, Ford, Sears, AA, Susan G. Komen Foundation, Food Lion (Delhaize America), Winn-Dixie, AA Arena/Miami Heat, SC Johnson Wax, Mobil, P&G, General Mills, Kraft Foods, Unilever, Colgate Palmolive, Blue Cross and Blue Shield – FL, Bacardi USA.She has also produced full length motion pictures, TV pilots and episodes and music videos, as well as, music concerts, live stage productions and public events.Barbara holds Bachelor’s degree in Business from Florida International University, a Bachelor of Arts in Film Production from NYU and a Master’s in Communications and Film from the University of Miami. She is an award-winning producer/filmmaker and has been awarded an ADDY and a TELLY in advertising. She is also fluent in Spanish and Italian. 65
  • 65. Liza Rodriguez, Manager Newlink America, New York Liza joined Newlink America from Health Media Strategies in New York City. Today she is managing the Hispanic Market Development engagement for Mylan Pharmaceuticals dealing with on the company’s most competitive product segments targeting the Latino community. Prior to joining Newlink, , Liza worked for Health Media Strategies where she managed media and PR efforts for New York Times best-selling author and TV physician, Dr. Ian Smith, including five of his national book tours and The Makeover Mile, Believe in Healthy BP and Be Sickle Smart, national campaigns focused on improving the health of minority communities. While part of the Health Media Strategies team, she worked with companies and organizations in both the public and private sectors including The President’s Council on Fitness, Sports and Nutrition, Novartis Pharmaceuticals, Coca-Cola, CVS Caremark, ZocDoc.com, The Home Depot, The Las Vegas Convention and Visitors Authority and St. Martin’s Press. She also liaised with various media outlets and agencies including BET, VH1, Radio-One, Granada Entertainment, Rachael Ray, The Doctors, The Tom Joyner Morning Show and The Steve Harvey Morning Show. Liza has an extensive communications and media background with experience as a journalist, publicist and educator. Her entry into TV journalism began at WNBC’s Today in New York where she worked in the special projects medical unit. From there, she moved to ABC World News in London and WSVN’s Today in Florida at the Fox affiliate in Miami. Her journalism experience extends to print and radio. She has been published by The New York Times, The Economist, Broadcasting & Cable Magazine and Sales & Marketing Magazine and written for the nationally-syndicated radio program, HealthWatch on American Urban Radio Networks.