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Uber’s Extraordinary Growth Engine
By Sean Ellis, Morgan Brown
Uber Disrupting Local Transportation
GrowthHackers.com
• Entrenched taxi services panicking
• 70+ cities around the world
• $1.5B expansion war chest
Needed to Connect the Dots
Frustrated Passengers Empty Town Cars
GrowthHackers.com
1st Launched in San Francisco
GrowthHackers.com
• Tech early adopters
• SF spotty cab service
• Event sponsorship
• Strong word of mouth
Launch Controversy Brings Attention
GrowthHackers.com
Repeatable Uber Growth Engine
GrowthHackers.com
1. City by City Rollout Formula
Tailor unique approach to each city
GrowthHackers.com
2. Free Rides for Referrals
Double sided referral program
GrowthHackers.com
3. Wow! Experience
Car arrives, payment automatic
GrowthHackers.com
4. Impress Your Friends
Spread the Word experientially
GrowthHackers.com
Accelerate with Opportunistic Events
• Nightlife
• Holidays
• Weather
• Sports
GrowthHackers.com
Read the Full Case Study
• Startup Growth Engines: Case Studies of How
Today’s Most Successful Startups Unlock Extraordinary
Growth
GrowthHackers.com

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Uber's Extraordinary Growth Engine