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TOMS BUSINESS MODEL
 PARTNERS                                PROCESSES                         PRODUCTS                          COMMUNICATION                  CUSTOMER
                                                                                                             CHANNELS                       SEGMENTS
   SHOE FACTORIES                         DESIGN                                                                  WORD OF MOUTH
                                                                                                                                             „LOHAS” CUSTOMERS
                                                                                                                  SOCIAL MEDIA               (LIFESTYLE OF HEALTH &
   AFFILIATES                             SALES & DISTRIBUTION
                                                                                                                                             SUSTAINABILITY)
                                                                                                                  AFFILIATES
   HUMANITARIAN                                                                                                                              ONE FOR ONE MOVEMENT
                                          MARKETING FOR THE                  SHOES + GIVING
   ORGANIZATIONS                          CAUSE                                                                   EVENTS
                                                                             EYEWEAR + GIVING                                                PEOPLE IN NEED
   LOCAL EXPERT EYE CARE                  SHOE GIVING
   ORGANIZATIONS                                                             FREE SHOES, HEALTH CARE         SALES & DELIVERY
                                          EYE CARE GIVING                                                    CHANNELS
                                                                             FREE GLASSES, EYE CARE
                                                                                                                  WWW.TOMS.COM

                                                                                                                  OTHER RETAIL STORES

                                         RESOURCES                         JOBS DONE                              AFFILIATES

                                                                                                                  GIVING PARTNERS
                                                                             LOOK GOOD
                                          MISSION                                                            PRICING MODELS
                                                                             DO GOOD
                                          BRAND TRUST
                                                                             BE PART OF THE
                                                                             MOVEMENT / COMMUNITY
                                          DESIGN                                                                 BUY ONE GIVE ONE
                                                                             PROTECT FEET
                                          COMPANY CULTURE                                                        FREE
                                                                             PREVENT OR CURE HEALTH
                                          FAN COMMUNITY                      PROBLEMS

                                                                             GIVE OPPORTUNITY


            COSTS                                                                                     REVENUES
                      GOODS GIVEN AWAY               SALES & DISTRIBUTION COSTS
                                                                                                  SALE OF SHOES & EYEWEAR

                      HEALTH CARE SERVICE            MANUFACTURING COSTS


                SOCIAL COSTS                            ENVIRONMENTAL COSTS                            SOCIAL BENEFITS                  ENVIRONMENTAL BENEFITS
                                                                                                  SOLVING HEALTH PROBLEMS
                                                                                                  BETTER ACCESS TO EDUCATION
                                                                                                  3. PARTY AUDITED FACTORIES

Based on A. Osterwalder, Business Model Generation

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Tripple Bottom Line Business Model Toms

  • 1. TOMS BUSINESS MODEL PARTNERS PROCESSES PRODUCTS COMMUNICATION CUSTOMER CHANNELS SEGMENTS SHOE FACTORIES DESIGN WORD OF MOUTH „LOHAS” CUSTOMERS SOCIAL MEDIA (LIFESTYLE OF HEALTH & AFFILIATES SALES & DISTRIBUTION SUSTAINABILITY) AFFILIATES HUMANITARIAN ONE FOR ONE MOVEMENT MARKETING FOR THE SHOES + GIVING ORGANIZATIONS CAUSE EVENTS EYEWEAR + GIVING PEOPLE IN NEED LOCAL EXPERT EYE CARE SHOE GIVING ORGANIZATIONS FREE SHOES, HEALTH CARE SALES & DELIVERY EYE CARE GIVING CHANNELS FREE GLASSES, EYE CARE WWW.TOMS.COM OTHER RETAIL STORES RESOURCES JOBS DONE AFFILIATES GIVING PARTNERS LOOK GOOD MISSION PRICING MODELS DO GOOD BRAND TRUST BE PART OF THE MOVEMENT / COMMUNITY DESIGN BUY ONE GIVE ONE PROTECT FEET COMPANY CULTURE FREE PREVENT OR CURE HEALTH FAN COMMUNITY PROBLEMS GIVE OPPORTUNITY COSTS REVENUES GOODS GIVEN AWAY SALES & DISTRIBUTION COSTS SALE OF SHOES & EYEWEAR HEALTH CARE SERVICE MANUFACTURING COSTS SOCIAL COSTS ENVIRONMENTAL COSTS SOCIAL BENEFITS ENVIRONMENTAL BENEFITS SOLVING HEALTH PROBLEMS BETTER ACCESS TO EDUCATION 3. PARTY AUDITED FACTORIES Based on A. Osterwalder, Business Model Generation