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ETHICS & BUSINESS
                          AN OXYMORON?




WUNNHAFF A Baaltches 17/06/2009
GETTING USED TO IT
•   Calvin :
     • Did you read this? This movie star made over
       twenty million last year!
     • What would YOU do with twenty million bucks?


•   Hobbes :
     • Beats me. I think it is ridiculous that anyone makes
       that kind of money

•   Calvin :
     • OK. Say you only made fifteen million


•   Hobbes :
     • Let’s say eighteen
BUSINESS



  The Social Responsibility of
Business is to Increase its Profits

           The New York Times Magazine, September 13, 1970

                                          Milton Friedman
            Nobel Memorial Prize in Economic Sciences, 1976
FRIEDMAN’S
                    ARGUMENTS
there is one and only one social responsibility of business - to use its resources and engage
in activities designed to increase its profits so long as it stays within the rules of the game,
which is to say, engages in open and free competition without deception or fraud.

What does it mean to say that "business" has responsibilities? Only people can have
responsibilities. A corporation is an artificial person ...

In a free-enterprise, private-property system, a corporate executive is an employee of the
owners of the business. He has direct responsibility to his employers. That responsibility is
to conduct the business in accordance with their desires, which generally will be to make as
much money as possible while conforming to the basic rules of the society.

In most of these cases, what is in effect involved is some stockholders trying to get other
stockholders (or customers or employees) to contribute against their will to "social" causes
favored by the activists...
ADAM SMITH: THE
           INVISIBLE HAND



Every individual endeavours to employ his capital
so that its produce may be of the greatest value.
He generally neither intends to promote the public
interest, nor knows how much he is promoting it.
He intends only his own security, only his own
gain. And he is in this led by an invisible hand to
promote an end which was no part of his intention.
By pursuing his own interest he frequently
promotes that of the society more effectually than
he really intends to promote it.
ADAM SMITH: THE
           INVISIBLE HAND
                                                      As every individual, therefore, endeavours as
                                                      much as he can both to employ his capital in the
                                                      support of domestic industry, and so to direct
                                                      that industry that its produce may be of the
                                                      greatest value; every individual necessarily
                                                      labours to render the annual revenue of the
                                                      society as great as he can. He generally,
                                                      indeed, neither intends to promote the public
                                                      interest, nor knows how much he is promoting it.
                                                      By preferring the support of domestic to that
Every individual endeavours to employ his capital     of foreign industry, he intends only his own
so that its produce may be of the greatest value.     security; and by directing that industry in such
He generally neither intends to promote the public    a manner as its produce may be of the greatest
interest, nor knows how much he is promoting it.      value, he intends only his own gain, and he is in
He intends only his own security, only his own        this, as in many other cases, led by an invisible
gain. And he is in this led by an invisible hand to   hand to promote an end which was no part of his
promote an end which was no part of his intention.    intention. Nor is it always the worse for the
By pursuing his own interest he frequently            society that it was no part of it. By pursuing his
promotes that of the society more effectually than    own interest he frequently promotes that of the
he really intends to promote it.                      society more effectually than when he really
                                                      intends to promote it.


                                                      1776
SOME EXAMPLES


Enron

Nike

Parmalat

Sub-Prime

Madoff
ENRON

Old-fashioned business: selling energy

  Generational change / J. Skilling & A. Fastow / Innovative
  business model

     New accounting rules

        “Unanticipated” problems

           Stock market, rating agencies and banks’ pressure

              More “innovation” and collapse
NIKE


Business model: Design of sport shoes / offshore manufacturing

  Child work

     Nike: “We are not responsible for our suppliers business
     practices”

        Employees: “Actually, we should take that responsibility”

           Process of reflection and new rules / influence
SUB-PRIME


“Every American should own their home”

  House prices boom

     Flexible mortgages

        Securitization

           Collapse
MADOFF


“The Madoff Strategy” (Split-strike strategy)

   Clones less successful: guru, insider knowledge (“front-running”)

      Sooner or later FED will close him down, but for now it’s a
      good investment

         “Feeder Funds”

            Liquidity crisis and collapse
WISE WORDS
WISE WORDS



It seemed the world was divided into good and bad people.
The good ones slept better while the bad ones seemed to enjoy
the waking hours much more.
WISE WORDS



It seemed the world was divided into good and bad people.
The good ones slept better while the bad ones seemed to enjoy
the waking hours much more.

                                                Woody Allen
WISE WORDS



It seemed the world was divided into good and bad people.
The good ones slept better while the bad ones seemed to enjoy
the waking hours much more.

                                                Woody Allen
BAHA’I WRITINGS


... the fundamental cause of this world unrest is attributable, not so much to the
consequences of what must sooner or later come to be regarded as a transitory
dislocation in the affairs of a continually changing world, but rather to the failure
of those into whose hands the immediate destinies of peoples and nations have
been committed, to adjust their system of economic and political institutions to
the imperative needs of a rapidly evolving age? Are not these intermittent crises
that convulse present-day society due primarily to the lamentable inability of the
world’s recognized leaders to read aright the signs of the times, to rid themselves
once for all of their preconceived ideas...

                                            The World Order of Bahá'u'lláh, Shoghi Effendi
                                                            The Guiding Principles of World Order
                                                                                      Pages 34-38
MANAGEMENT
                     EDUCATION

   Bad Management Theories Are
   Destroying Good Management
   Practices

   (2005)

                   SUMANTRA GHOSHAL (1948-2004)



Advanced Institute of Management Research (AIM), UK and
                                 London Business School
GHOSHAL’S CRITIQUE


“Scientific” approach

Ideology-based gloomy vision, partial analysis,
unbalanced assumptions, pretense of knowledge

Negative assumptions about human nature

Self-fulfilling prophecies
WISE WORDS #



His lack of education is more than
compensated for by his keenly
developed moral bankruptcy.
GHOSHAL ON
 SHAREHOLDER VALUE
Assumptions
Perfectly efficient labor markets
Wages necessarily represent fair value, otherwise workers can immediately
and costlessly move to another job
Shareholders carry the greater risk and their return must be maximized


Truth is of course exactly the opposite:
Most shareholders can sell their shares far more easily than workers can
change jobs
Workers’ contribution is far more valuable; equity (capital) is a commodity
PRINCIPLES FOR
   RESPONSIBLE BUSINESS
CAUX ROUND TABLE
Moral Capitalism for a better world




PRINCIPLES FOR RESPONSIBLE BUSINESS


PRINCIPLE 1 - RESPECT STAKEHOLDERS BEYOND SHAREHOLDERS

PRINCIPLE 2 – CONTRIBUTE TO ECONOMIC, SOCIAL AND ENVIRONMENTAL DEVELOPMENT

PRINCIPLE 3 – RESPECT THE LETTER AND THE SPIRIT OF THE LAW

PRINCIPLE 4 – RESPECT RULES AND CONVENTIONS

PRINCIPLE 5 – SUPPORT RESPONSIBLE GLOBALISATION

PRINCIPLE 6 – RESPECT THE ENVIRONMENT

PRINCIPLE 7 – AVOID ILLICIT ACTIVITIES

(published: March 2009)
10 GLOBAL COMPACT
              VALUES
     Human Rights
 Principle 1: Businesses should support and respect the protection of internationally proclaimed human
              rights; and
 Principle 2: make sure that they are not complicit in human rights abuses.

Labour Standards
 Principle 3: Businesses should uphold the freedom of association and the effective recognition of the
              right to collective bargaining;
 Principle 4: the elimination of all forms of forced and compulsory labour;
 Principle 5: the effective abolition of child labour; and
 Principle 6: the elimination of discrimination in respect of employment and occupation.

Environment
 Principle 7: Businesses should support a precautionary approach to environmental challenges;
 Principle 8: undertake initiatives to promote greater environmental responsibility; and
 Principle 9: encourage the development and diffusion of environmentally friendly technologies.

Anti-Corruption
Principle 10: Businesses should work against corruption in all its forms, including extortion and bribery.
 •
THE STAKEHOLDER
    CONCEPT
THE STAKEHOLDER
    CONCEPT



     Organization
THE STAKEHOLDER
    CONCEPT


           Shareholdes


          Organization
   Employees       Management
THE STAKEHOLDER
    CONCEPT


                    Clients
                Shareholdes          Local
  Suppliers
                                   community
                Organization
        Employees         Management

      Environment              Government
THE STAKEHOLDER
    CONCEPT

              Common Good

                    Clients
                Shareholdes          Local
  Suppliers
                                   community
                Organization
        Employees         Management

      Environment              Government
EBBF CORE VALUES

1. Ethical business practices

2. Social responsibility in business

3. Values-based leadership

4. Sustainable development

5. A new paradigm of work

6. Partnership of women and men in all fields of endeavour

7. Non-adversarial decision making through consultation
THE TRIPLE
                           BOTTOM-LINE

                          The Triple Bottom Line
[A] sustainable corporation is one that
• creates profit for its shareholders while
• protecting the environment and
• improving the lives of those with whom it interacts…
It operates so that its business interests and the interests of the
environment and society intersect.
 Andrew Savitz, The Triple Bottom Line: How Today's Best-Run Companies Are Achieving Economic, Social and Environmental Success --
                                                                                                            and How You Can Too
MORAL LEADERSHIP

                               Service
               Truth




    Nobility
                                          Transformation


                       Transcendence




      Capabilities                Life-long learning
CORPORATE CULTURE
!
INITIATIVES

Micro-finance

UN Global Compact

Global Ethics Forum

Organizations like EBBF

Self-control and ISO 26000

Sustainability and CSR audits
SUCCESSES


2003: Grameen Bank and its founder Mohammad
Yunus jointly receive the Nobel Peace Prize
making Grameen Bank the first business to be awarded this honor



Norway: quota of women on boards

Many single examples of responsible businesses or
initiatives
More than any other time in history, mankind faces a
crossroads. One path leads to despair and utter
hopelessness. The other, to total extinction. Let us pray
we have the wisdom to choose correctly.
HOW ABOUT YOU AND I?


      What can we do?



       DISCUSS!

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Business & Ethics

  • 1. ETHICS & BUSINESS AN OXYMORON? WUNNHAFF A Baaltches 17/06/2009
  • 2. GETTING USED TO IT • Calvin : • Did you read this? This movie star made over twenty million last year! • What would YOU do with twenty million bucks? • Hobbes : • Beats me. I think it is ridiculous that anyone makes that kind of money • Calvin : • OK. Say you only made fifteen million • Hobbes : • Let’s say eighteen
  • 3. BUSINESS The Social Responsibility of Business is to Increase its Profits The New York Times Magazine, September 13, 1970 Milton Friedman Nobel Memorial Prize in Economic Sciences, 1976
  • 4. FRIEDMAN’S ARGUMENTS there is one and only one social responsibility of business - to use its resources and engage in activities designed to increase its profits so long as it stays within the rules of the game, which is to say, engages in open and free competition without deception or fraud. What does it mean to say that "business" has responsibilities? Only people can have responsibilities. A corporation is an artificial person ... In a free-enterprise, private-property system, a corporate executive is an employee of the owners of the business. He has direct responsibility to his employers. That responsibility is to conduct the business in accordance with their desires, which generally will be to make as much money as possible while conforming to the basic rules of the society. In most of these cases, what is in effect involved is some stockholders trying to get other stockholders (or customers or employees) to contribute against their will to "social" causes favored by the activists...
  • 5. ADAM SMITH: THE INVISIBLE HAND Every individual endeavours to employ his capital so that its produce may be of the greatest value. He generally neither intends to promote the public interest, nor knows how much he is promoting it. He intends only his own security, only his own gain. And he is in this led by an invisible hand to promote an end which was no part of his intention. By pursuing his own interest he frequently promotes that of the society more effectually than he really intends to promote it.
  • 6. ADAM SMITH: THE INVISIBLE HAND As every individual, therefore, endeavours as much as he can both to employ his capital in the support of domestic industry, and so to direct that industry that its produce may be of the greatest value; every individual necessarily labours to render the annual revenue of the society as great as he can. He generally, indeed, neither intends to promote the public interest, nor knows how much he is promoting it. By preferring the support of domestic to that Every individual endeavours to employ his capital of foreign industry, he intends only his own so that its produce may be of the greatest value. security; and by directing that industry in such He generally neither intends to promote the public a manner as its produce may be of the greatest interest, nor knows how much he is promoting it. value, he intends only his own gain, and he is in He intends only his own security, only his own this, as in many other cases, led by an invisible gain. And he is in this led by an invisible hand to hand to promote an end which was no part of his promote an end which was no part of his intention. intention. Nor is it always the worse for the By pursuing his own interest he frequently society that it was no part of it. By pursuing his promotes that of the society more effectually than own interest he frequently promotes that of the he really intends to promote it. society more effectually than when he really intends to promote it. 1776
  • 8. ENRON Old-fashioned business: selling energy Generational change / J. Skilling & A. Fastow / Innovative business model New accounting rules “Unanticipated” problems Stock market, rating agencies and banks’ pressure More “innovation” and collapse
  • 9. NIKE Business model: Design of sport shoes / offshore manufacturing Child work Nike: “We are not responsible for our suppliers business practices” Employees: “Actually, we should take that responsibility” Process of reflection and new rules / influence
  • 10. SUB-PRIME “Every American should own their home” House prices boom Flexible mortgages Securitization Collapse
  • 11. MADOFF “The Madoff Strategy” (Split-strike strategy) Clones less successful: guru, insider knowledge (“front-running”) Sooner or later FED will close him down, but for now it’s a good investment “Feeder Funds” Liquidity crisis and collapse
  • 13. WISE WORDS It seemed the world was divided into good and bad people. The good ones slept better while the bad ones seemed to enjoy the waking hours much more.
  • 14. WISE WORDS It seemed the world was divided into good and bad people. The good ones slept better while the bad ones seemed to enjoy the waking hours much more. Woody Allen
  • 15. WISE WORDS It seemed the world was divided into good and bad people. The good ones slept better while the bad ones seemed to enjoy the waking hours much more. Woody Allen
  • 16. BAHA’I WRITINGS ... the fundamental cause of this world unrest is attributable, not so much to the consequences of what must sooner or later come to be regarded as a transitory dislocation in the affairs of a continually changing world, but rather to the failure of those into whose hands the immediate destinies of peoples and nations have been committed, to adjust their system of economic and political institutions to the imperative needs of a rapidly evolving age? Are not these intermittent crises that convulse present-day society due primarily to the lamentable inability of the world’s recognized leaders to read aright the signs of the times, to rid themselves once for all of their preconceived ideas... The World Order of Bahá'u'lláh, Shoghi Effendi The Guiding Principles of World Order Pages 34-38
  • 17. MANAGEMENT EDUCATION Bad Management Theories Are Destroying Good Management Practices (2005) SUMANTRA GHOSHAL (1948-2004) Advanced Institute of Management Research (AIM), UK and London Business School
  • 18. GHOSHAL’S CRITIQUE “Scientific” approach Ideology-based gloomy vision, partial analysis, unbalanced assumptions, pretense of knowledge Negative assumptions about human nature Self-fulfilling prophecies
  • 19. WISE WORDS # His lack of education is more than compensated for by his keenly developed moral bankruptcy.
  • 20. GHOSHAL ON SHAREHOLDER VALUE Assumptions Perfectly efficient labor markets Wages necessarily represent fair value, otherwise workers can immediately and costlessly move to another job Shareholders carry the greater risk and their return must be maximized Truth is of course exactly the opposite: Most shareholders can sell their shares far more easily than workers can change jobs Workers’ contribution is far more valuable; equity (capital) is a commodity
  • 21. PRINCIPLES FOR RESPONSIBLE BUSINESS CAUX ROUND TABLE Moral Capitalism for a better world PRINCIPLES FOR RESPONSIBLE BUSINESS PRINCIPLE 1 - RESPECT STAKEHOLDERS BEYOND SHAREHOLDERS PRINCIPLE 2 – CONTRIBUTE TO ECONOMIC, SOCIAL AND ENVIRONMENTAL DEVELOPMENT PRINCIPLE 3 – RESPECT THE LETTER AND THE SPIRIT OF THE LAW PRINCIPLE 4 – RESPECT RULES AND CONVENTIONS PRINCIPLE 5 – SUPPORT RESPONSIBLE GLOBALISATION PRINCIPLE 6 – RESPECT THE ENVIRONMENT PRINCIPLE 7 – AVOID ILLICIT ACTIVITIES (published: March 2009)
  • 22. 10 GLOBAL COMPACT VALUES Human Rights Principle 1: Businesses should support and respect the protection of internationally proclaimed human rights; and Principle 2: make sure that they are not complicit in human rights abuses. Labour Standards Principle 3: Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining; Principle 4: the elimination of all forms of forced and compulsory labour; Principle 5: the effective abolition of child labour; and Principle 6: the elimination of discrimination in respect of employment and occupation. Environment Principle 7: Businesses should support a precautionary approach to environmental challenges; Principle 8: undertake initiatives to promote greater environmental responsibility; and Principle 9: encourage the development and diffusion of environmentally friendly technologies. Anti-Corruption Principle 10: Businesses should work against corruption in all its forms, including extortion and bribery. •
  • 23. THE STAKEHOLDER CONCEPT
  • 24. THE STAKEHOLDER CONCEPT Organization
  • 25. THE STAKEHOLDER CONCEPT Shareholdes Organization Employees Management
  • 26. THE STAKEHOLDER CONCEPT Clients Shareholdes Local Suppliers community Organization Employees Management Environment Government
  • 27. THE STAKEHOLDER CONCEPT Common Good Clients Shareholdes Local Suppliers community Organization Employees Management Environment Government
  • 28. EBBF CORE VALUES 1. Ethical business practices 2. Social responsibility in business 3. Values-based leadership 4. Sustainable development 5. A new paradigm of work 6. Partnership of women and men in all fields of endeavour 7. Non-adversarial decision making through consultation
  • 29. THE TRIPLE BOTTOM-LINE The Triple Bottom Line [A] sustainable corporation is one that • creates profit for its shareholders while • protecting the environment and • improving the lives of those with whom it interacts… It operates so that its business interests and the interests of the environment and society intersect. Andrew Savitz, The Triple Bottom Line: How Today's Best-Run Companies Are Achieving Economic, Social and Environmental Success -- and How You Can Too
  • 30. MORAL LEADERSHIP Service Truth Nobility Transformation Transcendence Capabilities Life-long learning
  • 32. INITIATIVES Micro-finance UN Global Compact Global Ethics Forum Organizations like EBBF Self-control and ISO 26000 Sustainability and CSR audits
  • 33. SUCCESSES 2003: Grameen Bank and its founder Mohammad Yunus jointly receive the Nobel Peace Prize making Grameen Bank the first business to be awarded this honor Norway: quota of women on boards Many single examples of responsible businesses or initiatives
  • 34. More than any other time in history, mankind faces a crossroads. One path leads to despair and utter hopelessness. The other, to total extinction. Let us pray we have the wisdom to choose correctly.
  • 35. HOW ABOUT YOU AND I? What can we do? DISCUSS!