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Managing to learn i
M      i    l     in
hard times
Donald H Taylor

donald@donaldhtaylor.co.uk




                             © IITT
Where are we now?
70%
Skills
Skill crucial
          i l



  46%L&D can’t deliver



    18%         Aligned
31%
  Increased learning
   technologies
   t h l i use




    25%
Allocating >30% budget
         g          g
to learning technologies
Electronic




   Non-                        Interactive
interactive




              Non-electronic
Electronic
                                                                     remote desktop
                                                                        support

                quick       standard                        webinars & virtual
                Flash       elearning                          classrooms
               demos                                         (IT and non-IT)
                                              Microsoft
              podcasts       webinar                         Articulate
                                               Studio
               videos        demos                           modules
                                               demos
   Non-
   N                                                                              Interactive
interactive     quick                 distance learning guides
                                                                   OU          1 to 1
              reference
                                                                 Courses      sessions
                cards

                          books and                                        collaboration with
                           manuals                                 ILT
                                                                              other teams


                                                                            Floorwalking



                                         Non-electronic
Electronic
                                                                     remote desktop
                                                                        support

                quick       standard                        webinars & virtual
                Flash       elearning                          classrooms
               demos                                         (IT and non-IT)
                                              Microsoft
              podcasts       webinar                         Articulate
                                               Studio
               videos        demos                           modules
                                               demos
   Non-
   N                                                                              Interactive
interactive     quick                 distance learning guides
                                                                   OU          1 to 1
              reference
                                                                 Courses      sessions
                cards

                          books and                                        collaboration with
                           manuals                                 ILT
                                                                              other teams


                                                                           Floor walking



                                         Non-electronic
What changing?

Remaining steady                 Good growth                   Reduced in use
Surveys and questionnaires 
Surveys and questionnaires ‐     Mobile  36% (up from  7%)
                                 Mobile – 36% (up from 7%)   Online books (down from 63% 
                                                             Online books (down from 63%
91% (up from 82%)                                            to 43%)
Electronic‐based learning        Content management systems  Electronic performance 
materials  89% (up from 86%)
materials ‐89% (up from 86%)     – 50% (up from 24%)
                                   50% (up from 24%)         support (down from 26% to 
                                                             support (down from 26% to
                                                             16%)
Podcasting 37% ( was 35%)        LMS – 78% (up from 65% )    Wikis (down from 28% to 26%)

Rapid application                Online assessment   – 81% (up  Blogs (down from 26% to 20%)
development tools (46% both      from 67%)
years)
Virtual worlds (8% both years)                                 Virtual classroom (down from 
                                                               47% to 45%)
                                                               Communities of practice 
                                                               (down from 38% to 30%)
What can we do?
Delivery

                      Traditional approach   Also available ...
Knowledge building    Classroom training     Google
                      Workshops              Wikis
                      Books                  Blogs
                                             Social networking tools
Controlled practice   Classroom training     Virtual labs
                      Workshops
Free practice         On the job
                      On-the-job             Virtual labs
                      Workshops
Performance support   Help desk              EPSS
                      Performance aids       Social networking tools
                                             Wikis
                                             Google
Skills l i
Skill planning        Competency software
                      C            f         ?
Business focus
 Performance consulting
 Management buy-in
       g          y
 Learning council
Free resources
 Social networking sites
   http://sfiauser.ning.com
   www.learningandskillsgroup.com
   www.trainingzone.co.uk
                g
   www.twitter.com
 Reading
   www.towardsmaturity.org/2010benchmark
   http://bit.ly/ILTM32
   h //bi l /ILTM32 and h //bi l /ILTM33
                            d http://bit.ly/ILTM33
Managing to learn i
M      i    l     in
hard times
Donald H Taylor

donald@donaldhtaylor.co.uk




                             © IITT

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Managing Learning in Hard Times

  • 1. Managing to learn i M i l in hard times Donald H Taylor donald@donaldhtaylor.co.uk © IITT
  • 3. 70% Skills Skill crucial i l 46%L&D can’t deliver 18% Aligned
  • 4. 31% Increased learning technologies t h l i use 25% Allocating >30% budget g g to learning technologies
  • 5. Electronic Non- Interactive interactive Non-electronic
  • 6. Electronic remote desktop support quick standard webinars & virtual Flash elearning classrooms demos (IT and non-IT) Microsoft podcasts webinar Articulate Studio videos demos modules demos Non- N Interactive interactive quick distance learning guides OU 1 to 1 reference Courses sessions cards books and collaboration with manuals ILT other teams Floorwalking Non-electronic
  • 7. Electronic remote desktop support quick standard webinars & virtual Flash elearning classrooms demos (IT and non-IT) Microsoft podcasts webinar Articulate Studio videos demos modules demos Non- N Interactive interactive quick distance learning guides OU 1 to 1 reference Courses sessions cards books and collaboration with manuals ILT other teams Floor walking Non-electronic
  • 8. What changing? Remaining steady Good growth Reduced in use Surveys and questionnaires  Surveys and questionnaires ‐ Mobile  36% (up from  7%) Mobile – 36% (up from 7%) Online books (down from 63%  Online books (down from 63% 91% (up from 82%) to 43%) Electronic‐based learning  Content management systems  Electronic performance  materials  89% (up from 86%) materials ‐89% (up from 86%) – 50% (up from 24%) 50% (up from 24%) support (down from 26% to  support (down from 26% to 16%) Podcasting 37% ( was 35%) LMS – 78% (up from 65% )   Wikis (down from 28% to 26%) Rapid application  Online assessment   – 81% (up  Blogs (down from 26% to 20%) development tools (46% both  from 67%) years) Virtual worlds (8% both years) Virtual classroom (down from  47% to 45%) Communities of practice  (down from 38% to 30%)
  • 10. Delivery Traditional approach Also available ... Knowledge building Classroom training Google Workshops Wikis Books Blogs Social networking tools Controlled practice Classroom training Virtual labs Workshops Free practice On the job On-the-job Virtual labs Workshops Performance support Help desk EPSS Performance aids Social networking tools Wikis Google Skills l i Skill planning Competency software C f ?
  • 11. Business focus Performance consulting Management buy-in g y Learning council
  • 12. Free resources Social networking sites http://sfiauser.ning.com www.learningandskillsgroup.com www.trainingzone.co.uk g www.twitter.com Reading www.towardsmaturity.org/2010benchmark http://bit.ly/ILTM32 h //bi l /ILTM32 and h //bi l /ILTM33 d http://bit.ly/ILTM33
  • 13. Managing to learn i M i l in hard times Donald H Taylor donald@donaldhtaylor.co.uk © IITT