6. Electronic
remote desktop
support
quick standard webinars & virtual
Flash elearning classrooms
demos (IT and non-IT)
Microsoft
podcasts webinar Articulate
Studio
videos demos modules
demos
Non-
N Interactive
interactive quick distance learning guides
OU 1 to 1
reference
Courses sessions
cards
books and collaboration with
manuals ILT
other teams
Floorwalking
Non-electronic
7. Electronic
remote desktop
support
quick standard webinars & virtual
Flash elearning classrooms
demos (IT and non-IT)
Microsoft
podcasts webinar Articulate
Studio
videos demos modules
demos
Non-
N Interactive
interactive quick distance learning guides
OU 1 to 1
reference
Courses sessions
cards
books and collaboration with
manuals ILT
other teams
Floor walking
Non-electronic
8. What changing?
Remaining steady Good growth Reduced in use
Surveys and questionnaires
Surveys and questionnaires ‐ Mobile 36% (up from 7%)
Mobile – 36% (up from 7%) Online books (down from 63%
Online books (down from 63%
91% (up from 82%) to 43%)
Electronic‐based learning Content management systems Electronic performance
materials 89% (up from 86%)
materials ‐89% (up from 86%) – 50% (up from 24%)
50% (up from 24%) support (down from 26% to
support (down from 26% to
16%)
Podcasting 37% ( was 35%) LMS – 78% (up from 65% ) Wikis (down from 28% to 26%)
Rapid application Online assessment – 81% (up Blogs (down from 26% to 20%)
development tools (46% both from 67%)
years)
Virtual worlds (8% both years) Virtual classroom (down from
47% to 45%)
Communities of practice
(down from 38% to 30%)
10. Delivery
Traditional approach Also available ...
Knowledge building Classroom training Google
Workshops Wikis
Books Blogs
Social networking tools
Controlled practice Classroom training Virtual labs
Workshops
Free practice On the job
On-the-job Virtual labs
Workshops
Performance support Help desk EPSS
Performance aids Social networking tools
Wikis
Google
Skills l i
Skill planning Competency software
C f ?
12. Free resources
Social networking sites
http://sfiauser.ning.com
www.learningandskillsgroup.com
www.trainingzone.co.uk
g
www.twitter.com
Reading
www.towardsmaturity.org/2010benchmark
http://bit.ly/ILTM32
h //bi l /ILTM32 and h //bi l /ILTM33
d http://bit.ly/ILTM33