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                           Open Source WCM: What’s it to YOU?
                           Gilbane Conference
                           December 2nd, 2009
                           Boston, MA




10/09/2007                   © Copyright 2009 Content Here.   1



Friday, December 4, 2009
<!-- content here -->

  2004 open source predictions
            INEXPENSIVE                                                                      WORTHLESS
                 Information
            technology is going to                                   SITATM             Free Puppies
                   be free!




                                                            buyers            vendors




11/2/2008                  © Copyright 2009 Content Here.                                              2



Friday, December 4, 2009
<!-- content here -->

  2004 open source predictions
            INEXPENSIVE                                                                      WORTHLESS
                 Information
            technology is going to                                   SITATM             Free Puppies
                   be free!




                                                            buyers            vendors




11/2/2008                  © Copyright 2009 Content Here.                                              2



Friday, December 4, 2009
<!-- content here -->

  2004 open source predictions
            INEXPENSIVE                                                                            WORTHLESS
                 Information
            technology is going to                                   SITATM                   Free Puppies
                   be free!




                                                            buyers                  vendors
            DYNAMIC                                                                                UNRELIABLE

                                                                 Better standards
                   Coopetition!                                                          End of innovation!
                                                                     support!




11/2/2008                  © Copyright 2009 Content Here.                                                     2



Friday, December 4, 2009
<!-- content here -->

  2004 open source predictions
            INEXPENSIVE                                                                            WORTHLESS
                 Information
            technology is going to                                   SITATM                   Free Puppies
                   be free!




                                                            buyers                  vendors
            DYNAMIC                                                                                UNRELIABLE

                                                                 Better standards
                   Coopetition!                                                          End of innovation!
                                                                     support!




11/2/2008                  © Copyright 2009 Content Here.                                                     2



Friday, December 4, 2009
<!-- content here -->

  What has changed?




 http://www.moller.com
11/2/2008                  © Copyright 2009 Content Here.                  3



Friday, December 4, 2009
<!-- content here -->

 open source != open source != open source

 >> Community open source



 >> Commercial open source



 >> Institutional open source



June 2, 2009               © Copyright 2009 Content Here.                  4


Friday, December 4, 2009
<!-- content here -->

 open source != open source != open source
                                                            know the ecosystem

 >> Community open source



 >> Commercial open source



 >> Institutional open source



June 2, 2009               © Copyright 2009 Content Here.                          4


Friday, December 4, 2009
<!-- content here -->

 open source != open source != open source
                                                            know the ecosystem

 >> Community open source

                                                            know the business
                                                                 model
 >> Commercial open source



 >> Institutional open source



June 2, 2009               © Copyright 2009 Content Here.                          4


Friday, December 4, 2009
<!-- content here -->

  Increased competition


            Enterprise software start-ups getting more
                            attention.




11/2/2008                  © Copyright 2009 Content Here.                  5



Friday, December 4, 2009
<!-- content here -->

  Enterprise software re-imagined



            Consumerization of Enterprise Technology




11/2/2008                  © Copyright 2009 Content Here.                  6



Friday, December 4, 2009
<!-- content here -->

  Enterprise software re-imagined



            Consumerization of Enterprise Technology




                                                            Why can’t it be as easy
                                                            as WordPress?


11/2/2008                  © Copyright 2009 Content Here.                             6



Friday, December 4, 2009
<!-- content here -->

  Changing buying behavior

  2002




                                                            Build vs. Buy



11/2/2008                  © Copyright 2009 Content Here.                             7



Friday, December 4, 2009
<!-- content here -->

  Changing buying behavior
                                               high end buyers



                                                                              Where’s the free stuff?



                                                                            low end buyers



                                               I’ll take the one on the
                                               upper right.


                                                        Can you score me
                                                        some Sox tickets?


11/2/2008                  © Copyright 2009 Content Here.                                               8



Friday, December 4, 2009
<!-- content here -->

  Changing buying behavior
     high end buyers
                                                            problem solvers
                                                             processes
                                                                                            Where’s the free stuff?
                                                             support

                                                             customization               low end buyers

                                                             components

                                                            Solution
      I’ll take the one on the
      upper right.

                                                            How are we going to solve
            Can you score me                                this business problem?
            some Sox tickets?


11/2/2008                  © Copyright 2009 Content Here.                                                      8



Friday, December 4, 2009
<!-- content here -->

  Changing buying behavior
  >> REQUIREMENTS over features                                 problem solvers

                                                                 support
  >> HETEROGENEOUS short lists
                                                                 customization
  >> More ACTIVE evaluation process
                                                                 components


                                                                Solution




11/2/2008                  © Copyright 2009 Content Here.



Friday, December 4, 2009
<!-- content here -->

  Changing selling behavior
  >> Leave-behind hosted trials


  >> Open developer/user communities


  >> Reconsidered pricing models




11/2/2008                  © Copyright 2009 Content Here.                  10



Friday, December 4, 2009
<!-- content here -->

  What does this mean to you?
  >> There is no “nobody gets fired for buying ___” choice


  >> You need to understand your requirements better than
     ever before


  >> You need to invest in actively evaluating your options
     alternatives




11/2/2008                  © Copyright 2009 Content Here.                  11



Friday, December 4, 2009
<!-- content here -->

  Contact
  Kathleen Reidy, Senior Analyst, Enterprise Software
  The 451 Group
  Email: kathleen.reidy@the451group.com
  Twitter: @kreidy @caostheory
  Web: http://www.the451group.com/


  Seth Gottlieb, Principal
  Content Here
  Email: seth@contenthere.net
  Twitter: @sggottlieb
  Web: http://www.contenthere.net
11/2/2008                  © Copyright 2009 Content Here.                  12



Friday, December 4, 2009

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Open Source Whats It To You

  • 1. < ! - -co nten t here - - > Open Source WCM: What’s it to YOU? Gilbane Conference December 2nd, 2009 Boston, MA 10/09/2007 © Copyright 2009 Content Here. 1 Friday, December 4, 2009
  • 2. <!-- content here --> 2004 open source predictions INEXPENSIVE WORTHLESS Information technology is going to SITATM Free Puppies be free! buyers vendors 11/2/2008 © Copyright 2009 Content Here. 2 Friday, December 4, 2009
  • 3. <!-- content here --> 2004 open source predictions INEXPENSIVE WORTHLESS Information technology is going to SITATM Free Puppies be free! buyers vendors 11/2/2008 © Copyright 2009 Content Here. 2 Friday, December 4, 2009
  • 4. <!-- content here --> 2004 open source predictions INEXPENSIVE WORTHLESS Information technology is going to SITATM Free Puppies be free! buyers vendors DYNAMIC UNRELIABLE Better standards Coopetition! End of innovation! support! 11/2/2008 © Copyright 2009 Content Here. 2 Friday, December 4, 2009
  • 5. <!-- content here --> 2004 open source predictions INEXPENSIVE WORTHLESS Information technology is going to SITATM Free Puppies be free! buyers vendors DYNAMIC UNRELIABLE Better standards Coopetition! End of innovation! support! 11/2/2008 © Copyright 2009 Content Here. 2 Friday, December 4, 2009
  • 6. <!-- content here --> What has changed? http://www.moller.com 11/2/2008 © Copyright 2009 Content Here. 3 Friday, December 4, 2009
  • 7. <!-- content here --> open source != open source != open source >> Community open source >> Commercial open source >> Institutional open source June 2, 2009 © Copyright 2009 Content Here. 4 Friday, December 4, 2009
  • 8. <!-- content here --> open source != open source != open source know the ecosystem >> Community open source >> Commercial open source >> Institutional open source June 2, 2009 © Copyright 2009 Content Here. 4 Friday, December 4, 2009
  • 9. <!-- content here --> open source != open source != open source know the ecosystem >> Community open source know the business model >> Commercial open source >> Institutional open source June 2, 2009 © Copyright 2009 Content Here. 4 Friday, December 4, 2009
  • 10. <!-- content here --> Increased competition Enterprise software start-ups getting more attention. 11/2/2008 © Copyright 2009 Content Here. 5 Friday, December 4, 2009
  • 11. <!-- content here --> Enterprise software re-imagined Consumerization of Enterprise Technology 11/2/2008 © Copyright 2009 Content Here. 6 Friday, December 4, 2009
  • 12. <!-- content here --> Enterprise software re-imagined Consumerization of Enterprise Technology Why can’t it be as easy as WordPress? 11/2/2008 © Copyright 2009 Content Here. 6 Friday, December 4, 2009
  • 13. <!-- content here --> Changing buying behavior 2002 Build vs. Buy 11/2/2008 © Copyright 2009 Content Here. 7 Friday, December 4, 2009
  • 14. <!-- content here --> Changing buying behavior high end buyers Where’s the free stuff? low end buyers I’ll take the one on the upper right. Can you score me some Sox tickets? 11/2/2008 © Copyright 2009 Content Here. 8 Friday, December 4, 2009
  • 15. <!-- content here --> Changing buying behavior high end buyers problem solvers processes Where’s the free stuff? support customization low end buyers components Solution I’ll take the one on the upper right. How are we going to solve Can you score me this business problem? some Sox tickets? 11/2/2008 © Copyright 2009 Content Here. 8 Friday, December 4, 2009
  • 16. <!-- content here --> Changing buying behavior >> REQUIREMENTS over features problem solvers support >> HETEROGENEOUS short lists customization >> More ACTIVE evaluation process components Solution 11/2/2008 © Copyright 2009 Content Here. Friday, December 4, 2009
  • 17. <!-- content here --> Changing selling behavior >> Leave-behind hosted trials >> Open developer/user communities >> Reconsidered pricing models 11/2/2008 © Copyright 2009 Content Here. 10 Friday, December 4, 2009
  • 18. <!-- content here --> What does this mean to you? >> There is no “nobody gets fired for buying ___” choice >> You need to understand your requirements better than ever before >> You need to invest in actively evaluating your options alternatives 11/2/2008 © Copyright 2009 Content Here. 11 Friday, December 4, 2009
  • 19. <!-- content here --> Contact Kathleen Reidy, Senior Analyst, Enterprise Software The 451 Group Email: kathleen.reidy@the451group.com Twitter: @kreidy @caostheory Web: http://www.the451group.com/ Seth Gottlieb, Principal Content Here Email: seth@contenthere.net Twitter: @sggottlieb Web: http://www.contenthere.net 11/2/2008 © Copyright 2009 Content Here. 12 Friday, December 4, 2009