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How City of Chicago is migrating to SAP Business
Objects 4.2 with 360 Suite
SID #
Sebastien Goiffon, GB&Smith
Dariusz Zyskowski, City of Chicago
Presentation slides for all ASUG BI + Analytics
Conference sessions can be found at:
http://bit.ly/bia16slides
-or-
Receive a flash drive with all slide decks if you complete 8 or more
session evaluations in the mobile app.
PRESENTATION MATERIALS
TELL US WHAT YOU THINK
TAKE THE SESSION SURVEY:
Be sure to complete the session evaluation
on the “ASUG BI + Analytics” mobile app.
Download the app from iPhone App Store
or Google Play.
HOW CITY OF CHICAGO:
• Prepared for 4.2 migration using 360 Suite
• Boosts their SAP Business Objects environment with 360
reports and other features
• Implements incremental backup & audits their deployment
with GB&SMITH’s 360 Suite
Dariusz Zyskowski, BI Manager
City of Chicago
BUSINESS OBJECTS AT THE CITY OF CHICAGO
• Since 2000 (5x, 6x, XI R2, 3.1, 4.2 – in 2016)
• Primary reporting tool for the city (311, 911, Police,
Fire, W2’s, Purchase Orders, Invoices)
• 1500 users
• 90 PROD universes
• Webi, Deski, Rich Client, Crystal
• 96,000 reports (18,000 Deski) – 130K before 360
• Two clustered PROD servers + TEST + DEV
• ~800 reports scheduled daily
360VIEW, 360PLUS, 360EYES AND 360BIND
1. Content analysis to prepare for 4.2 migration
- Intelligently remove additional 25K reports (especially DESKI)
- Audit/migrate only valid and used universes
- Analyze and delete unbound users
- Automatic converted/migrated report comparison using BIND
(cost saving of over $200,000 in consulting fees)
2. BO environment audit and management
- Real time view without running a Webi report
- Easy access to many AUDIT reports
- Back up (Recycle Bin) and disaster recovery
- Multiple BO environments comparison and content transfer
- Maintain clean and unclogged environment
360VIEW, 360PLUS, 360EYES AND 360BIND
4.2 Migration Challenges
• How do you prepare and conduct a successful BO migration with VERY
limited resources?
• How to mitigate risks related to migration (time consuming analysis,
migration and conversion efforts, regression testing, post migration
assistance)
• Can you trust RCT with fully converted Deski reports? (answer: no way)
• Business owners’ cooperation
• Our solution: 360 products which automated many of the above tasks
CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION
Program jobs run in Webi
CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION
42 reports
4 universes
CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION
Out of the box reports
360eyes DASHBOARD - 03 Recycle Licenses
360eyes DASHBOARD - 02 CMS through time
360eyes DASHBOARD - 04 Universes
360eyes DASHBOARD - 01 CMS
360eyes CMS - 06 Connections detail
360eyes SECURITY - 08 Right details
360eyes CMS - 05 Overloads summary
360eyes CMS - 07 Users by Last Logon Time
360eyes CMS - 16 Universe and Document Relationship
360eyes CMS - 14 Document and Instance size
360eyes CMS - 17 User Group Membership
360eyes CMS - 11 Universe Security Matrix
360eyes CMS - 19 Compare Universe Security
360eyes CMS - 18 Compare Folder Security
360eyes CMS - 13 Document Scheduled Jobs
360eyes CMS - 10 Folder Security Matrix
360eyes CMS - 12 Unjustified Explicit Rights
360eyes REPORT - 30 Compare documents
360eyes REPORT - 31 Track duplicated reports
360eyes REPORT - 42 Track non-empty documents
360eyes REPORT - 40 Report Documentation
360eyes REPORT - 41 Number of documents per universe
360eyes REPORT - 52 Impact Analysis (SQL DP)
360eyes REPORT - 51 Impact Analysis (SQL Universe Object)
360eyes REPORT - 50 Impact Analysis (Universe object)
360eyes REPORT - 60 Last documents use
360eyes REPORT - 61 Universe usage rate
360eyes REPORT - 62 User actions list
360eyes REPORT - 63 User activity360eyes UNIVERSE - 71 Compare universes
360eyes UNIVERSE - 70 Universe Documentation
360eyes COMPLIANCE - 81 Users through time
360eyes COMPLIANCE - 80 User List
360eyes COMPLIANCE - 82 Users deployed licenses
360eyes COMPLIANCE - 84 Server Info
360eyes COMPLIANCE - 83 Users deployed licenses through time
360eyes COMPLIANCE - 85 Recycle Licenses
CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION
BO environment
dashboard –
number
of reports, report
type + universes
CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION
CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION
CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION
CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION
CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION
360BIND – CONVERTED/MIGRATED REPORT COMPARISON
• Automated regression testing after Deski report conversion (fully converted)
and/or migrated Webi reports
• Totals and pixel to pixel (image) comparison via two XML outputs
• With over 100,000 reports to migrate – no need to beg users to validate their
reports 
• Minimum implication or solicitation of end users
• Enormous time and cost saving benefit (estimated over $200,000 in
consulting fees)
360 Bind
Webi migration/Deski conversion
360BIND – CONVERTED/MIGRATED REPORT COMPARISON
• Future Business Objects upgrades, updates or
patch installation
• Universe modification testing
• Any other update such as database or OS
360 Bind
Future post migration use
360BIND – CONVERTED/MIGRATED REPORT COMPARISON
3.1 Reports
schedule
Deski/Webi
XML/Excel
exports
3.1 BIND 4.2 BIND
4.2 Reports
schedule
migrated Webi
reports/conve
rted Webi
versions
XML/Excel Files for
comparison
360BIND – CONVERTED/MIGRATED REPORT COMPARISON
Data Comparison
360BIND – CONVERTED/MIGRATED REPORT COMPARISON
Image/Charts Comparison
REAL TIME VIEW WITHOUT RUNNING A REPORT
REAL TIME VIEW WITHOUT RUNNING A REPORT - USERS
REAL TIME VIEW WITHOUT RUNNING A REPORT
• Add a user
• Insert
• Remove
• Delete
• Group Membership
• Bulk User
Management
• Excel Output
• Purge Inboxes
• Copy/Move/Shortcut
• Delete
• Excel Output
• Purge Webi
Users Objects Universes
• Copy/Move
• Delete
• Excel Output
Security
• Same capabilities as in CMC
• Immediate Excel report on
any group/user and rights
matrix
UNIVERSES CHANGE – MASS REPORT UPDATE
Update/Change universe name – mass report update feature
REAL TIME VIEW WITHOUT RUNNING A REPORT – AUDIT
BACKUP AND RECOVERY (RECYCLE BIN)
1. Sizable empty DB for back up content
2. Empty folder on a server/NAS/SAN with plenty of disk space
3. SMTP server properties for Email notifications
4. Schedule backup jobs
• Small BO installations – on a root level
• Large BO installations – several jobs (universes, users, reports)
5. Run every day
Prerequisites:
BACKUP AND RECOVERY (RECYCLE BIN)
BACKUP AND RECOVERY (RECYCLE BIN)
BACKUP AND RECOVERY – HOW TO RECOVER A DELETED REPORT
1. Select object type tab and click on the Recycle Icon
2. Enter search parameters
3. Deleted report is found in the recovery DB (if it was
part of a back up job that run before it was deleted)
4. Import deleted report back to PROD
– including any instances if necessary
5. Report is back in its original location
DISASTER RECOVERY OF ENTIRE BO ENVIRONMENT
MULTIPLE BO INSTALLATIONS COMPARISON AND CONTENT TRANSFER
Ability to log into more than one BO environment for side to side comparison and content transfer
MULTIPLE BO INSTALLATIONS COMPARISON AND CONTENT TRANSFER
Content transfer – drag and drop
360 - CONCLUSION
• Much better understanding of our BO environment
• Easier and more intelligent object clean up process
• Great help in preparation and cost saving for 4.2 migration
• Immediate access to Audit data
• Simplified disaster recovery and recycle bin features
Challenges
• Initial 360 job run time (next runs are incremental)
• Few not very intuitive options (document retrieval, content transfer)
• Make time to read install and user manuals (well worth it)
• Better 360 View interface
Benefits
Presentation slides for all ASUG BI + Analytics
Conference sessions can be found at:
http://bit.ly/bia16slides
-or-
Receive a flash drive with all slide decks if you complete 8 or more
session evaluations in the mobile app.
PRESENTATION MATERIALS
REMINDER: TELL US WHAT YOU THINK
TAKE THE SESSION SURVEY:
Be sure to complete the session evaluation
on the “ASUG BI + Analytics” mobile app.
Download the app from iPhone App Store
or Google Play.

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How city of Chicago saved 200k$ upgrading to BI4.2 using 360Suite

  • 1. How City of Chicago is migrating to SAP Business Objects 4.2 with 360 Suite SID # Sebastien Goiffon, GB&Smith Dariusz Zyskowski, City of Chicago
  • 2. Presentation slides for all ASUG BI + Analytics Conference sessions can be found at: http://bit.ly/bia16slides -or- Receive a flash drive with all slide decks if you complete 8 or more session evaluations in the mobile app. PRESENTATION MATERIALS
  • 3. TELL US WHAT YOU THINK TAKE THE SESSION SURVEY: Be sure to complete the session evaluation on the “ASUG BI + Analytics” mobile app. Download the app from iPhone App Store or Google Play.
  • 4. HOW CITY OF CHICAGO: • Prepared for 4.2 migration using 360 Suite • Boosts their SAP Business Objects environment with 360 reports and other features • Implements incremental backup & audits their deployment with GB&SMITH’s 360 Suite Dariusz Zyskowski, BI Manager City of Chicago
  • 5. BUSINESS OBJECTS AT THE CITY OF CHICAGO • Since 2000 (5x, 6x, XI R2, 3.1, 4.2 – in 2016) • Primary reporting tool for the city (311, 911, Police, Fire, W2’s, Purchase Orders, Invoices) • 1500 users • 90 PROD universes • Webi, Deski, Rich Client, Crystal • 96,000 reports (18,000 Deski) – 130K before 360 • Two clustered PROD servers + TEST + DEV • ~800 reports scheduled daily
  • 6. 360VIEW, 360PLUS, 360EYES AND 360BIND 1. Content analysis to prepare for 4.2 migration - Intelligently remove additional 25K reports (especially DESKI) - Audit/migrate only valid and used universes - Analyze and delete unbound users - Automatic converted/migrated report comparison using BIND (cost saving of over $200,000 in consulting fees) 2. BO environment audit and management - Real time view without running a Webi report - Easy access to many AUDIT reports - Back up (Recycle Bin) and disaster recovery - Multiple BO environments comparison and content transfer - Maintain clean and unclogged environment
  • 7. 360VIEW, 360PLUS, 360EYES AND 360BIND 4.2 Migration Challenges • How do you prepare and conduct a successful BO migration with VERY limited resources? • How to mitigate risks related to migration (time consuming analysis, migration and conversion efforts, regression testing, post migration assistance) • Can you trust RCT with fully converted Deski reports? (answer: no way) • Business owners’ cooperation • Our solution: 360 products which automated many of the above tasks
  • 8. CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION Program jobs run in Webi
  • 9. CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION 42 reports 4 universes
  • 10. CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION Out of the box reports 360eyes DASHBOARD - 03 Recycle Licenses 360eyes DASHBOARD - 02 CMS through time 360eyes DASHBOARD - 04 Universes 360eyes DASHBOARD - 01 CMS 360eyes CMS - 06 Connections detail 360eyes SECURITY - 08 Right details 360eyes CMS - 05 Overloads summary 360eyes CMS - 07 Users by Last Logon Time 360eyes CMS - 16 Universe and Document Relationship 360eyes CMS - 14 Document and Instance size 360eyes CMS - 17 User Group Membership 360eyes CMS - 11 Universe Security Matrix 360eyes CMS - 19 Compare Universe Security 360eyes CMS - 18 Compare Folder Security 360eyes CMS - 13 Document Scheduled Jobs 360eyes CMS - 10 Folder Security Matrix 360eyes CMS - 12 Unjustified Explicit Rights 360eyes REPORT - 30 Compare documents 360eyes REPORT - 31 Track duplicated reports 360eyes REPORT - 42 Track non-empty documents 360eyes REPORT - 40 Report Documentation 360eyes REPORT - 41 Number of documents per universe 360eyes REPORT - 52 Impact Analysis (SQL DP) 360eyes REPORT - 51 Impact Analysis (SQL Universe Object) 360eyes REPORT - 50 Impact Analysis (Universe object) 360eyes REPORT - 60 Last documents use 360eyes REPORT - 61 Universe usage rate 360eyes REPORT - 62 User actions list 360eyes REPORT - 63 User activity360eyes UNIVERSE - 71 Compare universes 360eyes UNIVERSE - 70 Universe Documentation 360eyes COMPLIANCE - 81 Users through time 360eyes COMPLIANCE - 80 User List 360eyes COMPLIANCE - 82 Users deployed licenses 360eyes COMPLIANCE - 84 Server Info 360eyes COMPLIANCE - 83 Users deployed licenses through time 360eyes COMPLIANCE - 85 Recycle Licenses
  • 11. CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION BO environment dashboard – number of reports, report type + universes
  • 12. CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION
  • 13. CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION
  • 14. CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION
  • 15. CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION
  • 16. CONTENT ANALYSIS TO PREPARE FOR 4.2 MIGRATION
  • 17. 360BIND – CONVERTED/MIGRATED REPORT COMPARISON • Automated regression testing after Deski report conversion (fully converted) and/or migrated Webi reports • Totals and pixel to pixel (image) comparison via two XML outputs • With over 100,000 reports to migrate – no need to beg users to validate their reports  • Minimum implication or solicitation of end users • Enormous time and cost saving benefit (estimated over $200,000 in consulting fees) 360 Bind Webi migration/Deski conversion
  • 18. 360BIND – CONVERTED/MIGRATED REPORT COMPARISON • Future Business Objects upgrades, updates or patch installation • Universe modification testing • Any other update such as database or OS 360 Bind Future post migration use
  • 19. 360BIND – CONVERTED/MIGRATED REPORT COMPARISON 3.1 Reports schedule Deski/Webi XML/Excel exports 3.1 BIND 4.2 BIND 4.2 Reports schedule migrated Webi reports/conve rted Webi versions XML/Excel Files for comparison
  • 20. 360BIND – CONVERTED/MIGRATED REPORT COMPARISON Data Comparison
  • 21. 360BIND – CONVERTED/MIGRATED REPORT COMPARISON Image/Charts Comparison
  • 22. REAL TIME VIEW WITHOUT RUNNING A REPORT
  • 23. REAL TIME VIEW WITHOUT RUNNING A REPORT - USERS
  • 24. REAL TIME VIEW WITHOUT RUNNING A REPORT • Add a user • Insert • Remove • Delete • Group Membership • Bulk User Management • Excel Output • Purge Inboxes • Copy/Move/Shortcut • Delete • Excel Output • Purge Webi Users Objects Universes • Copy/Move • Delete • Excel Output Security • Same capabilities as in CMC • Immediate Excel report on any group/user and rights matrix
  • 25. UNIVERSES CHANGE – MASS REPORT UPDATE Update/Change universe name – mass report update feature
  • 26. REAL TIME VIEW WITHOUT RUNNING A REPORT – AUDIT
  • 27. BACKUP AND RECOVERY (RECYCLE BIN) 1. Sizable empty DB for back up content 2. Empty folder on a server/NAS/SAN with plenty of disk space 3. SMTP server properties for Email notifications 4. Schedule backup jobs • Small BO installations – on a root level • Large BO installations – several jobs (universes, users, reports) 5. Run every day Prerequisites:
  • 28. BACKUP AND RECOVERY (RECYCLE BIN)
  • 29. BACKUP AND RECOVERY (RECYCLE BIN)
  • 30. BACKUP AND RECOVERY – HOW TO RECOVER A DELETED REPORT 1. Select object type tab and click on the Recycle Icon 2. Enter search parameters 3. Deleted report is found in the recovery DB (if it was part of a back up job that run before it was deleted) 4. Import deleted report back to PROD – including any instances if necessary 5. Report is back in its original location
  • 31. DISASTER RECOVERY OF ENTIRE BO ENVIRONMENT
  • 32. MULTIPLE BO INSTALLATIONS COMPARISON AND CONTENT TRANSFER Ability to log into more than one BO environment for side to side comparison and content transfer
  • 33. MULTIPLE BO INSTALLATIONS COMPARISON AND CONTENT TRANSFER Content transfer – drag and drop
  • 34. 360 - CONCLUSION • Much better understanding of our BO environment • Easier and more intelligent object clean up process • Great help in preparation and cost saving for 4.2 migration • Immediate access to Audit data • Simplified disaster recovery and recycle bin features Challenges • Initial 360 job run time (next runs are incremental) • Few not very intuitive options (document retrieval, content transfer) • Make time to read install and user manuals (well worth it) • Better 360 View interface Benefits
  • 35. Presentation slides for all ASUG BI + Analytics Conference sessions can be found at: http://bit.ly/bia16slides -or- Receive a flash drive with all slide decks if you complete 8 or more session evaluations in the mobile app. PRESENTATION MATERIALS
  • 36. REMINDER: TELL US WHAT YOU THINK TAKE THE SESSION SURVEY: Be sure to complete the session evaluation on the “ASUG BI + Analytics” mobile app. Download the app from iPhone App Store or Google Play.