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Usability Testing & Evaluation



                   i-Magine Systems
Lead Programmer: Donny   UX designers: Pei Shan, Chris, Doris
Paper Prototype
• Why: To see what users think of layout of
  information flow for the iPerceptum system.

• How:
  – Use of a tab system to simulate the actual interface
  – Use pieces of paper to represent information
     • Give the user an idea of how the interaction with the system
       will proceed
High-Fidelity prototype
• Why: To see what users think of an
  almost-working version of the final product
  and test out some of its functions

• Horizontal Prototyping
  – give users an overview of all features, though
    not all may be available to be tested.
Testing by users
Test User Profiles

User No.   Gender     Faculty/Major
   1         M        FASS / CNM
   2         F        FASS / CNM
   3         M            SOC
   4         F        FASS / CNM
   5         M      FASS / Philosophy
   6         M        FASS / CNM
Usability Test Tasks
1. First thing done when entering system

2. Check past modules taken so far

3. Plan modules for next semester
Video
General User Comments
•   “I like the interactivity. I would had wanted something like this. It’s
    structured and I like it! It’s not too messy also…the whole thing is its new
    and different to me, its different from CORS or IVLE, and that’s a good
    thing”
                                                                 – User 1

•   “I find that there are too many elements. I don’t like it, the structure is a bit
    messy.”                                   – User 2

•   “ The overall interface is quite intuitive, and overall, easy to understand
    even though the Module Management is confusing. It would be good if it is
    more simplified”
                                                                    – User 4
•   “ The buttons and colours are very funky, very cool! I enjoy flipping the
    book, very nice-looking and useful.”
                                                                    – User 6
Suggestions for improvements
Navigation and menu:
• buttons and tabs were too colorful
  attracting too much attention.
• Shift the most right navigation buttons to
  the top horizontally
• Title text on section Tabs changed from
  vertical to horizontal
Usability Objectives
•   Improve overall flow of system
    – Navigation area and buttons
    – Positioning of visual elements
•   Provide user with help and documentation
    – A quick-start guide
    – Implement simulation of functionality (walk-
      through)

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iPerceptum_UsabilityTesting

  • 1. Usability Testing & Evaluation i-Magine Systems Lead Programmer: Donny UX designers: Pei Shan, Chris, Doris
  • 2. Paper Prototype • Why: To see what users think of layout of information flow for the iPerceptum system. • How: – Use of a tab system to simulate the actual interface – Use pieces of paper to represent information • Give the user an idea of how the interaction with the system will proceed
  • 3. High-Fidelity prototype • Why: To see what users think of an almost-working version of the final product and test out some of its functions • Horizontal Prototyping – give users an overview of all features, though not all may be available to be tested.
  • 4.
  • 5.
  • 6.
  • 8.
  • 9.
  • 10. Test User Profiles User No. Gender Faculty/Major 1 M FASS / CNM 2 F FASS / CNM 3 M SOC 4 F FASS / CNM 5 M FASS / Philosophy 6 M FASS / CNM
  • 11. Usability Test Tasks 1. First thing done when entering system 2. Check past modules taken so far 3. Plan modules for next semester
  • 12. Video
  • 13. General User Comments • “I like the interactivity. I would had wanted something like this. It’s structured and I like it! It’s not too messy also…the whole thing is its new and different to me, its different from CORS or IVLE, and that’s a good thing” – User 1 • “I find that there are too many elements. I don’t like it, the structure is a bit messy.” – User 2 • “ The overall interface is quite intuitive, and overall, easy to understand even though the Module Management is confusing. It would be good if it is more simplified” – User 4 • “ The buttons and colours are very funky, very cool! I enjoy flipping the book, very nice-looking and useful.” – User 6
  • 14. Suggestions for improvements Navigation and menu: • buttons and tabs were too colorful attracting too much attention. • Shift the most right navigation buttons to the top horizontally • Title text on section Tabs changed from vertical to horizontal
  • 15. Usability Objectives • Improve overall flow of system – Navigation area and buttons – Positioning of visual elements • Provide user with help and documentation – A quick-start guide – Implement simulation of functionality (walk- through)