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Sharath R
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GLPI - Help desk administrator access
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Help Desk Admin user access guide
1.
Help Desk Administrator
access Presented By: Sharath K R
2.
agenda • Enter the URL,
User name and Password • Click on administrator and click on user • Fill the new user form • Profile setup • Add the location information • Add user into profile and group • Follow the steps to the add the new user into
3.
Enter the URL,
User Name and Password
4.
Click on administrator
and click on user
5.
Click on add
user
6.
Fill the form
and click on add
7.
Again got to
user present in the administrator
8.
Search the user(1)
and click(2)
9.
Add the profile
to the new user
10.
Add the more
information
11.
Add the user
into particular group
12.
Follow the steps
to add the rules
13.
Assign the user
to the respective Dept. criteria.
14.
Follow the steps
to the get report
15.
Get the report
according to the status • Click green circle(2) for download the file.
16.
Thank You
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