Wellbeing - what we do, case studies and services

1. Mouchel Wellbeing – the story
Market overview 2. for leaders, managers, organisations,
Wellbeing is a top priority, and our core purpose communities, regions and agencies.
at Mouchel in improving people’s lives for The Wellbeing umbrella incorporates all the key
families, communities, central and local development areas shown below:
government, health and the third sector.
The World Health Organisation defines health as a
“state of complete physical, mental and social
wellbeing, and not merely the absence of
disease or infirmity”.
We have developed an integrated inclusive model
of wellbeing to show the scope and scale of this • Physical Activity • Regeneration
• Healthy Eating • Housing
market: • Obesity • Employment
• Emotional Health & • Environment
Mouchel Wellbeing Wellbeing (EHWB) • Cultural participation
Model • Healthy Schools • Inclusion
• Mental Health • Life satisfaction
• Crime
Shape of the market
Current needs include advice, support, capacity,
implementation, review and strategic partnership
across all the development areas shown above
We currently offer services to:
Local Authorities Government Depts &
Health
Strategic Healthy
P’ships Schools
The opportunity Regeneration
Mouchel
Change4Life
Wellbeing
We are working towards being the premier
support services group to promote the
wellbeing agenda by working at all levels from Children’s PCTs
Services
Chief Executives and their teams through to direct
work in schools and communities.
Our aim is to offer tailored services that add value
There are two clear strands to our work on Health to the activity of our clients, impact on outcomes
and Wellbeing: for improved wellbeing, and secure savings for
1. for individuals, families and groups and; councils and health trusts by reducing pressure on
services for acute and chronic health problems.
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2. Capability through the required change to promote
The Mouchel Wellbeing Team and our associates wellbeing. In most cases this will involve
have specialisms, successful experience, and a behavioural and cultural changes, for
proven track record in a range of key areas individuals and groups e.g. healthy eating,
including: physical activity – often involving social
marketing and managerial change.
• Change • Physical Activity
management – from • Healthy Eating 4. Planning and Development - having
vision to delivery and • Education integrated your existing plans and developed a
sustainability • Programme and wellbeing strategy, we work with you in
• Transformation Project Management
• Innovation • Benchmarking and
partnership to implement the plans. There are
• Benefits realisation Evaluation three levels of service available: a) advice and
• Emotional Health • Managed services consultancy; b) adding capacity by supplying
and Wellbeing wellbeing subject matter experts or; c) doing it
for you through a strategic partnership or
managed service.
What we offer
If you are a Chief Executive, Director, or Head of a 5. Secure value for money, evaluate and
Wellbeing Strategy or Project, this is how we can review – the pressure on councils and PCTs
support you overall: to deliver more for less and to be outcomes
focused is at the heart of our evaluative
process. We can help you to secure
1. Where are you now, where
improvements for your communities - healthier
5. Secure value for money,
benefits realisation and do you want to get to. living, longer lives. The cycle is closed by
evaluate, review, feed-
forward informing the new plan with evidence-based
Individual & conclusions, identifying which parts of the
Community
Wellbeing strategy are delivering the best return on your
investments, and where to allocate resources
4. Operational plans,
for the next stage of development.
2. Develop Integrated
support or do the Wellbeing Strategy,
implementation Options appraisal,
Priorities and
Engagement Plan
Case Studies
3. Change Management:
People & Process, Products and Case Study One: National Healthy Schools
Services, Back/Middle/Front
Office Programme
Our ground-breaking involvement with the
National Healthy Schools Programme – the only
More specifically we work with clients on national programme to be jointly funded by two
some or all of the following: central government departments – led to four
million children and young people attending
1. Diagnostic and audit – establish the current schools that have achieved the National Healthy
School Status.
approach to promoting wellbeing for the whole
community. This encompasses health, How we add value to the Healthy Schools Programme
economic, environmental and social wellbeing.
Establish how far developed each of these is
and how to integrate the process to develop
synergy between plans.
2. Develop an Integrated Wellbeing Strategy
with local authority, health, third sector and the
‘fourth sector’ – the small self-help locality
based schemes. We can help by highlighting
priority developments and costed proposals for
an engagement plan that includes community
involvement.
3. Change Management – we have a robust
model that is tried and tested in a number of
strategic partnerships, with a toolkit to drive
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3. At the heart of the close relationship between Mouchel and and creation of ‘best fit’ local healthcare provider
the DH (and the DCSF) was the emphasis on a partnership services.
approach. As such, right from the start, a clear stance was Client Benefits
taken to give Mouchel a shared ownership of the scheme’s
key stakeholders - its school, young people, children and
family customers. This extent of the close working
• WCT has a robust and sustainable structure
emphasised was illustrated by the award of a nine-month and a clear strategy for achieving complete
extension to take the programme through into 2009. independence.
What is undeniable is that NHSP is hugely popular • Implementation can now be progressed with
nationally. The 98% uptake, ahead of schedule, is a confidence, knowing that the needs of internal
remarkable achievement given that the scheme is non- and external stakeholders are accounted for.
compulsory for schools.”
• The move to independence is widely
Richard Sangster,
Head of Healthy Schools Delivery Unit, supported from multiple quarters and is viewed
Department of Health as positive step forward.
“We originally expected simply to address our legal entity
Case Study Two: Hertfordshire Social Care issue. We’ve seen the importance of fitting our operating
Hertfordshire County Council’s children’s services model with our business plans and growth plans. Once
Mouchel changed our mindset, we saw our opportunity
underwent a government joint area review (JAR).
to create and run an entirely new and focused
Following the review, the local authority children’s
organisation”.
service was judged to be adequate overall, but its
Terry Mingay
arrangements for safeguarding (although Managing Director,
improving from a low base) were judged to be Provider Services
inadequate. A step change in improvement was Walsall Community Health
required.
By the end of the contract Mouchel had
successfully: Can we help?
Wherever you are on the journey to promote wellbeing,
we believe we can add value to what you’re doing. We
• Installed an interim manager for social care
can offer an ‘end to end’ solution or a simple piece of
fieldwork services high quality project work – tailored to your needs.
• Installed performance management in the
children’s services department To give some specific ideas of how we can support you
• Enhanced the relationship of partnerships and in securing improved outcomes, here are the range of
boosted confidence in the service delivery products and services in our Wellbeing offer:
(such as with the local safeguarding children’s
board and children’s trust)
Agreed a follow up review process to support
continuous improvement
“Mouchel’s innovative approach to the role of interim
head of services and its recognition of the partnership
improvement needed, certainly helped it to stand out
from the other bids. They were not afraid to offer
objective analysis and provided highly respected
management input.”
John Harris
Director of Children’s Services
Hertfordshire County Council
Case Study Three: Walsall Primary Care Trust
Walsall PCT asked Mouchel to assist with setting We would be pleased to explore how we could
up of a new legal entity, however it quickly support you, so do please get in touch.
Our Values:
became clear that in fact this represented only part Passion for success | Spirit of adventure | Integrity at heart |
of a much wider (and more challenging)
opportunity to redefine and shape future service For more information on Mouchel Wellbeing, please contact
our Director of Wellbeing, Peter Sharp on 07966 - 310691, or
provision. The newly established service provider at peter.sharp@mouchel.com
– Walsall Community Health (WCH) – worked with www.mouchel.com
Mouchel to create a blueprint for the assessment
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