SlideShare une entreprise Scribd logo
1  sur  23
Social Media in Business: A Primer February 9, 2009 Steven Fisher
What is Web 2.0? ,[object Object],Source: Wikipedia “ Second generation of internet based web services.” Web 2.0
[object Object],[object Object],[object Object],“
Social Media    A Shift to Publishing a Conversation Institutional Voice Audience Traditional Social Media Blogs Communities Traditional online tactics focus on crafting institutional messages and assets then mass distributing them to a core audience. Social Media focuses on enabling and publishing a conversation between multiple parties where the community has a steak in the dialogue
Forrester Research Social Technographics Latter of Participation
Components of Social Media  Brian Solis’ Conversation Prism (Image source: Brian Solis and Jesse Thomas) http://www.briansolis.com/2008/08/introducing-conversation-prism.html
Social Media Defined Social Media Social media  describes the online tools (created with Web 2.0 applications) that people use to share opinions, experiences, and perspectives with each other.  A few prominent examples of social media applications are Wikipedia (reference), MySpace (social networking), YouTube (video sharing), Second Life (virtual reality), Digg (news sharing), Flickr (photo sharing) and Miniclip (game sharing). These sites typically use technologies such as blogs, wikis, message boards, podcasts, wikis, and vlogs to allow  users  to engage and interact with eachother.
Social Media Defined User-generated content, Consumer-generated media User-generated content  ( UGC ) refers to various kinds of media content that is produced or primarily influenced by  end-users ; as opposed to traditional media outlets. Consumer-generated media (CGM)  describes word-of-mouth behavior that exists on the Internet. Typically, consumer-generated media encompasses opinions, experiences, advice and commentary about products, brands, companies and services—usually informed by  personal experience  —that exist in consumer-created postings on Internet discussion boards, forums, Usenet newsgroups and blogs.
Social Media Defined Social bookmarking, Social Media Optimization Social Bookmarking  is a method for Internet users to store, organize, search, and manage bookmarks of web pages on the Internet with the help of metadata. Social media optimization  is about implementing changes to a site (or blog) so that others can easily link to it, tag it, post a comment to it; and then submit it to social bookmarking sites;  making it social media ready!
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Trends of Social Media Forrester Research
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Trends of Social Media Juniper Research
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],June 7, 2009 Distinctive Qualities of Social Media
Social Media here at Network Solutions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How can you and your department benefit from leveraging social media?  ,[object Object],[object Object],[object Object],[object Object],[object Object]
June 7, 2009 Before you jump into  social media head first There is some planning involved
Social Media Tip #1 – Use the POST Method ,[object Object],[object Object],[object Object],[object Object],The POST Method was created by Forrester as a way to provide people with an easy way to decide how to use Social Media
Social Media Tip #2 – Optimize Your Content to Go  Everywhere ,[object Object],[object Object],[object Object],The end goal is to achieve Omnipresence
Social Media Tip #3 – Increase Linkability ,[object Object],[object Object],[object Object],[object Object],[object Object],Remember, the key is to have content that “engages” others and makes them want to link to your site.
Social Media Tip #4 – Reward Inbound Links ,[object Object],[object Object],[object Object],[object Object],[object Object],June 7, 2009
Social Media Tip #5 – Make Tagging and Bookmarking Easy ,[object Object],[object Object],[object Object],A “tag” is just a word(s) that describe content.  Tags that describe the content Easy to bookmark and add  to Social Media Sites
[object Object],[object Object],[object Object],[object Object],[object Object],Final Thoughts … but wait, there are two more slides
[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Social Media Resources Blogs, books and other stuff

Contenu connexe

Tendances

Network Effectiveness
Network EffectivenessNetwork Effectiveness
Network EffectivenessBeth Kanter
 
Risks and opportunities for using social media for government transparency
Risks and opportunities for using social media for government transparencyRisks and opportunities for using social media for government transparency
Risks and opportunities for using social media for government transparencyStan Skrabut, Ed.D.
 
The Power of Social Media
The Power of Social MediaThe Power of Social Media
The Power of Social Mediareisa101
 
Johnston County HBA Social Media Presentation
Johnston County HBA Social Media PresentationJohnston County HBA Social Media Presentation
Johnston County HBA Social Media PresentationKim Calhoun
 
Introduction into Social Media
Introduction into Social MediaIntroduction into Social Media
Introduction into Social Mediastudente1000
 
Facebook opportunity
Facebook opportunityFacebook opportunity
Facebook opportunitybriantell
 
Dennis unit 1 ip
Dennis unit 1 ipDennis unit 1 ip
Dennis unit 1 ipIADT online
 
Socialising with the End User
Socialising with the End UserSocialising with the End User
Socialising with the End Userlaurakatajisto
 
Week 3 social media (rk)
Week 3 social media (rk)Week 3 social media (rk)
Week 3 social media (rk)rskslides
 
Presentation on user generated content
Presentation on user generated contentPresentation on user generated content
Presentation on user generated contentHimanshi Choubey
 
User Generated Content
User Generated ContentUser Generated Content
User Generated Contentguestb0bcfb
 
Growing Your Business with Social Media
Growing Your Business with Social MediaGrowing Your Business with Social Media
Growing Your Business with Social MediaMarqui CMS
 
So me assign2_signekirt
So me assign2_signekirtSo me assign2_signekirt
So me assign2_signekirtsignette
 
So me assign2_signekirt
So me assign2_signekirtSo me assign2_signekirt
So me assign2_signekirtsignette
 

Tendances (20)

Network Effectiveness
Network EffectivenessNetwork Effectiveness
Network Effectiveness
 
Risks and opportunities for using social media for government transparency
Risks and opportunities for using social media for government transparencyRisks and opportunities for using social media for government transparency
Risks and opportunities for using social media for government transparency
 
Managing government use of social media
Managing government use of social mediaManaging government use of social media
Managing government use of social media
 
Thesis outline
Thesis outlineThesis outline
Thesis outline
 
The Power of Social Media
The Power of Social MediaThe Power of Social Media
The Power of Social Media
 
Nonprofits Guide to Social Media (2011)
Nonprofits Guide to Social Media (2011)Nonprofits Guide to Social Media (2011)
Nonprofits Guide to Social Media (2011)
 
Getting started with social media
Getting started with social mediaGetting started with social media
Getting started with social media
 
Johnston County HBA Social Media Presentation
Johnston County HBA Social Media PresentationJohnston County HBA Social Media Presentation
Johnston County HBA Social Media Presentation
 
Social Media Marketing
Social Media MarketingSocial Media Marketing
Social Media Marketing
 
Introduction into Social Media
Introduction into Social MediaIntroduction into Social Media
Introduction into Social Media
 
Facebook opportunity
Facebook opportunityFacebook opportunity
Facebook opportunity
 
Dennis unit 1 ip
Dennis unit 1 ipDennis unit 1 ip
Dennis unit 1 ip
 
Socialising with the End User
Socialising with the End UserSocialising with the End User
Socialising with the End User
 
Social media in politics 2010
Social media in politics 2010Social media in politics 2010
Social media in politics 2010
 
Week 3 social media (rk)
Week 3 social media (rk)Week 3 social media (rk)
Week 3 social media (rk)
 
Presentation on user generated content
Presentation on user generated contentPresentation on user generated content
Presentation on user generated content
 
User Generated Content
User Generated ContentUser Generated Content
User Generated Content
 
Growing Your Business with Social Media
Growing Your Business with Social MediaGrowing Your Business with Social Media
Growing Your Business with Social Media
 
So me assign2_signekirt
So me assign2_signekirtSo me assign2_signekirt
So me assign2_signekirt
 
So me assign2_signekirt
So me assign2_signekirtSo me assign2_signekirt
So me assign2_signekirt
 

En vedette

Business Blogging
Business BloggingBusiness Blogging
Business Bloggingtomnixon
 
Social Media - A Word of Mouth Tool
Social Media - A Word of Mouth ToolSocial Media - A Word of Mouth Tool
Social Media - A Word of Mouth ToolRyan La Rosa
 
Social Media for Internal Communication
Social Media for Internal CommunicationSocial Media for Internal Communication
Social Media for Internal CommunicationAmber Naslund
 
Introduction to Social Media for Workforce and Education Professionals
Introduction to Social Media for Workforce and Education ProfessionalsIntroduction to Social Media for Workforce and Education Professionals
Introduction to Social Media for Workforce and Education ProfessionalsMichele Martin
 
Blog As A Powerful Content Marketing Strategy
Blog As A Powerful Content Marketing StrategyBlog As A Powerful Content Marketing Strategy
Blog As A Powerful Content Marketing StrategyRichard Ferguson
 
Foundations of Listening in Social Media
Foundations of Listening in Social MediaFoundations of Listening in Social Media
Foundations of Listening in Social MediaAmber Naslund
 
Why Blogs and Social Media are Effective Marketing Tools
Why Blogs and Social Media are Effective Marketing ToolsWhy Blogs and Social Media are Effective Marketing Tools
Why Blogs and Social Media are Effective Marketing ToolsMiriam Schwab
 
Social Media Marketing -- Are You Ready?
Social Media Marketing -- Are You Ready?Social Media Marketing -- Are You Ready?
Social Media Marketing -- Are You Ready?Doug McIsaac
 
Social Media & Word of Mouth Marketing for Startups (Muhammad Saleem, Starton...
Social Media & Word of Mouth Marketing for Startups (Muhammad Saleem, Starton...Social Media & Word of Mouth Marketing for Startups (Muhammad Saleem, Starton...
Social Media & Word of Mouth Marketing for Startups (Muhammad Saleem, Starton...Dealmaker Media
 
Social media - word of mouth course
Social media  -  word of mouth courseSocial media  -  word of mouth course
Social media - word of mouth courseguillaume ereteo
 
Fundamentals of Affiliate Marketing - A Practical Guide
Fundamentals of Affiliate Marketing - A Practical GuideFundamentals of Affiliate Marketing - A Practical Guide
Fundamentals of Affiliate Marketing - A Practical GuideRoss Brannigan
 
Getting Started with Affiliate Marketing
Getting Started with Affiliate MarketingGetting Started with Affiliate Marketing
Getting Started with Affiliate MarketingAnvil Media, Inc.
 
What is Viral Marketing?
What is Viral Marketing?What is Viral Marketing?
What is Viral Marketing?jnnchau
 
What is affiliate marketing ppt
What is affiliate marketing pptWhat is affiliate marketing ppt
What is affiliate marketing ppthelenrogers10
 

En vedette (20)

Business Blogging
Business BloggingBusiness Blogging
Business Blogging
 
Social Media - A Word of Mouth Tool
Social Media - A Word of Mouth ToolSocial Media - A Word of Mouth Tool
Social Media - A Word of Mouth Tool
 
Social Media for Internal Communication
Social Media for Internal CommunicationSocial Media for Internal Communication
Social Media for Internal Communication
 
Introduction to Social Media for Workforce and Education Professionals
Introduction to Social Media for Workforce and Education ProfessionalsIntroduction to Social Media for Workforce and Education Professionals
Introduction to Social Media for Workforce and Education Professionals
 
Blog As A Powerful Content Marketing Strategy
Blog As A Powerful Content Marketing StrategyBlog As A Powerful Content Marketing Strategy
Blog As A Powerful Content Marketing Strategy
 
Foundations of Listening in Social Media
Foundations of Listening in Social MediaFoundations of Listening in Social Media
Foundations of Listening in Social Media
 
Why Blogs and Social Media are Effective Marketing Tools
Why Blogs and Social Media are Effective Marketing ToolsWhy Blogs and Social Media are Effective Marketing Tools
Why Blogs and Social Media are Effective Marketing Tools
 
Social Media Marketing -- Are You Ready?
Social Media Marketing -- Are You Ready?Social Media Marketing -- Are You Ready?
Social Media Marketing -- Are You Ready?
 
Facebook Social Media
Facebook Social MediaFacebook Social Media
Facebook Social Media
 
Social Media & Word of Mouth Marketing for Startups (Muhammad Saleem, Starton...
Social Media & Word of Mouth Marketing for Startups (Muhammad Saleem, Starton...Social Media & Word of Mouth Marketing for Startups (Muhammad Saleem, Starton...
Social Media & Word of Mouth Marketing for Startups (Muhammad Saleem, Starton...
 
On Influence
On InfluenceOn Influence
On Influence
 
Social media - word of mouth course
Social media  -  word of mouth courseSocial media  -  word of mouth course
Social media - word of mouth course
 
Fundamentals of Affiliate Marketing - A Practical Guide
Fundamentals of Affiliate Marketing - A Practical GuideFundamentals of Affiliate Marketing - A Practical Guide
Fundamentals of Affiliate Marketing - A Practical Guide
 
Getting Started with Affiliate Marketing
Getting Started with Affiliate MarketingGetting Started with Affiliate Marketing
Getting Started with Affiliate Marketing
 
What is Viral Marketing?
What is Viral Marketing?What is Viral Marketing?
What is Viral Marketing?
 
What is affiliate marketing ppt
What is affiliate marketing pptWhat is affiliate marketing ppt
What is affiliate marketing ppt
 
Viral marketing
Viral marketingViral marketing
Viral marketing
 
Viral Marketing
Viral MarketingViral Marketing
Viral Marketing
 
Viral Marketing
Viral MarketingViral Marketing
Viral Marketing
 
Viral Marketing - PPT
Viral Marketing - PPTViral Marketing - PPT
Viral Marketing - PPT
 

Similaire à Social Media Intro

Social Media For Business Part 1 Social Media Basics
Social Media For Business Part 1 Social Media BasicsSocial Media For Business Part 1 Social Media Basics
Social Media For Business Part 1 Social Media BasicsSteven Fisher
 
Meltwater Buzz - Social Media
Meltwater Buzz - Social MediaMeltwater Buzz - Social Media
Meltwater Buzz - Social MediaLaurie edwards
 
Durham pc-user-group-presentation
Durham pc-user-group-presentationDurham pc-user-group-presentation
Durham pc-user-group-presentationDigital Duncan
 
Understanding social media & its benefit for brands harbinder narula
Understanding social media & its benefit for brands   harbinder narulaUnderstanding social media & its benefit for brands   harbinder narula
Understanding social media & its benefit for brands harbinder narulaHarbinder Narula
 
Social Media for B2B
Social Media for B2BSocial Media for B2B
Social Media for B2BVemana Madasu
 
Social Media Public Relations (Ncfpd 2009)
Social Media   Public Relations (Ncfpd   2009)Social Media   Public Relations (Ncfpd   2009)
Social Media Public Relations (Ncfpd 2009)Akhil Rawat
 
Social Media in Bizz
Social Media in BizzSocial Media in Bizz
Social Media in BizzVodaco Agency
 
Social Media & PR: A Match Made in Heaven?
Social Media & PR: A Match Made in Heaven?Social Media & PR: A Match Made in Heaven?
Social Media & PR: A Match Made in Heaven?ClearEdge Marketing
 
Socialmediaoverview 090521183809 Phpapp01
Socialmediaoverview 090521183809 Phpapp01Socialmediaoverview 090521183809 Phpapp01
Socialmediaoverview 090521183809 Phpapp01jlobosco
 
AAB Interactive Essentials: Social Media
AAB Interactive Essentials: Social MediaAAB Interactive Essentials: Social Media
AAB Interactive Essentials: Social MediaSean Oakley
 
Social Media Marketing Overview Share
Social Media Marketing Overview ShareSocial Media Marketing Overview Share
Social Media Marketing Overview ShareSROshinski
 
Social Media For Business, Can It Work?
Social Media For Business, Can It Work?Social Media For Business, Can It Work?
Social Media For Business, Can It Work?Communications 21
 
Samsung and Social Media
Samsung and Social MediaSamsung and Social Media
Samsung and Social Mediabrannonlacey24
 
Social Media Marketing by Anis Khan
Social Media Marketing by Anis KhanSocial Media Marketing by Anis Khan
Social Media Marketing by Anis KhanMosaic Media
 
Marketing Products, Services and Unique Ideas - using WordPress and Social Media
Marketing Products, Services and Unique Ideas - using WordPress and Social MediaMarketing Products, Services and Unique Ideas - using WordPress and Social Media
Marketing Products, Services and Unique Ideas - using WordPress and Social MediaDurhamPCusers
 
Social Media Presentation, June 18, 2012
Social Media Presentation, June 18, 2012Social Media Presentation, June 18, 2012
Social Media Presentation, June 18, 2012Charles McEnerney
 
What Is Social Media Marketing
What Is Social Media MarketingWhat Is Social Media Marketing
What Is Social Media Marketingexpeditusmedia
 
What is Social Media Marketing
What is Social Media MarketingWhat is Social Media Marketing
What is Social Media MarketingRoderick Low
 

Similaire à Social Media Intro (20)

Social Media For Business Part 1 Social Media Basics
Social Media For Business Part 1 Social Media BasicsSocial Media For Business Part 1 Social Media Basics
Social Media For Business Part 1 Social Media Basics
 
Meltwater Buzz - Social Media
Meltwater Buzz - Social MediaMeltwater Buzz - Social Media
Meltwater Buzz - Social Media
 
Durham pc-user-group-presentation
Durham pc-user-group-presentationDurham pc-user-group-presentation
Durham pc-user-group-presentation
 
Understanding social media & its benefit for brands harbinder narula
Understanding social media & its benefit for brands   harbinder narulaUnderstanding social media & its benefit for brands   harbinder narula
Understanding social media & its benefit for brands harbinder narula
 
Social Media for B2B
Social Media for B2BSocial Media for B2B
Social Media for B2B
 
Social Media Public Relations (Ncfpd 2009)
Social Media   Public Relations (Ncfpd   2009)Social Media   Public Relations (Ncfpd   2009)
Social Media Public Relations (Ncfpd 2009)
 
Social Media in Bizz
Social Media in BizzSocial Media in Bizz
Social Media in Bizz
 
Social Media & PR: A Match Made in Heaven?
Social Media & PR: A Match Made in Heaven?Social Media & PR: A Match Made in Heaven?
Social Media & PR: A Match Made in Heaven?
 
Socialmediaoverview 090521183809 Phpapp01
Socialmediaoverview 090521183809 Phpapp01Socialmediaoverview 090521183809 Phpapp01
Socialmediaoverview 090521183809 Phpapp01
 
Leveraging social media for business
Leveraging social media for businessLeveraging social media for business
Leveraging social media for business
 
AAB Interactive Essentials: Social Media
AAB Interactive Essentials: Social MediaAAB Interactive Essentials: Social Media
AAB Interactive Essentials: Social Media
 
Social Media Marketing Overview Share
Social Media Marketing Overview ShareSocial Media Marketing Overview Share
Social Media Marketing Overview Share
 
Social Media For Business, Can It Work?
Social Media For Business, Can It Work?Social Media For Business, Can It Work?
Social Media For Business, Can It Work?
 
Samsung and Social Media
Samsung and Social MediaSamsung and Social Media
Samsung and Social Media
 
Social Media Marketing by Anis Khan
Social Media Marketing by Anis KhanSocial Media Marketing by Anis Khan
Social Media Marketing by Anis Khan
 
Marketing Products, Services and Unique Ideas - using WordPress and Social Media
Marketing Products, Services and Unique Ideas - using WordPress and Social MediaMarketing Products, Services and Unique Ideas - using WordPress and Social Media
Marketing Products, Services and Unique Ideas - using WordPress and Social Media
 
Social Media Presentation, June 18, 2012
Social Media Presentation, June 18, 2012Social Media Presentation, June 18, 2012
Social Media Presentation, June 18, 2012
 
SCORE Social Media Presentation - 2011
SCORE Social Media Presentation - 2011SCORE Social Media Presentation - 2011
SCORE Social Media Presentation - 2011
 
What Is Social Media Marketing
What Is Social Media MarketingWhat Is Social Media Marketing
What Is Social Media Marketing
 
What is Social Media Marketing
What is Social Media MarketingWhat is Social Media Marketing
What is Social Media Marketing
 

Plus de Shashi Bellamkonda

Giving Marketing A Voice Shashi Bellamkonda Digital Summit 2017
Giving Marketing A Voice  Shashi Bellamkonda Digital Summit 2017Giving Marketing A Voice  Shashi Bellamkonda Digital Summit 2017
Giving Marketing A Voice Shashi Bellamkonda Digital Summit 2017Shashi Bellamkonda
 
Presidential tweets a direct line to the public
Presidential tweets   a direct line to the publicPresidential tweets   a direct line to the public
Presidential tweets a direct line to the publicShashi Bellamkonda
 
10 Steps to Manage Your Online Ratings RDJ2016
10 Steps to Manage Your Online Ratings RDJ201610 Steps to Manage Your Online Ratings RDJ2016
10 Steps to Manage Your Online Ratings RDJ2016Shashi Bellamkonda
 
Viral Video Strategy ; The Network Solutions Go Granny Big Game Video
Viral Video Strategy ; The Network Solutions Go Granny Big Game VideoViral Video Strategy ; The Network Solutions Go Granny Big Game Video
Viral Video Strategy ; The Network Solutions Go Granny Big Game VideoShashi Bellamkonda
 
My 2nd Grader's App Idea - Who wants in ? The road puzzle game
My 2nd Grader's App Idea - Who wants in ? The road puzzle gameMy 2nd Grader's App Idea - Who wants in ? The road puzzle game
My 2nd Grader's App Idea - Who wants in ? The road puzzle gameShashi Bellamkonda
 
Social Trends Shashi Bellamkonda
Social Trends Shashi BellamkondaSocial Trends Shashi Bellamkonda
Social Trends Shashi BellamkondaShashi Bellamkonda
 
Ragan conference pr measurement presentation
Ragan conference pr measurement presentationRagan conference pr measurement presentation
Ragan conference pr measurement presentationShashi Bellamkonda
 
SNCR Award Winning Case Study on Reputation Management 2011
SNCR Award Winning Case Study on Reputation Management 2011SNCR Award Winning Case Study on Reputation Management 2011
SNCR Award Winning Case Study on Reputation Management 2011Shashi Bellamkonda
 
Remember the Walkman? Music Player Evolution.
Remember the Walkman? Music Player Evolution.Remember the Walkman? Music Player Evolution.
Remember the Walkman? Music Player Evolution.Shashi Bellamkonda
 
Homepreneurs a vital_economic_force
Homepreneurs a vital_economic_forceHomepreneurs a vital_economic_force
Homepreneurs a vital_economic_forceShashi Bellamkonda
 
Uploading this event for Nostalgic reasons
Uploading this event for Nostalgic reasons Uploading this event for Nostalgic reasons
Uploading this event for Nostalgic reasons Shashi Bellamkonda
 
How to Sell Social Media to the C Suite _ Shashi Bellamkonda
How to Sell Social Media to the C Suite _ Shashi BellamkondaHow to Sell Social Media to the C Suite _ Shashi Bellamkonda
How to Sell Social Media to the C Suite _ Shashi BellamkondaShashi Bellamkonda
 
Listen to your customers and they will listen to you optsum phoenix septemb...
Listen to your customers and they will listen to you   optsum phoenix septemb...Listen to your customers and they will listen to you   optsum phoenix septemb...
Listen to your customers and they will listen to you optsum phoenix septemb...Shashi Bellamkonda
 
Farms in Montgomery County Maryland
Farms in Montgomery County MarylandFarms in Montgomery County Maryland
Farms in Montgomery County MarylandShashi Bellamkonda
 
SXSW How Companies Created Buzz
SXSW How Companies Created Buzz SXSW How Companies Created Buzz
SXSW How Companies Created Buzz Shashi Bellamkonda
 
Small Business and Social Media presentation at Rockville Womens Business Center
Small Business and Social Media presentation at Rockville Womens Business CenterSmall Business and Social Media presentation at Rockville Womens Business Center
Small Business and Social Media presentation at Rockville Womens Business CenterShashi Bellamkonda
 

Plus de Shashi Bellamkonda (20)

Giving Marketing A Voice Shashi Bellamkonda Digital Summit 2017
Giving Marketing A Voice  Shashi Bellamkonda Digital Summit 2017Giving Marketing A Voice  Shashi Bellamkonda Digital Summit 2017
Giving Marketing A Voice Shashi Bellamkonda Digital Summit 2017
 
Presidential tweets a direct line to the public
Presidential tweets   a direct line to the publicPresidential tweets   a direct line to the public
Presidential tweets a direct line to the public
 
10 Steps to Manage Your Online Ratings RDJ2016
10 Steps to Manage Your Online Ratings RDJ201610 Steps to Manage Your Online Ratings RDJ2016
10 Steps to Manage Your Online Ratings RDJ2016
 
Viral Video Strategy ; The Network Solutions Go Granny Big Game Video
Viral Video Strategy ; The Network Solutions Go Granny Big Game VideoViral Video Strategy ; The Network Solutions Go Granny Big Game Video
Viral Video Strategy ; The Network Solutions Go Granny Big Game Video
 
Explain twitter to employees
Explain twitter to employeesExplain twitter to employees
Explain twitter to employees
 
Marketing to the customers
Marketing to the customers Marketing to the customers
Marketing to the customers
 
My 2nd Grader's App Idea - Who wants in ? The road puzzle game
My 2nd Grader's App Idea - Who wants in ? The road puzzle gameMy 2nd Grader's App Idea - Who wants in ? The road puzzle game
My 2nd Grader's App Idea - Who wants in ? The road puzzle game
 
Social Trends Shashi Bellamkonda
Social Trends Shashi BellamkondaSocial Trends Shashi Bellamkonda
Social Trends Shashi Bellamkonda
 
Ragan conference pr measurement presentation
Ragan conference pr measurement presentationRagan conference pr measurement presentation
Ragan conference pr measurement presentation
 
Essentials of marketing
Essentials of marketingEssentials of marketing
Essentials of marketing
 
SNCR Award Winning Case Study on Reputation Management 2011
SNCR Award Winning Case Study on Reputation Management 2011SNCR Award Winning Case Study on Reputation Management 2011
SNCR Award Winning Case Study on Reputation Management 2011
 
Remember the Walkman? Music Player Evolution.
Remember the Walkman? Music Player Evolution.Remember the Walkman? Music Player Evolution.
Remember the Walkman? Music Player Evolution.
 
Homepreneurs a vital_economic_force
Homepreneurs a vital_economic_forceHomepreneurs a vital_economic_force
Homepreneurs a vital_economic_force
 
Uploading this event for Nostalgic reasons
Uploading this event for Nostalgic reasons Uploading this event for Nostalgic reasons
Uploading this event for Nostalgic reasons
 
What if ? Trends ad thoughts
What if ? Trends ad thoughtsWhat if ? Trends ad thoughts
What if ? Trends ad thoughts
 
How to Sell Social Media to the C Suite _ Shashi Bellamkonda
How to Sell Social Media to the C Suite _ Shashi BellamkondaHow to Sell Social Media to the C Suite _ Shashi Bellamkonda
How to Sell Social Media to the C Suite _ Shashi Bellamkonda
 
Listen to your customers and they will listen to you optsum phoenix septemb...
Listen to your customers and they will listen to you   optsum phoenix septemb...Listen to your customers and they will listen to you   optsum phoenix septemb...
Listen to your customers and they will listen to you optsum phoenix septemb...
 
Farms in Montgomery County Maryland
Farms in Montgomery County MarylandFarms in Montgomery County Maryland
Farms in Montgomery County Maryland
 
SXSW How Companies Created Buzz
SXSW How Companies Created Buzz SXSW How Companies Created Buzz
SXSW How Companies Created Buzz
 
Small Business and Social Media presentation at Rockville Womens Business Center
Small Business and Social Media presentation at Rockville Womens Business CenterSmall Business and Social Media presentation at Rockville Womens Business Center
Small Business and Social Media presentation at Rockville Womens Business Center
 

Dernier

Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Peter Ward
 
Darshan Hiranandani [News About Next CEO].pdf
Darshan Hiranandani [News About Next CEO].pdfDarshan Hiranandani [News About Next CEO].pdf
Darshan Hiranandani [News About Next CEO].pdfShashank Mehta
 
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptxThe-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptxmbikashkanyari
 
EUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exportersEUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exportersPeter Horsten
 
Excvation Safety for safety officers reference
Excvation Safety for safety officers referenceExcvation Safety for safety officers reference
Excvation Safety for safety officers referencessuser2c065e
 
1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdfShaun Heinrichs
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Anamaria Contreras
 
Jewish Resources in the Family Resource Centre
Jewish Resources in the Family Resource CentreJewish Resources in the Family Resource Centre
Jewish Resources in the Family Resource CentreNZSG
 
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...Aggregage
 
Healthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare NewsletterHealthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare NewsletterJamesConcepcion7
 
14680-51-4.pdf Good quality CAS Good quality CAS
14680-51-4.pdf  Good  quality CAS Good  quality CAS14680-51-4.pdf  Good  quality CAS Good  quality CAS
14680-51-4.pdf Good quality CAS Good quality CAScathy664059
 
Driving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon HarmerDriving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon HarmerAggregage
 
Effective Strategies for Maximizing Your Profit When Selling Gold Jewelry
Effective Strategies for Maximizing Your Profit When Selling Gold JewelryEffective Strategies for Maximizing Your Profit When Selling Gold Jewelry
Effective Strategies for Maximizing Your Profit When Selling Gold JewelryWhittensFineJewelry1
 
Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...Americas Got Grants
 
Appkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxAppkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxappkodes
 
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptx
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptxGo for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptx
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptxRakhi Bazaar
 
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdftrending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdfMintel Group
 
Technical Leaders - Working with the Management Team
Technical Leaders - Working with the Management TeamTechnical Leaders - Working with the Management Team
Technical Leaders - Working with the Management TeamArik Fletcher
 
Unveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic ExperiencesUnveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic ExperiencesDoe Paoro
 
business environment micro environment macro environment.pptx
business environment micro environment macro environment.pptxbusiness environment micro environment macro environment.pptx
business environment micro environment macro environment.pptxShruti Mittal
 

Dernier (20)

Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...
 
Darshan Hiranandani [News About Next CEO].pdf
Darshan Hiranandani [News About Next CEO].pdfDarshan Hiranandani [News About Next CEO].pdf
Darshan Hiranandani [News About Next CEO].pdf
 
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptxThe-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
 
EUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exportersEUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exporters
 
Excvation Safety for safety officers reference
Excvation Safety for safety officers referenceExcvation Safety for safety officers reference
Excvation Safety for safety officers reference
 
1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.
 
Jewish Resources in the Family Resource Centre
Jewish Resources in the Family Resource CentreJewish Resources in the Family Resource Centre
Jewish Resources in the Family Resource Centre
 
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...
Strategic Project Finance Essentials: A Project Manager’s Guide to Financial ...
 
Healthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare NewsletterHealthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare Newsletter
 
14680-51-4.pdf Good quality CAS Good quality CAS
14680-51-4.pdf  Good  quality CAS Good  quality CAS14680-51-4.pdf  Good  quality CAS Good  quality CAS
14680-51-4.pdf Good quality CAS Good quality CAS
 
Driving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon HarmerDriving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon Harmer
 
Effective Strategies for Maximizing Your Profit When Selling Gold Jewelry
Effective Strategies for Maximizing Your Profit When Selling Gold JewelryEffective Strategies for Maximizing Your Profit When Selling Gold Jewelry
Effective Strategies for Maximizing Your Profit When Selling Gold Jewelry
 
Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...
 
Appkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxAppkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptx
 
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptx
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptxGo for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptx
Go for Rakhi Bazaar and Pick the Latest Bhaiya Bhabhi Rakhi.pptx
 
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdftrending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
 
Technical Leaders - Working with the Management Team
Technical Leaders - Working with the Management TeamTechnical Leaders - Working with the Management Team
Technical Leaders - Working with the Management Team
 
Unveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic ExperiencesUnveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic Experiences
 
business environment micro environment macro environment.pptx
business environment micro environment macro environment.pptxbusiness environment micro environment macro environment.pptx
business environment micro environment macro environment.pptx
 

Social Media Intro

  • 1. Social Media in Business: A Primer February 9, 2009 Steven Fisher
  • 2.
  • 3.
  • 4. Social Media A Shift to Publishing a Conversation Institutional Voice Audience Traditional Social Media Blogs Communities Traditional online tactics focus on crafting institutional messages and assets then mass distributing them to a core audience. Social Media focuses on enabling and publishing a conversation between multiple parties where the community has a steak in the dialogue
  • 5. Forrester Research Social Technographics Latter of Participation
  • 6. Components of Social Media Brian Solis’ Conversation Prism (Image source: Brian Solis and Jesse Thomas) http://www.briansolis.com/2008/08/introducing-conversation-prism.html
  • 7. Social Media Defined Social Media Social media describes the online tools (created with Web 2.0 applications) that people use to share opinions, experiences, and perspectives with each other. A few prominent examples of social media applications are Wikipedia (reference), MySpace (social networking), YouTube (video sharing), Second Life (virtual reality), Digg (news sharing), Flickr (photo sharing) and Miniclip (game sharing). These sites typically use technologies such as blogs, wikis, message boards, podcasts, wikis, and vlogs to allow users to engage and interact with eachother.
  • 8. Social Media Defined User-generated content, Consumer-generated media User-generated content ( UGC ) refers to various kinds of media content that is produced or primarily influenced by end-users ; as opposed to traditional media outlets. Consumer-generated media (CGM) describes word-of-mouth behavior that exists on the Internet. Typically, consumer-generated media encompasses opinions, experiences, advice and commentary about products, brands, companies and services—usually informed by personal experience —that exist in consumer-created postings on Internet discussion boards, forums, Usenet newsgroups and blogs.
  • 9. Social Media Defined Social bookmarking, Social Media Optimization Social Bookmarking is a method for Internet users to store, organize, search, and manage bookmarks of web pages on the Internet with the help of metadata. Social media optimization is about implementing changes to a site (or blog) so that others can easily link to it, tag it, post a comment to it; and then submit it to social bookmarking sites; making it social media ready!
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. June 7, 2009 Before you jump into social media head first There is some planning involved
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.