3. VROOM-YETTON-JAGO
DECISION-MAKING
JAGO The theory focuses
primarily on the
degree of
subordinate
participation that is
appropriate in
different situations.
It emphasizes the
decision-making
style of the leader.
4. Five types of leader
decision-making
Autocratic (AI) ~ Leader chooses using
information available to her at the time.
Autocratic (AII) ~ Leader collects specific
information and then decides.
Consultative (CI) ~ Leader meets with people
one on one to gather information.
Consultative (CII) ~ Leader meets with the
group to gather feedback and input , and then
makes decision.
Group (G) ~ consensus decision for group.
7. The theory states that instead
of using one style, successful
leaders should change their
leadership style base on the
maturity of the people they’re
leading and the details of the
task.
8. Four main leadership style
o Telling (SI) ~ Leaders tell their people what
to do and how to do.
o Selling (SII) ~ Leaders provide information
and direction, but there’s more
communication with the followers.
o Participating (SIII) ~ Leaders focus more on
relationship and less on direction.
o Delegating (SIV) ~ Leaders pass most of the
responsibility onto the follower or group.
9. Two leader behaviors
Task-oriented ~ behavioral approach in which
the leader focuses on the tasks that need to
be performed in order to meet certain goals,
or to achieve a certain performance standard.
Relationship-oriented ~ is a behavioral
approach in which the leader focuses on the
satisfaction, motivation and the general well-
being of the team members.
10. Maturity levels
MI ~ People at this level of maturity are at
the bottom level of the scale.
MII ~ at this level, followers might be
willing to work on the task, but they still
don’t have the skill to complete it
successfully.
MIII ~ here, followers are ready to help
with the task.
MIV ~ these followers are able to work on
their own.
