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                           RAJNEESH N. SHETTY
#16, Closeburn Drive,
St. George’s Parade, Mt. Victoria 2786
Mobile : 0402 350 315
D.O.B. : 3 May 1971
Profile : Creative problem-solver, persistent sales person and motivated team player. Goal-driven
achiever with strong organizational skills and detail orientation.

Specialist Skills:
Business development, marketing, sales, relationship management and customer support in the
Information Technology industry with exposure to Australian and Indian markets.

Nationality : Australian

Languages : English, Hindi, Kannada, Tulu & basic German

Education :
        •      1998-2000 NSW Business College, Sydney, Australia (later renamed Central College)
        •      Advanced Diplomas Of Management, Marketing and International Business
        •      1989-1995 Bangalore University (M.S.R.I.T.) , Bangalore, India
        •      Bachelor's course in Computer Science and Engineering
        •      1986-1988 M.E.S. College Of Arts, Science & Commerce
        •      Pre-University foundation course
        •      1983-1986 St. Joseph's Boys' High School, Bangalore, India.
        •      I.C.S.E. (Indian Certificate Of Secondary Education, equivalent of the Cambridge
               Syllabus)

Work Experience : over 12+ years in IT sales (formally)
      •      2007-2008 Senior Account Manager, Shearwater Solutions, Sydney
      •      2006-2007 Freelance Consultant, AM Consult, Germany
      •      2005-2006 Consultant, Aichy IT-Design, Sydney
      •      2003-2005 Undertook various temporary roles in Marketing and Sales which included
             brief stints with AAPT & Avnet Computer Marketing
      •      2002 Marketing Manager, Direct IT Pty Ltd. Pyrmont, Sydney
      •      2001-2002 Coverage Sales, IBM Australia Ltd.
      •      2000-2001 Marketing, Direct IT Pty Ltd. Pyrmont, Sydney
      •      1999 Account Manager, INTEC Group Pty Ltd., Sydney
      •      Marketing Specialist, Telesystems Applied Computer Networks Pty. Ltd., Sydney.
      •      1995-1998 Marketing & Sales Executive, VXL Instruments Ltd. Bangalore, India

Career Achievements :
       •     2007-2008 Responsible for positioning GIAC & SANS training in the A/NZ market
       •     2001-2002 IBM Customer Satisfaction Champion Award by IBM A/NZ
       •     2000-2001 & 2002-2003 Responsible for market penetration of many new entrants
             (products/solutions & Companies) into the A/NZ marketplace
       •     1995-1998 Responsible for turning around Stallion Technologies business in the Indian
              market & introducing EMC’s storage/warehousing solutions into the Indian market
Affiliations :
Membership to be renewed - A.I.S.A. (Australian Information Security Association)

Technical Papers :
1. 1995: Programmable D.C. Load - A technical project report and fully functioning working model
of a programmable D.C. load for testing of power supply regulation using a Personal Computer as a
controlling device.

2. 1995: PC Paint - A technical project report and fully functioning software program designed and
developed using C++. It is an icon based G.U.I. paint package with mouse support which facilitates
free hand drawing, geometric shapes, defining of colours and filling patterns.

April 2007 - March 2008
Shearwater Solutions, Sydney
A specialist provider of information security services and solutions to government and private industry.
Position : Senior Account Manager
         • Report to Business Development Manager on end customers & Financial Controller to
            manage vendor relationships.
         • Coordinated activities with Professional services team.
         • Responsible for generating revenue for security solutions and Managed Services, within a
           given set of accounts which include both Government and Industry.

April 2006- Feb' 2007
AM Consult, Germany
A specialised purchasing service provider. Assists customers by optimising added value structures in
purchasing.
Position : Consultant
         • Reported to General Manager.
         • Coordinated activities between Head Office in Germany and India.
         • Liased with manufacturers and other potential suppliers of raw materials or finished goods
           in India.


Jan' 2005- Jan' 2006
Aichy IT-Design, Sydney, Australia
Provides service center planning, consulting for IT projects. European organization which made an
entry into the AP region in 2005.
Position : Consultant
         • Reported to General Manager
         • Identified and roped in clients for the organization which has an impressive list of 16 mid
            sized companies in A/NZ alone in its first year of operations.

May 2003- Jan' 2005
Undertook various temporary roles in Marketing and Sales which included brief stints with AAPT &
Avnet Computer Marketing. I was also attempting to find a sponsor for my B457 Business Visa during
this time.


May 2002 - April 2003
Direct IT Pty Ltd. Pyrmont, Sydney, Australia
http://www.directit.com.au
Provides marketing and pre-sales support services in Australia for large IT vendors.

Position : Marketing Manager
         • Reported to Director
         • Promoting new entrants into the A/NZ marketplace e.g. WIPRO.
• Consistently exceeded daily targets.
        • Marketing Management - Strategy & Planning of Umbrella Campaigns - Events, Direct
          Mailers, Web, Tele to generate leads for high profile Global IT organisations.

Promotion activities included various products and technologies such as financial and business
intelligence applications/tools, CRM, ERP, SCM solutions, telecommunications infrastructural
systems/solutions and management applications/solutions.

Primary objective: identified the requirements and quantifiable purchasing interests of key decision
makers such as MD’s, CEO’s, CFO’s, CIO’s, Information Systems/Technology and infrastructural
functionaries in Australia and New Zealand by understanding and communicating their concerns and
feedback.

Specific campaigns included:
         • IBM Life Sciences market penetration campaign
         • IBM's Tivoli Storage Management and security solutions from Tivoli and RSA IBM’s
           Websphere based solutions and server & storage consolidation offerings
         • Sun Microsystems - Sun One (portal solutions) & server plus storage consolidation solutions
         • Biometrics based security solutions from Unisys, firewall solutions from Unisys and Lucent
           Technologies, EPABX solutions from NEC
         • Business Intelligence solutions from Hyperion, Adaytum, Cognos and Microstrategy
         • CRM solutions from Siebel Systems,Pivotal,E-Piphany and others
         • ERP solutions - SAP, JD Edwards, Peoplesoft, Great Plains and Navision
         • Low end ERP systems for the SmB sector. SCM specific solutions e.g. SWISSLOG, i2
           Technologies & Viewlocity
         • Mainframe tools - NEON Systems for MVS (s390’s...Zseries or MVS based environments)

April 2001- March 2002
IBM Australia Ltd.
Position : Coverage Transformation Representative
         • Reported to SmB Territory Manager and Manager of ibm.com
         • Account Manager of 250 Global SMB sized business accounts of South Australia
         • Achieved 93% sales of quota (US$22M) in a tough market including internal attritional
          challenges
         • Ensured customer satisfaction by utilising extended team and business partner resources to
           onsell all of IBM’s products and services to the prioritized account set
         • Customer Satisfaction Champion 2001 (A/NZ) - based on independent third party surveys
          (ICSS) of the allocated customer set. Had the best scores within the team for the following
          year.

March 2000- April 2001
Direct IT Pty Ltd. Pyrmont, Sydney, Australia
http://www.directit.com.au
Provides marketing and pre-sales support services in Australia for large IT vendors.
Position : IT Marketing Specialist.
         • Reported to Sales Manager & Operations Manager as required.
         • Coordinated campaign activities and objectives involving lead generation and event
          promotion for high profile Global IT organisations.
         • Promotion activities included various products and technologies such as, financial and
         business intelligence applications/tools, CRM, ERP and SCM solutions, telecommunications
         infrastructural systems/solutions and management applications/solutions. eg. Stratus,Compaq,
         Data3, NEC and some others mentioned above.
June 1999 - Dec' 1999
INTEC Group Pty Ltd., Sydney, Australia
Systems Integrator and reseller of hardware, software and services Australia wide. Provided solutions
and products from vendors such as IBM, Microsoft, Dell, Acer, NCD, Citrix, Novell, Computer
Associates, Semantec and other third party vendors.

Position : Account Manager
         • Reported to Operations Manager
         • Responsible for major accounts and channels
         • Coordinated activities with the Technical Services team
         • Sales responsibility for the Accounting Practices segment of the market
         • Coordinated purchases with Dell, Acer and Tech Pacific to ensure successful functioning of
           first time installations and support to high priority clients
         • Consolidated relationship with Citrix Systems and revenues for thin client based solutions
         • Successfully coordinated the implementation of a network for five RedRooster retail outlets
         in Australia.

Jan' 1999 - May 1999
Telesystems Applied Computer Networks Pty. Ltd., Sydney, Australia
Specialised in implementing and maintaining Novell and Citrix based networks.
Position : Telemarketer
         • Reported to the Call Centre Manager
         • Lead generation for Account Managers generated by seminars for sales promotions to the
           educational and local government sector
         • Assisted with solving the technical and business queries of customers
         • Assisted the technical support/service personnel in systems integration and customer support
         requirements.

Sept' 1995- April 1998
VXL Instruments Ltd. Bangalore, India
http://www.vxl.net
Third largest thin-client manufacturer with 10% global marketshare during the time I was with this
business. Product range includes emulation based mid-range & mainframe based terminals, VDU's and
networking peripherals. Employed over 500 people.
Position : Sales & Marketing Manager
         • Reported to the National Sales Manager
         • Managed the two major accounts (OEM) of the Company
         • Responsible for the company's distribution business and tie-up with Stallion Technologies
           Pty. Ltd. which was an Australian Company. This was primarily a Product/channels
           management role and responsibility included market penetration
         • Achieved 65% national market share within three years time
         • Stocks and inventory management of Stallion-based business
Trainer - regional and head office sales and technical support personnel on the Stallion suite of
products
         • Involved with EMC Corporation's initial forays into the Indian hi-end storage market
         • Responsible for resolving key relationship management issues with clients
         • Responsible for key accounts within the end customer segment e.g. banking & finance, State
           and Federal Government accounts

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Rajneesh321 Resume

  • 1. 1 RAJNEESH N. SHETTY #16, Closeburn Drive, St. George’s Parade, Mt. Victoria 2786 Mobile : 0402 350 315 D.O.B. : 3 May 1971 Profile : Creative problem-solver, persistent sales person and motivated team player. Goal-driven achiever with strong organizational skills and detail orientation. Specialist Skills: Business development, marketing, sales, relationship management and customer support in the Information Technology industry with exposure to Australian and Indian markets. Nationality : Australian Languages : English, Hindi, Kannada, Tulu & basic German Education : • 1998-2000 NSW Business College, Sydney, Australia (later renamed Central College) • Advanced Diplomas Of Management, Marketing and International Business • 1989-1995 Bangalore University (M.S.R.I.T.) , Bangalore, India • Bachelor's course in Computer Science and Engineering • 1986-1988 M.E.S. College Of Arts, Science & Commerce • Pre-University foundation course • 1983-1986 St. Joseph's Boys' High School, Bangalore, India. • I.C.S.E. (Indian Certificate Of Secondary Education, equivalent of the Cambridge Syllabus) Work Experience : over 12+ years in IT sales (formally) • 2007-2008 Senior Account Manager, Shearwater Solutions, Sydney • 2006-2007 Freelance Consultant, AM Consult, Germany • 2005-2006 Consultant, Aichy IT-Design, Sydney • 2003-2005 Undertook various temporary roles in Marketing and Sales which included brief stints with AAPT & Avnet Computer Marketing • 2002 Marketing Manager, Direct IT Pty Ltd. Pyrmont, Sydney • 2001-2002 Coverage Sales, IBM Australia Ltd. • 2000-2001 Marketing, Direct IT Pty Ltd. Pyrmont, Sydney • 1999 Account Manager, INTEC Group Pty Ltd., Sydney • Marketing Specialist, Telesystems Applied Computer Networks Pty. Ltd., Sydney. • 1995-1998 Marketing & Sales Executive, VXL Instruments Ltd. Bangalore, India Career Achievements : • 2007-2008 Responsible for positioning GIAC & SANS training in the A/NZ market • 2001-2002 IBM Customer Satisfaction Champion Award by IBM A/NZ • 2000-2001 & 2002-2003 Responsible for market penetration of many new entrants (products/solutions & Companies) into the A/NZ marketplace • 1995-1998 Responsible for turning around Stallion Technologies business in the Indian market & introducing EMC’s storage/warehousing solutions into the Indian market
  • 2. Affiliations : Membership to be renewed - A.I.S.A. (Australian Information Security Association) Technical Papers : 1. 1995: Programmable D.C. Load - A technical project report and fully functioning working model of a programmable D.C. load for testing of power supply regulation using a Personal Computer as a controlling device. 2. 1995: PC Paint - A technical project report and fully functioning software program designed and developed using C++. It is an icon based G.U.I. paint package with mouse support which facilitates free hand drawing, geometric shapes, defining of colours and filling patterns. April 2007 - March 2008 Shearwater Solutions, Sydney A specialist provider of information security services and solutions to government and private industry. Position : Senior Account Manager • Report to Business Development Manager on end customers & Financial Controller to manage vendor relationships. • Coordinated activities with Professional services team. • Responsible for generating revenue for security solutions and Managed Services, within a given set of accounts which include both Government and Industry. April 2006- Feb' 2007 AM Consult, Germany A specialised purchasing service provider. Assists customers by optimising added value structures in purchasing. Position : Consultant • Reported to General Manager. • Coordinated activities between Head Office in Germany and India. • Liased with manufacturers and other potential suppliers of raw materials or finished goods in India. Jan' 2005- Jan' 2006 Aichy IT-Design, Sydney, Australia Provides service center planning, consulting for IT projects. European organization which made an entry into the AP region in 2005. Position : Consultant • Reported to General Manager • Identified and roped in clients for the organization which has an impressive list of 16 mid sized companies in A/NZ alone in its first year of operations. May 2003- Jan' 2005 Undertook various temporary roles in Marketing and Sales which included brief stints with AAPT & Avnet Computer Marketing. I was also attempting to find a sponsor for my B457 Business Visa during this time. May 2002 - April 2003 Direct IT Pty Ltd. Pyrmont, Sydney, Australia http://www.directit.com.au Provides marketing and pre-sales support services in Australia for large IT vendors. Position : Marketing Manager • Reported to Director • Promoting new entrants into the A/NZ marketplace e.g. WIPRO.
  • 3. • Consistently exceeded daily targets. • Marketing Management - Strategy & Planning of Umbrella Campaigns - Events, Direct Mailers, Web, Tele to generate leads for high profile Global IT organisations. Promotion activities included various products and technologies such as financial and business intelligence applications/tools, CRM, ERP, SCM solutions, telecommunications infrastructural systems/solutions and management applications/solutions. Primary objective: identified the requirements and quantifiable purchasing interests of key decision makers such as MD’s, CEO’s, CFO’s, CIO’s, Information Systems/Technology and infrastructural functionaries in Australia and New Zealand by understanding and communicating their concerns and feedback. Specific campaigns included: • IBM Life Sciences market penetration campaign • IBM's Tivoli Storage Management and security solutions from Tivoli and RSA IBM’s Websphere based solutions and server & storage consolidation offerings • Sun Microsystems - Sun One (portal solutions) & server plus storage consolidation solutions • Biometrics based security solutions from Unisys, firewall solutions from Unisys and Lucent Technologies, EPABX solutions from NEC • Business Intelligence solutions from Hyperion, Adaytum, Cognos and Microstrategy • CRM solutions from Siebel Systems,Pivotal,E-Piphany and others • ERP solutions - SAP, JD Edwards, Peoplesoft, Great Plains and Navision • Low end ERP systems for the SmB sector. SCM specific solutions e.g. SWISSLOG, i2 Technologies & Viewlocity • Mainframe tools - NEON Systems for MVS (s390’s...Zseries or MVS based environments) April 2001- March 2002 IBM Australia Ltd. Position : Coverage Transformation Representative • Reported to SmB Territory Manager and Manager of ibm.com • Account Manager of 250 Global SMB sized business accounts of South Australia • Achieved 93% sales of quota (US$22M) in a tough market including internal attritional challenges • Ensured customer satisfaction by utilising extended team and business partner resources to onsell all of IBM’s products and services to the prioritized account set • Customer Satisfaction Champion 2001 (A/NZ) - based on independent third party surveys (ICSS) of the allocated customer set. Had the best scores within the team for the following year. March 2000- April 2001 Direct IT Pty Ltd. Pyrmont, Sydney, Australia http://www.directit.com.au Provides marketing and pre-sales support services in Australia for large IT vendors. Position : IT Marketing Specialist. • Reported to Sales Manager & Operations Manager as required. • Coordinated campaign activities and objectives involving lead generation and event promotion for high profile Global IT organisations. • Promotion activities included various products and technologies such as, financial and business intelligence applications/tools, CRM, ERP and SCM solutions, telecommunications infrastructural systems/solutions and management applications/solutions. eg. Stratus,Compaq, Data3, NEC and some others mentioned above.
  • 4. June 1999 - Dec' 1999 INTEC Group Pty Ltd., Sydney, Australia Systems Integrator and reseller of hardware, software and services Australia wide. Provided solutions and products from vendors such as IBM, Microsoft, Dell, Acer, NCD, Citrix, Novell, Computer Associates, Semantec and other third party vendors. Position : Account Manager • Reported to Operations Manager • Responsible for major accounts and channels • Coordinated activities with the Technical Services team • Sales responsibility for the Accounting Practices segment of the market • Coordinated purchases with Dell, Acer and Tech Pacific to ensure successful functioning of first time installations and support to high priority clients • Consolidated relationship with Citrix Systems and revenues for thin client based solutions • Successfully coordinated the implementation of a network for five RedRooster retail outlets in Australia. Jan' 1999 - May 1999 Telesystems Applied Computer Networks Pty. Ltd., Sydney, Australia Specialised in implementing and maintaining Novell and Citrix based networks. Position : Telemarketer • Reported to the Call Centre Manager • Lead generation for Account Managers generated by seminars for sales promotions to the educational and local government sector • Assisted with solving the technical and business queries of customers • Assisted the technical support/service personnel in systems integration and customer support requirements. Sept' 1995- April 1998 VXL Instruments Ltd. Bangalore, India http://www.vxl.net Third largest thin-client manufacturer with 10% global marketshare during the time I was with this business. Product range includes emulation based mid-range & mainframe based terminals, VDU's and networking peripherals. Employed over 500 people. Position : Sales & Marketing Manager • Reported to the National Sales Manager • Managed the two major accounts (OEM) of the Company • Responsible for the company's distribution business and tie-up with Stallion Technologies Pty. Ltd. which was an Australian Company. This was primarily a Product/channels management role and responsibility included market penetration • Achieved 65% national market share within three years time • Stocks and inventory management of Stallion-based business Trainer - regional and head office sales and technical support personnel on the Stallion suite of products • Involved with EMC Corporation's initial forays into the Indian hi-end storage market • Responsible for resolving key relationship management issues with clients • Responsible for key accounts within the end customer segment e.g. banking & finance, State and Federal Government accounts