9. “Management is doing things right, leadership is doing the right things” Warren Bennis and Peter Drucker "leadership is influence - nothing more, nothing less." John C Maxwell “Getting extra-ordinary performance out of ordinary people” Sir John Harvey Jones “Getting extra-ordinary performance out of ordinary people” Sir John Harvey Jones
10. LEADERSHIP IS THE ART OF MOTIVATING A GROUP OF PEOPLE TO ACT TOWARDS A COMMON GOAL. LEADERSHIP IS THE ABILITY TO GET OTHER PEOPLE TO FOLLOW YOU AND TO WILLINGLY DO WHAT YOU WANT THEM TO DO.
12. FUNCTIONS OF LEADERSHIP Providing guidance Initiates action Creating confidence Co-ordination LEADERS Builds work environment Building morale
13. LEADERSHIP SKILLS Vision/strategy Adaptability Integrity Relationships Decision-making Communication Coaching & Development Planning Teamwork
14. CHARACTERISTICS OF LEADERS Wise Vision Integrity Courageous Passionate LEADERS Good Communicators Compassion Disciplined Charismatic Persistent
15. Managers vs. Leaders Focus on things Do things right Plan Organize Direct Control Follows the rules Focus on people Do the right things Inspire Influence Motivate Build Shape entities