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Pouch Online Strategy
                 London School Of Public Relations
                 Almira Rahma Syajida
                 Dian Reska Utami Saragih
                 Fanny Adelia Tsukada
                 Shinta Hawa Thandari
                 Yuni Ayuningrum
                 PR14 – 1C




December, 2012
INDONESIA SITUATION ANALYSIS


                               Description

                                 •    Population of Indonesia according to Census 2011 is
                                      237,424,363 is the 4th largest country in the World
                                 •    Indonesia as the top 8 of internet users in the world with
                                      total of 55,000,000 users, 22.4% of the population until
                                      2011
                                 •    67% of the market, own smartphones
                                 •    Top 12 Country with mobile broadband subscriber total
                                      of 29,000,000 users.
                                 •    Jakarta as the capital region of Indonesia with
                                      population of 10,187,595 as of November 2011
                                 •    Internet users of 8,531,501 in Jakarta
                                 •    Indonesia as the 5th Twitter user in the world with
                                      Jakarta as the 1st rank from top 20 cities of posted
                                      tweets.
                                 •    Jakarta is the second largest city in the World to use
                                      Facebook after Bangkok with 11,656,760 users
                                 •    Jakarta is a shopping hub in the nation also one of the
                                      best places to shop in South East Asia.
                                 •    Grand Indonesia Shopping Town is one of the largest
                                      upscale shopping center in South East Asia
                                 •    Awareness of Environmental issue in Indonesia
                                      especially in Jakarta is increasing



                                                                 Statistic according http://www.bps.go.id


                                                                                                            2
POUCH TO THE PUBLIC
The Strength and the Weakness of Pouch that might effect to the external customer


                 From The Internal                              To The External




                                                                 •  Positive feedback of its simple
                 •  Pouch is an easy application to use
                                                                    design and easy to use.
                 •  Merchant card is not essential to
                                                                 •  People will not forget about their
 Strength           bring
                                                                    point reward card.
                 •  More than 40 merchant available
                                                                 •  More merchant is cooperating and
                    (still growing)
                                                                    the chance of publication is larger




                                                                 •  Low knowledge of using a new
               •  Not enough introductory to the                    application
                  market                                         •  Not all smartphone user using a full
               •  Only available for full service                   service phone plan
 Weakness                                                        •  Most of Indonesian customer not
                  internet user
               •  Mostly food purchase rewards                      only to eat but also to shop
               •  Only for Android and Blackberry                •  iPhone user is also growing
                  User (temporally)                                 significantly in Indonesia




                                                                                                           3
SURVEY RESULT
Survey of how often people collect point reward for their purchased on 50 respondent


                                                               Description

                                                                   •    80% shopper are Female
                                                                   •    Percentage of consumer buy monthly need
                                                                        include grocery, makeup, clothes, etc:
                                                                          o  38% ≥ 2 times
                                                                          o  36% ≥ 4 times
                                                                          o  12% ≥ 6 times
                                                                          o  14% < 6 times.
                                                                   •    60% of the shop provide point reward
                                                                   •    78% consume food outside in the mall
100%                                                               •    70% restaurant DID NOT provide point
                <6                                     No
 90%
 80%            ≥6
                           No            No
                                                                        reward
 70%
 60%
                     No
                                                                   •    72% customer rarely exchange point while
                                  No
 50%
 40%
       Female   ≥4
                           Yes
                                        Rarely   No
                                                       Yes
                                                                        8% always exchange point
 30%
 20%                 Yes                                           •    88% public DID NOT know about POUCH
                                  Yes
 10%
 0%
       Male     ≥2
                                         Yes     Yes               •    88% public love the idea about electric point
                                                                        reward.
                                                                   •    5 Most visited Mall in Jakarta :
                                                                          o    Senayan City
                                                                          o    Pondok Indah Mall
                                                                          o    Grand Indonesia
                                                                          o    Plaza Indonesia
                                                                          o    Mall Kelapa Gading


                                                                                                                        4
ONLINE CHANNEL
Online channel that are suitable with Pouch to Expand the market and to reach more customer
                	
  	
  Pros                                            	
  	
  Cons                                       ?
                                                                                                                          	
  	
  
                        •  Twitter could be easily utilized to create
                                                                                •  Twitter only contains of 140
                           effective as well efficient strategies and                                                                          1
                                                                                   characters.
                           campaigns.
 Twitter                •  Twitter marketing could always be a fun
                                                                                •  In the process of tweeting, you
                                                                                   might run into spammers yourself,                 Raditya
                           and creative method of doing business.                                                                    Dika
                                                                                   creating an added annoyance.
                        •  Indonesian users easily to make a tweet
                           become TTWW



                                                                                •  Instagram only available for                                2
                        •  Fast, easy, efficient photo sharing.
                        •  Potential publics may attracted this is                 Android and iOS users.                              Photo
 Instagram
                           going to be a fun and easy yet favorable             •  Not everyone have instagram                         Compe-
                           contest and also prestigious to be joined.              account                                             tition




                        •  Saves money in marketing                             •  There could be copyright
                                                                                   infringement issues                                         3
                        •  A good yet inexpensive tools for
 Youtube                                                                        •  There are so many videos                          How to
                           advertising & best tool to share videos
                                                                                   uploaded on Youtube, video must                   use
                        •  Per January 2012 Youtube has increased
                           to four billion videos streamed per day
                                                                                   be unique to catch attention.                     Pouch


                        •  Facebook Ads enables search engine
                                                                                   •  Ads are becoming invasive. They                          4
                           optimization experts and marketers to
                                                                                      used to appear only in the News
 Facebook                  hand select their audience                                                                                 Facebook
                                                                                      Feed, now they appear on user’s
                        •  Facebook ads are extremely successful                      timelines, photo views, in groups               Adv
                           with local clients                                         and more.



                                                                                                                                                   5
1

    PROFILE OF RADITYA DIKA


                              Work Experience

                              Novel
                              •  2005 -
                                 Kambing Jantan: Sebuah Catatan Harian Pelajar
                                 Bodoh
                              •  2006 - Cinta Brontosaurus
                              •  2007 - Radikus Makankakus: Bukan Binatang Biasa
                              •  2008 -
                                 Babi Ngesot: Datang Tak Diundang Pulang Tak
                                 Berkutang
                              •  2010 - Marmut Merah Jambu
                              •  2011 - Manusia Setengah Salmon

                              Comic (With Dio Rudiman)
                              •  2008 - Komik Kambing Jantan
                              •  2011 - Komik Kambing Jantan 2

                              More About Raditya Dika

                              •  His twitter account is verified by Twitter.
                              •  His followers until 1 December 2012 is 3,703,887
                                 follower.
                              •  Most of Indonesian who are actively tweeting knew
                                 Raditya Dika, follow him, comment on his tweet or at
                                 least they notice his tweets.
                              •  One of the most influence person on social media in
                                 Indonesia


                                                                                        6
WHY?

2      •  Instagram is growing significantly in Indonesia especially that Instagram is now available
          for Android User which Pouch were the application made for android as well as blackberry
       •  One of the most popular photo-sharing program and prestigious social network, as of
          September 2012 it had 100 million registered users and it is growing rapidly until today.
       •  Instagram are tend to open updates intensively to get the idea for the latest trend of
          anything such as hang out places, foods, stuffs, etc from the hashtags that help users to
          discover everything they look for.




3
       •  Youtube is the largest social media to share videos
       •  Youtube provide a forum for people to connect, inform, and inspire others across the
          globe and acts as a distribution platform for original content creators and advertisers large
          and small
       •  YouTube, the world's most popular video-viewing platform, sees 2 billion hits per day.




4
       •  Advertising doesn't have to be about interrupting what you're doing, but getting the right
          information about the purchases you make when you want it. Facebook created a system
          where ads are more relevant.
       •  Placing ads on Facebook provides one of the most targeted advertising opportunities
          today. Social advertising has gone through incredible growth in the last few years.
       •  Facebook ads seem particularly relevant to your geographic area or interests, it is
          because of the targeting features in Facebook ads. We can choose our target market.



                                                                                                          7
EXAMPLE
Few Companies using social media as their channel to expand their marketing strategy and it is showed
to be a successful campaign


                       Twitter                                            YouTube




                      Instagram                                           Facebook




                                                                                                        8
STRATEGY


Twitter                          Instagram                         Youtube                           Facebook


•  Raditya Dika is a celebrity   •  Publish announcement          •  Preparing the video of how     •  Segmenting our target
   tweet in Indonesia.              about the Pouch Instagram        to use Pouch app                  market by age, location,
                                    Photo Contest in facebook     •  Create the video as               gender, interest, education,
•  Choosing Raditya Dika as an
                                    and twitter to attract           interesting as it can             connection, etc.
   advertiser on Twitter
                                    potential customers.                                            •  Arrange a budget for
•  Educate Raditya Dika about                                     •  Upload or publish the
                                 •  Explain the competition          video to Youtube                  Facebook ad for the first one
   Pouch and its function
                                    mechanism to the customer                                          month
•  Raditya Dika will Tweet                                        •  Share the Youtube link to
                                    and its benefit.                 as many friends and as         •  The Advertisement on
   about the Pouch Application
                                 •  capture any moment they          many media so it will catch       facebook will be shown on
   on the second month of the
   strategy                         are on the merchant of           a lot of attention and views      the right side bar / banner of
                                    pouch and upload it on                                             facebook.
•  Raditya Dika will Tweet
                                    instagram and must be                                           •  The advertisement will
   about Pouch in certain time      linked to twitter and                                              brought the people to
   agreed by the contract. His      facebook                                                           Pouch’s Facebook Fanpage
   tweet won’t sound like an
   advertising so it will be     •  The uploaded photo for the
                                    contest must be captured in
   trustable.
                                    the Pouch’s cooperative
                                    merchants.
                                 •  Winners will be choosen
                                    every week.
                                 •  The rewards are related to
                                    Pouch application




                                                                                                                                  9
GOAL OF THE STRATEGY
        Social Media

                         Educate the public about the application and create
                         awareness to the people. It encourage people to
                         download the application especially from a well
                         Known person in social media.




                         Motivate the target market to take a specific action,
                         such as try and download Pouch, scan in a QR
                         code, or visit Pouch corporate store.

GOAL

                       Create public awareness about Pouch as a must-
                       have gadget application or as a trend; people will
                       download it because it’s a must-have application.




                        Reach our Target Market by Locations,
                        Demographics, Connections, Interest, Workplace
                        and Education options per ad.




                                                                                 10
TIME TABLE 2 MONTH STRATEGY


                                                                                                January	
                       February	
  
                                              Activity	
  
                                                                                        1	
     2	
     3	
     4	
     1	
      2	
     3	
     4	
  

      Twitter 	
  

      Educate Raditya Dika about Pouch and it’s function	
  

      Raditya Dika tweet about Pouch	
  

      Instagram	
  

      Publish announcement about Pouch Instagram Photo Contest in Facebook and
      Twitter	
  

      Explain the competition mechanism to the customer and it’s benefit	
  

      The winners will be choose every week	
  

      Facebook Ads	
  

      Using facebook ads to make people known what is Pouch and the features they can
      get in Pouch	
  

      Youtube	
  

      Uploaded the video how to use Pouch Application	
  

      Share youtube links	
  




                                                                                                                                                     11
BUDGET
         !
                 Strategy                                         January
                                           1!                2!                  3!            4!
             Twitter
             - Raditya Dika

             Instagram
             - Merchandise          Rp. 100.000,00     Rp. 100.000,00   Rp. 100.000,00   Rp. 100.000,00
             (Food Vouchers)
             !
             Facebook
             - Advertising Online   Rp. 1.000.000,00
             !
             !
             Sub Total                                        Rp. 4.400.000,00
         !

                 Strategy                                         February
                                           1!                2!                  3!            4!
             Twitter
             - Raditya Dika         Rp. 3.000.000,00

             Instagram
             - Merchandise          Rp. 100.000,00     Rp. 100.000,00   Rp. 100.000,00   Rp. 100.000,00
             (Food Vouchers)
             !
             Facebook
             - Advertising Online
             !
             !
             Sub Total                                        Rp. 400.000,00
                                                                                                          12
Total                      Rp. 4.800.000,00
Contigency Planning        Rp. 200.000,00
!                     !            !
Grand Total               Rp. 5.000.000,00




                                              13
Thank You




            14

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Assignment pouch strategy (pr14 - 1 c)

  • 1. Pouch Online Strategy London School Of Public Relations Almira Rahma Syajida Dian Reska Utami Saragih Fanny Adelia Tsukada Shinta Hawa Thandari Yuni Ayuningrum PR14 – 1C December, 2012
  • 2. INDONESIA SITUATION ANALYSIS Description •  Population of Indonesia according to Census 2011 is 237,424,363 is the 4th largest country in the World •  Indonesia as the top 8 of internet users in the world with total of 55,000,000 users, 22.4% of the population until 2011 •  67% of the market, own smartphones •  Top 12 Country with mobile broadband subscriber total of 29,000,000 users. •  Jakarta as the capital region of Indonesia with population of 10,187,595 as of November 2011 •  Internet users of 8,531,501 in Jakarta •  Indonesia as the 5th Twitter user in the world with Jakarta as the 1st rank from top 20 cities of posted tweets. •  Jakarta is the second largest city in the World to use Facebook after Bangkok with 11,656,760 users •  Jakarta is a shopping hub in the nation also one of the best places to shop in South East Asia. •  Grand Indonesia Shopping Town is one of the largest upscale shopping center in South East Asia •  Awareness of Environmental issue in Indonesia especially in Jakarta is increasing Statistic according http://www.bps.go.id 2
  • 3. POUCH TO THE PUBLIC The Strength and the Weakness of Pouch that might effect to the external customer From The Internal To The External •  Positive feedback of its simple •  Pouch is an easy application to use design and easy to use. •  Merchant card is not essential to •  People will not forget about their Strength bring point reward card. •  More than 40 merchant available •  More merchant is cooperating and (still growing) the chance of publication is larger •  Low knowledge of using a new •  Not enough introductory to the application market •  Not all smartphone user using a full •  Only available for full service service phone plan Weakness •  Most of Indonesian customer not internet user •  Mostly food purchase rewards only to eat but also to shop •  Only for Android and Blackberry •  iPhone user is also growing User (temporally) significantly in Indonesia 3
  • 4. SURVEY RESULT Survey of how often people collect point reward for their purchased on 50 respondent Description •  80% shopper are Female •  Percentage of consumer buy monthly need include grocery, makeup, clothes, etc: o  38% ≥ 2 times o  36% ≥ 4 times o  12% ≥ 6 times o  14% < 6 times. •  60% of the shop provide point reward •  78% consume food outside in the mall 100% •  70% restaurant DID NOT provide point <6 No 90% 80% ≥6 No No reward 70% 60% No •  72% customer rarely exchange point while No 50% 40% Female ≥4 Yes Rarely No Yes 8% always exchange point 30% 20% Yes •  88% public DID NOT know about POUCH Yes 10% 0% Male ≥2 Yes Yes •  88% public love the idea about electric point reward. •  5 Most visited Mall in Jakarta : o  Senayan City o  Pondok Indah Mall o  Grand Indonesia o  Plaza Indonesia o  Mall Kelapa Gading 4
  • 5. ONLINE CHANNEL Online channel that are suitable with Pouch to Expand the market and to reach more customer    Pros    Cons ?     •  Twitter could be easily utilized to create •  Twitter only contains of 140 effective as well efficient strategies and 1 characters. campaigns. Twitter •  Twitter marketing could always be a fun •  In the process of tweeting, you might run into spammers yourself, Raditya and creative method of doing business. Dika creating an added annoyance. •  Indonesian users easily to make a tweet become TTWW •  Instagram only available for 2 •  Fast, easy, efficient photo sharing. •  Potential publics may attracted this is Android and iOS users. Photo Instagram going to be a fun and easy yet favorable •  Not everyone have instagram Compe- contest and also prestigious to be joined. account tition •  Saves money in marketing •  There could be copyright infringement issues 3 •  A good yet inexpensive tools for Youtube •  There are so many videos How to advertising & best tool to share videos uploaded on Youtube, video must use •  Per January 2012 Youtube has increased to four billion videos streamed per day be unique to catch attention. Pouch •  Facebook Ads enables search engine •  Ads are becoming invasive. They 4 optimization experts and marketers to used to appear only in the News Facebook hand select their audience Facebook Feed, now they appear on user’s •  Facebook ads are extremely successful timelines, photo views, in groups Adv with local clients and more. 5
  • 6. 1 PROFILE OF RADITYA DIKA Work Experience Novel •  2005 - Kambing Jantan: Sebuah Catatan Harian Pelajar Bodoh •  2006 - Cinta Brontosaurus •  2007 - Radikus Makankakus: Bukan Binatang Biasa •  2008 - Babi Ngesot: Datang Tak Diundang Pulang Tak Berkutang •  2010 - Marmut Merah Jambu •  2011 - Manusia Setengah Salmon Comic (With Dio Rudiman) •  2008 - Komik Kambing Jantan •  2011 - Komik Kambing Jantan 2 More About Raditya Dika •  His twitter account is verified by Twitter. •  His followers until 1 December 2012 is 3,703,887 follower. •  Most of Indonesian who are actively tweeting knew Raditya Dika, follow him, comment on his tweet or at least they notice his tweets. •  One of the most influence person on social media in Indonesia 6
  • 7. WHY? 2 •  Instagram is growing significantly in Indonesia especially that Instagram is now available for Android User which Pouch were the application made for android as well as blackberry •  One of the most popular photo-sharing program and prestigious social network, as of September 2012 it had 100 million registered users and it is growing rapidly until today. •  Instagram are tend to open updates intensively to get the idea for the latest trend of anything such as hang out places, foods, stuffs, etc from the hashtags that help users to discover everything they look for. 3 •  Youtube is the largest social media to share videos •  Youtube provide a forum for people to connect, inform, and inspire others across the globe and acts as a distribution platform for original content creators and advertisers large and small •  YouTube, the world's most popular video-viewing platform, sees 2 billion hits per day. 4 •  Advertising doesn't have to be about interrupting what you're doing, but getting the right information about the purchases you make when you want it. Facebook created a system where ads are more relevant. •  Placing ads on Facebook provides one of the most targeted advertising opportunities today. Social advertising has gone through incredible growth in the last few years. •  Facebook ads seem particularly relevant to your geographic area or interests, it is because of the targeting features in Facebook ads. We can choose our target market. 7
  • 8. EXAMPLE Few Companies using social media as their channel to expand their marketing strategy and it is showed to be a successful campaign Twitter YouTube Instagram Facebook 8
  • 9. STRATEGY Twitter Instagram Youtube Facebook •  Raditya Dika is a celebrity •  Publish announcement •  Preparing the video of how •  Segmenting our target tweet in Indonesia. about the Pouch Instagram to use Pouch app market by age, location, Photo Contest in facebook •  Create the video as gender, interest, education, •  Choosing Raditya Dika as an and twitter to attract interesting as it can connection, etc. advertiser on Twitter potential customers. •  Arrange a budget for •  Educate Raditya Dika about •  Upload or publish the •  Explain the competition video to Youtube Facebook ad for the first one Pouch and its function mechanism to the customer month •  Raditya Dika will Tweet •  Share the Youtube link to and its benefit. as many friends and as •  The Advertisement on about the Pouch Application •  capture any moment they many media so it will catch facebook will be shown on on the second month of the strategy are on the merchant of a lot of attention and views the right side bar / banner of pouch and upload it on facebook. •  Raditya Dika will Tweet instagram and must be •  The advertisement will about Pouch in certain time linked to twitter and brought the people to agreed by the contract. His facebook Pouch’s Facebook Fanpage tweet won’t sound like an advertising so it will be •  The uploaded photo for the contest must be captured in trustable. the Pouch’s cooperative merchants. •  Winners will be choosen every week. •  The rewards are related to Pouch application 9
  • 10. GOAL OF THE STRATEGY Social Media Educate the public about the application and create awareness to the people. It encourage people to download the application especially from a well Known person in social media. Motivate the target market to take a specific action, such as try and download Pouch, scan in a QR code, or visit Pouch corporate store. GOAL Create public awareness about Pouch as a must- have gadget application or as a trend; people will download it because it’s a must-have application. Reach our Target Market by Locations, Demographics, Connections, Interest, Workplace and Education options per ad. 10
  • 11. TIME TABLE 2 MONTH STRATEGY January   February   Activity   1   2   3   4   1   2   3   4   Twitter   Educate Raditya Dika about Pouch and it’s function   Raditya Dika tweet about Pouch   Instagram   Publish announcement about Pouch Instagram Photo Contest in Facebook and Twitter   Explain the competition mechanism to the customer and it’s benefit   The winners will be choose every week   Facebook Ads   Using facebook ads to make people known what is Pouch and the features they can get in Pouch   Youtube   Uploaded the video how to use Pouch Application   Share youtube links   11
  • 12. BUDGET ! Strategy January 1! 2! 3! 4! Twitter - Raditya Dika Instagram - Merchandise Rp. 100.000,00 Rp. 100.000,00 Rp. 100.000,00 Rp. 100.000,00 (Food Vouchers) ! Facebook - Advertising Online Rp. 1.000.000,00 ! ! Sub Total Rp. 4.400.000,00 ! Strategy February 1! 2! 3! 4! Twitter - Raditya Dika Rp. 3.000.000,00 Instagram - Merchandise Rp. 100.000,00 Rp. 100.000,00 Rp. 100.000,00 Rp. 100.000,00 (Food Vouchers) ! Facebook - Advertising Online ! ! Sub Total Rp. 400.000,00 12
  • 13. Total Rp. 4.800.000,00 Contigency Planning Rp. 200.000,00 ! ! ! Grand Total Rp. 5.000.000,00 13
  • 14. Thank You 14