Ground staff

2.  The duties of an airline ground staff
include all aspects of aircraft
handling at the airport.

3.  except on active runways

4.  They do not fly the planes themselves
but are responsible for creating a
positive experience for passengers in
both the aircraft and the terminal.

5.  And ensuring customer comfort by
handling aspects such as cabin
service

6. passenger service and catering
 .

7.  cleaning the plane and runway between
flights.