6. Policies, Guidelines and Procedures
• To Strengthen the Infrastructure
• For Sharing of Hardware, Software and Data:
Integration with Core Infrastructure
Front‐end Service delivery through State Portal/CSCs
Middleware as State Service Delivery Gateway
Develop & Reuse “Common Services” e.g. Payment Gateway, SMS Gateway
Develop & Reuse “Generic Applications” e.g. HRMS
Develop & Reuse “Data & Metadata” e.g. Spatial data, Citizen data
Additionally, for:
Web Sites and Content Management
Application Development
Capacity Building
7. Core Infrastructure: SDC
• Policies, Guidelines and Procedures for sharing it:
Departmental Data Centres will not be allowed
Mandatory Shared Infrastructure:
• Physical: Power, Power Backup, DG, Cooling, Fire Prevention, Physical
Security, Surveillance
• Network: Core Switch, IDS/IPS, Firewall, Bandwidth, Telecom Rack
• Management: EMS/NMS, Backups, Anti‐Virus
• Storage Area Network, Rack Space
Potentially Shared Infrastructure:
• Server: Staging servers, Web servers, Application servers, Database
servers
Acquiring additional licenses i.e. EMS, Backup etc. Rate Contract
through RISL.
Acquiring additional services that go beyond the scope of FMS like
Performance and Load Testing
8. Core Infrastructure: SDC
• Policies, Guidelines and Procedures that cover:
Allow/Disallow new purchases where/when infrastructure is already
available on shared basis.
Co‐existence of Old and New Data Centre
Security Auditing: Data Centre & Web Sites/Applications
Data Centre Services: e‐Mail, Internet, IP Telephony, SMS & Payment
Gateway etc.
Hosting of Web Site/Application
9. Core Infrastructure: SWAN
• Point to Point Leased Line Connectivity
4 mbps at District Level (33)
2 mbps at Tehsil/Block Level (250)
64kbps to 2mbps at Departmental Offices (3381)
– Scalable upto 34mbps at District level
• Policies, Guidelines & Procedures
– Usage Policy: All departments to migrate to SWAN from the date of go‐live
of SWAN
– IP, Security, Firewall, Internet Access, AAA
• SLA Monitoring
10. Core Infrastructure: CSC & e‐Mitra
• Current Status
600 Kiosks operational in urban area
2124 CSCs operational in rural area
• Policy Framework
All Services should be deliverable from CSC/e‐Mitra Kiosks
Departments should use the CSC/e‐Mitra kiosks network rather
than creating their own.
Enhance Service Basket.
11. Core Infrastructure: State Portal &
SSDG
• State Portal
Single point of access for all services through State Portal
Single Sign‐on
• State Service Delivery Gateway (SSDG)
Messaging Middleware on top of the infrastructure
All Applications should be designed to integrate with SSDG
Seamless Integration with existing Back End Applications
through Connectors
